User Reviews Overview

Feature Ratings

Ease-of-use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.0 / 5

Functionality

4.5 / 5

Ratings Breakdown

5 stars

(10,454)

10,454

4 stars

(5,820)

5,820

3 stars

(1,067)

1,067

2 stars

(179)

179

1 stars

(137)

137

  • Pros

  • "Product is very easy to navigate and extremely efficient. I have and will continue to recommend it! "

  • "I love this software, everything about it. It is so easy and efficient to use and it is not complex at all."

  • "I love everything about this software! I love how it makes it easy to do almost everything and that even the most inexperienced person can figure it out."

  • Cons

  • "The interface is often confusing, because of the variety of commands, however several friends use it and share experiences with me."

  • "The search engine was changed and now it doesn't work as it used to. Overall is a very good app for the money."

  • "It is not intuitive and reviewing old operations is a bit difficult but the system gradually learns and ends up being a great accounting and administrative tool"

Browse QuickBooks Desktop Enterprise Reviews

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January 2020

Antonio from Mustard Seed Systems Corp.

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2020

Best Accounting Software for SMBs

With Quickbooks I can see the overall health of my business. I can track my expenses, sales, inventories, financial reports and other vital information for intelligent decision making.

Pros

The thing I like most about Quickbooks is its completeness. For a small to medium sized business one gets to have a user friendly accounting and inventory system all rolled into one. Add to that its customizable reports suited to ones needed data. Some of these reports which are very vital to a business owner are Daily/Weekly/Monthly and even Annual Sales Report, Inventory related reports, Expenses Reports, Accounts Payables and Receivables, Banking and many more.

Cons

Like any software, or for whatever product that is, Quickbooks also have some flaws. Personally, I would prefer the customization of forms to be more flexible where the user can have more control. An example of this is the addition of additional fields aside from those that are built-in. Another thing i don't like about Quickbooks is its limitation on the number of items and the size of its company file. In a previous company I worked at, I have reached the maximum number of items, thus I was faced with deleting some items, and those items had transactions connected to them. Finally, I suggest Intuit increase the maximum company size because in my experience, when I reached the maximum company file size, the system totally lagged big time.

Reasons for Choosing QuickBooks Desktop Enterprise

Quickbooks was more user friendly for me and I like its user interface versus MYOB. Well Quicken wasn't for me, it was mainly intended for accountants and basic accounting processes without inventory module.

January 2021

Audrey from Quartz Cloud Accounting

Company Size: 1 employee

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2021

Great Cloud Solution

After moving my records and my clients record to QBO it has progressed smoothly and I don't think I can ever go back to my old desktop programs.

Pros

I like that I have the option to do small task on my iPhone and being able to access my clients and my own businesses account from any device if I'm away from my office. I really like that my clients and I can work on their companies books in real time together over a Video or audio call.

Cons

The biggest con is if your internet and cellular service is unavailable leaving you with no way to make your deadlines. It's happened.

Reasons for Choosing QuickBooks Desktop Enterprise

After reviewing my options QuickBooks seamed to suit my needs best.

Reasons for Switching to QuickBooks Desktop Enterprise

I tried to move from Sage 50 Accounting to Sage one, which later became Sage Business Cloud Accounting. I followed the outlined steps (which initially required a Microsoft Business Subscription) and moved as the programs progressed, but at the time what they were trying to do wasn't ready and support was very lacking.

April 2017

Jon from AWS Distributing, Inc.

Company Size: 2-10 employees

Industry: Business Supplies and Equipment

Time Used: Less than 2 years


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

April 2017

'Enterprise' Appellation Undeserved

The unfortunate fact is that a QB Company file can become corrupted at any time for numerous reasons, and once corrupted your primary option is to submit the file to the Intuit Data Recovery team, who inform you that their repair effort will take up to three (3) business days, during which time your business operations are effectively suspended. My advice is to consider carefully whether your business can recover from such a disruption before betting its future on QB as a business operations platform.

Pros

QuickBooks does a fine job with basic accounting functions, is relatively easy to use, and the report suite is more than adequate for small businesses.

Cons

QuickBooks Enterprise Manufacturing & Wholesale version simply does not work as advertised, as two examples among many will demonstrate. QB offers 'Advanced Pricing' functionality which enables the user to define and apply pricing rules across their client roster and inventory items list. These rules are intended to allow the QB user to apply a 60% across-the-board discount for clients Ajax and AAA, while clients Acme and Consolidated receive that same discount plus custom pricing on items X, Y, and Z. However, after the pricing rules have been applied and those clients are being billed, changing the invoice or ship date results in the deletion of the shipping cost line-item, and changes to the pricing of items on the invoice. Research with QB support revealed that Advanced Pricing suffers from a bug that was known to Intuit for at least 1 month prior to when I invoked the Advanced Pricing functionality, and a full month later Intuit has been unable to remedy the bug. After invoking the 'Advanced Inventory' feature-set, which automatically creates a drop-ship warehouse site, I learned that product being purchased from a supplier and shipped directly to our client was being removed by QB from the count of physical inventory resident on our premises. Intuit tech support rep's response was (paraphrased) "That doesn't seem right, but I don't know much about Advanced Inventory - you should call back tomorrow morning, as the day-shift staff have more tenure and are more knowledgeable".

January 2021

Shane from proHNS LLC

Company Size: 11-50 employees

Industry: Civil Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

January 2021

QuickBooks Online Review - Power User Perspective

Overall QB Online has been a positive experience, but there are a lot of things I wish I knew before diving in. Payroll has been the source of many issues, and there are certain features that could be easily added that haven't been. Online has streamlined some of our processes a bit though compared to Desktop, and the price is appealing compared to Desktop + cloud hosting.

Pros

QBO is fairly easy to get set up and going. We had a rocky start because we had to import a lot of data from QuickBooks Desktop, and that imported failed the first try. After the second attempt we were in much better shape. We did some cleanup and were good to go in a week. There are still some artifacts that have carried over from Desktop that QBO has no way to clean up, but they aren't intrusive on everyday work. We also love that everything is in the cloud and accessible by up to 5 accounts.

Cons

Once again, the import to Online from Desktop was not the greatest. If you cam, avoid this import and start fresh in QBO. There are also some significant features missing from QBO that can be found in the Desktop version of the software. QBO Payroll also appears to be much more restrictive than Desktop Payroll, and support is not great in this area.

Reasons for Choosing QuickBooks Desktop Enterprise

Cost mainly, but also because the import was supposed to be easier. I can't say if it was because I haven't gotten to try these other software's, but it wasn't as cut and dry as it was made out to be by the QBO team. There was a lot of editing and setup to do after the data was transferred.

Reasons for Switching to QuickBooks Desktop Enterprise

The main factors were the cost and the availability. Being cloud hosted was a must for us, and paying for Desktop to be cloud hosted is expensive. We had 2 user accounts for QB Desktop and that cost quite a bit more than the 5 accounts we get with QB Online. QBO is also somewhat simplified compared to Desktop (could be a good or bad thing, depending on who you are and your role).

October 2020

Nelson Kipchirchir from ICT Authority

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Best accounting solution in the market!

QuickBooks solves almost all the accounting problems in my organization eg; Budgeting, bills payment, reporting, tax preparation etc.

Pros

- The budgeting module is very good as it allows me to keep track of my revenue and expenses as per the budget and gives a whole impression on the organization's performance. - I loved the flexibility of the software when it comes to integration with software from other vendors. - The pricing is awesome especially for small and upcoming businesses. - Very easy to learn and put it in use, so far so good. No crashes, bugs, or hanging. -

Cons

- The software lacks the current business trend features like barcoding and lot tracking. - Limitation on the number of users is also one of the aspects I disliked. - I wished there was the ability to generate other reports apart from the current one which is accounting based only. - As much as it is good for small business as ours, it becomes hard to use when the business grows and become large.

Reasons for Choosing QuickBooks Desktop Enterprise

- Pricing was good and was pas per our budget. - The size of the organization was also a matter of consideration.

Reasons for Switching to QuickBooks Desktop Enterprise

We needed a more automated software with more features which are less complicated to learn and use.

October 2020

Charleen from Just Call the IT Guy

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2020

Our QB online is always ready when we are

Cloud services make everything more secure. Not having to purchase an upgrade year after year is one of the best benefits. Our business is sized so that the online version, which does have less functionality than the desktop version, still works for exactly what we need. The tutorials are helpful and there are plenty of YouTube videos to find a resolution for any problem you have.

