What are Pandle users saying about the software?
Read what people like you have said about using Pandle software through verified user reviews
User Review Highlights
4.63
19 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Has a bank feed feature which I never seemed to be able to get working even though my bank was on the list. Easy enough to import the transactions manually though."
"I am slowly changing all my clients over to Pandle and always recommend Pandle if asked for an opinion."
"First and foremost the excellent support via the online chat. Second to none in my opinion."
"Importing a little complicating. Did not have standard GAAP layout Income Statement relating to Gross Profit."
"It's got a terrible layout and not at all intuitive. The worse things though is the lag, due to the cloud nature of the recording data, it took an age to enter it."
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Showing 1 - 19 of 19 reviews
Anonymous
Company size: 2-10 employees
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2018
General use of Pandle
I am an accountant and also offer a bookkeeping service. I seem to be able to produce sets of accounts fairly quickly - which is very useful.
Pros
The support is second to none. When I first started using Pandle it was very basic but it seems that every couple of weeks a new feature is added, always user friendly. I believe that payroll will be added which I am looking forward to seeing , although no matter now good it is I would not change until next April. Reports are good happy that some can now be printed off as a PDF. Also quite please with reports in Excel as they are easy to manipulate into what I want. I have no hesitation in recommending Pandle.
Cons
What I like least is that a nominal code must allocated to an account. This can be difficult to change at times.
Vallery
Company size: 2-10 employees
Industry: Financial Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2019
Excellent Support
Pandle is very useful for folving the usual accountancy and bookkeeping problems. Pandle was one of the first to be prepared for MTD. Best of all - everything works!!
Pros
First and foremost the excellent support via the online chat. Second to none in my opinion. Pandle are constantly adding features which puts them on a level with what is probably the foremost software supplier for this industry and is one I have used for 20 years or more. I am slowly changing all my clients over to Pandle and always recommend Pandle if asked for an opinion. In addition to all this - the software is very cheap, even offering a free account. I cannot recommend Pandle more highly
Cons
Only one thing, it is not possible to post a general credit note. Several of my clients receive/make payments on account. Whilst it is possible to post a credit note in Pandle, it has to be posted against a specific invoice. This is the only feature that lets them down a bit. However I still say that Pandle is great
Reasons for choosing Pandle
I can only repeat what I have said above regarding support, features etc. Pandle seems to constantly strive to improve their product.
Reasons for switching to Pandle
I felt that Sage was becoming too expensive for most of my clients and was looking for a cheaper alternative.
Graeme
Company size: 1 employee
Industry: Retail
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2021
Ok but better options available
Pros
Mostly easy enough to use. Has a bank feed feature which I never seemed to be able to get working even though my bank was on the list. Easy enough to import the transactions manually though.
Cons
No integration with other software which are helpful in breaking down our invoices. Not really suitable for our business. We have now switched to an alternative provider which better integrates with our business.
Jim
Company size: 2-10 employees
Industry: Construction
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2018
Just what I've been looking for
It's simple to use and the more I've used it the more I like it. Everything I need to do is done (preparation of my Limited Company accounts). I no longer use an accountant as all that I need is right here in the Pandle app.
Pros
I like the way it functions. You can practically see what the app is doing with your data and quickly get to grips with the resultant double entries.
Cons
OK so I'm trying to be constructive and find fault to help others. Perhaps the speed is a little slow from time to time although my internet speed is rapid. This is only observed because I have been crunching 3+ years worth of accounting data previously held on spreadsheets via the very good file import function in Pandle. As I said, I'm trying to find some fault with what I think is a truly excellent app.
John
Time used: Free Trial
Review Source: Capterra
March 2015
Perfect for us!
I've been using pandle since the start of the year and the difference it's made is amazing. With Sage I'd always be stressing in case I make a mistake (correction journals!!?!), but now its just a couple of clicks to put pretty much any mistake right. (No idea why every other program makes it so hard!!). our bookkeeping and vat return now takes a few hours every month to get done instead of 2+ days of stress. Yea it might not have all the features of Line 50, but we're a fairly small team so I just wanted something that gets the job done properly with no effort or fuss. And the difference in price!!! Their guys have been really helpful on email any time I've had a question and they're always after feedback on how they can make it better which I really like. Highly recommend it to anybody else who isn't interested in becoming an accountant and just wants to keep solid records to pass on to someone who knows what they're doing at the end of the year!!!
