# PayPal Software Overview 2026 - Features & Pricing

> Review of PayPal Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/accounting/paypal-profile/

---

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PayPal

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Overview

[Reviews](https://www.softwareadvice.com/retail/paypal-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/paypal-profile/alternatives/)

# PayPal Review

From $0.09-$0.49 Free version 4 plans

Updated July 23, 2026

Written by [Sabrina Khoulalène](https://www.softwareadvice.com/resources/author/sabrina-khoulalene/)

Content Analyst

Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/)

Team Lead, Content

Wondering if PayPal is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

PayPal

4.6

[(26528)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Pros:

-   Strong security features
-   Global reach

Cons:

-   High transaction fees
-   Confusing interface

Pricing

Pricing available upon request

### What is PayPal:

Paypal is an online payment system that allows businesses to send and receive money. PayPal helps businesses make purchases, transfer money, and pay bills with tools like instant transfers, multi-currency support, and cross-border payments. PayPal acts as an intermediary between banks and customers.

### Why we like PayPal:

PayPal is featured on Software Advice’s FrontRunners list of [top payment processing software](https://www.softwareadvice.com/online-payment/), with users appreciating its real-time alerts on sales activity and transactions, online payments, and visual dashboards. PayPal ranks highly, with an overall rating of 4.7 out of 5 stars across 25,000+ reviews and 4.6 stars for ease of use and features.

### Who should use PayPal:

PayPal is frequently used by small businesses, who make up 59% of PayPal reviewers on Software Advice. Users can accept online payments, utilize business debit cards or business loans, and analyze detailed reports on sales activity, refunds, fees, and customer data.

Wondering if PayPal is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

## PayPal User Interface

## Popular PayPal Alternatives

Main Product

PayPal

4.6

[(26528)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Stripe](https://www.softwareadvice.com/product/49509-Stripe/)

4.6

[(3356)](https://www.softwareadvice.com/product/49509-Stripe/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.35Value for money
-   4.23Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

4.6

[(3032)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.35Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Stax](https://www.softwareadvice.com/retail/stax-profile/)

4.2

[(142)](https://www.softwareadvice.com/retail/stax-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.16Value for money
-   4.10Customer support
-   4.20Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Shopify](https://www.softwareadvice.com/retail/shopify-profile/)

4.5

[(6700)](https://www.softwareadvice.com/retail/shopify-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.29Value for money
-   4.35Customer support
-   4.43Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Afterpay](https://www.softwareadvice.com/ecommerce/afterpay-profile/)

4.6

[(308)](https://www.softwareadvice.com/ecommerce/afterpay-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.51Value for money
-   4.27Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

## PayPal Overview

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal. The solution is suitable for businesses of all sizes. It provides a one-touch login process, eliminating the need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal.

For business owners, users can accept international payments from banks or digital wallets through the portal. Users can bill clients, receive direct payments from suppliers or manuf...

acturers and accept payments from multiple markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.

## PayPal Pricing and Plans

Starting price: $0.09

Free Trial

Free Version

Point of Sale

$0.09

No plan information available

Card Processing

$0.29

Plan includes:

-   Visa
-   Mastercard
-   Apple Pay
-   Maestro
-   American Express
-   Discover

PayPal and Venmo

$0.49

Plan includes:

-   PayPal
-   Venmo

Pay Later

$0.49

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of PayPal's Pricing Plans

PayPal offers several pricing models to support a variety of payment methods, each with its own fee structure. Creating a business account is free—companies just need to provide a billing address and link a business bank account during setup. You can also choose which payment options to offer, and fees only apply when a transaction is processed.

