What are Patriot Accounting users saying about the software?
Read what people like you have said about using Patriot Accounting software through verified user reviews
User Review Highlights
4.74
269 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"This software is very user friendly. Their customer service is very helpful and I love the Chat feature."
"The best part about this software was the ease of setup. It's very easy to enter customers, receive payments, and keep track of expenses."
"I love Patriot for my payroll and taxes and so I really like brand most of all. Customer service is good too."
"There is only on Option for a credit card processor and the customer support for this is awful. If your application is denied there is no clear appeals process."
"If I didn't have a business degree and taken a few accounting classes it would probably have been tough to get started."
"Also the invoice feature is not good, the invoices look bad and are not very customizable."
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Showing 1 - 25 of 266 reviews
Darrell
Company size: 11 - 50 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2020
Perfect solution for small to midsized businesss

Brittany
Verified reviewer
Company size: 201-500 employees
Industry: Government Administration
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2021
My experience with Patriot Accounting
My overall experience with Patriot Accounting is remarkable since it has eradicated accounting errors.
Pros
The way Patriot Accounting enables me to automate all accounting at ease is the best aspect ever on my user end.
Cons
I hardly come across hindrances when using Patriot Accounting, and I use it on a daily basis at workstation.
Reasons for switching to Patriot Accounting
Changing needs and desire to have more than one software.
Jay
Company size: 2-10 employees
Industry: Media Production
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
It plugs into daily business
We need to be up to the minute aware of what our financial status is, with a streamlined way to invoice our customers, and a responsible way to document all activity.
Pros
Patriot Software Accounting offers all of the reporting we need for daily and monthly tasks. It is very clear how the charts of accounts integrate into the structure of our company.
Cons
It would make a lot more tactile sense to make the daily accounting work from a register type of interface. Using a General Ledger, then notating credits and debit columns, is a slower and less intuitive way to perform transactions than a single entry, customizable register would be. A register-based interface option would provide a far greater sense of user control and confidence.
Reasons for choosing Patriot Accounting
Ease of use, and efficiency of time involved.
Reasons for switching to Patriot Accounting
Quickbooks kept raising their monthly fees to the point where we made the decision, after over a decade of use, to abandon intuit.
LARRY
Company size: 11-50 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
Honesty
Patriot software is great for a small business tho it is a little clunky its workable.
Pros
Recording payments is very easy tho at times I forget to hit the save button. Also the payroll is very easy and smooth to use.
Cons
Cant partial pay a invoice (like sending a deposit) very annoying. The whole invoice part is very clunky not smooth at all. Same with seeing Bills from vendors. Also on invoicing It would be nice to be able to have spaces in the reference (we use addresses and codes). It helps our customers see what address we billed for. I wish you could also on the invoice have the comments above the billing portion. Overall a little bit of letting us change the format of some of the built in forms would be nice
Reasons for choosing Patriot Accounting
used quickbooks before thought I would try something new
Reasons for switching to Patriot Accounting
xero was to robust and they nickle and dime you, tho it is very smooth and adjustable.
Tim
Company size: 2-10 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
Patriot software makes small business accounting and payroll easy!
Pros
Ease of use and ability to get assistance
Cons
None, everything was easy to set up and use
Reasons for choosing Patriot Accounting
Ease of use
Reasons for switching to Patriot Accounting
Cost and difficulty in reaching assistance when I needed help or questions
Jeff
Company size: 1 employee
Industry: Investment Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Great product for small business accounting
My experience has been great - very simple to get started and process all the transactions I needed for this new LLC/C Corp entity
Pros
I changed to Patriot from QB and greatly appreciate the simple yet functional design of the Patriot system. I needed something that could function through primarily JE's initially, and I will add Payroll once the company gets further along.
Cons
I haven't run into any limitations yet, no complaints at all
Reasons for choosing Patriot Accounting
Much better solution for small businesses in my opinion, and could be for larger businesses as well.
Reasons for switching to Patriot Accounting
I found Patriot to be much easier to use, which is key for weekly/monthly usage in a new business. No learning curve for me and works much better than prior system.
Jesse
Company size: 1 employee
Industry: Media Production
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
Patriot is low-cost, efficient accounting software
I love Patriot. It's a simple accounting platform perfect for small businesses with low needs and needing a low budget solution. If they could simplify the double-entry process, or do some of that work automatically, it would be a great option for small business owners.
Pros
Patriot's website was well designed and easy to navigate. It has a stylized but modern look, which I enjoyed. Menus and actions were easy to find, and the price was great. For my small service business I just needed invoices and transaction tracking, and Patriot provides those at a low price, with upgrades if needed.
