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> Reviews of PayPal. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PayPal is a good fit for you!

Source: https://www.softwareadvice.com/accounting/paypal-profile/reviews/

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PayPal Reviews

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[Overview](https://www.softwareadvice.com/retail/paypal-profile/)

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# PayPal User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(19,620)

4

(5,310)

3

(1,070)

2

(208)

1

(320)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.2

Value for money

4.5

Functionality

4.6

* * *

### Pros

"For example, while handling transactions for projects associated with Medilenz (https://medilenz.com), PayPal provided a convenient way to receive payments from clients in different countries. Although the fees could be more competitive, the platform's reliability, security, and global reach make it a practical choice for international transactions."

"what i most like about that program is that you can receive any money transactions from anywhere even if it is forbidden in your country as it is a universal tool to send and receive money."

"On top of that, every month, I get monthly statements from PayPal for book keeping purposes, which is the best way to manage, auditing my money, and to avoid overspending over charging or over drafting by vendors."

### Cons

"I also found that products like PayPal Working Capital, while convenient, can become costly due to the fixed fees and automatic repayment structure, which may put pressure on cash flow during slower business periods."

"There are occasional delays in fund availability, and account reviews may temporarily restrict access to funds, which can be frustrating for businesses. While bugs are not common, some users may experience occasional issues with payment processing or account verification that require additional follow-up."

"Also, while the mobile app is great for creating invoices, the reporting features on the desktop site feel a bit dated and clunky when you need to dig into your quarterly earnings."

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PayPal Reviews, Pros and Cons - 2026 Software Advice