I am an accountant and also offer a bookkeeping service. I seem to be able to produce sets of accounts fairly quickly - which is very useful.

The support is second to none. When I first started using Pandle it was very basic but it seems that every couple of weeks a new feature is added, always user friendly. I believe that payroll will be added which I am looking forward to seeing , although no matter now good it is I would not change until next April. Reports are good happy that some can now be printed off as a PDF. Also quite please with reports in Excel as they are easy to manipulate into what I want. I have no hesitation in recommending Pandle.

What I like least is that a nominal code must allocated to an account. This can be difficult to change at times.

I am very used to and comfortable with the software and am happy to continue using it.

Pandle keeps all my accounts in one place, so I can log the company's expenses and sales. I use this very frequently to stay on top of it all and it's quite easy to manage.

Having to enter the same expense multiple times across different accounts. For example if a director pays for a company item and the company bank account then pays them back, it has to be logged 3 times - twice in the director account (out, in) then in the company bank account (out). Would be so much more intuitive if you could do it at once.

Mostly easy enough to use. Has a bank feed feature which I never seemed to be able to get working even though my bank was on the list. Easy enough to import the transactions manually though.

No integration with other software which are helpful in breaking down our invoices. Not really suitable for our business. We have now switched to an alternative provider which better integrates with our business.

Pandle is very useful for folving the usual accountancy and bookkeeping problems. Pandle was one of the first to be prepared for MTD. Best of all - everything works!!

First and foremost the excellent support via the online chat. Second to none in my opinion. Pandle are constantly adding features which puts them on a level with what is probably the foremost software supplier for this industry and is one I have used for 20 years or more. I am slowly changing all my clients over to Pandle and always recommend Pandle if asked for an opinion. In addition to all this - the software is very cheap, even offering a free account. I cannot recommend Pandle more highly

Only one thing, it is not possible to post a general credit note. Several of my clients receive/make payments on account. Whilst it is possible to post a credit note in Pandle, it has to be posted against a specific invoice. This is the only feature that lets them down a bit. However I still say that Pandle is great

It's simple to use and the more I've used it the more I like it. Everything I need to do is done (preparation of my Limited Company accounts). I no longer use an accountant as all that I need is right here in the Pandle app.

I like the way it functions. You can practically see what the app is doing with your data and quickly get to grips with the resultant double entries.

OK so I'm trying to be constructive and find fault to help others. Perhaps the speed is a little slow from time to time although my internet speed is rapid. This is only observed because I have been crunching 3+ years worth of accounting data previously held on spreadsheets via the very good file import function in Pandle. As I said, I'm trying to find some fault with what I think is a truly excellent app.