Cons
Since I'm not an accountant, I don't understand double-entry accounting. When it came time to enter transactions, I got lost in the journal and debit/credit entries. I was really excited to use Patriot instead of the spendy Quickbooks, but the double-entry accounting method was a giant roadblock for me that I couldn't get around.

Response from Patriot Software
Thanks for your kind words Jesse. Debits and credits can be confusing. Did you know that we have an "easy" toggle so instead of using debits and credits, you can decrease and increase the amounts for each account. For instance, decrease your checking and increase your expense account. Hope you give it a try! And, we are always available for help, so if you'd like to see a demo of it, please contact us!
Replied April 2022
Richard
Company size: 2-10 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
Great Payroll Software
Works great
Pros
Its really easy to use, They take care of employee taxes.
Cons
I didn't find anything I didn't like. Love there software.
Reasons for switching to Patriot Accounting
Was paying to much using QuickBooks.
karen
Company size: 2-10 employees
Industry: Retail
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
You should try this software
They are awesome. I have no problems and if I get a question from the state or IRS, they are easily handled through the software or a person at Patriot.
Pros
The ease of use. These folks make your tax payment automatically and you don't have to worry about that payment or the tax filings. They all get made. You just have to make sure you have money in your account.
Cons
Entering all my back information, however they did help a lot and made it much easier.
Reasons for choosing Patriot Accounting
Because you are a company that cares about AMERICA.
Dorothy
Company size: 2-10 employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
Patriot software online
For 11years I have used Patriot Accounting and It's been good.
Pros
Easy to call and get help, and always return my call if I need them too. I love the way the program is set up its very easy for one who has little to none training. This is a great system or my store. Paying my employees and sending their funds to the bank, paying the Taxes for me on the employees and giving me peace of mind.
Cons
There is nothing I don't like about the software.
Reasons for choosing Patriot Accounting
The most cost e
Lori
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Great software. Easy to use and very helpful.
Pros
quick and easy to use. Very user friendly
Cons
No complaints from me at this time. It's great.
Jeff
Company size: 2-10 employees
Industry: Legal Services
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2020
Great Price. Not intuitive, but gets the job done
Patriot seems like a payroll company which later added accounting. The payroll module is so easy to use and they appear to have thought of everything. The accounting module is much more quirky and seems a bit haphazzard. But their people are friendly and accomodating, so hopefully, they will up their game on the accounting side. From a price standpoint, you can't beat them for an on-line program that can be shared among users (staff, bookkeeper, attorneys, etc).
Pros
We switched from QuickBooks and that process was fairly easy, along with great support from Patriot. That's the best part of the software - the people at Patriot. They are prompt, attentive, and seem genuinely interested in improving their product. A close second is the Payroll product. It is ridiculously easy to use and far less expensive the most other on-line payroll services.
Cons
It is not intuitive. For example, if you just want to look at your general checkbook ledger, you cannot just click on an icon. You have to go to reports and then find the one that says "account balances." There are a number of things that make sense after you do them (voiding or deleting a check is a multistep process), but it's frustrating trying to find them. One of the biggest head scratchers is that printing a three-part check only prints on two parts of the check. That seems like a pretty basic item to fix, but it's still only two-parts.
Reasons for choosing Patriot Accounting
Patriot's payroll is easier to use and far less expensive than Intuit's. And we did not need all the bells and whistles that Intuit offers, so Patriot seemed like the right solution.
Reasons for switching to Patriot Accounting
We decided to be entirely in the cloud, so Desktop Enterprise was not going to cut it. We looked at Intuit's online programs, but had sticker shock, especially with the payroll module. We only have two people getting paid via payroll, so it seemed excessive to pay Intuit's prices. We also did not need the myriad features Quick Books offer, as we have fairly simple accounting and payroll needs. We went looking for other on-line solutions and really liked Patriot's design, cost, ease for switching over, and people. We are hoping the accounting program becomes easier and more user-friendly.
Darrell
Company size: 2-10 employees
Industry: Entertainment
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2020
Perfect solution for small to midsized businesss
It may sound like I work for the company but honestly if anyone were yo ask me what is the best overall experience I have with software or a subscription service of this type I think patriot would be it based on the ease of use and amazing product support.
Pros
The system is super easy to use and understand and works as it should. Not buggy like some other big name accounting programs. Also if I need support I can honestly say the support team is is ready, willing and qualified to help and they will take the time needed to be sure my issue is handled. To the point that I am amazed at the time and care they take.
Cons
Every so often there is something I have trouble finding ( but support helps me!) part of that may be because I am not an accountant. But even those issues are rare and they are always adding nice features to make my job easier.
