All Open Reviews
1-25 of 27 Reviews
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Pranav
Verified reviewer
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Great platform with amazing functionality!
The reason behind working with Open was pretty simple. It provided us with a feature to access our funds in our bank account in ways other than the conventional methods like Bank Transfer, NEFT, or RTGS.
PROSOpen Money made it extremely easy for us to manage our foreign transactions related to online portals like Shopify, G Suites, etc. The interface is pretty convenient and the ability to create different expense cards based on the expense category really helps in managing and tracking all the marketing expenses.
CONSThe integration process did have some glitches at first but nothing major that cannot be solved with some tweaking. Rest everything was pretty seamless.
Deepak
Education Management, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Still a lot to do.
It has eased some of the issues that I faced with banking but has a lot of room to improve.
PROSIt is a cloud based platform, so there is no worry about losing the data. (The previous app I used, had a sync issue and had to redo six months of accounts again.) I went for it for two reasons: 1. The annual package was attractive with a business credit card and access to a website building platform. 2. It has many automations related to payments so I do not have to reconcile records manually (in most cases). With a majority of my customers preferring digital payments, multiple modes of payments facilitate timely receipts of payments which are a most for a small business. The data can be imported to Tally which my CA loves the most. You can even allow access solely for accounting purpose.
CONS1. They need to design the platform to suit a businessperson's needs (to whom they are trying to sell it). 2. Often on weekends, NEFT mode of payment has issues which get sorted only on Monday mornings. No customer support on weekends. Failed payment reversals take eternity. 3. PAIN to use on a mobile phone. Cannot import contacts. UI on mobile feels like a website adjusting full version to mobile. 4. Customer care often has text book replies. They are improving but are a still a long way from being user friendly.
Reason for choosing Open
Cost effective and transparent pricing. Real time settlements except for cards.
Reasons for switching to Open
For the sole reason of linked virtual bank account and business credit card.
vibhash
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
open money feedback
Easy to use , user friendly , Customer support is quick
CONSMobile features are good , But needs a more clarity on IF someone wants to transfer directly to acc
Ashraf
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Best way to sort our business account reconciliation
Overall a positive experience. My biggest challenge was not having all my accounts in one place. With Open I don't have to juggle between multiple softwares and above all, for a startup the best part is I get to experience all features free of cost.
PROSI love that it's an all in one software. I can create professional invoices for free and my clients can directly pay with a link via card or netbanking or UPI. So the choice of payment is at the users discretion but for me, all my business payments come in one place and the status of the payment gives me clarity without having to keep checking my bank statement at all times. So big bonus for account reconciliation which for small businesses is a headache!
CONSUnable to categorize virtual cards. I have to keep an offline record of which virtual card is for which purpose, like - marketing, food, etc.
Reason for choosing Open
These products provide only payment gateway. However, Open is a one stop shop solution. Plus Zoho Books was very expensive for a startup.
Rahul
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Best software for open banking for startup
Open Bank has helped me and my business greatly. Earlier I would have to make transactions from individual banks’ websites and bother myself with the slow processing time, transaction restrictions, adding beneficiaries at a slow rate, etc. Open Banking puts all of that in one place and makes the transactions way smoother and more convenient. The UI/UX is great and very appealing.
PROSIt allows me to make bulk payments and review transactions and balances of all the banks I have accounts in, in one single place. As I manage multiple accounts of my own, Open Banking makes it easy for me to also view their accounts and make transactions from a single page without having to log in and out in ten different places and bother myself with the account details and passwords every time. It also has an extremely convenient system for filing TDS and GST. Some things now I can save my business hours on. They also offer expense cards that can be used with virtual accounts that they provide to reduce the risk factor involved with it. They have connected Tally software with their systems and automated the entries made into the system so I don’t have to enter it every time I make a transaction. The one thing that tops all of this is the Founder Card that they have provided me with which can be used as both credit and debit card. Wherein I could use the money in my account, but I also get a credit limit for my expenses.
CONSI need one feature where we can use the same account but with multiple users.
Reason for choosing Open
Open Banking puts all of banking, payments and taxes in one place and makes the transactions way smoother and more convenient. It has a great and very appealing UI & UX.
Vendor Response
Thank you, Rahul. This review means a lot to us.
Replied July 2021
Mallikarjuna
Media Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
media 360 values "open"'s efforts for making daily banking transactions effortless.
making daily banking transactions effortless.
PROS1. Easy to use, quick and effortless addition of payee, etc.... 2. No waiting or cool down time at the time of first transfer. 3. Minimal transction value.
CONS1. takes little time to credit the amount to benificiary account, needs a improvement (mainly while we transfer IMPS transfers) 2. RTGS options not available.
Rashi
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Open: A blessing in disguise for an SME
When we started, we were facing lot of challenges managing our estimates, invoices, collecting payments, etc. And then we got to know about Open Money. After using Open Money I can comfortably say that the platform has eased out all our challenges of making vendor payments, collecting payments, invoicing on the go and so many others. Founders One Card is a blessing in disguise for an SME like us.
