Emburse Nexonia Expenses Software

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5

Recommendations

FrontRunners 2021

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About Emburse Nexonia Expenses

Nexonia is a configurable expense management solution that eliminates manual reporting, ensures compliance, and helps control your T&E spend. Customers choose Nexonia for tight integrations with ERP's and accounting systems, fast expense submissions with an easy to use mobile app, and the system is able to handle complex approval workflows. Nexonia's simple-to-use application is fully integrated with ERPs, credit cards, and other systems supporting a variety of businesses, and are designed to streamline the reporting and approval process, improve human resource management, and enhance operational efficiency. Nexonia is trusted by organizations including CrossFit, Hamamatsu Corporation, and Lufthansa Systems. ...
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Emburse Nexonia Expenses User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 633 reviews

User Profile

Abimbola

Verified reviewer

Company size: 51-200 employees

Industry: Entertainment

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

Nexonia has set a gold standard.

Pros

I love Nexonia for its simplicity and the fact it is highly customizable. It is cloud-based and therefore perfect for mobile management of staff expenses in my organization.I love the approval workflow , and how Nexonia integrates seamlessly with our inhouse ERP tools. I love the quality of the mobile app. Majority of my colleagues at work have never had a cause to use Nexonia on desktop and this proves how well the smartphone app has been effective.This is great for measuring mileage for tasks and subsidized meals which we all never seem to get enough of at work. I love the quality of support Nexonia offers my organization. On every occasion ,when I have reached out to the Nexonia team , I always got to talk to an human being. This is rare for software firms who seem to always want to over automate their support structure.Therefore I will say Nexonia is setting a good standard.

Cons

Linking my personal debit card to Nexonia always seem to be an hurdle ,and not just for me but also for most of my colleagues at work.

Lisa

Company size: 51-200 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Our Positive Experience with Nexonia Expenses

Since we have multi-level approval process, we can be sure that our purchases are correctly recorded and our funds are being spent according to company policy. It helps us have visibility to all our card transactions and helps to control company costs. It has also helped to shorten our monthly financial close and saved time for office personnel who would otherwise manually enter transactions.

Pros

Having a product that is easy to use for both field techs and office professionals has been a big benefit. Our users can submit expenses on the go via the mobile app or on the computer web version.

Cons

Most of the time sync errors indicate what needs to be corrected so that it can successfully transfer to the ERP, but sometimes there are sync errors that are difficult to pinpoint. Nexonia support always helps us get to resolution if that is the case.

Reasons for choosing Emburse Nexonia Expenses

We implemented Nexonia since the prior expense reporting systems were so cumbersome to set up and use. I had experience with Nexonia and was sure that it would be a simple solution for our teams. Our users can submit expenses on the go via the mobile app or on the computer web version. We have multi-level approval process to be sure that our purchases are correctly recorded and our funds are being spent according to company policy. It helps us have visibility to all our card transactions and helps to control company costs.

Reasons for switching to Emburse Nexonia Expenses

We implemented Nexonia since the prior expense reporting systems were so cumbersome to set up and use. I had experience with Nexonia and was sure that it would be a simple solution for our teams.

Amy

Company size: 11-50 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2021

Nexonia Increases Efficiency

Nexonia has been very positive for our Team. It has helped to cut down on lost receipts.

Pros

Nexonia helped our team cut down on the time spent entering credit card receipts. It took alot of the burden off of the Finance Team and spread it amongst our card holders. It integrates with our Accounting software easily.

Cons

Uploading receipt pictures can sometimes be time consuming especially when using a PC and not a mobile device.

Dylan

Company size: 51-200 employees

Industry: Insurance

Time used: Less than 12 months

Review Source: Capterra

1

Ease-of-use

out of 5
4

Functionality

out of 5

October 2016

Expense Reports

I can not comment on cost - as it is corporately paid for, nor can I comment on support, as when I have an issue I go to our internal team. We did get trained on the system by a representative - who was likeable and enthusiastic. Pleasant experience. Overall: I would not purchase this on my own. It is "jumpy", so when you try to navigate between columns of expenses or time sheets you often have to reselect multiple times - which really makes it slow. This also means there is the likelihood for errors and as such it seems you not only have to complete the entry but review to make sure it didn't "jump" and have an item get miscategorized. The "copy" functions which should allow you to copy the categories from week to week - don't work well either. This is tiresome as then one if forced to do everything that the copy function is supposed to assist with. I have had a few service interruptions. I did not inquire to our internal support - as the message that came up when my time sheets and expenses were lost indicated that there was an issue with your site and to please come back later. It would have been of benefit if you have provided a suggestion as to how long the site would be down, or given the option to be notified when come back. Some work was lost, which was also a pain. We have had various problems submitting information and getting items approved. These were not individual issues, but across the organization. So - I can not validate if that was NEXONIA or in part the integration with our company. The integration with AMEX is cool - but it does chose the wrong categories, so I still have to edit them. This could be a result of our team having too many sub categories. Sorry that this isn't very positive comments, but it truly looked like a good platform, but is just not client friendly.....yet :) I do not need to have this feedback posted - that is not my intent. I rather you just use the information to improve the platform.

Pros

please see first section - amex integration - and it looks to have the right "thinking" behind what an app should do

Cons

Please see first section difficult to use jumpy creates errors because of the above credit card integration - miss categorizes System outages with no way to be notified when it is back on line and no time estimate - happene don the weekends, so I was going to call - but there was no support available at the time

Anonymous

Company size: 201-500 employees

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

November 2021

Customer Support is Horrific

Pros

Ease of use to end users. Mobile App is good.

Cons

Customer Support is terrible. They don't respond for days and it is impossible to reach anyone if you have an emergency. Support was much better before the merger with Emburse. After being a customer for 10 + years, it's time to look for a new solution.

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