Pros

The online version of QB makes it easy to always have the necessary updates and current edition. The file sharing capabilities are the exact tool that is needed for the accountant to easily have a hassle-free exchange of the data they need to keep your books and do taxes. QB payroll that can be accessed through the software and there is easy access to QuickBook loan funding should you ever need it. Anytime, anywhere access is a plus.

Cons

The naming convention for some processes are a bit daunting until you learn exactly where they are and what they are called. The updates can cause features to be relocated, making them difficult to find. As with all cloud-based software, sometimes there are issues with the online connectivity.

Reasons for Switching to QuickBooks Desktop Enterprise

Ease of use and cloud security with automated backups.

October 2020

Andre from Choquette & Company Accounting Group Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2020

Perfect for Small to Medium Business

As an accounting firm we use Quickbooks on a daily basis. We operate in a cloud environment which does pose a challenge as accountant runs on a Mac with Parallels. We are able to work around this issue. We find that the audit trail is great as well as the adjusting journal entries. The footprint (memory useage) of Quickbooks Desktop is not the smallest it is not the largest and does immediately adjust when windows are closed.

Pros

Ability to have more than one company open at a time. Ability to search on almost every possible field. Fast report generation. Ability to update reports either automatically or by clicking update. Good user and password management. Audit trail awesome.

Cons

No Quickbooks Desktop for Mac, Ability to run with files on server without Quickbooks server installed. More indepth file rebuild options. Ability to integrate without third party to website. Window management can result in inexperianced users having multiple windows open causing effect on performance.

Reasons for Choosing QuickBooks Desktop Enterprise

Great audit trail, flexible reporting, stable database format

November 2020

Jay from WCAB

Verified Reviewer

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

November 2020

The Accounting Software of Small Business

Great and best experience!

Pros

Ease of use, optimized for small businesses, lots of features

Cons

Slow loading at times, errors in app, errors in installation, etc.

Reasons for Choosing QuickBooks Desktop Enterprise

QuickBooks is the one used by my clients most of the time. Easy to use, and lots of features! The UI is great too

Reasons for Switching to QuickBooks Desktop Enterprise

Ease of use, mostly used by my clients Very organized set of interface

November 2020

Mohammed from Ard Alkhair

Verified Reviewer

Company Size: 2-10 employees

Industry: Dairy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Quickbooks is definitely the best tool for SMEs

From my experience with QuickBooks is perfect for reporting of general ledger, and maintaining the inventory, for us Keeping track with our sales and inventory was our top priority, especially since we were trying to optimize our inventory level. we found it to be the best tool to keep up with your small business. it is truly magnificent.

Pros

I love how its online and we are able to access our data from anywhere at anytime with no delays. we also we also loved its broad set of features and the flexibility of it and our best feature was the inventory management. other features were of course critical and amazingly easy to use like the Sale orders, invoicing, purchase orders. documentation, taxes, income and expenses. and of course the general ledger.

Cons

The number of users that can use it simultaneously is limited and we entrepreneurs live on team work and very much need it.

Reasons for Switching to QuickBooks Desktop Enterprise

excel wasn't dynamic and everything had to be made manually and programmed; along with some features were highly difficult to implement in excel.

November 2020

Kelly Michael from SSG Pools

Verified Reviewer

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Functionality

4.0

November 2020

Good project management software for resource tracking

We've enjoyed using QuickBooks for several years to track employee's time spent on jobs and individual tasks.

Pros

QuickBooks makes it very easy for data entrants to get information into its software. Our interns were able to adopt this technology quickly.

Cons

QuickBooks is difficult for the everyday manager to customize and our homegrown systems didn't integrate with it easily.

Reasons for Switching to QuickBooks Desktop Enterprise

We needed a more robust system that was structured and came with a setup framework.

January 2021

Van from MHACBO

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2021

Gets the job done

Overall, it's good. Based on the reporting and payroll functionality, I would recommend it to my colleagues, but I would also recommend they check out other options. There is lots of software out there, and I think the QB app is pretty weak, and it's likely you could find something that may be better. I also would strongly recommend studying the basics of accounting before you starting your account.

Pros

The reporting function, and the ability to integrate payroll (especially full service) is what makes this product for me. Full service payroll will file my tax forms, auto mail out W2s, and make 1099s fairly easy. I do have a state specific tax that my full service doesn't cover, requiring me to manually print and mail with a check, which can be a bit of a pain.. but it does make me appreciate how much time the other payroll automation has saved me. If you structure your system right, the reporting function is very powerful. Unfortunately, not a lot of people have the foresight going into the software on how to appropriately structure things, so I'd recommend planning out your books with an accountant before hand.

Cons

The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer. I do have an accounting degree, so I expect to be more knowledgeable about certain aspects of the system when I call in, but, usually my phone calls are to resolve a software bug or issue. I also think they made a big mistake when they changed their pricing structure by limiting departments/classes to 40 per user. The number is too low, and I previously had unlimited departments/classes, to which Quickbooks made me reduce my total amount when they transitioned to the new pricing structure, with threat of suspension none-the-less. I think that's a pretty terrible thing to do to a long time customer, who had been using the software for 5 years before these limits went into place.

Reasons for Switching to QuickBooks Desktop Enterprise

I thought Sage was antiquated, slow and the interface was horrendous.

January 2021

Fidelis from fidexweb

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

QuickBooks Software 2021 review

The installation process is easy and smooth. which at some point as you about your business and the right tools or QuickBooks feature you would like to choose. But, it is always good to set all features. It is well tailored to the core accounting needs of all companies. It is deeply rooted in accounting principles, so that every organization, regardless of size, should keep its books and corporate financials structured and properly registered.

Pros

I would like to start with the desired features of this software. Their pricing plan was structured in a way that one can make good any choice and still have a better feature. They have four pricing plan ( QuickBooks Simple start, Essential, Plus and Advance(recently added)) and price of $12,$20,$35 and $75 respectively . All this plans has a dedicated number of users ranging from one to three. Each of this plans has great features of which Invoices Tracking, Bill and online banking are common among them. The installation process is easy and smooth. which at some point as you about your business and the right tools or QuickBooks feature you would like to choose. But, it is always good to set all features. The navigation bar containing your dashboard is flexible and easy to make choices regarding the selected features. At the right panel is where you found "CREATE" tab, which divides the sections of the software into four namely, "Customers, vendors, employees and others". Each of the dropdown menu will help you to manage your accounting processes. QuickBooks Online is a cloud-based accounting solution that helps to handle expenses, tasks, invoices and more for small to large businesses. It comes with a centralized dashboard that allows users to use key performance metrics to gain insights into market patterns and organizational performance (KPIs). It is well tailored to the core accounting needs of all companies.

Cons

Initially, the customer support service and other little issue was the cons. But as at today, the customer service has been improve through instant chat and some added feature such as QuickBooks advance to enhance operations , their avoid any cons that can be attributed to this great software.

January 2021

Theresa from Prairie Architects

Company Size: 11-50 employees

Industry: Architecture & Planning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

January 2021

Quickbooks online review

It had been a number of years since I had used Quickbooks, until recently. I'm happy to say the program is as user friendly as I recalled. We have since transitioned to online version for more robust project costing. The transition was seamless and did not require any particular IT training, which was appreciated. The online version is easy to use, but has lots of room to improve upon its current functionality.

Pros

Very intuitive, functional program. You do not need to be an accountant to use this program. We recently upgrade to the online version from the desktop version to track project costs more accurately. I am happy to see the many improvements and advancements. The project cost tracking is simple, and graphic visuals translate current status very nicely. The dashboards are wonderful for management team, at a glance they can make a quick assessment of financial well being. Making corrections within this program has to be one fo the quickest and easiest in all my experience.

Cons

The project portion could be more robust. I would like to see more detail available on project set up. Project custom reporting could use some improvement, as what is currently available while useful, not creative or customizable. The tax reporting features are wonderful, easy to use but do not allow for issuing any necessary remittances with ease. Something I saw frequently mentioned in help communities for some time now, but there has been no improvement made here. Hopefully something that can be expected in the near future.