Reasons for choosing Patriot Accounting
We started with the payroll product. When accounting became available we were hungry for a change so it was natural to try it.
Reasons for switching to Patriot Accounting
Hated quicken. Full of bugs, hard to use, required me to pay my bank more to connect to them. No product support worth using and constantly trying to Up-sell.
Lucy
Company size: 2-10 employees
Industry: Individual & Family Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2020
Incredible Customer-Service and Strongly Valued Customer Input
Above providing a great software that suits the needs of a small business like ours (without being overly complex), they have outstanding customer service and value fulfillment of customer needs.
Pros
We wanted something that we could tailor to our own needs and that we could more seamlessly transition, from how we previously operated our accounting. We wanted something that was not overly complex to adapt to but that was also able to execute our accounting needs. It's challenging to find programs to best suit the flow of your daily tasks and that can also be flexible with function. Patriot fit all those needs.
Cons
Over the years of using this program, we have asked for many changes (with varying degrees of importance) and I cannot think of one that has not been fulfilled by the Patriot team. I'm not sure how they do it, but they seem dedicated to providing customer needs and to help ease workflow however they are able. They are regularly working to improve their software and needs of customers.
Reasons for choosing Patriot Accounting
Patriot offers different features within their company, allowing you to utilize and only pay for what you need, versus one program in its entirety (ie Accounting, Payroll, etc). They had a large amount of features/options offered, while still being user-friendly (even from the start).
Craig
Company size: 1 employee
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
Basic Accounting Software, but it gets the job done
Very good. The customer service is superb. They answer the phone and are very helpful. If they don't know an answer, they find it out and get back to you. Email support is good too. The software is pretty basic compared to Quickbooks but if you don't need all those fancy features as I don't, it gets the job done. And the price is much better than Quickbooks. They have a bank reconciliation module, but I don't use it. Highly recommend for small businesses.
Pros
Started out on the package almost 5 years ago. It was pretty basic then, Patriot has added a steady stream of features to it each year. We don't use a lot of them however. I like the dashboard. If you are using the Payroll module, it's totally seamless integration. No frills accounting but that's ok because that's all I need.
Cons
Can't put a check number on a Quick Pay when you are running it. I use manual checks and there's not way to do that, except by putting the check number in the notes. If you are using printed check stock, that would not be an issue. Reporting is a little thin, but it gets the job done. The Financial statement is a little weird how it calculates owner's equity but my accountant reviewed the numbers and said it is correct. If you have accrued liabilities, They use "modified cash basis" which it also odd vs. Cash Basis. No Statement available to send out to customers.
Reasons for choosing Patriot Accounting
Mainly cost, and the Payroll integration. They do full service payroll at a very competitive monthly rate.
Edward
Company size: 2-10 employees
Industry: Law Practice
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
Easy to use and responsive customer service
I do not use Patriot Accounting
Pros
This software is easy to set up and even easier to use. I work for a small firm with only a couple of employees. Our payroll needs are fairly simple and Patriot is intuitive and has robust information available when needed.
Cons
There is nothing I dislike about Patriot. I guess it would be nice if there was a mobile app that allowed me to run payroll remotely from my desktop.
Reasons for choosing Patriot Accounting
I have always found Quickbooks to be overly complicated and not intuitive at all. We still use it to track our income and expenses to give to our accountants. While it seems like there are infinite ways to generate financial reports, that process always seems way more time consuming than it needs to be and often doesn't give me the info I'm looking for the first time, so I need to try several different reports before I get what I want.
Reasons for switching to Patriot Accounting
Paychex was far more expensive and required a lot more effort to do the things I need to do, so when I became the person in charge of dealing with payroll at our firm, I wanted to find an inexpensive option that was straight forward.
Julie
Company size: 2-10 employees
Industry: Accounting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
User Friendly Comprehensive Payroll Solution
Mostly all positive. I have always been able to contact support and get answers to my questions (even if I didn't like the answer because a feature was unavailable). There is somewhat a lack of communication to partners.
Pros
Patriot Software is easy to set up and easy to use. Everything is spelled out on the screen. There are very minimal clicks to accomplish basic payroll tasks. Patriot is also VERY up-to-date on tax law changes and communicating to users. Support is knowledgeable and hold times are very reasonable.
Cons
Ability to schedule different employees into different pay schedules. Lack of job costing. Lack of ability to pay an employee who works in multiple cities in same week.
