---
title: "Oracle Textura Payment Management Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Oracle Textura Payment Management. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Oracle Textura Payment Management is a good fit for you!"
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---

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Oracle Textura Payment Management Reviews

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# Oracle Textura Payment Management User Reviews

## Reviews summary

- Overall rating: 2.6/5
- Total reviews: 23

### Secondary ratings

- Ease of use: 2.6/5
- Customer support: 2.7/5
- Value for money: 2.5/5
- Functionality: 2.5/5

### Rating distribution

- 5 stars: 5 reviews (22%)
- 4 stars: 4 reviews (17%)
- 3 stars: 2 reviews (9%)
- 2 stars: 0 reviews (0%)
- 1 star: 12 reviews (52%)

### Most mentioned pros

- I liked Textura’s user-friendliness and the fact that it can track multiple projects for multiple contractors.

### Most mentioned cons

- The ease of use was not user friendly and the customer support was lacking.

## Oracle Textura Payment Management customer reviews

Showing reviews 1-23 of 23 (page 1).

### Great Product

- Overall rating: 5/5
- Reviewer: Vickie R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I liked Textura’s user-friendliness and the fact that it can track multiple projects for multiple contractors.

#### Cons

There really isn’t anything I don’t like about Textura other than being a little on the pricey side.

---

### Chief Financial Officer

- Overall rating: 4/5
- Reviewer: Stephen B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A good overall experience, gets the job done and good for clean financial management. The document control is fantastic and shows subs clearly what they are lacking or you as GC are lacking to process in your control set.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Easy to manage SOV against payments inbound from supplier side. Very intuitive design. UI is not flashy or slow - straight to the point.

#### Cons

Offline notary management can be confusing to suppliers if turned on. It requires them to sign the documents electronically first and if they don't know to print prior they cannot get a blank copy for a physical notary.

#### Reasons for choosing Oracle Textura Payment Management

We had considered investing in a monday.com set up and thankful we did not commit to that initiative. Proper controls and doc control were not there obviously for the effort needed.

#### Reasons for switching to Oracle Textura Payment Management

Offered the robust set up we needed for volume.

---

### Solid tried and true industry software

- Overall rating: 3/5
- Reviewer: Liz K.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is good with Textura. I have never had a negative experience, simply the user friendly element it lacks compared to other popular platforms such as GC Pay and Procore.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Textura is the most widely used platform for general contractors so I like the familiarity that comes with repeated use. I appreciate the straightforward reminders with links to complete necessary billing, legal docs and compliance uploads.

#### Cons

Navigating various compliance sections for my company and all of our subtiers is challenging and not organized in user friendly fashion.

---

### Worst system our there

- Overall rating: 1/5
- Reviewer: Bob R.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Horrible system. Was not able to bill efficiently. Confusing system. Would need many hours of training for simple processes.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Piece of garbage. Nothing positive about it. I would never bring garbage like this into our company.

#### Cons

Works inefficiently. Not logical at all. No help available. Waited 30 minutes for help, never answered. Second time waited 50 minutes never answered. Then went for a callback. They called back, the line dropped and they never called back.

---

### My favorite billing platform

- Overall rating: 5/5
- Reviewer: Jamie A.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This is my favorite billing platform to use as a subcontractor. It’s the easiest and fastest one for me to submit my billings in.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Really easy to navigate as a sub contractor and to enter progress billings. GCs can customize it, but that doesn’t make it harder for subs to enter a pay app

#### Cons

Some of the admin access controls are a little confusing and there isn’t a great guide that explains what all of the different permissions mean or the different types of roles

---

### GC find something else

- Overall rating: 1/5
- Reviewer: Kirsten S.
- Verified reviewer: Yes
- Industry: Design
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

I hate this program!!! If I could give this a negative rating, I would. As a subcontractor we are occasionally forced by a GC to use this website to submit invoices. I have used several other online platforms to submit payment applications, but this is the most confusing, frustrating, and time wasting one by far. I have wasted hours of my workday trying to submit & resubmit invoices or find whatever document they say is missing and causing a hold on payment. I have tried watching their lengthy training videos just to figure out how to do one thing, only to find that steps were missing, incomplete, or outdated. It seems you would need to attend a week long instructive seminar just to know how to use this darn thing. Who has time for that?

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing good to say. If I could give a negative rating, I would. This is terrible. A waste of time!!