To help you determine which model best fits your needs, we’ve outlined the core features, benefi...

ts, and potential drawbacks of PayPal’s main payment options: standard card processing (plus Expanded Checkout for digital wallets), PayPal and Venmo, PayPal Later, and PayPal POS. \*\*Card processing (+ Expanded Checkout)\*\* PayPal’s standard card processing charges 2.99% + $0.49 per transaction. Businesses using Expanded Checkout benefit from slightly lower rates—2.89% + $0.29 per transaction—while gaining the flexibility to offer additional payment methods like Apple Pay and Google Pay. Optional add-ons include Chargeback Protection (0.40%) and Advanced Fraud Protection ($0.07). \*\*Pros:\*\* - \*\*Multiple payment options available:\*\* Expanded Checkout lets businesses accept a mix of card payments and digital wallets like Apple Pay and Google Pay, all under the same fee structure. - \*\*No monthly fees:\*\* Businesses only pay when they complete a sale, without any recurring monthly charges. - \*\*Built-in protections:\*\* Optional tools like Chargeback Protection and Advanced Fraud Protection help reduce risk. \*\*Cons:\*\* - \*\*Add-on costs:\*\* Extra fees for protection services can increase the total cost per transaction and accumulate over time. - \*\*Flat transaction fees:\*\* Even for smaller purchases, the $0.29 or $0.49 fixed fee per transaction can add up. \*\*PayPal and Venmo payments\*\* At $0.49 plus 3.49% per transaction, this setup serves businesses looking to reach digitally savvy, mobile-first customers who prefer using familiar platforms like PayPal or Venmo over traditional card payments. \*\*Pros:\*\* - \*\*Expanded audience reach:\*\* Helps businesses tap into PayPal and Venmo’s built-in user bases, particularly younger or mobile-first shoppers. - \*\*PayPal Checkout access:\*\* Combines card, PayPal, and Venmo payments in one streamlined flow, with built-in fraud tools and a familiar branded interface that can increase trust and conversion at checkout—but excludes support for other digital wallets, such as Apple Pay. - \*\*Built-in protections:\*\* Includes Seller Protection, fraud prevention, and compliance tools through PayPal Checkout. \*\*Cons:\*\* - \*\*Higher transaction fees: Comes with a steeper rate—$0.49 plus 3.49% per transaction—compared to other PayPal options. - \*\*Brand visibility tradeoff: Payments show as “PayPal” on customer bank statements, not your business name, which may affect brand recognition. \*\*PayPal Pay Later\*\* PayPal Pay Later charges 4.99% + $0.49 per transaction and is geared toward businesses selling high-ticket items or looking to increase average order value. It gives customers flexible payment options—either in four interest-free installments or extended monthly plans—while businesses receive the full payment upfront. \*\*Pros\*\* - \*\*Built-in financing option:\*\* Customers can choose between four interest-free payments or longer monthly installments of up to 24 months. - \*\*Upfront business payouts:\*\* Businesses receive the full transaction amount at the -time of purchase, while PayPal handles collection from the customer. - \*\*No late fees:\*\* Customers benefit from zero late fees or sign-up charges, helping reduce cart abandonment for higher-value items. \*\*Cons:\*\* - \*\*Higher transaction fees:\*\* The 4.99% + $0.49 fee per transaction is steeper than - PayPal’s other processing options. - \*\*Aggressive interest charges for customers:\*\* Monthly plans may include interest rates up to 35.99% APR, which may deter some buyers. - \*\*Limited use case:\*\* Best suited for businesses with higher average order values—and may not be ideal for those selling lower-cost goods. \*\*PayPal POS\*\* PayPal’s point-of-sale system charges a flat $0.09 per transaction and is designed for in-person sales at physical locations. Businesses can use the free POS app on a smartphone or purchase hardware like card readers and receipt printers starting at $29. Ideal for storefronts, contractors, or mobile vendors, this setup supports tap-to-pay, real-time inventory tracking, and instant fund transfers to your PayPal business account. \*\*Pros:\*\* - \*\*Low transaction cost:\*\* The $0.09 flat fee per sale makes PayPal POS an affordable in-person processing options. - \*\*Flexible setup options:\*\* Businesses can start with just a smartphone or add hardware like card readers and receipt printers as needed. - \*\*Real-time payouts and insights:\*\* Instant fund deposits, built-in inventory tools, and sales reports help streamline daily operations. \*\*Cons:\*\* - \*\*Hardware costs:\*\* While the app is free, physical stores may need to invest in POS equipment, which can add up. - \*\*Limited to in-person sales:\*\* This setup is tailored for face-to-face transactions and doesn’t cover online checkout needs. - \*\*Basic feature set:\*\* May lack advanced POS features found in more robust retail systems. \*\*Conclusion\*\* PayPal offers a flexible suite of payment solutions to meet the needs of online retailers and in-person sellers. Whether you’re looking to accept traditional card payments, tap into mobile-first audiences through PayPal and Venmo, offer buy now, pay later financing, or process in-store transactions with a POS system, each payment method brings its own advantages and limitations. Standard card processing and Expanded Checkout offer competitive rates and broad compatibility with digital wallets. PayPal and Venmo options help expand your customer base but come with slightly higher fees. Pay Later supports high-ticket sales and can boost order value, though it’s best suited for certain business types. Meanwhile, PayPal POS is a cost-effective tool for physical retailers and mobile vendors, offering affordable in-person transactions and real-time reporting features. Choosing the right PayPal payment setup will depend on your sales channels, customer preferences, and overall business goals. Carefully evaluating each option’s structure and associated fees can help you identify the approach that delivers the most value.

