About PaySimple Pro

PaySimple Pro is a cloud-based service offering point of sale, payment processing, billing and invoicing and customer relationship management (CRM) tools within a suite. It is suitable for small to midsize businesses in industries such as construction, hospitality, nonprofit, retail and property management.

For repeat payments at consistent amounts, users can configure recurring billing and automated notifications to alert clients that bills are due. Users receive notifications when bills are paid or if a payment is late. Configurable payment pages, online forms and branded email alerts are available.

Users can take e-check, ACH or credit card payments over the phone, in person or bill customers later. PaySimple detects existing customer accounts and ...


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Supported Operating System(s):

Web browser (OS agnostic)

76 Reviews of PaySimple Pro

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(46)

46

4 stars

(17)

17

3 stars

(3)

3

2 stars

(3)

3

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 76 results

December 2018

Stacey from Dianne Cole Johnson School of Dance

Verified Reviewer

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

PaySimple is just that-Simple!

Pros

It is so simple to use and train people on. The customer service is out of this world. I needed help with a customer payment issue that was really out of their scope of service, but they went out of their way to help me get some answers! They are also one of the only companies we have found to take electronic checks as well as credit cards. This helps us keep credit card fees down and some of our clients prefer that method of payment.

Cons

Their fees are on the higher end-but definitely worth it!

March 2017

Bobbijo from Lake Anna Security

Company Size: 2-10 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Customer Service, A+!

I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!

Pros

The ease of use and how many tools they have inside the program to help manage.

Cons

Personal Preference, I would like to streamline the dashboard. Taylor it to what our company uses all the time, not have a generalized set up.

March 2017

Shayne from NGLCC

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

1.0

March 2017

Not an accounting system

If you are expecting this to work like A/R in an accounting system, you'll be disappointed. It's primary focus is being an e-tail platform, so if you are an office that needs to send invoices that can be paid on-line, you'll run into some snags. And you are forced to set up a domain name even if you know you will never use it, which is just wrong.

Pros

Multiple people can access invoice status.

Cons

It is designed for billing individuals, not companies.

September 2015

Aaron

Verified Reviewer

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

September 2015

Great features and affordability

When I started our little martial arts school, I knew what the industry expected and where things were heading. So, it was important to me to keep my costs low, without sacrificing functionality. I use PaySimple for everything from invoicing our after school programs to staying on top of automated billing each month. For $34.95/month it beats the hell out of the other big brands I've tried like First Data. Not only do I get more for less, but the customer support has been phenomenal each and every time I call.

Pros

Ease of use, functionality, ability to generate reports, notices when recurring billing customers have cards that are about to expire.

Cons

Too long of a checkout process for online sales. I need to pay for Shopify in order to make the online buying process easier on potential introductory and trial members.

Response from PaySimple

Replied September 2015

Thank you Aaron for the review and feedback. We're happy to hear our customer service team has been so helpful and that our product is helping you manage your recurring billing and stay on top of payment notifications. As always, feel free to call us for any additional help: 800.466.0992.

January 2020

Tony from Reborn Cabinets

Company Size: 201-500 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

January 2020

PaySimple makes payments... SIMPLE!

Overall I can't imagine doing business in the field without this option. Being able to quote, close and take the deposit or full payment for a sale has increased our sales and my closing ratio. It's truly the future now.

Pros

I love the ability to take credit card payments right from my iPad. The supplied device to slide Credit Cards makes my sales easy and improves my close rate since I can take a payment right there on the spot.

Cons

There are times when the device that slides the card can be finicky. However 95% of the time I'm able to complete the transaction. The other 5% I use our payment site.