PaySimple Pro software


PaySimple Pro is a cloud-based service offering point of sale, payment processing, billing and invoicing and customer relationship management (CRM) tools within a suite. It is suitable for small to midsize businesses in industries such as construction, hospitality, nonprofit, retail and property management.

For repeat payments at consistent amounts, users can configure recurring billing and automated notifications to alert clients that bills are due. Users receive notifications when bills are paid or if a payment is late. Configurable payment pages, online forms and branded email alerts are available.

Users can take e-check, ACH or credit card payments over the phone, in person or bill customers later. PaySimple detects existing customer accounts and creates email receipts. CRM features include a client portal, automated email messaging and customer activity reports.

Payment is per month and support is available via email and through an online help center.

Supported Operating System(s):
Web browser (OS agnostic)

66 Reviews of PaySimple Pro

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  • WILLIE from www.urlifenowfitness.com

    Number of employees: 1 employee

    June 2018

    PaySimple is excellent software for taking payment and for setting up recurring payments

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This program is a great fit for my small but growing business , the customers liked it and I loved it. I mostly used It to set up clients on auto-debit recurring payments. The fees were decent and customer support is Very Good

    Cons

    I received the exact services I was looking for. They promised certain things and delivered on those promises , Therefore I have no cons to list here.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Easy to Use Payment System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Easy to use
    - Great support team helps with questions/integrations
    - Continuous improvements and sleek design
    - Great for setting up our recurring payments

    Cons

    Easiest to use for payment schedules for individuals and not companies and doesn't replace an accounting system if that's what you are hoping.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Adrianna from Lucky Table

    Number of employees: 51-200 employees

    May 2018

    Work with the payment never was such simple

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The forms that must be filled by the customers to make payment, in my opinion, the best and elaborated thing in this system. Everything regarding payment must always be accurate and understandable, because, for example, client suddenly get impressed by your product and decided to pay, or your managers convinced him to pay and when he was trying to make a transaction, suddenly he did not find the right way of payment for him, or there were some lags or something like this, and that’s all, you lost this client and all your efforts become in vain.

    Cons

    Once we tried to set a certain event through online scheduling of this platform, we set everything, filled all the information that we needed, but then it suddenly disappeared and was not saved, it happened only once but pretty frustratingly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Matthew from Angels of Care

    May 2018

    Unmatched customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There customer service is great! I'm not too good at dealing with programs like this but they were there to train me.

    Cons

    I don't know how much of this is there fault but credit card processing seems to be expensive. I think it is mostly due to the card companies though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kady from 1984

    Specialty: Other

    Number of employees: 2-10 employees

    April 2018

    Paysimple

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The website says it can achieve selling online with a service-centric shopping cart and payment forms get actionable business insights on your best customers and services, however the set up was so unbearable I could not even get to this part.

    Cons

    Was thinking of adding this to my personal business, but it was so hard to navigate through all the different features. Not at all user friendly when compare to other payment sites.

    This review was submitted organically. No incentive was offered
    Review Source
  • Zenia from Information Technology and Services

    April 2018

    Good payment tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This platform is very easy to use and every time you apply for help, the customer service representatives are very friendly and professional. The program allows us to easily set up our payment schedule with our members. We would like to provide flexible payment requirements to our customers and try to make our customers more successful with this payment solution. We can better control the payments of our customers. I make payment reports and can export them to the format that I need.

    Cons

    It's always difficult for me to learn how to change a card. If you add a card and make it by default, it will not be transferred to the translation made, it's hard to fix. I want this to be an instant check, but it takes a few days to process. It would be simpler if the customer profiles were synchronized with our trading software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Martin from Strollers and Stilettos®

    Number of employees: 2-10 employees

    April 2018

    Simple payment procedure

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything is very transparent and the client needs nothing to be afraid of. A very flexible system of payments, it can be integrated into any of your platforms. Convenient export of reports.

    Cons

    There are additional commissions that have not been announced anywhere. Very long payments to the main account.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Young from Tiger Jo's Top Martial Arts

    April 2018

    Not too easy to use, but still worth the price and great customer support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    First, the credit card rate is very affordable; almost half of the regular POS softwares out there. Also, the customer support is beyond your expectation to help you if you are stuck.

    Cons

    It is little hard to use; and the application process was a little long than I anticipated. If this does not bother you, however, this software is definitely worth it!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • William from Bolton Fine foods

    March 2018

    Very good service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Reasonable prices
    Validation and verification doesn't take a long time
    Good customer services
    Easy to use

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Frederick from Talkabout Technologies

    Number of employees: 51-200 employees

    March 2018

    Great Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    PaySimple makes it really easy for us to set up our recurring payment schedule with our members. The service is used across our entire network. It is really great to have one standalone solution. I like the simplicity of the software, and the ability to create individual payment forms for each item. PaySimple also has wonderful customer service and I like that I can download income to a spreadsheet or a pdf file. Also, it is good that all reports that I use frequently are accessible all from the home screen.