## PayPal Features

Drawn from insights across 26528 verified reviews, we've outlined PayPal's best and worst rated features and how they stack up against the average rating.

PayPal's score

Category average

PayPal's Best Rated Features

Payment Tracking

5.0

4.85 category average

Real-time Alerts

4.89

4.15 category average

Internal Fraud Monitoring

4.84

4.61 category average

PayPal's Worst Rated Features

Search/Filter

3.55

3.83 category average

Ad hoc Reporting

3.56

3.26 category average

Expense Tracking

3.86

3.91 category average

-   Popular features found in Payment Processing
    
    ACH Payment Processing
    
    Billing & Invoicing
    
    Debit/Credit Card Processing
    
    In-Person Payments
    
    Mobile Payments
    
    Multi-Currency
    
    Multiple Payment Options
    
    Payment Fraud Prevention
    
    Payment Gateway Integration
    
    PCI Compliance
    
    Recurring/Subscription Billing
    
    Reporting/Analytics
    
-   More features of PayPal
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Ad hoc Reporting
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    Anomaly Detection
    
    API
    
    Authentication
    
    Barcode/Ticket Scanning
    
    Billing Portal
    
    Cash Management
    
    Check Fraud Detection
    
    Compliance Management
    
    Contact Database
    
    Credit Card Processing
    
    CRM
    
    Customizable Dashboard
    
    Customizable Invoices
    
    Data Import/Export
    
    Data Management
    
    Data Security
    
    Data Visualization
    
    Deferred Billing
    
    Digital Wallet Payments
    
    eCommerce Management
    
    EDI
    
    Electronic Payments
    
    Electronic Signature
    
    Expense Tracking
    
    Financial Analysis
    
    Financial Management
    
    Financial Reporting
    
    For Banking
    
    For eCommerce
    
    For Food Trucks
    
    For Retail
    
    For Small Businesses
    
    Fraud Detection
    
    Internal Fraud Monitoring
    
    Inventory Management
    
    Invoice Creation
    
    Invoice History
    
    Invoice Management
    
    Invoice Processing
    
    Marketing Reports
    
    Mobile Access
    
    Monitoring
    
    Multi-Location
    
    Multi-Period Recurring Billing
    
    Online Invoicing
    
    Online Payments
    
    Order Management
    
    Payment Links
    
    Payment Options
    
    Payment Processing
    
    Payment Tracking
    
    Performance Management
    
    Point of Sale (POS)
    
    Product Catalog
    
    Projections
    
    Promotions Management
    
    Real-time Alerts
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Receipt Management
    
    Recurring Invoicing
    
    Refund Management
    
    Reminders
    
    Returns Management
    
    Risk Analysis
    
    Risk Management
    
    Role-Based Permissions
    
    Sales Reports
    
    Sales Tax Management
    
    Scheduled/Automated Reports
    
    Search/Filter
    
    Self Service Portal
    
    Shipping Labels
    
    Shipping Management
    
    Social Media Integration
    
    Status Tracking
    
    Transaction History
    
    Transaction Monitoring
    

## PayPal Integrations

Based on 26528 verified reviews, we've identified products most frequently integrated withPayPal.

