PayPal Invoicing

RATING:

4.7

(570)

About PayPal Invoicing

PayPal Invoicing is a free solution that makes it easy to send invoices and get paid faster. Create and send professional-looking invoices, track payments and view transaction histories, and stay on top of your business with PayPal Invoicing. With PayPal Invoicing, you can create, send and manage customized invoices from the cloud. Users can on top of unpaid invoices by setting up email reminders to be sent to customers. PayPay Invoicing can easily track your invoice activity in a single location with detailed reporting tools.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PayPal Invoicing Pricing

PayPal Invoicing is free, with fees payable per transaction on each paid bill. Contact PayPal for full pricing information.

Free trial: 

Not Available

Free version: 

Available

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PayPal Invoicing Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayPal Invoicing

1 - 5 of 569 Reviews

User Profile

Amber

Verified reviewer

Design, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Perfect for simple invoices

Great overall experience. Customers are familiar with and trust Paypal, so it works well for me.

PROS

There are other invoice software options out there, but I needed something simple with little to no learning curve. Paypal invoicing is perfect for invoicing and keeping up with my freelance billing.

CONS

If I offered a lot of complicated services with different options, I might say that it could use more customizable settings. But I don't, so it's fine for me!

Reason for choosing PayPal Invoicing

It's easier and more accessible. I only needed something simple.

Anonymous

2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Instrumental in Early Stage B2B Company

We used paypal invoicing options to grow revenues 60% y/y starting in 2011. We also used the invoicing buy new and subscription buttons to test licensing and payment options for a variety of in-house products and services. It was incredibly useful to be able to make changes quickly, put them in production to measure the results. A big part of this is that anyone could market a new product and begin testing, without having to schedule developer resources to process payments.

PROS

Allows us to quickly monetize new offerings and new product variations Many different charging and payment options available Attractive fee structure Easy to setup and manage Appropriate for b2b transactions where aesthetics are less significant.

CONS

Somewhat Limited Customization - to create a buying experience that doesn't feel you're "inside" of paypal is not trivial (and now is easier to do with other offerings). While the Paypal api has improved recently, it's still not as flexible as stripe, aws fps or aws devpay.

Reason for choosing PayPal Invoicing

Others weren't as mature as paypal initially, paypal is still easiest and quickest to use. We're always comparing alternatives pretty closely. Paypal still has best terms. Other APIs are more flexible, and all allows for simpler customization. Paypal has more recently made some improvements to their developer API. Also they've dramatically sped up the website, which sort of makes the easy-to-manage stuff even easier. They've increased the number of ways to get money in and out, including adopting many customer suggestions such as immediate transfers. If you're selling direct to consumers in 2019 you may want to consider another payment service that is a bit more behind the scenes, but be prepared to invest more time in testing and maintaining it.

Ashley

Writing and Editing, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2021

Simple Invoicing With a Lot of Busy Work

I used PayPal invoicing when I got started with my online business, but I quickly realized I needed to scale up to something different. After a year of dreading my invoicing solution, I moved on and set up something that works better for me.

PROS

PayPal's invoicing feature is free, so that puts it ahead of most of the competition on the market. But it also offers a pretty simple system that doesn't mesh well with complex operations with lots of products on offer. Retyping invoice items quickly becomes tiresome.

CONS

There are no customization options, no backend to add frequently added items to your invoices. For example, selling candles online in 4oz, 8oz, 12 oz, get ready to add each item by hand instead of being able to select those values and customize as needed for that invoice.

Reason for choosing PayPal Invoicing

I left PayPal for Invoice Simple.

laura

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Easy to invoice and transfer to bank

PROS

Super easy and user friendly to invoice customers and customize the invoices. Then its easy to transfer right to your bank after. Overall easy process.

CONS

Paypal fees are alittle higher than normal credit card fees but not by much.

Nessma

Verified reviewer

Publishing, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed January 2021

Paypal Invoicing so easy to use

I'm overall satisfied with Paypal Invoicing, and I use it all the time. Despite its few disadvantages, it's still the most feasible invoicing software.

PROS

Paypal Invoicing is user friendly and doesn't require any special skills to learn how to use it. You can start your invoicing immediately whether you intend to use it for one or two invoices or for mass invoicing. Everything on the platform is self explanatory, and the end result is efficient and convenient for both the sender and the receiver. One of the best features is that you don't have to repeat anything. All your customers' info and emails and your products info and prices are easily saved for multiple invoicing no matter how many you have. Another important feature is that it handles different currencies, has separate shipping pricing, and taxes.

CONS

The only thing I don't like about Paypal in general is their technical support. One of the least helpful customer support ever online. If you need any help, you must call. Otherwise, you won't get your problems fixed no matter how small. Another thing is the extra fees when you and the person you're invoicing aren't in the same country. It's unjustified in my opinion.

Reasons for switching to PayPal Invoicing

Quickbooks didn't have a Paypal option, and that's the favorite paying method for most of my clients.