Anonymous
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2018
Good for personal use
Pros
I have used Pandle to manage my personal accounts because it is free, simple and easy to use. It has basic accounting features that allow me to manage my personal accounting
Cons
The basic features can be a drawback as compared to other accounting software which have additional features and can run on multiple platforms
David
Company size: 2-10 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2018
Fantastic, easy to use and understand Accts package with amazing support
We were looking for a simple replacement for the cumbersome spreadsheet system we've been using for our accounting and had tried various other SAAS accts systems and found nothing that fitted with how we work or that didn't add extra complications. Pandle is just so much easier to use than anything else I've tried and is really intuitive in how it works. Plus if you do get stuck, the support team are fantastic and once you know what you're looking for, they will have most likely created a video or an article with full instructions on what to do. What used to take 2 or 3 days minimum every month now takes an hour or two.
Pros
Easy to use Easy to understand - intuitive Great support
Cons
Can sometimes be slightly slow to update etc - I'm on a superfast broadband connection and it can seem sluggish when working with it, but still perfectly usable.
Chiara
Time used: Free Trial
Review Source: Capterra
February 2015
User friendly and highly organised software
Pandle has offered me the possibility of finally having all of my affairs in order. The site is really simple to use and user friendly, providing an excellent service for me and my company. Being on the move a lot it has always been a challenge to keep all information up to date and available for all at all times, but thanks to Pandle this is now possible. The efficiency and flexibility of this system has proved very effective both for me and my accountants, not to mention it is very price competitive!
Paige
Time used: Free Trial
Review Source: Capterra
March 2015
Really happy so far
I have been using this software for about a month now and it's perfect for my needs. I run a small beauty therapy business and don't really have too much coming in and out but doing my bookkeeping has still always been a headache. Pandle has made it a lot simpler and now that im used to it it's really quick and easy and if i make a mistake its really easy to fix which is great because I make quite a few!
Haroon
Company size: 1 employee
Industry: Medical Practice
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2017
Very easy to use . 6 months transactions completed in 3 hours
Speed .Accuracy
Pros
Rapid entering of transactions .The balance sheet and Income statement completed automatically .Free version .
Cons
No PDFs to print . No RAnds only supported pounds. Importing a little complicating. Did not have standard GAAP layout Income Statement relating to Gross Profit
Vincent
Time used: Free Trial
Review Source: Capterra
April 2015
Perfect!
I have been self employed for a number of years and have used a number of different accounting software packages, but I have never found one that I was happy with - until now! Pandle is like a breath of fresh air, it handles everything perfectly! At last a user interface that is easy to use but can handle complex accounting if required. It's perfect, try it out!
Adam
Time used: Free Trial
Review Source: Capterra
February 2015
Ticks all the boxes for me!
Finally, a product which delivers what it promises. This has made my life easier, it is very fast and the support is great. I actually feel confident about taking on bookkeeping now without it being a major headache. I really like the fact I can access it on the web without having to install some huge software package too.
Liam
Time used: Free Trial
Review Source: Capterra
August 2015
A real time saver
Pandle is so easy to use, and has a great range of features which saves me a lot of time when doing the bookkeping. Plus if you are ever stuck there is a selection of tutorial videos which are great at guiding you through how to input everything. An extremely helpful piece of business software!
Phil
Company size: 2-10 employees
Industry: Media Production
Time used: Less than 6 months
Review Source
This review was submitted organically. No incentive was offered
April 2019
Over complicated and sloooow!
I gave it a go, but I just didn't get it. I was forever hunting around for the right account or transaction etc. In a word painful.
Pros
The only thing going for this software was it was free.
Cons
It's got a terrible layout and not at all intuitive. The worse things though is the lag, due to the cloud nature of the recording data, it took an age to enter it. I tried it for a month or two and thankfully came across Quickfile (also free for limited entries, 2000 a year I think.) The polar opposite to Pandle, well laid out, super fast customer service, and if like me you have come across from Quickbooks, its was a very easy jump.
Katherine
Time used: Free Trial
Review Source: Capterra
April 2015
Happy customer!
Really happy all round, Pandle ticks all the boxes for me. I've been using it for a couple of months, I am not by any means an IT expert but found the software very easy to use and I have reached our a few times for help and the customer service was brilliant.
Sarah
Time used: Free Trial
Review Source: Capterra
April 2015
Excellent
This software package is excellent! so easy to use and up to date. Makes the tedious task of bookkeeping seem so much easier. I didn't have any experience using a bookkeeping software, and this has been perfect to start me off.
oluwatobi
Time used: Free Trial
Review Source: Capterra
April 2017
Customer support response is pretty quick
Over the years, Pandle has saved us so much time when doing the business accounts. We are actually novice when it comes to accounting in business.
Pros
Best customer support
Cons
none
James
Time used: Free Trial
Review Source: Capterra
February 2015
Pandle Review
Really easy to use and the simple format means it doesn't take up my day inputting my transactions I can concentrate on my business instead of my bookkeeping
Martin
Time used: Free Trial
Review Source: Capterra
December 2015
Very easy and straight forward software.
Excellent free bookkeeping system. All the essentials are.there. Highly recommended.
