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NetSuite vs SAP S/4HANA Cloud

NetSuite vs SAP S/4HANA Cloud

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Overall Rating
4.2 (1604)
4.4 (339)
Ease-of-Use
3.9 / 5
3.8 / 5
Value for Money
3.8 / 5
4 / 5
Customer Support
3.8 / 5
4 / 5
Functionality
4.1 / 5
4.3 / 5
Last Review Written
October 4, 2024
September 30, 2024
Pros/Cons
  • Pros

  • Highly recommend this product. Very good customer support and fantastic value for the price.
  • I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
  • I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
  • Cons

  • I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
  • They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
  • The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
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  • Pros

  • Found Sap Erp to be of great value ,found it to be of great flexibility and very good use overall.
  • Ease of use rating most impressive. Very user-friendly product, and customer support is great.
  • Reporting is one of the sweet performance, millions of records can be extracted in short term. Like ageing report & Financial logs management is great at its best.
  • Cons

  • Hard to learn, difficult to use, looks horrible, but now its online.
  • I cannot say enough about the horrible experiences this has brought upon our company. We are a worldwide company and had used the older SAP for years.
  • Integration is often misunderstood. Having all the information available in real time immediately after inputting a transaction is key to understanding the current status of the business.
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Pricing Range
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Product Demo & Screenshots
Product Demo
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

60 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos