ProfitBooks vs Square Point of Sale
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.7 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
September 12, 2024
October 4, 2024
Pros/Cons
Pros
- Its a great software, simple and very user friendly at the same time packs in most of invoicing and inventory features. Would be looking forward to a good upgrade to their app.
- Excellent Software thay i would recommend to a start up business or even established business. Very user friendly and has all the amazing benefits and tools you need to run a business.
- My personal experience with Customer Support has been excellent -- very fast, very friendly, very helpful.
Cons
- Date functions work only with hyphen only whereas it should work with slash (/) or full stop (.). TCS charged by supplier cannot be booked under expenses entries.
- The software is incapable of data analysis and especially in expense management and COGS finding.
- Got a bit confused initially with allocating payments.
Pros
- They trust their information is secure. They are also impressed with the NPC ability to tap to pay with our phones.
- Like I've said from the beginning everything has been great and if I did have any questions customer service was more than happy to help me out.
- What I like best about Square is the flexibility, convenience and overall use of the Square POS. This is absolutely the best user friendly software for retail.
Cons
- I HATED the fact that the customer service was so terrible. There is no phone support, only email support and a lot of the time the responses are copy pasted with generic answers.
- There have been times where the customer was charged twice and times where the customer was never charged at all.
- Inventory management and reporting is lacking. Also, occasional account freezing due to suspected fraudulent activity.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