[Shopify](https://www.softwareadvice.com/retail/shopify-profile/)

Integration rated 4.6 from 193 reviews

Regine Rodriguez

CEO

Used for more than 2 years

Reviewed September 2022

"So easy to implement on the shopify payments area."

[WooCommerce](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)

Integration rated 4.7 from 138 reviews

Kathy Place

Owner

Used for more than 2 years

Reviewed November 2022

"Easiest way to collect money. Sets up easily with woocommerce"

[Wix](https://www.softwareadvice.com/crm/wix-profile/)

Integration rated 4.5 from 88 reviews

Mike Perrier

Owner

Used for more than 2 years

Reviewed November 2021

"We sell tickets to our event on Wix and PayPal makes it very easy!"

QuickBooks Online

Integration rated 4.7 from 56 reviews

WordPress

Integration rated 4.7 from 42 reviews

BigCommerce

Integration rated 4.7 from 32 reviews

Venmo

Integration rated 4.6 from 26 reviews

Cash App

Integration rated 4.9 from 23 reviews

Payoneer

Integration rated 4.2 from 21 reviews

See all 160 integrations

## PayPal Key Sentiments

We analyzed 26528 verified reviews for PayPal to find out what actual users really think.

Most Positive Sentiments

Payment processing

70% Positive

24% Neutral

7% Negative

Users appreciate PayPal for its secure platform, which ensures safe transactions and peace of mind when making payments. They value the option to pay balances off with no interest and the convenience of interest-free payment plans. Additionally, freelancers find PayPal an excellent method for receiving payments from clients, enhancing their financial management.

Customer service

57% Positive

16% Neutral

27% Negative

Users generally appreciate PayPal's customer support availability and find the service reliable and helpful. They value the responsive and empathetic support staff, which enhances their overall experience. However, some users still report frustrating service experiences, including slow response times and difficulties in resolving issues.

Purchase and sales management

54% Positive

32% Neutral

14% Negative

Users find PayPal convenient for sending and receiving money, which supports their business growth and international transfers. They appreciate the ability to print shipping labels directly from PayPal, saving time and effort. Additionally, PayPal's wide acceptance among various vendors and online stores helps users manage their purchases and sales efficiently.

Least Positive Sentiments

Transaction fees

20% Positive

39% Neutral

41% Negative

Users express dissatisfaction with PayPal's high transaction fees, especially for small and international transactions. While some appreciate the instant transfer options, many find the fee structure complex and costly. The high fees can significantly impact small businesses and frequent users, leading to concerns about overall operating expenses.

Money transfers

48% Positive

31% Neutral

20% Negative

Users find PayPal convenient for sending and receiving money, with robust security features and quick international transfers. They value the speed of transactions and the ability to manage multiple currencies. However, some users experience account freezes, limitations, and slow transfer times, which can be frustrating and inconvenient.

## PayPal User Reviews

Overall Rating

4.6

Ratings Breakdown

5

74%

4

20%

3

4%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.2

Functionality

4.6

Bill L.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed July 2026

Simple, Fast, and Secure Payments

5

Good overall. PayPal is reliable, secure, and easy to use for online payments and business transactions. The interface is straightforward, though fees can be high and resolving support issues can sometimes take longer than expected. Overall, I would recommend it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I like most about PayPal is that it is widely recognized, easy for customers to use, and provides a convenient way to send and receive payments. The platform is straightforward, offers reliable transaction processing, and makes it simple to manage payments without requiring a complicated setup.

Cons:

What I like least about PayPal is that the fees can be higher compared to some other payment processing options. Some account management features and transaction details can also be less straightforward than expected, and resolving issues or getting support can sometimes take longer than desired.

Read More

JP

Jabbara P.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

Its the BEST!

5

I've been using paypal for years. It's always been there for it and alternative to my bank or handling online payments.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love how paypal seamlessly next to other apps. It's one of the easiest payment apps to use. And it's pretty safe.

Cons:

I wish there were more free ATM options. Paypal had their own automatic teller machines. This would be very convenient.

Reasons for switching to PayPal

Paypal had more business options. And it was easier to use , and it was more secure.

Read More

VR

Verified

Reviewer

Entertainment

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed July 2026

Functional but no longer trusted.

2

Previously 4

Ratings Breakdown

3

Ease of use

Previously 5

3

Value for money

3

Functionality

Previously 5

Pros:

PayPal keeps card details secure from vendors which prevents them being leaked for nefarious purposes.

Cons:

I just use Revolut instead and make use of the disposable card feature. PayPal Honey was involved in a scam and scandal where they stole commission from affiliate purchases so they have lost my respect.

Read More

Sachin K.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2026

Reliable and Convenient for Online Payments

5

Overall, PayPal has been a dependable and widely accepted payment solution for both personal and business use. It simplifies sending and receiving money across different countries and platforms while reducing friction in online transactions. The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays are drawbacks, the convenience and accessibility generally outweigh those issues for regular online payment needs.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

PayPal makes online payments fast and convenient, especially for international transactions and freelance payments. The platform is easy to use, integrates well with many websites and e-commerce platforms, and offers strong buyer protection that increases trust during transactions. I also like how quickly invoices and payment requests can be created, which helps streamline small business operations. The mobile app is reliable and makes it easy to monitor transactions on the go.

Cons:

Transaction and currency conversion fees can become expensive, especially for international payments or high transaction volumes. Account limitations or security reviews can sometimes happen unexpectedly, and resolving those issues through customer support may take longer than expected. The interface is generally simple, but some advanced settings and dispute processes could be more transparent and easier to navigate.

Reasons for switching to PayPal

We switched to PayPal because it was easier for customers to use, widely trusted, and simpler to integrate across different payment workflows. It also improved international payment support and gave us a more familiar checkout experience for clients.

Read More

MN

Melissa N.

Verified reviewer

Apparel & Fashion

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed June 2026

PayPal to send money

5

PayPal is user friendly and a great easy way to send money back and fourth between people when necessary. I use it regularly

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It’s super easy to use to make payments. It’s widely known and accepted across many different platforms.

Cons:

I just think i can sometimes take more time and effort than it needs to in order to log in and Send money

Reasons for switching to PayPal

More widely known and used by everyone. Even businesses

Read More

Michael H.

Verified reviewer

Construction

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2026

Reliable for Quick Field Expenses, Lacks Enterprise Depth

5

It serves its purpose well for immediate, day-to-day financial needs in commercial construction. While it is not ideal for massive subcontractor payouts or handling multi-state compliance fees, it remains a highly reliable tool for quick, smaller-scale transactions that can be managed easily without cluttering up a multi-monitor workstation.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

The ease of use is excellent for handling quick transactions out in the field. When needing to process immediate payments or reimburse small expenses related to heavy civil operations, the invoicing features are straightforward. It also links seamlessly to a personal bank account for tracking specific financial transactions separately from a commercial profile.

Cons:

Customer support can be difficult to reach if a larger transaction gets flagged or delayed. While it is great for basic expense management, it lacks the deep integration required to sync perfectly with advanced document workflow automation and enterprise database management systems

Read More

Cristin H.

Verified reviewer

Automotive

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed July 2026

A great online payment tool with room for improvement

4

Overall, PayPal is a reliable and highly convenient tool for everyday online shopping and quick money transfers. It offers great Peace of mind regarding security since it keeps financial details hidden from merchants. However, the high transaction fees for international payments and the difficulty in reaching helpful customer support when an issue arise prevent it from being perfect. It's a solid essential service with some clear areas that need improvement

Ratings Breakdown

4

Ease of use

4

Value for money

2

Customer support

4

Functionality

Pros:

PayPal is incredibly convenient because it is widely accepted by almost every online store, making check out fast and easy. I feel very secure using it since I don't have to share my credit card details with multiple websites, and the mobile app is simple to navigate for everyday shopping and paying back friends.