    Cons

    It is hard to do a simple thing, like change the amount of an upcoming debit. For me, it is hard to find out how to change a card and if you add a card and make it default, it doesn't carry over to the already made transactions and as I pointed out earlier, that's hard to fix them.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • ANDREA from Gospel Baptist Church

    Number of employees: 11-50 employees

    March 2018

    Great credit card service for our school. Easy to implement and incorporate in to our website.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easier for paying of school bills by parents. They love it and seem to pay in a more timely manner.

    Pros

    Easy of implementation and updating on website. Customers are happy with the ease of use and security. Transaction rate is wonderful for non-profit. Previous service was too expensive and took a couple of days to process payments. This is quicker and end of month statements are great.

    Cons

    Able to use on associated church website as well, but can't enter description into a memo line like on school website. Works, but have to have multiple items set us which is different than with the school software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Annie from Atrium Wellness Massage

    February 2018

    Customer service is excellent, ease of use not so much

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent customer service

    Pros

    The software itself was okay, it had issues with check out more than I would like. However, Customer service was excellent, very attentive and not condescending at all--rare in today's world.

    Cons

    It was difficult to know where to go for what within the system and checkout got hung up often--not good.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Toni from HomeLife Academy

    February 2018

    I have used PaySimple for the last 3 yrs and have been satisfied. The customer service is outstandin

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is one place to do all your invoicing, receiving payments, customers can pay directly through PaySimple from our website. Also, when I have a suggestion I let them know and if at all possible, they make it happen.

    Cons

    The search engine has been lacking, but they have made great improvements in that area. There is a delay on the invoice page where the cursor jumps back up to the invoice number each time you click enter.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Thomas from Home Services

    Number of employees: 1 employee

    February 2018

    Paysimple is a ripoff

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    None, they robbed me! I even filed with the BBB and got nowhere! A serious buyer beware! You will be charged fees from two companies. They are super sneaky!

    Pros

    I hate this company and there reviews are all fake! I have done a lot of research on Paysimple and they have horrible reviews and the positive ones are all affiliates!

    Cons

    They stole money from me! There is no free trial and this company is very misleading.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • harmandeep singh from New York University

    Specialty: Education

    Number of employees: 5,001-10,000 employees

    December 2017

    PaySimple Pro review!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, functionality, ability to generate reports, notices when recurring billing customers have cards that are about to expire.

    Cons

    Too long of a checkout process for online sales. I need to pay for Shopify in order to make the online buying process easier on potential introductory and trial members.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kacy from Foothills Christian Middle School

    Number of employees: 11-50 employees

    October 2017

    Pay Simple has really helped keep our billing and receiving organized.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's beneficial for us because our parents can set up auto pay, therefore guaranteeing we receive tuition every month on time.

    Pros

    We love that our parents can set up automatic payments each month for tuition. They call it the set it and forget it method. The customer service is superb! They get back to you in a timely manner and were very patient with me as I learned the new system.

    Cons

    Instead of depositing the funds a day or two after every payment, it would be nice to save on fees by depositing the money on set days. For us 2 x a month would work. Instead I get multiple deposits throughout the month which causes me to have to input more data entry on our accounting software. It would also be great if they could somehow link to Gradelink so I didn't have to imput the payments into every single account manually.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Thomas from Polarhide, LLC

    Number of employees: 2-10 employees

    June 2017

    I get more than I expected. i have worked with Paysimple for 6 months.without complaint.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Allows my customers credit via their credit cards. This feature Increases sales for me. Offering the three major cards has some panache with clients.

    Pros

    It is so intuitive. Smooth connection with my customers. Invoice has button to pay by credit card. Customers like the convenience. Tracking customers is a breeze.

    Cons

    nothing.
    Add a feature. I can say that full integration with Quick books would allow integration with my sales tax reports and other master reports. But it is so smooth anyway that is not a real issue for me.

    Review Source: Capterra
  • Paul from The Road Code

    Number of employees: 2-10 employees

    June 2017

    Efficient and bug free payment portal

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Payment Portal with recurring payment processing.

    Pros

    Customer Service, Ease of Use, Monthly Reports, low transaction fees, and we havnt experienced any system bugs or outages. Very happy with this system.

    Cons

    In my humble opinion the only negative I see is that the monthly reports that get sent via snail mail have a slightly outdated look. If you dont mind that then this is the payment portal you've been looking for!

    Review Source: Capterra
  • Justin from Roof Rx

    Number of employees: 11-50 employees

    June 2017

    PaySimple has made invoicing and credit card processing incredibly easy for my company!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    It's helped my company tremendously in our efforts to become as paperless a company as possible!

    Pros

    I love how simple and user-friendly the software interface is to use; it's organized clearly and helps avoid a lot of human error mistakes when using it; plus it's become much easier for us to issue and track refunds when necessary and to issue invoices upon request.

    Review Source: Capterra
  • Kelly from Roof Rx

    June 2017

    Easy to learn and use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This program was perfect for our company. We processed all of our merchant payments through here, and there were several tools that were available that I have not used yet.

    Cons

    Searching for past transactions could be improved a little. But that would be my only note on something that could be improved.

    Review Source: Capterra
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