Reasons for Choosing QuickBooks Desktop Enterprise

I implemented a trial on each program, read product reviews and assessed cost benefit. The other products provided more granular project details, costing etc, but that was coupled with complexity and high implementation and annual fees. And BigTime would have been a plug on to quickbooks, which in my experience usually leads to integration difficulties. Quickbooks was already familiar to the management team, the transition was pretty much guaranteed to be simple. Testing of online version provided that there was definitely improvement over the desktop version for project costing, and the price was very advantageous and no locked in subscription length. We elected to give this products a try, rationalizing that it was cost effective and should we discover it was not the right choice it was easily remedied. So far we have not been disappointed.

December 2020

Sylvester from Global Strategic Communications Limited

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

EXACTLY WHAT YOU NEED FOR YOUR BUSINESS TO RUN SMOOTHLY

Generally good. Works well and anyone running a small or big business should try it. I had used other programs to manage my business but everything seemed not to work well. I'm not proficient in bookkeeping or accounting and couldn't bear the cost of the overhead of securing expensive programs in the market. QuickBooks which was alluded by my former lecturer had the option to get me coordinated and smoothly running. I can now manage the business better, as well as pay all staff and contractual workers/representatives and expenses. It makes me feel like a super manager, a great accountant, bookkeeper, and HRM.

Pros

Easy to Learn and Easy to utilize. Its cost is amazingly sensible, and significant. I was effectively ready to smooth out my business data from the financial balance which helped in light of the fact that I don't possess the energy for the information passage that other programming programs required. Client support is stunning, they are really solid eager to assist, and have consistently had the option to fulfill any issue with speed and productivity.

Cons

Everything is generally good and seems to work well though I recommend they improve the invoicing feature.

Reasons for Switching to QuickBooks Desktop Enterprise

Excell was not as versatile and full of powerful features as Quickbooks is.

December 2020

Caralyn from SNF Therapy

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

December 2020

Better for Cash Based Accounting

It's definitely best for cash based accounting. We prefer an accrual method for several reasons so having to fit into the "box" of cash based accounting has been quite an adjustment. The customer service was also hit or miss. I'm not an accountant, I just manage the finances for our organization, but many of the reps expect you to understand all of the accounting terms and aren't the most charitable teachers. A few, on the other hand, were extremely personable and very dedicated to getting us the help we need to be able to use QB on our own.

Pros

It syncs seamlessly with our bank and the reports (P/L, Balance Sheet, etc) are very easy to understand and quickly capture ay updates you've made.

Cons

Customizing the chart of accounts was quite a chore. We've been using the same system in excel for years and it took months to finally create a chart of accounts in QB that met our needs. Even with an accountant doing our bookkeeping.

Reasons for Choosing QuickBooks Desktop Enterprise

Cost and web access.

Reasons for Switching to QuickBooks Desktop Enterprise

Five years of financial data in the spreadsheet made it crash. We also needed past data to not be "locked" and no longer editable. Many investors required PL and Balance Sheets which couldn't as easily be created in Excel.

December 2020

Samuel from Samblack Group of Companies

Company Size: 11-50 employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2020

Excellent Accounting Solution Application

The arranging module is brilliant as it grants me to screen my pay and expenses as indicated by the monetary arrangement and gives a whole effect on the affiliation's display. - I revered the flexibility of the item concerning getting together with programming from various dealers. - The assessing is astonishing especially for little and approaching associations. - Very easy to learn and put it being utilized, no issues as of recently. No mishaps, bugs, or hanging. Assessing was satisfactory and was pas per our monetary arrangement. - The size of the affiliation was in like manner a matter of thought.

Pros

QuickBooks handles basically all the accounting issues in my affiliation eg; Budgeting, charges portion, uncovering, charge status, etc QuickBooks makes a fine appearing with major accounting limits, is by and large easy to use, and the report suite is beyond anyone's expectations for privately owned businesses.

Cons

The item doesn't have the current business design features like barcoding and part following. - Limitation on the amount of customers is moreover one of the perspectives I disdained. - I wished there was the ability to create various reports isolated from the current one which is accounting based in a manner of speaking. - As much as it is valuable for private endeavor as our own, it ends up being hard to use when the business creates and end up being enormous.

Reasons for Switching to QuickBooks Desktop Enterprise

Exceptionally easy to utilize and its faster than composing everything into excel and having save into my hard drive occupy room. With quickbooks I know all that Is saved to the product and all is there when I require it

December 2020

Abigail from Colorado Autism Consultants

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

December 2020

Great software, but has limitations

I really appreciate the overall functionality of Quickbooks products and the ease of use as someone who didn't have a strong financial background before starting my own business. There are some clear limitations in their data migration and their customer service that have made me consider other options before, but overall, when I am not in the data migration phase or needing customer support, then the product itself meets my needs well.

Pros

Quickbooks is really user friendly for the small business owner once it's up and running. It does a great job of integrating the core financial functions that all small businesses have, and really helps to streamline tax liabilities into an understandable and manageable format. The reporting features are simple and easy to use. I love that it has apps that integrate into it that can better cover the areas that Quickbooks doesn't rally cover, such as benchmarking.

Cons

There are a whole host of Quickbooks products that are good individually and that we either use currently or have used in the past (QB payroll , Full Service Intuit Payroll, Quickbooks Online, Quickbooks Self-Employed). One would think that by all being Quickbook products, that they would integrate well with one another and that data could be easily transferred from one product to another...definitely NOT the case. I've spent countless excruciating weeks trying to get my data transferred from QB desktop to QB online, and for another business from QB online to QB Desktop. Quickbooks Payroll and Intuit Payroll don't transfer over easily either. There is no way to migrate data between Self-Employed and the next level of QB. It's a bit mind-numbing. On some of the products, they promise support in migrating data, but in our experiences over the years, support is rarely able to actually fix the problems and will often tell you they will call you back after being on the phone for long periods of time, but then won't tell you when they'll call and if you miss the call, they will mark your case as resolved. Despite their clear and present flaws, I continue to use them, as the products themselves serve the needs of small businesses well - but I dread any time that I need to make a change in a Quickbooks product, as it's always significantly more difficult that it should be.

Reasons for Choosing QuickBooks Desktop Enterprise

I like the inclusive features of Quickbooks. My accountant is also proficient at Quickbooks, and I like that she is able to log-in through the accountant portal to help fix issues that I run into.

December 2020

Cristina from Diversified Financial Resolutions

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

A MUST for your business

I initially purchased software to easily take care of my own books, pay contractors and taxes. Im not an accountant and could not afford the overhead of acquiring one. QuickBooks which was referred by my bank was able to get me organized and paying contractors/employees and taxes in a way that made me feel like I was an accountant.

Pros

Easy to used, price for product is extremely reasonable, and peace of mind for my business. I was easily able to streamline my business information from bank account which helped because I don't have the time for the data entry that other software programs required. Customer service is amazing, they genuinely sound happy to help and have always been able to satisfy any issue with speed and efficiency.

Cons

Limitations on number of users and I would like more professional looking invoices.

Reasons for Choosing QuickBooks Desktop Enterprise

QuickBooks offers so many more options and is priced undervalue.

Reasons for Switching to QuickBooks Desktop Enterprise

Excel required time spent doing data entry and I didn't have the time.

November 2020

Candice from CVD Event Studio

Company Size: 1 employee

Industry: Photography

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

November 2020

Essential items in small Business

I love my quickbooks service, all for the organization I can take a look at all our financial information in one place and as my business grows I know Quickbooks and the services can handle it all. Most of all I love the invoicing and the mobile app to keep me organized on the go.

Pros

Where do I begin, first off I need simple! With a busy life and running a small business I don't want to wrap my head around learning a new program. The ease of use was essential and provided, especially with the quick tabs and help buttons, live chat availability. It is comforting to know so much help is available. Also the app is on my phone to create instant invoices on the go so I don't miss anything and I have it set up to send automatic reminders for any outstanding invoices. I also track all my milage to help with convenient reports for the accountant.

Cons

For me it is the cost per month, we are all trying to cut costs and previous you could purchase a program and use it for 5+ years however with changing times and choices in computers, an online service is what we had to go with and it is a monthly fee now.

Reasons for Switching to QuickBooks Desktop Enterprise

I switched from a temporary online accounting service that was free however it was very limiting and as my business grew it wasn't able to handle what I needed. When I switched I lost everything as it was temporary and without paying you could not recover or save information.

Response from Intuit

Replied November 2020

Thank you so much for leaving this kind review, Candice. It's heartwarming to hear that QuickBooks has helped make your busy life easier. Knowing that all of our hard work has paid off is the greatest reward. To stay updated on exciting product news, we encourage you to check out the QuickBooks Blog. https://www.quickbooks-blog.com/ Wishing you a successful rest of your business year! -Hannah, The QuickBooks Team.

