Payment Rails Software

4.69 / 5 (16)

About Payment Rails


Payment Rails is a cloud-based accounting solution designed for influencer marketing agencies, affiliate networks, freelancer marketplaces and sharing economy platforms. Features include approval process control, fraud detection, cash management, vendor management, recipient management and more.

Payment Rails provides users with a recipient widget that can be integrated with users’ websites or mobile applications. The widget can be customized with brand colors and responses, and also includes bank validation rules for multiple countries. The solution allows users to send their recipients white-label email confirmations after they make a payment.

Additionally, Payment Rails features retuned payment handling, bank account validation, live payment tracking and real-time foreign exchange rates. The solution also helps users to customize and automate their payment approval flows.

Services are offered on a monthly subscription basis that includes support via phone, email and product guides.



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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of Payment Rails

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(12)

4 stars

(3)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-16 of 16 reviews

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November 2018

Harp from Faber Technologies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great Modern Payment Solution

Pros

Payment Rails was very easy to integrate into our current tech system and simple to deploy as a widget in our mobile apps. It is a huge improvement over the old, outdated payment solutions that are available in Canada. The dashboard is very modern with great UI/UX. The customer support team has been very helpful when needed.

Cons

There have been a few hiccups with a few payment transfers to some users but this has only happened in very rare circumstances. The support team has always been quick in helping resolve any issues.

Response from Payment Rails of Payment Rails

Replied November 2018

Thanks for the review, Harp!

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Solid platform, thoughtful UI, great support.

Pros

Ease to enter information for a payee, easy to track all your payments, export functions, allowing multiple users (auditor, collaborators), two-person process for payouts, easy process to pull money into the platform, email receipts for payees, payment status are golden, easy user role and permissions.

Cons

I haven't encountered any down side really. Maybe the debit transfer (pushing money rather than pulling) could be better but this is not their problem really, mostly a great way around to help their clients.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Solid and reliable payment processing

Pros

Payment Rails is one of the most reliable solutions I have used to handle transactions from customers. Whether it be to process a payment from customers or send payouts to our sellers, the system is solid, automation works like a charm, and the implementation was pretty easy.

Cons

The backend interface could use some improvements ; it can sometimes be difficult to find the information you look for.

November 2018

John Christopher from Faber

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great Product!

payment rails has been great no complaints!

Pros

Easy to set up and use. Payment cycles are fast for Canada.

Cons

Everything about the platform has been great so far

Response from Payment Rails of Payment Rails

Replied November 2018

Thanks John for the great review. Always a pleasure working with Faber!

November 2018

Jordan from Faber Technologies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Active Client - Construction Marketplace

I am happy with how Payment Rails has assisted in the growth of our company. The reliability of funds being deposited into our customers accounts on a weekly basis has only being getting better. After a few rough weeks with payment batches being delayed, the Payment Rails customer success managers have really stepped up and made sure those issues didn't repeat themselves.

Pros

Ease of use for our customers to log their direct deposit information through the PR plugin, CSV upload for payout to customers (no more manual logging of individual's payout), and (now most recently) customer access to view pay history.

Cons

Inability to know if funds have been deposited or not into a client's account. Which is a universal issue on all payment platforms.

November 2018

Mark from Undisclosed

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Very easy to integrate API

We have had a really good experience with the payment rails team and platform so far. Highly recommend it to other businesses.

Pros

- Easy to integrate, especially their widget, took about 60 minutes.
- User interface is easy to use.
- Saves a heap of time compared to other options.

Cons

- Would like to have some other integrations available, but I understand they are about to add them very soon.

Response from Payment Rails of Payment Rails

Replied November 2018

Thanks for the kind words, Mark. We will begin to roll out more native integrations in Q1 2019. We have soft-launched a Zapier (www.zapier.com) integration, which allows you to connect Payment Rails to over 1000 different software applications without any code. Reach out to us to give it a try!

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Payment Rails is a fantastic platform

Overall, I've had a great experience with Payment Rails from the onboarding team, the product and their customer support.

Pros

Ease of use
Pricing!
API
Country Coverage

Cons

I am eagerly awaiting their Quickbooks integration which is coming soon.

Response from Payment Rails of Payment Rails

Replied November 2018

Thanks for the great review! Our native Quickbooks integration will be ready in Q1 2019. At the moment, you can leverage our Zapier integration to connect your Payment Rails account with your Quickbooks account! Reach out to us if you have any questions, or would like to set that up!

November 2018

Rob from ALTA Language Services, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Smooth and efficient payment service

Great experience overall. We pay translators, interpreters, and other linguists worldwide using the platform.

Pros

The user interface is clean and well designed. The platform works very well for us; we pay translators worldwide using it. The occasions where we've had a minor issue, their support team and developers have been very helpful and quick to resolve it. They love hearing feature requests and feedback. The setup was a snap, and the technical support and guidance during the process were superb. I'm a fan!

Cons

No complaints. The few issues we've experienced were resolved quickly.

Response from Payment Rails of Payment Rails

Replied December 2018

Thanks for the fantastic review, Rob! I'm glad our support team and development team is meeting you needs! We really do appreciate your feedback!

November 2018

Nathan from Trans 99 Logistiq

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

You won't be disappointed!

Pros

The UI is very easy to navigate! The reason we moved to Payment Rails was initially for the wire rate we were getting versus what we were paying through the bank for US to US transactions.

Cons

Some sections have some small bugs but these are fixed within 24-48 hours of reporting them to the PR team.

Response from Payment Rails of Payment Rails

Replied November 2018

Thanks for the great review, Nathan! We work hard to be responsive to any issues that arise, and it's great that you've noticed our dedication and fast responses.

November 2018

Sebastian from Faber Technologies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Payment Rails Review

Good busniess, great support only thing is I want more knowlege into why a payment is late

Pros

Easily in the background of our system. Easy widget. Mass payout funtions are helpful for scale

Cons

Unsure about payment status beyond sending it out. Too many angry workers not sure where their money is and not being able to know why it isnt in their account if there was an issue.

November 2018

Erica from SonicWall

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support