About QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise is an accounting solution designed for SMBs across different industry verticals such as construction, nonprofit distribution, manufacturing, and retail. WIth QB Desktop Enterprise solution, any business owner can expand business operations using advanced inventory, reporting, and invoice tools, in addition to premium support from Enterprise's CS and Payroll teams. Quickbooks includes inventory management, inventory tracking, expense tracking, payroll management, invoicing, multi-user management, advanced reporting tools, and more.

QuickBooks Desktop Enterprise offers customizable reporting tools that help users analyze data and make informed business decisions. With over 200+ au...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

17,617 Reviews of QuickBooks Desktop Enterprise

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(10,431)

10,431

4 stars

(5,806)

5,806

3 stars

(1,063)

1,063

2 stars

(179)

179

1 stars

(136)

136

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17617 results

November 2019

Jay from Kyber Digital

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

November 2019

Moved from Authorize . net

Extremely easy sign-up process with no BS or hidden fees and months to month contract. However the customer support team tends to not be first in particular areas.

Pros

For 1% with a Of $10 a day you can transfer an ACH payment into your bank account immediately versus having it go in five days like a normal ACH bank to bank transfer would take. The software is extremely user friendly with modern UI.

Cons

I wanted to set up recurring billing for my clients where they were also invoiced every month but billed automatically. For whatever reason the rep that I got on the phone with had no idea what I was talking about no matter how I worded it I hopped on a chat but eventually I live chat with a customer support rep simply asking the difference between a sales receipt and a recurring bill yeah I was pretty much on this chat for an hour before I gave up and told the guy I was going to just call in the morning. The customer support team is not first in every aspect of their own software because I guess there’s software is pretty I hopped on a chat but eventually I live chat with a customer support rep simply asking the difference between a sales receipt and a recurring bill and I was pretty much on this chat for an hour before I gave up and told the guy I was going to just call in the morning. The customer support team is not first in every aspect of their own software because I guess their software is pretty immense.

Reasons for Choosing QuickBooks Desktop Enterprise

My accountant uses QuickBooks and Divvy (our expense tracking credit card) Exports right out into QB so it was a no brainer.

Reasons for Switching to QuickBooks Desktop Enterprise

Their underwriters at Authorize.net approved us for bank transfers, and the day we processed them, they flagged our account stating that we were “high risk” and they were going to hold the funds for 90 days as collateral in case my clients disputed the charges. High risk typically implies CBD or weapons, not digital marketers. I was told in this case, “high risk” only applied to the transactions “looking risky.” They refused to tell me why we were high risk, said it was against the banks privacy policy. Then said the e-checks would be closed permanently, never to be opened again. I even emailed their risk department and offered to provide documentation stating that these were long terms clients of ours. They refused. I asked if my clients could get refunded, they refused. The client could only dispute the charge, which would hurt my credit and account. The clients couldn’t even write in stating they approved the charges. Needless to say, I was irate and I’ve closed my account with them. I brought this to the attention of a QuickBooks sales rep and they said only transactions over $25k typically get flagged with them, but never put on hold. PayPal is also notorious for this behavior (they earn interest on the money that is held by the way). Thank god I wasnt in a poor financial position where this would have screwed me, because I can see this seriously damaging small businesses. As of now, they’re still holding $8k of my money.

December 2020

Sylvester from Global Strategic Communications Limited

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

EXACTLY WHAT YOU NEED FOR YOUR BUSINESS TO RUN SMOOTHLY

Generally good. Works well and anyone running a small or big business should try it. I had used other programs to manage my business but everything seemed not to work well. I'm not proficient in bookkeeping or accounting and couldn't bear the cost of the overhead of securing expensive programs in the market. QuickBooks which was alluded by my former lecturer had the option to get me coordinated and smoothly running. I can now manage the business better, as well as pay all staff and contractual workers/representatives and expenses. It makes me feel like a super manager, a great accountant, bookkeeper, and HRM.

Pros

Easy to Learn and Easy to utilize. Its cost is amazingly sensible, and significant. I was effectively ready to smooth out my business data from the financial balance which helped in light of the fact that I don't possess the energy for the information passage that other programming programs required. Client support is stunning, they are really solid eager to assist, and have consistently had the option to fulfill any issue with speed and productivity.

Cons

Everything is generally good and seems to work well though I recommend they improve the invoicing feature.