November 2020

Yazid from QHB Publishing and Design

Verified Reviewer

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2020

"Goes Above and Beyond, Simple Maneuverability, Ease of Use, Fast and Reliable"

Overall Quickenbooks has been a Pleasure to Use. I switched over from Freshbooks. It's been the best answer for accounting, financing and bookkeeping . The fundamental bookkeeping is easy to learn. I find the Customer Service to be Excellent. Its been an all around great experience and I would Recommend Quickbooks to anyone.

Pros

QuickBooks is anything but difficult to bring into, send out of and straightforwardly incorporate with specific stages. The product was worked considering the client experience. In general, I'm content with Quick Books and would prescribe to any entrepreneur. I truly like the retained exchange list, where I can just consequently have repeating installments deducted from my framework rather its month to month, quarterly, or yearly. It can likewise be set up as an update when certain bills are expected for installment. It's exceptionally simple to stack, monitor your merchants and your clients just as your own organization information, for example, diagram of records, and things or administrations that your organization gives. The report place is very easy to understand with reports effectively accessible by adding a date reach, and it additionally offers the client to make their own ensemble reports

Cons

I do wish discounting customers with credit adjusts was somewhat simpler. You have to have a receipt produced with charges prior to finishing a credit notice to send a discount check. From time to time a price may be lower than advertised and I would like to show reflection on the original invoice without having to create a new one.Hopefully there is a less difficult way, and I simply need to figure it out. The cost is somewhat higher than the opposition, however all my needs are met. Nonetheless, The help isn't as simple to work with as I might want. Be that as it may, contrasted with a portion of the competiton, its better than not having any.

Reasons for Switching to QuickBooks Desktop Enterprise

Ease of use, Support, Functionality, Cost

November 2020

Theodore from Friends Nursery School

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2020

"'Undertaking' Appellation Undeserved"

The lamentable truth is that a QB Company record can get ruined whenever for various reasons, and once undermined your essential choice is to present the document to the Intuit Data Recovery group, who illuminate you that their fix exertion will take up to three (3) business days, during which time your business tasks are viably suspended. My recommendation is to consider cautiously whether your business can recuperate from such an interruption prior to wagering its future on QB as a business task stage.

Pros

QuickBooks makes a fine showing with fundamental bookkeeping capacities, is generally simple to utilize, and the report suite is more than sufficient for independent ventures.

Cons

QuickBooks Enterprise Manufacturing and Wholesale form just doesn't function as promoted, as two models among many will illustrate. QB offers 'Progressed Pricing' usefulness which empowers the client to characterize and apply estimating rules over their customer program and stock things list. These guidelines are proposed to permit the QB client to apply a 60% no matter how you look at it rebate for customers Ajax and AAA, while customers Acme and Consolidated get that equivalent markdown in addition to custom valuing on things X, Y, and Z. Nonetheless, after the valuing rules have been applied and those customers are being charged, changing the receipt or boat date brings about the cancellation of the delivery cost detail, and changes to the estimating of things on the receipt. Examination with QB uphold uncovered that Advanced Pricing experiences a bug that was known to Intuit for in any event multi month preceding when I summoned the Advanced Pricing usefulness, and an entire month later Intuit has been not able to cure the bug. Subsequent to summoning the 'Progressed Inventory' include set, which consequently makes an outsource stockroom site, I discovered that item being bought from a provider and dispatched straightforwardly to our customer was being taken out by QB from the check of actual stock occupant on our premises. Intuit technical support rep's reaction was (reworded) "That doesn't appear to be correct, yet I don't think a lot about Advanced Inventory - you shou

Reasons for Switching to QuickBooks Desktop Enterprise

Dominate was difficult to catch all verifiable information, records keeping was troublesome. Each sheet was independent and didn't converse with different sheets without any problem.

November 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Quickbooks

My experience with the QuickBooks had been for almost less than 2 years and even though I was not in the accounting department, I had to maintain the inventory, reporting of general ledger, all the sales purchases made, and made sure all the products that we have physically available, they were in the system with their exact specifications so that at the time of creating sale orders, the exact name and specs would appear with their exact cost and the remaining product count would be the same as it was physically available.

Pros

The best part about QuickBooks was that it was online and we had the ability to work even though we were not on the office premises and it allowed us to work efficiently and effectively. We used it for inventory management, documentation, general ledger, Sale orders, purchase orders, and invoicing.

Cons

Even though it has customization in its reporting mechanism but it takes time and effort to get exactly what we want and at crucial times it gets a little hectic to generate a report where we need results faster.

Reasons for Switching to QuickBooks Desktop Enterprise

This was a desktop tool and we kept getting attacks on our server and for that, we had to take daily backups in case we get ransomware and other attacks so that we could start from where left, at times it would get hectic when the hackers disabled all the accesses and the administrative accounts, so we had to recover the administrator password and reinstall the windows server and do everything from the scratch with uploading the last saved data we had before the attack. So we disconnected the server from the internet and it was only accessible on the internal network.

November 2020

Vincent from Airlines

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2020

QuickBooks for Businesses in Fiji

The overall experience with QuickBooks was pleasant. I would definitely recommend this to others for use especially startups. It does all of the work and the tech & online supports is readily available.

Pros

After using various Accounting software that was common in my country (Fiji) like MYOB & XERO i was quite reluctant to use QuickBooks just for the fact that NOBODY else here uses it or even heard of it. However, after using it for a few days I found that it's really great! Right away, a huge PRO for me was the fact that I could attach source documents to pertinent transactions as proof of purchase or payment. This was critical as the Fiji IRS are really strict on this. Also, because some Invoices & receipts fade in time, having copies of source documents there were really great. Another pro is the dashboard itself as soon as you log in. You see the the breakdown of all transactions over a specific period of time represented in a pie chart. This was really cool and it helped me report to my superiors as I could rely on QuickBooks to relay information vital to business decision making. Among other advantages, QuickBooks is very easy to use that helps business owners that have no Accounting experience keep their books in order.

Cons

Perhaps something I realized really quickly was that fact that I could not review transactions to see what accounts would be affected if I made an entry. For example, if a certain vendor was also listed as a customer for the business, I cannot review whether I chose the "vendor" or the "customer" and its effect on the Debits & Credits. In MYOB, I could press ctrl+R to review transactions and it would tell me what accounts are affected and it would confirm whether I selected the right item or not. Producing a chart of accounts report was very hard in QuickBooks. There was no option to allow me to do this easily. Also, producing a report for monthly Tax returns purposes was quite a challenge. I noticed that producing accounting specific reports like Profit & Loss or Balance Sheet was quite easy. However, when it comes to other reports that lie outside of the Accounting scope, producing reports aren't that easy. A good examples was the Tax reports I needed.

October 2020

Rachel from Rogerson Aircraft Corp

Company Size: 501-1,000 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2020

Review for QuickBooks

Quickbooks is mainly for local accounting applications such as my company. It also provides a basic version that can accept business transactions, manage and pay bills, and manage payroll functions, which is really cost efficient. It provides an introductory accounting solution, many of which provide basic inventory management. This is a great tool for start-ups and small and medium enterprises. I will always consider Quickbooks if I own a business one day because it offers a 30-day free trial period, which includes all functions. It will largely cut my cost and make accounting easy to use, accessible and friendly.

Pros

Quickbooks provides cloud storage, so I can work anytime, anywhere, it also create and send invoices, tracking sales and transactions whenever and wherever you are. The best part about Quickbooks is that I don't need any training or experts for its use. I can connect your bank account, which will automatically import transactions and categorize them. I could also add third-party apps or tools to make a snapshot of receipts and save it on my mobile device. The quick manual makes coordination and communication easy. I can send journal entries directly to customers without any third-party tools, without calling customers or manually mailing them to the payment reminders. It can send journal entries as attachments without worrying about printing or exporting to PDF. For me, I don't have enough time to manually check the errors in the bill, so I could check them with the Quickbooks tool, which scans and highlights the errors in the document.

