I am very pleased with Pro Fund Accounting. We utilize the distribution reports for accurate job costs. It saves time when invoicing at the end of each month. Their support system is awesome. Someone is always available by phone when I have questions.

The payroll software is very easy to learn. It keeps track of all deductions, handles direct deposits and prepares all quarterly and annual payroll reports. The job costing software is something I use frequently for reporting and invoicing. I also use the accounts payable software for paying vendors. It tracks invoices and alerts you of any possible double postings.

There is not anything about Pro Fund Accounting that I would consider a negative.

Because it is fairly easy to use, training new employees is not difficult.

Generally, the soft ware is user friendly and intuitive. The company is small so you know who you are calling and they respond well to requests. It is nice to know when you dial the phone for assistance that you know who you are going to get and they will get back to you. Really enjoy the new monthly training sessions and the ability to discuss with Cogitate, as well as your peers, any issues or questions you may have.

In the past, using new features of the software was somewhat difficult to get clear instructions, but they have made improvements to training and ability to get questions answered.

The staff that we call for help with troubleshooting and problems are quick to get back to us and very knowledgeable, making each interaction a good experience.

I like that most of our industry uses this software, creating a natural cohort of users to ask questions and work with.

The cross functionality between Pro-fund accounting and PFA Time works. The time card permissions color scheme is poor, making many of the buttons nearly impossible to read unless directly hovering over to make the text black. The approve time function needs to allow the supervisor the ability to use the trash can to remove equipment. The import time function needs to allow the time keeper the ability to add or remove forgotten equipment by keying in the equipment number. This would be more streamlined and would save time from having to import, then go to payroll post and look up the employee and then add. I would also like to see a "Calculate Paycheck" option that would take an employees current with-holdings and calculate the NET check for an employee who wants to see the net effect of a change to their 457 withholding or health plan and know what their check would like like before running a payroll.

We are saving paper, time and errors on timecards by using the KIOSK.

We use the Timecard Kiosk and it cuts down on entry error and paper! We also use AP, AR, GL, PR, Fixed Assets, Inventory, Equipment, Call Log, Bank Reconciliation, Purchase Orders, Work Orders

Integration was not a problem.... We have been using this software for 15+ years and it has evolved to be a very useful tool.

Budgeting works well, Accounting works well, the payroll upgrade with kiosks in the garages works slick

It works well for our industry and they are responding well for suggested improvements

They are responding well to the aspects of improvements wanted, so not applicable as they respnd.

Overall it has been a good experience learning and using Profunding over the years.

I really like the reports and the ability to run so many different reports based on our needs.

Finding new features or features that exist but I don't know to use them.

Great customer service and great product. If you're an elected official that doesn't understand government accounting, this software makes it so you don't have to be an expert! Plus the staff is always ready to help you.

Ease of use and if you get stuck, there's always customer support ready to help you. (And they help quickly, not like some other companies that you have to wait for hours or days for them to get back with you!)

I really can't think of anything right now.

Easy to use and to train others to use

Many functions specific to the industry and has evolved with the needs of the industry

Some of the help screens could be updated

Many kinds of reports available. There is a report to cover everything I need.

Would like to put the everybody's vacation in on January 1st and not worry about it all year. Our employees get their vacation on their anniversary date and it would be nice that it would automatically go in.