Reasons for Switching to QuickBooks Desktop Enterprise

Excell was not as versatile and full of powerful features as Quickbooks is.

May 2018

Kevin from Trinity Construction

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

2.0

Functionality

1.0

May 2018

I'm focusing on CONSTRUCTION PAYROLL here, not A/P, A/R, G/L

It was a real learning curve for me. Honestly, for years I would have given QB very high remarks, but that was BEFORE I had to start using the PAYROLL module to do heavy duty use, construction Job Costing and such. I'm now in discussion with the company Controller about going to different software. I'm a nice guy, but I've come to loath the problems and trying to get any help from QB, i.e., called Assisted Payroll, "I have this problem you can see on the screen." "Oh, that's not an Assisted Payroll problem, I'll get you over to Tech Support..." First thing Tech Support guy says, "Oh, that's an Assisted Payroll problem. I'll transfer you over to them." OK, and on it goes. We purchased a 30-user Enterprise 2018 for a reason. We have many users, accounting, owners, construction managers, those using Remote Desktop into the Server, etc. Last support (yesterday) said I need to be logged in as Admin (excuse me, but that is the Controller, who uses QB every day & is way above my pay grade), and in Single User mode. Are you kidding me? "Oh, you want to be able to put this car in reverse? Only when you are facing North and only on the second Tuesday of the week." Am I sounding a bit ridiculous? Well, that's about what support is now sounding like to me.

Pros

I gave highest (4-stars) in ease of use.

Cons

The P/R module has been like the ugly, red-headed step child of QB. For YEARS, I used the help/feedback. Never so much as heard that anything was received. No changes have been made, lots of errors/bugs, VERY poor job costing ability, I'm now told you must be Admin & logged in as single user. My list of problems & suggestions is LONG, but none of their resources (time, money for development) have been put into fixing/upgrading this very old module. It's OK if you have a couple of office staff and do payroll for them, but if you are larger and really need to do Job Costing? Forget it. Staff WANTS to be helpful, but 1) they can't change what the program is sorely lacking; and 2) very often I've gotten "newbie" support personnel that hardly have a clue themselves as to what the program can/can't do or don't understand simple constraints in business. Yes, I can give MANY very specific examples, but no one that matters (has the authority/ability to make any changes) cares. Apparently we who push/need the payroll to do construction/job costing are just too few to warrant attention. I've been using QB since the day it came out. I know, that really dates me, but my point is that I am certainly no newcomer to QB. The next category only went "2+ years". Not nearly long enough.

December 2020

Cristina from Diversified Financial Resolutions

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

A MUST for your business

I initially purchased software to easily take care of my own books, pay contractors and taxes. Im not an accountant and could not afford the overhead of acquiring one. QuickBooks which was referred by my bank was able to get me organized and paying contractors/employees and taxes in a way that made me feel like I was an accountant.

Pros

Easy to used, price for product is extremely reasonable, and peace of mind for my business. I was easily able to streamline my business information from bank account which helped because I don't have the time for the data entry that other software programs required. Customer service is amazing, they genuinely sound happy to help and have always been able to satisfy any issue with speed and efficiency.

Cons

Limitations on number of users and I would like more professional looking invoices.

Reasons for Choosing QuickBooks Desktop Enterprise

QuickBooks offers so many more options and is priced undervalue.

Reasons for Switching to QuickBooks Desktop Enterprise

Excel required time spent doing data entry and I didn't have the time.

January 2021

Audrey from Quartz Cloud Accounting

Company Size: 1 employee

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2021

Great Cloud Solution

After moving my records and my clients record to QBO it has progressed smoothly and I don't think I can ever go back to my old desktop programs.

Pros

I like that I have the option to do small task on my iPhone and being able to access my clients and my own businesses account from any device if I'm away from my office. I really like that my clients and I can work on their companies books in real time together over a Video or audio call.

Cons

The biggest con is if your internet and cellular service is unavailable leaving you with no way to make your deadlines. It's happened.

Reasons for Choosing QuickBooks Desktop Enterprise

After reviewing my options QuickBooks seamed to suit my needs best.

Reasons for Switching to QuickBooks Desktop Enterprise

I tried to move from Sage 50 Accounting to Sage one, which later became Sage Business Cloud Accounting. I followed the outlined steps (which initially required a Microsoft Business Subscription) and moved as the programs progressed, but at the time what they were trying to do wasn't ready and support was very lacking.