Cons

One of the main problems with Quickbooks is the audit record of the software. Both accountants and business owners like the company's financial information flow and need to be in-depth and well-documented. Although Quickbooks does provide an audit trail for most information, in some cases financial information can be changed without keeping any documents. Essentially, this means that the software has left loopholes that may "fix" the company's financial records. Depending on how customers use the software, another potential problem is that Quickbooks does not come with fixed assets. Intuit, which implements supervision now provides a separate report for listing the company's fixed assets. Although the wide range of Quickbooks features may seem positive, for some smaller businesses, they may overwhelm because they may make the software more difficult to use and understand. Although many small businesses still use Quickbooks for the single entry, Quickbooks is also more suitable for two entry billing.

October 2020

Julie from Seattle Counseling Service

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

October 2020

Easy but Incomplete, Still Usually the Best Option

QuickBooks is really all there is in a lot of ways, with so much of the market share, they don't have to be REALLY good, just work. It's too bad because it's overall a solid product as long as you choose the traditional PC version that requires either one user or a server. I have been using QuickBooks for 20+ years and while I have also had the pleasure of other software, this is the one I am always most comfortable in. That said, it'd do from a big upgrade of it's online and Mac version.

Pros

QuickBooks desktop for PC is the simplest option for most businesses, it has all the features that you need for small- medium sized businesses and for the most part, it's a great option. It is easy to change things when you make mistakes (see cons) and it has robust reporting for an inexpensive program. The system is so widely used, most folks know how to operate it and it's incredibly easy to train if not. It's an accounting system but really only for those who need ease over data integrity.

Cons

Oh QuickBooks, your online version is terrible, your Mac version is also sub-par and your customer service really leaves so much to be desired. Never ever use Intuit payroll. When the file size gets too big, without any warning, things get wonky, numbers will flash up and then change while doing the bank rec, your 'Search' function sucks but ironically, 'Find' works great. You let me change my transactions by warning me it's not a good idea but hey, I'm a rebel. The lack of system integrity (ability to change and/or delete closed transactions) is a real auditor's bane. Still, you're the best value so we keep you around and you work most of the time for what we need.

Reasons for Choosing QuickBooks Desktop Enterprise

100% Price Point decision

October 2020

William from Hezron Diversified

Company Size: 2-10 employees

Industry: Business Supplies and Equipment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2020

Quick Books is Perfect For Small to Medium size Businesses

I think quickbooks is a great accounting software for Medium size businesses such as ours its quick and very simple to use i find it very efficient when a customer needs a quotation or invoice urgently i can send him all the relevant information in less than 5 minutes overall i think its a great accounting software and its definitely the best at saving time

Pros

I enjoyed the simplicity of quickbooks once i learnt how to use the softare properly doing quotations ,delivery notes & invoices become much more efficient than using Excel once all your company details & inventory is loaded into the software doing everything like quotations & invoices are just two clicks and its done it is very time saving as i do not always have to type out everything manually save it to file and then e-mail , everything is saved onto the software all i had to do was add my customer e-mail address and i could e-mail quotations & invoices straight from the quickbooks software which was very quick and efficient

Cons

I disliked that we were limited to the number of users that can use the software at the same time once three or more people were logged the software would throw us out of what ever we were working on

Reasons for Choosing QuickBooks Desktop Enterprise

Very simple to use and its quicker than typing everything into excel and having save into my hard drive take up space. With quickbooks i know everything Is saved to the software and everything is there when i need it

October 2020

Scott from COPLAN AND COMPANY

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Rock Solid

Bottomline, accounting is a "financial statement" about your company's health. Quickbooks is the best doctor you can buy to monitor it.

Pros

I started my company 30 years ago using Quicken for bookkeeping and before Intuit offered Quickbooks. My company grew and Intuit offered Quickbooks. We converted to it and never regretted it. The time saving, ease of managing customer invoicing, efficient vendor payments, and access for our bookkeeper and CPA make it the best. Combined with full payroll services, where Intuit manages all associated taxes make it even better. Finally, customer support is extraordinarily good, particularly for payroll.

Cons

While Quickbooks is for non-accountants, there is a learning curve. Nonetheless, it is well worth the investment, given the importance of what it does for your business.

Reasons for Choosing QuickBooks Desktop Enterprise

We always review the market before upgrading to the next version of any software, including Quickbooks. Quickbooks is the software of choice for everyone we work with, including, CPAs and bookkeepers. We see no real gain in switching to something few professionals use, without a compelling reason. We have yet to find such a reason.

Reasons for Switching to QuickBooks Desktop Enterprise

Quicken is for individuals and households. Quickbooks is for commercial and nonprofit enterprises. We needed the added functionality associated with business accounting software.

October 2020

Osinachi from Connectornep

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2020

Over 5 Years of Overall Satisfaction from QuickBooks

It an Outstanding and unique experience with QuickBooks, Because of what i have been able to solve at Work, Meetings and Even at Critical Moments, I would Like the Team to continue Working Hard and also be more innovating for us not to have a reason to either go back to our Previous Product or an Easy or Advance Product than QuickBooks.

Pros

Am Proud to Say i have been Fortunate enough to get to know QuickBooks early in my World of Finance, which has lead and added few Stars to my Financial Works (Reports), My love for QuickBooks is due to it has made me receive compliments from My Line Head and Even my Colleague for the accuracy and detail I present when it comes to our financial reports. It has a easy to use feature, outstanding communication style, efficient and even Portable. Just a Few Clicks and Your Financial Report is Ready.

Cons

Getting Settled with the QuickBooks Advance, was a bit Tough, but after getting everything fix up (Setting Up), it you go to go, You also have to be careful and vigilant when Printing out Invoices and others due to the Date Changes. One thing to make sure of is the group of the items you are computing, you have to Double-Check your Reports so as not to contain Mis-Grouped information and for Accuracy.

Reasons for Switching to QuickBooks Desktop Enterprise

My Newly Employer where using QuickBooks, and after discovering it QuickBooks was easy for me to play and hover around, i let go of my pursuit in Convincing them to migrate to NetSuite .

October 2020

Myint from Tourism

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2020

QuickBooks Online is as yet the best web based bookkeeping application for independent ventures

In spite of its costs and its less-then-heavenly online assistance, QuickBooks Online wins our Editor's Choice honor for offering the best, thorough, helpful, and usable devices. Moreover, its profundity, adaptability, and extensibility clobber those of its adversaries. The race is more tight than it used to be, yet QuickBooks Online is as yet the unmistakable champ.

Pros

Simple To Use: Many clients discover QuickBooks Online simple to learn and utilize, particularly contrasted with the work area rendition of the product. Indeed, even non-bookkeepers discover the product pleasant to utilize. Bill pay: handily input sellers and their bills, and afterward pay them at whatever point you are prepared. Duty prep: send 1099s to all self employed entities over the edge with only a couple clicks. Planning: set up your financial plans, and afterward track your genuine income/costs against the financial plan to perceive how your association is performing. Detailing: MANY various reports accessible to fulfill speculators and bookkeepers. Entirely adjustable.

Cons

We have felt that their client care group ought to be more acquainted with their own item. They weren't generally ready to see the item through the eyes of a client. Changing from the online form to the work area variant was not consistent. It required somewhat more exertion than anticipated.

Reasons for Switching to QuickBooks Desktop Enterprise

Being an entrepreneur implies you'll have a great deal going on, with things changing and advancing continually. Dealing with your business' bookkeeping through a program like Excel may work for you right now, particularly in case you're a small time band, yet as your client and business base start to develop, you'll begin to confront a few constraints. This is the point at which you should consider changing to a bookkeeping programming like QuickBooks

October 2020

Andrea from ES Windows

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

October 2020

Quickbooks

We have had a great experience using Quickbooks. Our manufacturing plant is based in Colombia but we have a warehouse located in Miami, Fl. and Quickbooks has helped us integrate info for sales in the US while we are able to take care of inventory levels, billing and operations from Colombia.

Pros

We use Quickbooks for Inventory Management at our company. What I like the most about this software is how easy it is to make material reservations for customers once they all have been registered. Customer Service, Warehouse and Invoicing and Billing work integrated in the software to get the info for their individual process without having to ask for reports.

Cons

When I started using Quickbooks, I found a bit dificult to process the files when they are first imported. I think an improvement could be to ask the user to select the columns/info they want to see prior to exporting the file. Another improvement suggested is to designate more roles than sales and administrator. The admin could for example authorize a different user to update inventory levels, or mark sales, but still they would be the only authorized user to create/register a customer and confirming invoicing info.

Reasons for Switching to QuickBooks Desktop Enterprise

We needed a professional tool that helped us integrate inventory with sales and invoicing department.

October 2020

David from ATSC, Inc.