Switched From
Reasons for switching to Patriot Accounting
Support Cost Ease of use
Larry
Company size: 2-10 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
Great to Use
We were in the process of talking about going back to Quick Books and decided to stay with Patriot because of costs and ease of getting live help
Pros
Ease of getting into program Ease of. getting help Great to work with when calling in
Cons
When trying to get to certain options on the side to use, hard to maneuver to where you want to go
Alternatives Considered
Reasons for choosing Patriot Accounting
Cost
Switched From
Reasons for switching to Patriot Accounting
Cost
Brittany
Company size: 2-10 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2020
GREAT SOFTWARE
I AM HAPPY WITH THIS SOFTWARE AND MY EXPERIENCE HAS BEEN WONDERFUL
Pros
PATRIOT SOFTWARE MAKES IT EASY TO PAY EMPLOYEES, KEEP UP WITH INVOICES, AND PAY OUR VENDORS IN A TIMELY MANNER.
Cons
SOMETIMES IF A CHECK IS ISSUED IN ERROR, IT WILL NOT ALLOW YOU TO DELETE THAT PAYMENT, ONLY VOID IT.
Reasons for choosing Patriot Accounting
WE DECIDED TO GO WITH PATRIOT BECAUSE IT WAS MORE USER FRIENDLY AND HAD EVERYTHING WE NEEDED.

Response from Patriot Software
Thanks Brittany! We love when our customers realize the benefit of having both accounting and payroll software under one login! We appreciate you sharing your experience!
Replied December 2020
Anonymous
Company size: 51-200 employees
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2020
User friendly accounting software with good customer service based support
In short, I would say that it is the best fit for those who are looking for a system with affordable prices and userfriendly. I recommend this accounting system as a well-satisfied user.
Pros
This software as I mentioned in the title it is extremely user-friendly for even non-finance people and also those who are new to accounting and SME business. I have been using it and most of the time I could manage by myself without getting information from my data entry assistant due to their well-organized features. Moreover, if I do need to get any assistance from their customer support team, always address immediately to my queries without any delay. It was great since we were busy clients and fulfill our requirements with full satisfaction. At last, but not least their prices are more affordable as much as lower and value for paid money.
Cons
I just experienced a few problems at the beginning with setting up the system, But there are plenty of video tutorials available for troubleshooting that are very useful and the customer service is very effective and readily available to address our queries then and there to resolve
Tracy
Company size: 2-10 employees
Industry: Environmental Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2020
Good
Ive never had any problems and staff is always helpful
Pros
Its very user friendly and helps with paying employee tax. We dony have employees at the moment but they still submit the paperwork and I dont have to think about it.
Cons
I really with they would calculate quartlerly taxes and submit them. Quickbooks even though I am not a fan of them they had that option and it was so easy. I would pay more just for this feature.
Reasons for choosing Patriot Accounting
Fee was good and easy to use. We are a very small business and dont need alot of fancy accounting products
Reasons for switching to Patriot Accounting
They froze my account stating it got hacked....i never believed it.
Jonathan
Company size: 2-10 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2020
Patriot Accounting
Overall, Patriot has been straight forward and easy to use. Their customer service has been quick and easy to get ahold of.
Pros
The best part about this software was the ease of setup. It's very easy to enter customers, receive payments, and keep track of expenses.
Cons
As someone who is new to accounting software, I did have to call customer service for some setup questions with adding in categories to track expenses.
Reasons for choosing Patriot Accounting
We were recommended this program by a friend
Duane
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2020
Fair value for benefits and peace of mind
Patriot has helped with organizing and tracking how much an account has received or spent for a year total. If there is any issues customer support has been friendly and supportive in helping resolve the issue quickly.
Pros
Pay roll tax filing eases worries and makes business functionality easier The availability of having a support staff to call with questions is amazing.
Cons
Adjusting the bank totals to match the starting values. When printing checks you are unable to add things in the memo line.
Reasons for choosing Patriot Accounting
Cost, Funding sources, Ease of use advertising
Reasons for switching to Patriot Accounting
Cost effectiveness and tax filing benefits.
Kelvin
Company size: 11-50 employees
Industry: Management Consulting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
K. Baker Review for Accounting Software
Great tool for Small Businesses
Pros
Easy to Setup and Management. Critical Part of us receiving a PPP Loan.
Cons
Expand the program to allow project based billing and invoicing.
Reasons for choosing Patriot Accounting
Costs
Reasons for switching to Patriot Accounting
More suitable for our business. More tools to support our business.
Victor
Verified reviewer
Company size: 2-10 employees
Industry: Accounting
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2021
Great!
my overall experience with Patriot Accounting it has been amazing! I literaly started my own business with them!
Pros
this is a great product for someone that is either new to the accounting business, there is a "how to" video in every part of the software.
Cons
there is not much to say about this topic, however some older generation would appreciate a desktop version
