--- title: "Ocrolus Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ocrolus. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ocrolus is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/ocrolus-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Data Extraction Software](https://www.softwareadvice.com/data-extraction/) / [Ocrolus](https://www.softwareadvice.com/accounting/ocrolus-profile/) / Ocrolus Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/ocrolus-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/ocrolus-profile/alternatives/) # Ocrolus User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 16 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 11 reviews (69%) - 4 stars: 3 reviews (19%) - 3 stars: 2 reviews (13%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Ocrolus customer reviews Showing reviews 1-16 of 16 (page 1). ### Best in the industry - Overall rating: 5/5 - Reviewer: Michail M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been great and I would recommend Ocrolus to any fintech that has a similar use case. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ocrolus is definitely the industry leader in bank statement verification. The great API and data accuracy are what we rely on the most. #### Cons Waiting times can be longer for more complicated bank statements. #### Reasons for choosing Ocrolus Ocrolus had the best API and most accurate data capture. --- ### Speed Leaves much to be desired - Overall rating: 5/5 - Reviewer: Leah M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it!The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like getting all the data I need in a clean spreadsheet #### Cons The time it takes to wait for OC to process slows my productivity leaving much to be desired! The program often misses crucial information too. If the purpose is to increase my productivity then it is failing. I work twice to double check the missing information on missed lenders on financial documents and I wait twice as long to process information. Ocrolus gives me a clean data sheet but slows me down considerably - Needs improvement considering the cost to use it! --- ### What's happened with OC? - Overall rating: 3/5 - Reviewer: LeErin H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In the beginning it was like an amazing dream come true to make our role efficient and effective!!! BUT now I feel like OC is a burnt out toaster not wanting to toast anymore. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros alert of fraud altered documents, extraction of balances, lenders, transfers pulled and other grouped useful information merchants, max deposits outside deposits. #### Cons The time in extracting the documents from ALL statements. I dont know how long it will take anymore. Chase, Bank of AM, Wells Fargo took no time, NOW it could take 30-1 hour to extract. Credit Unions and other unknown banks could take time i get that but when i pull up the bank statements and finish before OC has even completed one month something has gone wrong. #### Vendor response Hi LeErin, we really appreciate this feedback! Speed is one of our top priorities and we are actively working to improve turnaround time. Please reach out to your account manager for further assistance. Replied May 2022 --- ### Overall, A Very Positive Experience - Overall rating: 5/5 - Reviewer: Jim M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Ocrolus has been a positive one. All of the people that work for Ocrolus that I have interacted with have been top tier. Their customer support is very responsive and quick to provide solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Ocrolus is the analytics that they provide for their bank statement product. Without reliable, accurate analytics, we would be unable to properly service the loans. #### Cons What I like least about Ocrolus is that there has sometimes been a lack of communication. I was not notified when Ocrolus would release new analytics and the corresponding analytics guide. I have had to request an updated analytics guide and only then would I notice that they released new analytics. --- ### Great Product to Streamline Bank Statement Review Efficiency - Overall rating: 4/5 - Reviewer: Jarett I. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ocrolus has been a great resource for our company over the last several years. It has sped up our underwriting process, requires less resources than hiring additional employees and keeps our bank statement review process consistent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use Increases efficiency Speeds up time to underwrite Consistency #### Cons Could use better reporting Turn time on improvements and error investigations Needs more transparent process to review Suspicious Activity Flags #### Vendor response Thanks for your candid feedback, Jarett! We're happy to hear that you find Ocrolus easy to use, and we're working on the cons you listed. Replied September 2021 --- ### Ocrolus powers our bank statement analysis toolsets - Overall rating: 5/5 - Reviewer: Cam L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The API and toolset are easy to use and provide accurate data extraction and calculations. #### Cons The API does not allow for multiple webhooks to be assigned to a single call, which create inefficiencies in end user communications. --- ### Ocrolus and Nuula - Overall rating: 5/5 - Reviewer: Karina A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has always been great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how fast and easy is the software #### Cons The dashboard is not as user friendly as we want --- ### Great time-saving product - Overall rating: 5/5 - Reviewer: Tamara A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Always good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to streamline bank statement deposit analysis #### Cons Automates process of analysis which used to manually take so much time --- ### Great Product but a bit Pricey - Overall rating: 5/5 - Reviewer: joseph v. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. bank statement and voided check OCR #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great software that handles documents quickly and accurately #### Cons occasional long turnaround times inability to download Excel files #### Reasons for choosing Ocrolus ease of use, better UI/UX better accuracy --- ### Unique product - Overall rating: 5/5 - Reviewer: Tucker S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this product is great an we will continue to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ocrolous has been instrumental in GetBackd's underwriting process and extracts data in a usable format. #### Cons Speed, although it has constantly been improving, the speed could be a little better. --- ### I appreciate it but i wish it was much faster - Overall rating: 3/5 - Reviewer: Angela G. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I like how it makes my easier, when it is able to catch all the lenders #### Cons when we first started using it, it was great. now it is super slow and when we are slammed, it makes our job harder and we actually don't end up using it half the time because it doesn't even verify the statements within an hour --- ### Good Software but speed decreases the overall rating - Overall rating: 4/5 - Reviewer: Caroline C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Besides the lag, it is a great software to use and it very helpful #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros The analyst the software is able to pull is incredibly beneficial and can speed up the process tremendously. It is also a great double check for me and sometimes finds things that I may not have noticed #### Cons It's good when it is fast, but on busy days it can run so slow that I will be done with the whole thing for a while before it finishes processing. The point of using Oculus is to help speed up the overall process and when it is lagging, it just slows us down --- ### Ocrolus has streamlined our business process - Overall rating: 5/5 - Reviewer: Elizabeth G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As part of a financial analysis for divorce proceedings, we review bank and credit card transactions line by line and consolidate them into a format for court. When we receive statements that must be manually processed, we count on Ocrolus to do this work for us. It is always a quick turn around and customer service, on the few occasions that they are needed, are helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It takes very few steps to get the data to Ocrolus and the output is ready within hours. This program increases our efficiency and the returned reports are accurate. #### Cons I do not have any issues with the software. --- ### Easy to upload documents - Overall rating: 5/5 - Reviewer: Cassidy P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I only use Ocrolus to upload documents from another program we use for other departments to use. It has always been easy for me to use, but I do not use it as in depth as other colleagues do. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I enjoy how easy it is to create new books and easily and quickly upload documents. I have never personally had a problem with the software. #### Cons Nothing stands out to me specifically, but I think having it be more integrated into our other business software would be helpful. --- ### Ocrolus Review - Overall rating: 4/5 - Reviewer: Santino M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Very efficient software. Took a bit of exploring to learn about the features. #### Cons Some processes are delayed and end up taking longer than they should. --- ### Very easy to use - Overall rating: 5/5 - Reviewer: Victor L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The product interface makes it very easy to use. #### Cons The software has been great and there is nothing comes to mind! --- Ocrolus Reviews, Pros and Cons - 2026 Software Advice