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

1.0

Functionality

5.0

October 2020

Small business person's perspective of QB Pro 2019 and prior

Overall, fairly positive. Bit stressful if don't understand newly added form questions or when upgrading to a newer release

Pros

Being able to quickly design a reusable invoice template, quickly setup new customer profiles and get invoices printed to PDF and emailed out using a laptop computer was enormously helpful, especially during business travel times before Covid-19 struck. The e-Filing feature (form 941,etc) also eliminated having to make post office trips. The biggest benefit was that the accounting firm I work highly preferred using QB backup files to transmit company info, so they could immediately get to work on tax forms for me.

Cons

There are occasions when: (1) On screen forms change, which require the user to "know" what is meant by a vague phrase (that a non-accountant would be confused by). Making some of the text into a hyperlink to popup a clarification would be helpful and easy to implement, without cluttering the screen with detail that others don't care to see. (2) Sometimes, I have already filled out a quarterly IRS 941 reconciliation form. Then while in the middle of e-Filing it, QBooks suddenly tells me it cannot proceed because I should have downloaded new forms updates. If it had instead proactively checked during my filling out the form to start with (because I spent 15min filling it out), that would have made more sense than waiting until I was finished and sending it out. (3) Each time the software becomes obsoleted in 3 yrs, it just locks up. I usually get an email a few months before offering a discount to upgrade...but not actually advising a date when the software will lock and become inactive. Adding a deadline to the email would be appreciated. Each time our QB checks for updates on the Intuit server, that is an opportunity to capture our release# and base your mass emailings on a data extract which includes the end of life date for that release#. (4) When upgrading to newer versions, there is no way to selectively exclude outdated vendors + trxns.

Reasons for Switching to QuickBooks Desktop Enterprise

Needed ongoing interaction with a CPA when my business became incorporated.

September 2020

Shannon from Askew Intellectual Property

Company Size: 2-10 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2020

Highly Recommend Quick Books

The biggest benefit for our business is the "Insights" tab, which works on Accrual Basis Accounting. It provides our net income at a quick glance within a certain time period of our choosing along with charts showing our expenses, income, and net income It also gives previous year income comparison, top customers by sales, business growth, and net profit margin by using charts to make it easier to comprehend the data. The "insights" tab is also flexible on any date range that is chosen by the user.

Pros

Overall, I'm very happy with Quick Books and would recommend to any business owner. I really like the memorized transaction list, where I can just automatically have recurring payments deducted from my system rather its monthly, quarterly, or yearly. It can also be set up as a reminder when certain bills are due for payment. It's very easy to load, keep track of your vendors and your customers as well as your own company data such as chart of accounts, and items or services that your company provides. The report center is very user friendly with reports already available by just adding a date range, and it also offers the user to create their own costume reports.

Cons

I do wish refunding clients with credit balances was a little easier. The system does work, but you need to have an invoice generated with charges before completing a credit memo to send a refund check. Our type of business is a lot of prepaid work, and sometimes the cost comes under, and I just want to refund without creating an invoice. Perhaps there is a simpler way, and I just need to learn how it is done.

Reasons for Choosing QuickBooks Desktop Enterprise

Since Quick Books came highly recommend by my accountant, I did not look into other products.

Response from Intuit

Replied September 2020

Thank you for sharing these details with us, Shannon. This feedback will help make the wanted changes become a reality. The details on how to easily refund your customers in QuickBooks Online can be found here: https://quickbooks.intuit.com/learn-support/en-us/accounts-receivable/record-a-customer-refund/00/186177. Wishing you a successful business year! -Hannah, The QuickBooks Team.

August 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Backoffice and Front officework at ease

I am very happy to use this package for payroll mangement. Earlier I had to use multiple excel sheets for each functions.

Pros

I worked on payroll management package of Quickbooks. I saved so much time in tracking expense and accounts receivable data at the same time removing human errors in payroll processing. It has very easy to understand features for state wise payroll processing based on very flexible job conditions. It tax payment system is reliable and you can have peace on these legal matters.

Cons

too many customizations lead to duplicate effort.

Reasons for Choosing QuickBooks Desktop Enterprise

very competitive pricing for small business and lots of support

Reasons for Switching to QuickBooks Desktop Enterprise

Excel was hard to capture all historical data, records keeping was difficult. Every sheet was standalone and did not talk with other sheets easily.

Response from Intuit

Replied September 2020

Hey there! We're delighted to read that QuickBooks was able to save you so much time. Providing you the best tools and backing you is our goal. We recommend visiting our blog to keep up to date with what's new in QuickBooks: (https://quickbooks.intuit.com/blog/). You can also visit our community page for tips with QuickBooks, answers to commonly asked questions and more: (community.intuit.com). Wishing you continued success. -Jay, The QuickBooks Team.

August 2020

CONNIE from simply fjb, llc

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Quickbooks - QBO for your Business

It is much easier to maintain you financial bookkeeping with Quickbooks. With the download transactions, memorization and bank connectivity, it is a great business tool. Being able to see your entire financial picture in one place is great. Having a professional able to help any time is great. This is a great business tool.

Pros

I really like QBO - which is a cloud based software. While there are several out there, Intuit has been doing it since 2005. The ease of access anywhere is a life saver. You are never far away from your financial picture. Designed for ease of use, having an accountant be able to help manage your business is just more manageable.

Cons

The good and the bad - now QBO has divided up into "industries" with features available only in certain industries. Inventory needs to continue to improve. The cost has increased over the last few years. However if you know a Pro Advisor you can get it for wholesale pricing. Some of the reports cannot be altered or customized, which can be annoying.

Reasons for Choosing QuickBooks Desktop Enterprise

When I first was looking for an accounting system for my flower shops in 1994, Quickbooks was the only "small business - self use" product out there for a reasonable cost. Peachtree and the rest were very difficult to use and did not "think" like a person would. I have tested products over the years and was a beta tester for QBO in 2006. I loved the product then and could not wait for it to become available. I have been a Pro Advisor for Quickbooks for years, it continues to grow and is still a great product.

July 2020

William from William Avon Financial

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

July 2020

Fast, Simple to use, Easy to Integrate, Support is light, and price is a touch higher than others

Overall, I have no intention of leaving QuickBooks.

Pros

QuickBooks is easy to import into, export out of and directly integrate with certain platforms. The software was built with the user experience in mind.

Cons

The price is a bit higher than the competition, so technically its a con. However, I don't consider this a negative because sometimes you get what you pay for and I found QBO to have better features and a better reputation as a whole. The support is not as easy to work with as I would like. But compared to some of the competiton, its better than not having any.

Reasons for Choosing QuickBooks Desktop Enterprise

Reputation was the primary reason. Secondary to that, it is well known in the industry and integrates with other related solutions.

Reasons for Switching to QuickBooks Desktop Enterprise

Excel even with automations doesn't cut the mustard as an accounting solution.

Response from Intuit

Replied August 2020

Hey, William. Thanks for being such a loyal member of the QuickBooks family. We appreciate all the kind words you have to say about our product. Aside from phone and chat support, you can also go to the Community for assistance (https://community.intuit.com/). Once there, you can communicate with other users as well as our experts. All the best in your business endeavors. Caitlyn, The QuickBooks Team

July 2020

Jacques from ICTTECH DYNAMIC CLOUD SOLUTIONS

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2020

Best Accounting Solution For Small Business

Pros

The cloud solution makes it ideal for small business without needing the ICT infrastructure. Its available anywhere and with the mobile app gives you data when you need it. Plenty of integrations available. Its very cost effective.

Cons

It doesn't integrate natively with on premises deployments.

Reasons for Choosing QuickBooks Desktop Enterprise

Ease of use and cost

Reasons for Switching to QuickBooks Desktop Enterprise

Ease of use and cost

Response from Intuit

Replied August 2020

Hi Jacques, We're thrilled to hear you're enjoying using QuickBooks for your accounting needs. No matter if you're in the office or out on the road, you can count on our software to back your business. We're committed to continue implementing new and improved tools to make your daily tasks easier while remaining cost effective. To hear news on what's in the works, be sure to check out our blog (https://intuit.me/2L2zqTv). Thanks for being the best part of Intuit! Kind regards, Jen, Intuit Support Specialist

July 2020

Wyatt from Maryland Leaf Magazine

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2020

Accounting made easy

I would recommend quickbooks to small to medium sized companies, as it can be a very useful tool.

