Is Ordway Platform right for your business?

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best for

  • Accounting
  • Best For Most Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Ordway Platform?

Ordway is a smart billing and revenue automation platform for scaling businesses that simplifies how companies price products, send invoices, collect payments, and recognize revenue. The cloud-based platform removes manual workarounds in the accounts receivable and revenue recognition functions and sits between an application/CRM and accounting system. The platform allows SMB companies to automate "sale-to-revenue" such that when a sales team signs up a new client and "close wins" an opportunity, customers can set up one-click invoicing and provisioning of future renewals to accomplish visibility and accuracy of future revenue. The platform generates accurate revenue schedules and finance teams can define custom revenue recognition templates. Monthly invoices ... read more

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MRR Dashboard
MRR Dashboard
Billing Schedule
Billing Schedule
Products Organized to Plans
Products Organized to Plans
Customer Overview
Customer Overview
Single-pane visibility for Customer
Single-pane visibility for Customer
Click to open gallery

User Review Highlights

4.82

11 Reviews

5
10
4
0
3
1
2
0
1
0
4.5

Ease-of-use

out of 5
5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5

Read user reviews

Which features does Ordway Platform offer?

Core features:

ACH Payment ProcessingAging TrackingAlerts/NotificationsAPIAudit ManagementAudit TrailBilling & InvoicingBilling PortalCancellation ManagementCheck ProcessingShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Ordway Platform to use and deploy?

Ordway Platform supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Ordway Platform

4.82/5 out of 11 Reviews

Showing 1 - 5 of 11 reviews

User Profile

Conor

Verified reviewer

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Functionality

out of 5

March 2020

Solution to our billing woes

Pros

We have a usage-based billing structure which we really struggled with in Zuora due to how it was configured. Ordway were attentive to where we were struggling and proposed a setup that provides exactly what we need. Our invoice timing has dropped from the 3rd week of the month to the first already and we are still to integrate Salesforce and our usage data. The UI is intuitive and easy to learn.

Cons

Some of the reporting is still being built out, however, they have a flexible custom reporting module that provides much of what I need and they have added multiple reports we use to their near-term reporting roadmap.

Reasons for choosing Ordway Platform

Better fit for our business model

Reasons for switching to Ordway Platform

Zuora was not working in its existing configuration. Ordway has solved all the issues we had in Zoura.

Michael

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

Powerful and flexible billing and revenue recognition software

Prior to Ordway, my company was using multiple billing systems for different products. It was very difficult to get a consolidated view of our customer's billing information. We are now on one system so that A/R can be tracked accurately, and all of our invoices have the same look and feel regardless of the products that the customer is buying.

Pros

Ordway is highly configurable and flexible, which allows me to tailor the workflow and my customers' billing experiences rather than rely on a pre-configured process.

Cons

Like any relatively new product, there are additional features that would be nice to have. The Ordway team has developed many new features since I began using the product, but there are still more things that I would like added over time. The team has been very responsive to my new feature requests and has either implemented the requested features or provided acceptable workarounds.

Reasons for choosing Ordway Platform

I felt that many of the alternatives were outdated and overly burdensome to use. Ordway is clearly a very modern system with a great user interface.

diane

Company size: 51-200 employees

Industry: Information Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
1

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

March 2022

Too expensive for functionality

Overall, sorry we tried them. Wasted a year trying to get it integrating with our accounting software. We found another solutions that we had up and running in 2 weeks and it was way less money.

Pros

Nice people at Ordway. Some pro rating functionality was nice.

Cons

We could not get it integrated with our accounting system expensive for what it could do

Dave

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2019

Flexible billing system that can handle complex pricing structures

Ordway allows us to set up customers as they sign contracts, then dynamically bill them based on various usage factors as well as other factors. We can be confident that our customized invoices are accurate, and we can use the UI to quickly identify and fix any issues or changes as they happen.

Pros

Dynamic pricing tiers: Our business model includes charges based on number of employees and assets under management, which changes often as businesses scale up. Keeping our systems in sync with our billing operations is now not an issue. Volume of invoicing: With the amount of growth and volume we are doing, it would require an army of people to keep up if we were doing this manually Speed of implementation: Their customer success team helped load historical data and get all of our contracts configured. Our business is growing quickly and we didn’t have tons of resources to dedicate to getting Ordway set up. We were pleasantly surprised that we were able to stand up the system and go live in a matter of weeks as opposed to months.

Cons

Initial reporting functionality: Some of the reporting dashboards and functionality were not initially well-suited to our business model, although I think would be fine for a regular "SaaS" business. However the functionality has improved over time and we are able to export any/all of our data for additional analysis. Integration with accounting systems: We initially did not have a direct integration to our accounting system, but the ability to upload CSV files make it easy to regularly keep both systems in sync. I believe full integration capability is planned for this year (2019).

Omri

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

Ordway simplified our billing

We've had an excellent experience, from its implementation with a dedicated, focused and client-centric team, through to day-to-day use, simplification and automation of our processes.

Pros

- Handles multiple levels of complexity, addressing our different billing scenarios. - Flexible, allowing integration into other applications and our workflows. - Automation of several processes and continued growing potential for further improvements. - Attention, dedication and responsiveness of the Ordway team.

Cons

- Flexibility adds the possibility of complexity, and you need to mindful of that when implementing.

Showing 1 - 5 of 11 reviews
Ordway Platform

Ordway Platform

4.82/5 out of 11 reviews