PayIt Software

Our advisors have recommended this product 1 time in the last 30 days

About PayIt

PayIt is a software as a service (SaaS) provider of digital government services and payments. Through cloud-based technology, PayIt’s platform simplifies doing business with government agencies of any size by consolidating hundreds of services and payments into one connected experience for citizens. Within a 90-day launch period, PayIt delivers a platform to government back-offices allowing citizens to handle all of their essential government tasks (ie. taxes, driving documents, permits, licenses, fines, etc.).

PayIt is able to serve any government office on the city, county or state level, regardless of population size. The PayIt platform is integrated into any existing government system of record, whether it is home-grown or provided by a thi...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

1 Reviews of PayIt

Overall rating

/ 5 stars

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April 2021

Maria from Beaufort County Treasurer's Office

Company Size: 501-1,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Innovation in the Government Sector is Possible!

They have an amazing team that listens to feedback, is responsive, and always ensures you feel empowered to serve your constituents/taxpayers.

Pros

We loved the clean, simple design and how much easier it is for our customers to be billed and pay online. From an internal perspective, it provided the ability to send bills via email and an app, saving money on printing and postage, and increased cash flows.

Cons

Nothing, it’s a really great software. From a set up perspective, I think as end users (and not technical people) we can oversimplify or underestimate how much work an IT type project will be. It’ll be work to set up your site but the PayIt team will be there every step of the way and when it’s finished, you won’t regret your decision.

Reasons for Choosing PayIt

We put the work out to bid through a Request for Proposal process and considered proposals from other vendors but PayIt was awarded the contract. What they offer is just the right blend of out-of-the-box and customized software, and is truly so easy for a customer to use.

Reasons for Switching to PayIt

Our previous site was antiquated and outdated. It wasn’t mobile adaptable and didn’t offer any billing functionality.