CONSSo far we haven't faced any challenges while using Open Money.
Rituraj
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Good experience
I like to use open because of the ease of transactions it provides to me. Plus, it makes the accounting as well very easy.
CONSI think it needs to be a bit more secured. Like the user should be logged about after sometime if the system remains idle.
Prakash
Farming, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Affordable Smart Accounting platform
Ease of use, UPI money transfer , mobile app for payments.
CONSThe pricing can be lesser for multiple users. More number of banks to be added as partners
Reason for choosing Open
All in one product for accounting and ecommerce
Reasons for switching to Open
upi payments
Rabindranath
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
I Like Very Much
Over All Software Is Very Good For Using
PROSvery easy for accounting & largest neo banking
CONSAndroid Version And Support Team Is Very Poor
Santosh
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Ease of use
All end to end financial support can be availed at open to support your business. Happy to be a customer of open
PROSAll that is needed to operate one's business is available with open
CONSSubscription plans should be more cheaper
Reasons for switching to Open
Financial support
Noor
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Great All in one finance handling tool
All features and functionalities are great with a minimalistic UI
PROSThis tool has virtual bank account with all payment features a company requires, invoicing, payment links , payment reminders bulk payouts etc…
CONSMay 24* 7 support will help much as this is kind of banking platform too
Reason for choosing Open
It doesn’t have a virtual bank account type
Dagin
Food & Beverages, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Useful features for small business people
Overall good software
PROSInvoicing, expense cards, credit card, business account
CONSMore customisation in invoicing, need atm withdrawal for founder cards
Reason for choosing Open
All features in one platform
Ankit
Consumer Goods, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great Experience after using Open
You can create virtual cards very easily & use them anywhere you want. Very easy to use detailed statement of every card
CONSSometimes some transactions get failed and deducted from open but they are reversed back in 1-3 days
Shaalin
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Customer Service & Relationship Manager - Soumyadeep Datta
Excellent.
PROSIts feature set and simplicity of use. The menus are easy to use.
CONSCredit card reviews could be faster. Allowing for upgrades.
Reason for choosing Open
Ease of use and features. Also ICICI bank integration.
George
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Simplifying Company Financials
I've had a very good experience with Open so far and I think I will continue to use them for all the accounting needs. Also, it's though I have a relationship manager assigned to me and he helps out in handling the issues that I am facing.
PROSEasy to use, virtual cards, very responsive customer support.
CONSI want to be able to pay my employees whenever I want. Right now, it only allows me to pay them once a month.
Reason for choosing Open
The offers and the ability to have virtual cards in a very simple manner.
Harshul
Translation and Localization, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Makes our banking services easy
our overall experience with open money is great we can manage our accounts, payments, banking in single dashboard
PROSOpen Money, features are very easy to use, we can make our accounts, ledgers, vendors payment very easily its saves our time a lot! they also have very responsive customer service
CONSWe did'nt find any problems yet in open money
Sachin dev
Chemicals, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2022
Open office app
My experience in this product very good very useful products
PROSIn open office app more thing good but it's graphics tools very useful
CONSMore thing in software that's I like graphics tool and other things
Reason for choosing Open
I don't know alternative products it's products ossum
Mikhail
Information Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Support Review
Overall it is excellent
PROSUser friendly and customizable and we are using it for marketing and other corporate actyivites for payments ans services
CONSNothin much more geographies will add more benefits to business
Reason for choosing Open
Friendly and manageable for business
Rajesh
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Open review
Easy configuration and usage are probably the best features
CONSIts rough around the edges and need a bit more polish and some essential features need to be added.
Dheeren
E-Learning, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Open Review
Very Good
PROSVirtual card and expense card features are very Good.
CONSAdding beneficiary procedure and time taken for getting fund credited to the account
Sanket
Internet, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Amazing App
Various Virtual card make it easy to give every department .
CONSEverything is best according to our use .
Vendor Response
Thanks for the review Sanket
Replied September 2021
Shubham
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
One of the best platform for business banking.
Open.money is one of the best business banking platform. I liked that they provided all the necessary tools like invoicing and accounting and bunch of other tools. Mostly I liked the cards feature that are very useful for transacting online rather than using our personal cards. They have been very supportive in understanding the use of platform. I would recommend this platform.
CONSUser Interface could be improved in the future.
Manashree
Entertainment, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Overall a great tool
I really like the functionality & realisability of this tool. The interface is easy to understand. Billing & invoicing processes are smooth. The method of assigning payout links is almost automated mostly hence helps one to save a lot of time. It makes the whole financial reporting & transactions easy and of great benefit to the company.
CONSIt would have been even better if it had a function to import or integrate data to and from another platform.
Munna Naik
Industrial Automation, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
My view on Open Business Services
Very satisfied with the customer support and user friendly app with well established nodules for day to day business use.
PROSEase of doing and user friendly for the Day to day activities. A complete comprehensive package to all the business transactions at a glance and have dashboard at the month end.
CONSTaking time to thoroughly understand all the features available.Need crystal clear training for better usage to get maximum benefits.