#### Cons

Least user friendly program I have used in a very long time. Difficult to find what you need. Not intuitive. Very confusing. Instruction documents/videos are incomplete or outdated.

---

### Can do Better If Given the Necessary Improvements

- Overall rating: 4/5
- Reviewer: Roberto M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

Our invoice processing using Oracle Textura Payment went through successfully the few times we used it, only that it was a little bit slow, best thing is that it completed the tasks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It is quite efficient with invoice processing and makes all invoice related tasks easy

#### Cons

It has a steep learning curve which means more time is needed to learn how it works

---

### Resourceful and Defined Payment Approach

- Overall rating: 5/5
- Reviewer: Annah D.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Oracle Textura has proper and accountable payment solutions, and they all increase business value.

#### Cons

Oracle Textura has perfected the role of business payment and diversity coverage.

---

### Dynamic Payment Option for Businesses

- Overall rating: 5/5
- Reviewer: Nickis L.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Oracle Textura has all the tax computation procedures, and it saves on businesses global sales through payment processing.

#### Cons

The incredible aspect from Oracle Textura makes all payments solid.

---

### Ease of reviewing and control

- Overall rating: 5/5
- Reviewer: Travis T.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it allows for quick invoice submission, review and payment. Hardly any issues

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Very user friendly. Lots of new updates that has been modernizing and revamping to allow for greater use Support is very good for GCs.

#### Cons

Wait times for subcontractors for support I heard were a little long. Cost is fair but for smaller subcontractors I heard it was an issue

---

### Avoid this software

- Overall rating: 1/5
- Reviewer: Phillip R.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

This product is terrible. It is difficult to navigate, the changes we can make are limited, and they have failed to process payments and don't realize they have not processed the payment costing us a lot of time bringing to their attention and having to follow up constantly. We are forced to use this product by our clients and have to pay to use it. Complete garbage.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 1/5

#### Pros

When it works correctly, the payments usually come through as noted, but they have missed payments on numerous occasions

#### Cons

This software is NOT user friendly. They have also FAILED to process payments correctly resulting in delays in payments and me having to spend time on the telephone and online tracking down the payment and brining the issue to there attention. If I don't take action when a payment doesn't come through, I have to initiate a complaint. They usually blow me off claiming it can take up to 3 business days to process even after 5 days have passed.

---

### My Experience With Oracle Textura

- Overall rating: 4/5
- Reviewer: Gikonyo M.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Billing and invoicing as well as payment processing has been easy thanks to this tool.

#### Cons

No issues with Oracle Textura. It is smooth

---

### Don't do it. There are far more effective ways to process payments and invoices.

- Overall rating: 1/5
- Reviewer: Rebecca D.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

Hate it. I was made to purchase this because the GC uses it but it is just adding steps to processes already in place and adding time to when payments will be disbursed.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing. This program is time consuming and redundant. Just adds more steps to processes I already have to do in my other accounting programs and does not import or export from those programs.

#### Cons

Support team seems inept and not sure how to answer questions. Payments take a long time to process. No real answers and every time you ask another questions they just open another ticket and add more time until they will respond.

#### Reasons for choosing Oracle Textura Payment Management

I was made to purchase this by a GC.

---

### Slowest Software Ever

- Overall rating: 1/5
- Reviewer: Holly S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Oracle Textura is the worst supported software program around. Consider yourself lucky if can actually login it is constantly off line and unavailable. When you do actually log in be prepare for extremely slow responses. It can take up to 5 minutes to actually view a project

#### Cons

The actually software and program is easy to use if oracle could manage to support the platform properly. Don't get this program if you have any alternative to with them.

---

### Have had nothing but issues with this software/company/whatever

- Overall rating: 1/5
- Reviewer: Bridgette B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

nothing.

#### Cons

every time we need to get paid by a GC, the website either just doesn't work, or we don't have the credentials to login, and no one communicates properly with the team to get it figured out. Never once in the three or so times that I've dealt with them, have I had a positive interaction with this company.

#### Reasons for choosing Oracle Textura Payment Management

we didn't. it's picked by the general contractor to pay their subtrades

---

### Textura

- Overall rating: 4/5
- Reviewer: Ka K.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Whilst the software does what it needs to do - the constant concern around integration made this a not-sustainable software compared to other market players

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Functionality: 3/5

#### Pros

Ability to allow remote submissions of progress claims from subcontractors

#### Cons

The integration with Jobpac ERP software is not the most efficient nor the most foolproof way to reconcile the two systems together which is a major control concern

---

### not user friendly

- Overall rating: 1/5
- Reviewer: Robert T.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

Terrible, I need to charge clients using this software additionally to cover all of the wasted hours.

