PaySimple Pro Software


 

PaySimple Pro is a cloud-based service offering point of sale, payment processing, billing and invoicing and customer relationship management (CRM) tools within a suite. It is suitable for small to midsize businesses in industries such as construction, hospitality, nonprofit, retail and property management.

For repeat payments at consistent amounts, users can configure recurring billing and automated notifications to alert clients that bills are due. Users receive notifications when bills are paid or if a payment is late. Configurable payment pages, online forms and branded email alerts are available.

Users can take e-check, ACH or credit card payments over the phone, in person or bill customers later. PaySimple detects existing customer accounts and creates email receipts. CRM features include a client portal, automated email messaging and customer activity reports.

Payment is per month and support is available via email and through an online help center.

 

PaySimple Pro - Customers
 
  • PaySimple Pro - Customers
    Customers
  • PaySimple Pro - Mobile view
    Mobile view
  • PaySimple Pro - Online store
    Online store
  • PaySimple Pro - Point of sale
    Point of sale
  • PaySimple Pro - Shopping cart
    Shopping cart
  • PaySimple Pro - Appointments
    Appointments
Supported Operating System(s):
Web browser (OS agnostic)

65 Reviews of PaySimple Pro

 

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Software Advice Reviews (2)
More Reviews (63)

Showing 1-2 of 2

Kady from 1984
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Paysimple

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The website says it can achieve selling online with a service-centric shopping cart and payment forms get actionable business insights on your best customers and services, however the set up was so unbearable I could not even get to this part.

Cons

Was thinking of adding this to my personal business, but it was so hard to navigate through all the different features. Not at all user friendly when compare to other payment sites.

Review Source
 
 

harmandeep singh from New York University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2017

December 2017

PaySimple Pro review!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, functionality, ability to generate reports, notices when recurring billing customers have cards that are about to expire.

Cons

Too long of a checkout process for online sales. I need to pay for Shopify in order to make the online buying process easier on potential introductory and trial members.

Review Source
 
 
 
Showing 1-20 of 63

WILLIE from www.urlifenowfitness.com
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

PaySimple is excellent software for taking payment and for setting up recurring payments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program is a great fit for my small but growing business , the customers liked it and I loved it. I mostly used It to set up clients on auto-debit recurring payments. The fees were decent and customer support is Very Good

Cons

I received the exact services I was looking for. They promised certain things and delivered on those promises , Therefore I have no cons to list here.

Review Source: Capterra
 


June 2018

June 2018

Easy to Use Payment System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Easy to use
- Great support team helps with questions/integrations
- Continuous improvements and sleek design
- Great for setting up our recurring payments

Cons

Easiest to use for payment schedules for individuals and not companies and doesn't replace an accounting system if that's what you are hoping.

Review Source: GetApp
 

Adrianna from Lucky Table
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Work with the payment never was such simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The forms that must be filled by the customers to make payment, in my opinion, the best and elaborated thing in this system. Everything regarding payment must always be accurate and understandable, because, for example, client suddenly get impressed by your product and decided to pay, or your managers convinced him to pay and when he was trying to make a transaction, suddenly he did not find the right way of payment for him, or there were some lags or something like this, and that’s all, you lost this client and all your efforts become in vain.

Cons

Once we tried to set a certain event through online scheduling of this platform, we set everything, filled all the information that we needed, but then it suddenly disappeared and was not saved, it happened only once but pretty frustratingly.

Review Source: GetApp
 

Matthew from Angels of Care

May 2018

May 2018

Unmatched customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There customer service is great! I'm not too good at dealing with programs like this but they were there to train me.

Cons

I don't know how much of this is there fault but credit card processing seems to be expensive. I think it is mostly due to the card companies though.

Review Source: Capterra
 

Zenia from Information Technology and Services

April 2018

April 2018

Good payment tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This platform is very easy to use and every time you apply for help, the customer service representatives are very friendly and professional. The program allows us to easily set up our payment schedule with our members. We would like to provide flexible payment requirements to our customers and try to make our customers more successful with this payment solution. We can better control the payments of our customers. I make payment reports and can export them to the format that I need.

Cons

It's always difficult for me to learn how to change a card. If you add a card and make it by default, it will not be transferred to the translation made, it's hard to fix. I want this to be an instant check, but it takes a few days to process. It would be simpler if the customer profiles were synchronized with our trading software.

Review Source: GetApp
 

Martin from Strollers and Stilettos®
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Simple payment procedure

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything is very transparent and the client needs nothing to be afraid of. A very flexible system of payments, it can be integrated into any of your platforms. Convenient export of reports.

Cons

There are additional commissions that have not been announced anywhere. Very long payments to the main account.

Review Source: GetApp
 

Young from Tiger Jo's Top Martial Arts

April 2018

April 2018

Not too easy to use, but still worth the price and great customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

First, the credit card rate is very affordable; almost half of the regular POS softwares out there. Also, the customer support is beyond your expectation to help you if you are stuck.

Cons

It is little hard to use; and the application process was a little long than I anticipated. If this does not bother you, however, this software is definitely worth it!

Review Source: Capterra
 

William from Bolton Fine foods

March 2018

March 2018

Very good service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Reasonable prices
Validation and verification doesn't take a long time
Good customer services
Easy to use

Review Source: Capterra
 

Frederick from Talkabout Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

PaySimple makes it really easy for us to set up our recurring payment schedule with our members. The service is used across our entire network. It is really great to have one standalone solution. I like the simplicity of the software, and the ability to create individual payment forms for each item. PaySimple also has wonderful customer service and I like that I can download income to a spreadsheet or a pdf file. Also, it is good that all reports that I use frequently are accessible all from the home screen.