Cons:

The transaction fees and currency conversion rates are quite expensive, especially for international payments. I also find the app a bit cluttered with unnecessary features, and it is very frustrating trying to reach a real person and customer support when you have a payment dispute or an issue.

Read More

VINAY P.

Verified reviewer

Automotive

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed June 2026

Reliable Payment Processing with Strong Security

4

Overall, my experience with PayPal has been positive. It provides a secure and reliable way to send and receive payments, making online transactions simple and efficient. The platform is easy to use, works well across different devices, and is accepted by many online businesses. While the fees for some international transactions could be lower, its security, convenience, and broad acceptance make it a dependable payment solution for both personal and professional use.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

What I liked most about PayPal is how simple and secure it makes online payments. The interface is easy to navigate, and sending or receiving payments takes only a few steps. I also appreciate the strong buyer and seller protection features, which add confidence when making online transactions. Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use. Overall, PayPal saves time, reduces payment hassles, and provides a reliable experience for managing online transactions.

Cons:

One drawback of PayPal is that transaction and currency conversion fees can be relatively high, especially for international payments. In some cases, account verification or security reviews may temporarily delay access to funds. While the platform is generally reliable, resolving account-related issues through customer support can occasionally take longer than expected.

Read More

Thabiso M.

Verified reviewer

Financial Services

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed July 2026

Fast and Convenient Digital Payments

5

It's easy to use, payments are processed quickly, and it works well for online purchases and sending money. While customer support can sometimes be slow, the platform is reliable and secure for everyday transactions.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

PayPal makes online payments fast and secure. I like that I can pay without sharing my card details with every merchant, and buyer protection adds extra peace of mind.

Cons:

Customer support and account limitations can be frustrating. If an account is temporarily limited or a dispute arises, resolving the issue can sometimes take longer than expected.

Read More

Penny C.

Verified reviewer

Individual & Family Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2026

PayPal you'll like It

4

Ratings Breakdown

5

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

It's easy to use the application on mobile and on computer/laptop. Plus free to send money to friends and family.

Cons:

There is really nothing that I like least about PayPal. Maybe the fees to use ATM and for adding cash to your account at stores.

Read More

Showing 1 - 10 of 26528 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

## PayPal FAQs

-   How much does PayPal Zettle cost?
    
    PayPal Zettle, which is a point-of-sale (POS) system that enables businesses to accept card payments, costs $29 for the first card reader, and $79 for additional card readers after that. PayPal Zettle uses hardware like receipt printers, barcode scanners, and terminals to receive payments. There are no monthly fees for using Zettle, but standard PayPal transaction fees do apply.
    
-   Is PayPal software as a service?
    
    No, PayPal is not technically a software-as-a-service (SaaS) company, but it plays a crucial role in powering digital payments, especially for software companies. It provides features such as secure online payments, multi-currency support, and integrations with eCommerce platforms. PayPal enables businesses to process transactions globally, making it a widely used solution for digital payments across industries.
    
-   Can PayPal be trusted?
    
    Yes, PayPal is a trustworthy and legitimate company for businesses. PayPal reviews on Software Advice highlight its fast payments, user-friendly platform, and multiple security factors. However, users should always be cautious of sending and receiving money on the platform and verify that any merchants are legitimate.
    
-   How do I avoid PayPal fees?
    
    To avoid PayPal fees, individuals can send and receive money via the 'Friends and Family' option and pay with a bank account. However, for businesses, this would violate PayPal's terms of service. For businesses looking to reduce their fees, they should receive payments in the same currency as clients and apply for lower fees if they earn more than $3,000 per month.
    
-   What are the pros and cons of PayPal?
    
    Positive PayPal reviewers on Software Advice mention its easy mobile payments, detailed transaction monitoring, fast ACH payments, and robust security and buyer protection. Cons from users include high business and international transaction fees, which can quickly add up. Some PayPal reviews also mention issues with handling disputes.
    

## PayPal Popular Comparisons

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