#### Ratings breakdown

- Ease of use: 1/5
- Functionality: 1/5

#### Pros

the concept is good but the product fails to deliver a logical progression for subcontractors who have to use it and are not familiar with the platform. When you build something like this you have to consider all of the different users involved and create a foolproof system.

#### Cons

My business does not include learning software platforms for other contractors and if I can't follow simple entries to get my invoicing accomplished I will do business elsewhere, unless you use this all the time and are familiar with it get ready to waste a lot of your time.

---

### Better off waiting 90 days for a mailed check

- Overall rating: 1/5
- Reviewer: Giovanni C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

My overall experience was terrible. In the future My company will wait the 90 days for a mailed check from the contractor instead of using this company. Everything having to do with this company is a hassle. Between tons and tons of useless, lengthy, and confusing automated emails to completely useless and rude customer service, if you can even get ahold of them of course. It took them three weeks to get my companies account even set up in their system. The reasoning for this went from "it's just stuck in our system" to "there was a holiday in India" to "one of our team members was sick." After all of that it still took a total of two full business days of going back and fourth to get the invoice submitted, which was supposed to be paid in full but somehow got a retainer placed on it. 10/10 DO NOT recommend this company.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I liked absolutely nothing about using oracle textura payment management.

#### Cons

Everything. There was nothing to like from working with this company.

---

### Tool for slow-payment

- Overall rating: 1/5
- Reviewer: Randy H.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: June 2020
- Review source details: This review was submitted organically. No incentive was offered

NONE

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

What I liked most about this product was its potential to manage the payment entry process.

#### Cons

1. The use of acronyms and lack of sample documentation in initial quick start format. 2. The ability of the General Contractor to link "other" system requirements as precursor to allowing entry invoicing of monies earned. 3. The General Contractor who uses this product as an additional profit center has a staff hired to operate the software on a daily basis. The subcontractor does not. The sub operates multiple projects with different payment systems each with its own unique feature requirements. Failure to assist, failure to have the primary function of the tool as one of completion of monthly draws to the subcontractor is little more than participatory nullification of State fast pay law.

---

### Textura Review

- Overall rating: 3/5
- Reviewer: Riley G.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

I enjoyed that it forced subcontractors to sign unconditional lien waivers up front and those were released automatically upon payment.

#### Cons

The ease of use was not user friendly and the customer support was lacking.

---

### Terrible

- Overall rating: 1/5
- Reviewer: Dave T.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

This is a waste of time and money since we are paying to have to use it and it's taking time away from my day to to use it instead of summiting an invoice to the contractor

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing, waste of time for us, no befit

#### Cons

Everything, waste of time for us, no befit

---

### Sending Bills and Payments by carrier pigeon would be more efficient

- Overall rating: 1/5
- Reviewer: Matt M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 2-10 employees
- Product usage: Used other for less than 6 months
- Reviewed: August 2019
- Review source details: This review was submitted organically. No incentive was offered

We're a subcontractor asked to used Textura to submit invoices and receive payments from a prime. No one at the Prime knows how to use Textura and no one at Textura knows how to use Textura. It's by far the worst method of invoicing and payments in existence.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 3/5
- Functionality: 1/5

#### Pros

None. There is nothing redeeming about this product

#### Cons

Too many steps to process an invoice. GUI is confusing. Login often fails. Call support is helpful, once you reach them

---

### Terrible For Small Subcontractors

- Overall rating: 1/5
- Reviewer: Thomas B.
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: Self-Employed
- Product usage: Used monthly for less than 6 months
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

It has been terrible. I have spent more time trying to get paid through this confusing system than I spent on the project itself. I will never work for a company that uses this system again.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 1/5

#### Pros

It seems like it would do a lot if you have a full time accounting department.

#### Cons

It is almost impossible to use for someone that does not use it everyday. It is very confusing and unstructured. Submitting an invoice takes about a half a day, compared to around 15 minutes for other projects. Be sure to add a large increase to your project management budget to cover the complexities and lack of organization of the system.

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Oracle Textura Payment Management Reviews, Pros and Cons - 2026 Software Advice