Cons

It is hard to do a simple thing, like change the amount of an upcoming debit. For me, it is hard to find out how to change a card and if you add a card and make it default, it doesn't carry over to the already made transactions and as I pointed out earlier, that's hard to fix them.

Review Source: GetApp
 

ANDREA from Gospel Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great credit card service for our school. Easy to implement and incorporate in to our website.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easier for paying of school bills by parents. They love it and seem to pay in a more timely manner.

Pros

Easy of implementation and updating on website. Customers are happy with the ease of use and security. Transaction rate is wonderful for non-profit. Previous service was too expensive and took a couple of days to process payments. This is quicker and end of month statements are great.

Cons

Able to use on associated church website as well, but can't enter description into a memo line like on school website. Works, but have to have multiple items set us which is different than with the school software.

Review Source: Capterra
 

Annie from Atrium Wellness Massage

February 2018

February 2018

Customer service is excellent, ease of use not so much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent customer service

Pros

The software itself was okay, it had issues with check out more than I would like. However, Customer service was excellent, very attentive and not condescending at all--rare in today's world.

Cons

It was difficult to know where to go for what within the system and checkout got hung up often--not good.

Review Source: Capterra
 

Toni from HomeLife Academy

February 2018

February 2018

I have used PaySimple for the last 3 yrs and have been satisfied. The customer service is outstandin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is one place to do all your invoicing, receiving payments, customers can pay directly through PaySimple from our website. Also, when I have a suggestion I let them know and if at all possible, they make it happen.

Cons

The search engine has been lacking, but they have made great improvements in that area. There is a delay on the invoice page where the cursor jumps back up to the invoice number each time you click enter.

Review Source: Capterra
 

Thomas from Home Services
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Paysimple is a ripoff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None, they robbed me! I even filed with the BBB and got nowhere! A serious buyer beware! You will be charged fees from two companies. They are super sneaky!

Pros

I hate this company and there reviews are all fake! I have done a lot of research on Paysimple and they have horrible reviews and the positive ones are all affiliates!

Cons

They stole money from me! There is no free trial and this company is very misleading.

Review Source: Capterra
 

Kacy from Foothills Christian Middle School
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Pay Simple has really helped keep our billing and receiving organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's beneficial for us because our parents can set up auto pay, therefore guaranteeing we receive tuition every month on time.

Pros

We love that our parents can set up automatic payments each month for tuition. They call it the set it and forget it method. The customer service is superb! They get back to you in a timely manner and were very patient with me as I learned the new system.

Cons

Instead of depositing the funds a day or two after every payment, it would be nice to save on fees by depositing the money on set days. For us 2 x a month would work. Instead I get multiple deposits throughout the month which causes me to have to input more data entry on our accounting software. It would also be great if they could somehow link to Gradelink so I didn't have to imput the payments into every single account manually.

Review Source: Capterra
 

Thomas from Polarhide, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

I get more than I expected. i have worked with Paysimple for 6 months.without complaint.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Allows my customers credit via their credit cards. This feature Increases sales for me. Offering the three major cards has some panache with clients.

Pros

It is so intuitive. Smooth connection with my customers. Invoice has button to pay by credit card. Customers like the convenience. Tracking customers is a breeze.

Cons

nothing.
Add a feature. I can say that full integration with Quick books would allow integration with my sales tax reports and other master reports. But it is so smooth anyway that is not a real issue for me.

Review Source: Capterra
 

Paul from The Road Code
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Efficient and bug free payment portal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Payment Portal with recurring payment processing.

Pros

Customer Service, Ease of Use, Monthly Reports, low transaction fees, and we havnt experienced any system bugs or outages. Very happy with this system.

Cons

In my humble opinion the only negative I see is that the monthly reports that get sent via snail mail have a slightly outdated look. If you dont mind that then this is the payment portal you've been looking for!

Review Source: Capterra
 

Justin from Roof Rx
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

PaySimple has made invoicing and credit card processing incredibly easy for my company!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

It's helped my company tremendously in our efforts to become as paperless a company as possible!

Pros

I love how simple and user-friendly the software interface is to use; it's organized clearly and helps avoid a lot of human error mistakes when using it; plus it's become much easier for us to issue and track refunds when necessary and to issue invoices upon request.

Review Source: Capterra
 

Kelly from Roof Rx

June 2017

June 2017

Easy to learn and use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program was perfect for our company. We processed all of our merchant payments through here, and there were several tools that were available that I have not used yet.

Cons

Searching for past transactions could be improved a little. But that would be my only note on something that could be improved.

Review Source: Capterra
 

Jeremy from Baekwoon Martial Arts
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

So far so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started using PaySimple a few months ago. Thus far I have had no issues. They set me up with my merchant account and I have has no issues with transactions at this point. They do what they said with little intervention from me.

Pros

Ease of use. Even with the PCI compliance they were provided helpful information to get me through it.

Cons

None at this time.

Review Source: Capterra
 

Bobbijo from Lake Anna Security
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Customer Service, A+!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!

Pros

The ease of use and how many tools they have inside the program to help manage.

Cons

Personal Preference, I would like to streamline the dashboard. Taylor it to what our company uses all the time, not have a generalized set up.

Advice to Others

No advice to offer really, if you have any questions one of the awesome team member will help you sort it out!

Review Source: Capterra
 
 
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