Pros

Quickbooks makes it easy to look at everything you are doing financially, from sales to tax reports. It also helps me send files to my accountant, in a way I can continue working while he makes necessary corrections (usually aren't any needed)

Cons

The only thing I disliked about this software was the fact that it sometimes got the next check number wrong and I had to manually type in. Nevertheless this a small inconvenience.

Reasons for Choosing QuickBooks Desktop Enterprise

Price

Response from Intuit

Replied August 2020

Heya, Wyatt! We'd like to thank you for taking the time and leaving us a review. We're delighted to read that QuickBooks makes the harder parts of running a business easier. Knowing that it allows you to send your files to your accountant while continuing to work brings a smile to our face. We recommend visiting our blog to keep up to date with what's new in QuickBooks: (https://quickbooks.intuit.com/blog/). If you continue to see your check number being listed incorrectly, we recommend letting our phone support team know right away. They can be reached by following this link:(https://quickbooks.intuit.com/learn-support/en-us/open-programs/contact-support/00/433872). Wishing you continued success. -Jay, The QuickBooks Team.

May 2020

Ricky from Cardax, Inc

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

May 2020

Quickbooks Online - Rock Solid Accounting Software!

Overall it's been a positive experience. We've used Quickbooks from the very beginning and have no plans to change anytime soon!

Pros

Quickbooks is very user-friendly. When I took on the accounting duties for our company, I never had any accounting software background before using Quickbooks, but I was easily able to understand how to use it quickly. One of the best features for me is the customization of reports/templates. Once you understand how to customize reports and use recurring templates it becomes a huge time saver. In addition, since it is a popular accounting software, there is always a lot of answers available online, youtube, customer service, etc.

Cons

One thing I wished Quickbooks added is the ability to import an excel file into a bill. Our employees submit expense reports in excel and I would like a function that allows me to import it into a bill. Right now I have to manually copy and paste the information from the excel expense report into a bill. I asked someone in customer service about this and they said it wasn't an available feature yet. It would save a lot of time!!!

Reasons for Switching to QuickBooks Desktop Enterprise

We wanted out accounting to be available online so we could access it from anywhere.

April 2020

Fazal from Tsinghua

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Broadcast Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

My Response to QuickBooks Online Advanced

Being a proficient user of QuickBooks, my overall experience with this software is based on my daily usage and I can rate it 9/10. No doubts it makes my and our organizations' employees work more efficiently. If someone asked me to use this software, I'll definitely recommend it to them. Because of its analytics, advanced facilities and integration with 3rd parties including many other required features make it highly recommended software in the market of accounting solution software.

Pros

QuickBooks software helps from small to large businesses, companies, and enterprises to manage more efficiently their accounts through the best cloud-based software. Enterprises can easily manage their projects, invoices and other accounting solutions. This Software has a centralized dashboard, it allows users to get more insights into their business swings. This software also helped me much time to see my organizational performance by using QuickBooks Online advanced key performance indicators. Another benefit of using this software that it gives its administrators to assign the chore to the employees for example salespersons and others. Capturing easily digital receipts copies sorting out transactions, tax categories handling and other improved financial operations in this software make me and our organization toughest tasks easier those were never like this before using QuickBooks.

Cons

However, having all these wonderful pros I personally feel some cons of this software being a proficient user. Some of the features for industry types of businesses are not enough just for an example for eCommerce Barcode scanning etc. If I take it out of accounting solution there would be missing some other reports key factors. Sometimes the system crashes happen very rarely but still is a problem.

April 2020

Bakari from BakariChavanu.net

Verified Reviewer

Company Size: 1 employee

Industry: Writing and Editing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

4.0

April 2020

Great for Preparing Quarterly Taxes

Overall, I have a good experience with Quicken Self-Emloyed because the application is easy to use and I don't have to go and manually update transactions on a daily basis. I review it about once a week, right before my quarterly taxes are due.

Pros

I've been using Quicken self-employed, which is part of QuickBooks, for about five years now. I have seen the online application improved with more useful features, and user interface. I basically use the online version of Quicken to send out invoices, and keep track of business related income and expenses. I particularly like how Quicken syncs between my desktop web browser and my mobile devices. The invoice feature is very useful because I can send with a single click reminders to my clients about invoice payments, and another click for letting them know their payment was received. Quicken also processes my financial transactions without requiring constant manual input. once Quicken knows how you want to assign particular transactions, as business or personal, it automatically makes those assignments for each new transaction. You can also use Quicken to assign tags different types of transactions, which is useful for letting you know where and how your spending your money. Quicken is very useful for giving me an estimation about my quarterly taxes, and there is also a feature for keeping track of mileage. The mileage tracking is easy to use on my iPhone. And parts of the feature are also automated if you choose to set it up that way.

Cons

Quick Self-Employed is about $4 too expensive, and it doesn't provide very good support through its online chat system.

Response from Intuit

Replied April 2020

We'd like to thank you for being a member of the QuickBooks family for the past 5 years. We genuinely appreciate your loyalty and are thrilled to hear that you've enjoyed using the product. Feel free to visit our Community, as it's a fantastic resource for helpful info regarding the product.(https://community.intuit.com/) Wishing you continued success! -Hannah, The QuickBooks Team.

April 2020

Donna from Consumer Goods

Company Size: 11-50 employees

Industry: Farming

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

April 2020

Very Happy with this software.

Saves us on postage since we can email our invoices. If you make a mistake there seems to always be a way to correct without any problems.

Pros

You can make so many different reports and is very easy to use. Once you learn one area of the software, the others on based on the same format.

Cons

Off hand the only feature I would suggest is in the vendor information for General Ledger Accounts, I personal would like 10 lines to disperse my bills. Payroll needs separate taxes and net, etc. As of right now you can only put in 3 lines.

Reasons for Choosing QuickBooks Desktop Enterprise

Seemed like QuickBooks had more to offer. Very universal and when putting in a sales order, once you enter it, you can make changes from pick ticket to invoicing.

Reasons for Switching to QuickBooks Desktop Enterprise

Outdated software and very time consuming to get something done.

Response from Intuit

Replied April 2020

Thank you for the review, Donna. It's comforting to know that QuickBooks offers the reporting you're looking for. We're constantly trying to improve this area of the product as we want to ensure all of the reporting methods needed are available. We've taken note of your feature suggestion and will be providing this to the product development team. Wishing you continued success and happiness with the product! -Hannah, The QuickBooks Team.

March 2020

Dr. Joseph from DuChene Natural Health Center

Verified Reviewer

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Big improvement over the desktop version

The newer online version is two thumbs up. I had a CPA that recommended I go back to the program and very glad that I took his advice. The new streamlined format is exactly what I need for my business.

Pros

I love the fact that I can check out, update and work all my financials from my ipad, phone and computer. I used to use the older Quickbooks desktop version years ago. I dumped it because it was really hard to use. I am a Chiropractor and not a CPA. The past couple of years we have been using the online version and it is exactly what I wanted/needed for the finances and my Chiropractic office.

Cons

The only problem that I had was, setting up the original accounts and Paypal. I did not set the original accounts up correctly. My bookkeeper fixed all this and explained it to me. From there everything worked out great. Except for the PayPal app. I am happy that I do not do much business through PayPal because it is the only account that I need to spend some real time with to reconcile and make sure I do not have duplicate transactions.

Reasons for Switching to QuickBooks Desktop Enterprise

I moved from Quickbooks Pro to doing my bookkeeping in Microsoft Excel because I could not get Quickbooks Pro to do what I wanted it to do. My CPA recommended that I move back to the Quickbooks Online program because the interface is different. I trusted him and very glad I did. I am sure that the Quickbooks Pro, at that time, was an awesome program. But, for me I could not get it to perform the way I wanted to. The new format was very easy for me to implement, understand and pull reports that helped me with my business financials.

February 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

February 2020

I taught my brother over the phone!

I would and have recommended this product to anyone starting or operating a business for its ease of use. You do not need to be an accounting major or have years of bookkeeping knowledge to figure out how to use Quickbooks. If my brother can learn to use it, so can you.

