# PayIt Software Reviews, Demo & Pricing - 2026 > Review of PayIt Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/accounting/payit-profile --- [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / PayIt Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/accounting/payit-profile/reviews/) # PayIt 2026: Benefits, Features & Pricing Wondering if PayIt is right for your organization? Our Billing and Invoicing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview PayIt 4.9 [(9)](https://www.softwareadvice.com/accounting/payit-profile/reviews/) Pricing Pricing available upon request ### About PayIt PayIt is a software as a service (SaaS) provider of digital government services and payments. Through cloud-based technology, PayIt’s platform simplifies doing business with government agencies of any size by consolidating hundreds of services and payments into one connected experience for citizens. Within a 90-day launch period, PayIt delivers a platform to government back-offices allowing citizens to handle all of their essential government tasks (ie. taxes, driving documents, permits, licenses, fines, etc.). PayIt is able to serve any government office on the city, county or state level, regardless of population size. The PayIt platform is integrated into any existing government system of record, whether it is home-grown or provided by a third-party vendor (Accela, IBM, FAST, etc.). With a web experience, mobile-web experience and native Apple and Android app, PayIt gives government agencies an omni-channel approach to delivering services to their citizens. Providing this always-on solution that allows citizens to choose their preferred interaction method ends up driving down operational costs and increasing revenue for government agencies. Wondering if PayIt is right for your organization? Our Billing and Invoicing Software selection experts can help you in 15 minutes or less. ## PayIt User Interface ## Popular PayIt Alternatives Main Product PayIt 4.9 [(9)](https://www.softwareadvice.com/accounting/payit-profile/reviews/) Ratings Breakdown - 5.0Ease of use - 4.89Value for money - 4.89Customer support - 4.78Functionality Pricing Available upon request Get Price Alternative Product [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) 4.5 [(219)](https://www.softwareadvice.com/online-payment/authorize-net-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.39Value for money - 4.34Customer support - 4.37Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Tridens Monetization](https://www.softwareadvice.com/accounting/tridens-monetization-profile/) 5.0 [(21)](https://www.softwareadvice.com/accounting/tridens-monetization-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.95Value for money - 4.95Customer support - 5.0Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2043)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20648)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8460)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.27Functionality Pricing Starting at $38.00 per month Get Price ## PayIt Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PayIt Features - Popular features found in Billing and Invoicing Billing Portal Contact Database Customizable Invoices Invoice Processing Mobile Payments Multi-Currency Payment Processing Quotes/Estimates Reporting & Statistics Tax Calculation Time & Expense Tracking - More features of PayIt ACH Payment Processing Activity Dashboard Alerts/Notifications Billing & Invoicing Compliance Management Data Security Debit/Credit Card Processing Electronic Payments Electronic Signature In-Person Payments Multiple Payment Options Online Payments Payment Fraud Prevention Payment Gateway Integration PCI Compliance Permit Issuance Point of Sale (POS) Purchasing & Receiving Receipt Management Recurring/Subscription Billing Reporting/Analytics Self Service Portal Taxation & Assessment Transaction History Utility Billing Work Order Management ## PayIt User Reviews Overall Rating 4.9 Ratings Breakdown 5 89% 4 11% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 4.9 Customer support 4.9 Functionality 4.8 VR Verified Reviewer Education Management 2-10 employees Used other for free trial Review source Reviewed July 2021 My review PayIt 4 Great and Smooth Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: PayIt usually comes up with a soft and smooth user experience of payment processing and transactions. Cons: Customer service is poor when a person faces some issue. Read More SM Stephanie M. Verified reviewer Government Relations 201-500 employees Used daily for more than 2 years Reviewed July 2021 OUTSTANDING SERVICE AND PRODUCT OPTIONS! 5 Upon partnering with PayIt in 2017, our online payment transaction volume has increased by over 5,400%! The website, as well as the APP, are very user friendly with various payment options. PayIt will handle any payment issues directly with the taxpayer, which saves us time and improves productivity. The online payment activity has decreased the number of mail in payments which require manual processing, which has saved us additional overtime costs. The taxpayers love the convenience of knowing their payment was received and posted, without having to worry about being lost in the mail. The staff are phenomenal to work with, allowing us to expand our services to our taxpayers while collaborating on future projects. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The STAFF! They are the driving force behind the success of PayIt. The payment options, PayIt has collaborated with us frequently to integrate - and implement - new products/services. The level of customer service - not only as our vendor - but to our taxpayers is professional, reliable and prompt. They converse directly with our taxpayer regarding a payment or to assist with making a payment and always with a follow up to ensure satisfaction. PayIt staff ensures that any issue or hurdle we may encounter is handled promptly. You can always reach one of their team members and they are very quick to respond to emails. Cons: Some taxpayers are not computer "savvy", although they will make a payment online. PayIt offers outstanding service to our taxpayers directly. PayIt has an 800 number for PayIt Support that allows the taxpayer to leave a detailed message on what support they need. They also have a dedicated email address to reach support team. \*\*The support team has proven to be very prompt on responding to both emails and voicemails and oftentimes call the taxpayer if that is their preference. We've received some feedback that a few taxpayers wish there was a dedicated phone line where they can talk to someone instead of leave a message. Reasons for switching to PayIt Needed to streamline the online payment options to be more user friendly and offer wider variety in ability to pay more than one parcel and/or tax year within one transaction. Read More JG John G. Verified reviewer Government Administration 1001-5000 employees Used daily for more than 2 years Reviewed July 2021 Early Adopter/Long Time User 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It is hard to point out one thing; however, the user experience is the one that sticks out. It is easier for both external and internal users. Cons: One area that I dislike is the dashboard and reporting tools. It is a priority for PayIt to work on this and resources have been committed to doing so. Reasons for choosing PayIt It was the shared vision of what the user experience should be and how could we take a leap forward. We were able to migrate our four largest payment channels to the PayIt solution in just over four months. PayIt really did the heavy lifting and helped make it easier for us. Reasons for switching to PayIt The City of Grand Rapids shifted their focus to being a "digital first" organization. With that vision, we looked at ways to improve. This was that opportunity as well as redesigning our City website. Read More JH Jason H. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed July 2021 PayIt has been a game changer 5 The biggest win with PayIt is they provide a way for our customers/tax payers to make their property tax payments through a mobile app or web browser. And it's a smooth, easy experience. This provides an enormous benefit to an ever increasing percentage of our customer base. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The products are extremely easy for our customers to use. PayIt provides plenty of marketing and customer support as well. The website and mobile app are fantastic and reliable products. The POS offering is still being enhanced but provides us with the ability to accept in-person credit card payments. Integration has been as smooth as you could imagine. Cons: Honestly, nothing negative to report. Probably the area that could be improved would be analytics around the payment transactions and customer base, but they are making strides towards those efforts now. Read More RM Rachel M. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed May 2021 Collect more with PayIt 5 Our overall experience with PayIt has been fantastic. The team at PayIt is super responsive and friendly. They have an excellent Client Service team, their Marketing Team helps us create content to promote our solution, and they are great communicators. We are able to work with them to develop, change, or customize all of our solutions and it has a great experience so far. We look forward to continuing to work with them. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: PayIt allows our office to continually evolve and grow the services we offer. We didn't just purchase and out of the box program that only offers a single solution. We can work directly with the team at PayIt to make sure that we are providing the best possible user experience for our residents. The platform has a fresh feel to it and is very intuitive to use; no matter the users skill level they can make a payment without issue and that is big for us. On the back end, it is also very easy for us to work with PayIt to make customizations and changes as we go. Cons: This is a hard question to answer because I can't really come up with something I don't like about PayIt. If we are having user issues or we see something we don't like, they fix it right away. Reasons for choosing PayIt Commerce Bank presented a payment software to us but while it was comprehensive it was not as customizable or as visually pleasing as PayIt. We were looking for a product that would be easy to use and not overwhelm our users with extra graphics or information that wasn't needed. Reasons for switching to PayIt Official Payments did not offer many of the options PayIt did like a cart feature, digital wallet, account, online receipts, etc. We also felt that their communication and customer service skills were lacking. It was difficult for us to make any changes to our site and each change took a long time to accomplish. PayIt offered a more comprehensive solution and as I mentioned they have stellar communication and customer service. Read More AS Amir S. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Reviewed July 2021 Great partner and more than payment processing company 5 we signed on in 2016 and at that point Payit was just starting out to go after large clients. Over last 5 years we have had great working relationship with their team and the management. We came a long way since our first app deployment and won numerous awards along the way. I'm extremely happy with our partnership. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I like most about their software is that you can attach various different accounts (water and refuse, property tax, real-estate, parking tickets, etc) and add your payment options and once bill is published system will notify you and you can pay in few clicks. Very user friendly.. apple-esque simplified UI design. Cons: Product is continuously improved and worked on so to be honest I don't have a list of dislikes... Read More MW Maria W. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Reviewed April 2021 Innovation in the Government Sector is Possible! 5 They have an amazing team that listens to feedback, is responsive, and always ensures you feel empowered to serve your constituents/taxpayers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We loved the clean, simple design and how much easier it is for our customers to be billed and pay online. From an internal perspective, it provided the ability to send bills via email and an app, saving money on printing and postage, and increased cash flows. Cons: Nothing, it’s a really great software. From a set up perspective, I think as end users (and not technical people) we can oversimplify or underestimate how much work an IT type project will be. It’ll be work to set up your site but the PayIt team will be there every step of the way and when it’s finished, you won’t regret your decision. Reasons for choosing PayIt We put the work out to bid through a Request for Proposal process and considered proposals from other vendors but PayIt was awarded the contract. What they offer is just the right blend of out-of-the-box and customized software, and is truly so easy for a customer to use. Reasons for switching to PayIt Our previous site was antiquated and outdated. It wasn’t mobile adaptable and didn’t offer any billing functionality. Read More DB Debbie B. Verified reviewer Government Administration 1001-5000 employees Used daily for less than 2 years Reviewed May 2021 Cabarrus County North Carolina myCabCo powered by payit 5 The payit team partnered with us to implement, deploy and now support myCabCo. myCabco is a new digital platform that allows constituents to securely transact with Cabarrus County anytime, anywhere, and on their preferred device. After seeing a demo in October of 2019, we vetted payit and signed a contract in February of 2020 with a project kickoff February 26th right before the pandemic lockdown. We continued the project with weekly remote project meetings and successfully launched myCabCo on July 31 2020 with the mailing of new tax bills. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: • Reduce processing fees for Cabarrus County constituents • Simple, easy to use digital interface for a 5 star customer experience • Secure online payments with API update of the system of record • Satisfying reporting and reconciliation process for finance department • Accept property tax payments via web/mobile app and at the Point-of-Sale •Ability to set up scheduled payments •Ability to make partial payments •Citizen digital wallet •Shopping cart feature Cons: •Point-of-Sale paper receipt has limited customization Reasons for choosing PayIt • Secure online payments with API update of the system of record Reasons for switching to PayIt • Reduce processing fees for Cabarrus County constituents • Simple, easy to use digital interface for a 5 star customer experience • Secure online payments with API update of the system of record • Shopping cart feature Read More RO Raquel O. Verified reviewer Hospitality 51-200 employees Used monthly for more than 2 years Review source Reviewed October 2023 payit review 5 it is very good experience and as I said , it really helps me save my time in paying bills and transferring money Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Aside from easy online payment transaction , it also helps me or maybe other user to save the time instead of paying going to exchange or banks , I can pay my bills or transfer money to my family in my home country also by using pay it only . And payit sending money to home country charges are very cheap Cons: I experience issue before , where I cannot link my bank account to my payit , however with the help of payit team they help me to fix the issue immediately Read More Showing 1 - 9 of 9 Reviews [See All Reviews](https://www.softwareadvice.com/accounting/payit-profile/reviews/) ## Other Top Recommended Billing and Invoicing Software [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **546** times [Sage 50 Accounting](https://www.softwareadvice.com/accounting/sage-50cloud-profile/) **3.9** (465) Recently recommended **259** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2043) Recently recommended **203** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4793) Recently recommended **172** times Stuck Between Options? 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