Pros

The home page is streamlined by tasks and makes it easy to move through the different modules; accounts payable, accounts receivable and payroll. Many years ago I chose Quickbooks Pro desktop for my brother when he started his own company. He was using the old "file the receipt" in a box method and then once a year giving his "files" to his CPA for tax purposes. This method was okay when he was working for someone else but when he started his own business he needed to have his bookkeeping computerized and asked me for help. I chose Quickbooks Pro because I was able to teach myself and used it often enough I knew I would be able to guide him over the phone ny using the icons on the home page. Without any previous bookkeeping or computer knowledge, he can now invoice his clients, post payments and reconcile his bank statements all by himself. Even the payroll module is easy to use and navigate and with the right set up will calculate wages & taxes due. You just enter the employee hours and hit submit. You can then print paychecks or with the enhanced version use direct deposit. It helps keep you government compliant by letting you know when taxes and reports are due and lets you submit reports and pay taxes through the payroll module.

Cons

I do find the enhanced payroll through Quickbooks to be little pricey since you have to pay a yearly fee, a monthly fee and a per employee fee each payroll but it is a full-service payroll option and about as much as using an outside service. One of the features I find to be annoying is the customize report option. There are so many fields you can choose in the customize your report option that just will not populate with any information and you end up with empty columns. It would be better if only usable fields be listed in customize report instead of every available field found anywhere in Quickbooks. If you can't use them, lose them.

Reasons for Choosing QuickBooks Desktop Enterprise

More features and functionality.

February 2020

Andrew from Military

Verified Reviewer

Company Size: 1 employee

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

February 2020

Quickbooks is still the best for small business, despite its shortcomings

Overall, Quickbooks is great for small business, particularly those that have all employees on-site. If you have employees off-site or want a third-party (accountant, for example) to have access, you may want to plan ahead of time and determine if Quickbooks is a great fit. There are third-party apps (QBOX) that can help off-site employees access it, but there are limitations. Otherwise, you need IT to help you set up servers or pay higher prices to Intuit for their customized solutions. That issue aside, Quickbooks is a great product after you get past the learning curve.

Pros

Quickbooks is universally known, compatible with many banks and third-party apps, and can be quite helpful for small businesses. You can customize reports, memorize transactions, and make use of many other time-saving features. Once you get comfortable, you can very quickly manage your accounting and see where your business stands. Also, since it is so popular, there are numerous websites that share helpful tips and tricks.

Cons

There is a steep learning curve for most users. You will not feel comfortable with it for the first few months. Since it is so popular, however, you can search for nearly any task and find several websites that explain how to perform a task. As a CPA, sometimes I just wanted to see the transaction behind the curtain and it can be difficult to see that. Also, remote access for an external accountant or off-site employees is cumbersome and can require paid assistance.

Reasons for Choosing QuickBooks Desktop Enterprise

Quickbooks online is very limited in capabilities.

February 2020

Mark from Mamor LLC

Company Size: 2-10 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2020

Quickbooks review from a long time user.

I would rate my overall experience with QuickBooks as Very Good. It is not the most sophisticated accounting software on the market but interface and general user experience makes it a top choice when looking for non industry specific accounting software.

Pros

I have been using QuickBooks with multiple companies for over 15 years. Have found that once the learning curve has been mastered the interface is intuitive and clean to work with. Over the years many of the ancillary weaknesses or lack of added needs have been addressed. While I used to think QuickBooks wasn't evolving quickly enough with changing needs. They have improved greatly over the last 5-6 years and I feel the software has become flexible enough to handle our growing and changing needs.

Cons

I would say my main concern has been the lack of sophisticated statistical analysis that other accounting software provides. Quickbooks has been addressing these concerns over the last few years and has and is improving in these areas.

Reasons for Choosing QuickBooks Desktop Enterprise

User interface was easiest for my employees to start with and improvements in function has been a key to continued use.

January 2020

Chris from Nethermore

Company Size: 2-10 employees

Industry: Music

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

January 2020

Great Comprehensive Software for a Company That is Just Emerging

The first hurdle was getting used to the new software. A person isn't left alone though and there is alot of information online to assist you until it becomes routine . All in all, this is very good software for a smaller business.

Pros

This is a really good all around type software which is anchored in the accounting segment of your business. You can have up to thirty users and the administrator can set up restrictions and controls so the staff can only access segments of your data. This is particularly handy when you have staff that need to be able to enter information on inventory but you don't want them to have the access to your business' accounting information as a whole. The root of of the program is for transparency to your bottom line but it goes much further than that. The software is flexible enough that it would be suitable for pretty much any industry a small business would run in to suffice for all of their software tracking needs. Where the real value is for me in on the Inventory Management workflows. Some of the more exciting features revolve around the rules that can be set up for expediting business processes. Once such rule is around inventory purchasing. If you have your agreements set up with a vendor you can have the software authorize and cut POs directly when your internal rules dictate that the purchase is necessary. This saves a ton of time from having to have someone manually vette and authorized routine low cost consumable type items. There is now mobility integration as well and although I haven't had a chance to dive into the different apps that are available they look promising for any company that has a field operational workforce.

Cons

Some of the features seemed excessive for the level of detail that a smaller business requires. Perhaps this is to hit a more vast market group but it was a bit encumbering to get used to at first.

Response from Intuit

Replied January 2020

Hi Chris, Thank you for taking the time to write such a detailed review. It's great to hear how the features of QuickBooks have helped you manage your accounting needs. From inventory management to setting up multiple users, you can count on QuickBooks to back you each step of the way. When designing our products, we want them to be accessible for any business owner from any industry to take charge of their books. With that being said, it takes time to get used to a new software. To help with this, we have multiple resources available online, like our Community site (http://community.intuit.com/), to make it easier to become familiar. We're so glad you're enjoying QuickBooks and look forward to working with you for years to come. All the best, Jen, Intuit Support Specialist

January 2020

Isaac Tatenda from Ethical Holdings

Company Size: 201-500 employees

Industry: Farming

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2020

Quickbooks review by Isaac Fungura

I have been able to capture all inventory, sales, receipts and payments data and all journals seamlessly. I have also been able to extract customised reports such as trial balance, income statements, statement of financial position and statement of cashflows. Customer & supplier information management has been made easy by the flexibility offered by Quickbooks

Pros

The user interface is easy to use, flexible and keeps up to date with trends. Inventory Management - Allows seamless management of our multiple warehouses across the country. You can easily check inventory quantities on hand, set up re-order quantity and make orders within Quickbooks. This saves time because you then receive the goods in Quickbooks with their serial numbers and instantly updates the inventory ledger. When issuing out the goods for sale or utilisation, the serial numbers are also tracked and inventory & sales account are updated instantly as well. In terms of flexibility, you can attach receipts of your expenses that you incur on the go or, acquittals submitted by our field team to the finance office - these can easily be scanned and attached to the transaction for easy of audit trail/reference material. The same can also be done for sales - customer KYC information can be attached to the datatbase or the transaction. For instance farmer details including farm location Users can also chat online in QB and discuss transaction matters while working. They can also chat with the Admin to address challenges being faced. Online banking - you can easily link QB with you bank statement feed to avoid manual capturing of transactions into the cashbook. Import/Exports of data - you can easily export reports or import large data sets to avoid manual capturing of transactions such as journals or inventory issues. Invoice & dashboard customisation

Cons

System is sometimes unstable, especially when handling large amount of data with multiple users and multiple work stations/locations Excludes payroll function, which is an add on module at a cost Excludes project management feature, hence you have to get another software to run your project management I was also not able to link external excel sheets to automatically update the ledger and vice versa without importing or exporting data.

Reasons for Choosing QuickBooks Desktop Enterprise

Quickbooks was more affordable yet sufficing our needs

Reasons for Switching to QuickBooks Desktop Enterprise

Pastel Xpress had some rigidity on daily operations. We had to keep files of KYC documents outside the ERP hence exposing the company to risk of data loss and complexities of document retrival which is also time consuming. The rigidity also made it less user friendly hence complicated for first time users hence required a bit more training for users.

January 2020

John from Sunny Days In-Home Care

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2020

Accounting Without a Financial Background

When I became the Executive Director at our home care agency, my list of responsibilities went from strictly operations (my background) to include every component of the company. Without any experience in accounting or finance I was somewhat nervous about being responsible for overseeing our finance division as well. QuickBooks is so user friendly, that with some basic training from our Financial Manager, and some time spent on YouTube, I was able to quickly gain an understanding of where our agency stood from a financial standpoint. The fact that I could understand this so quickly is a testament to how user-friendly QuickBooks truly is. I'm able to easily monitor where our company is with regards to Accounts Receivible, Accounts Payable, Payroll, and Profit and Loss. Our agency has grown significantly over the past few years, QuickBooks is one of the reasons that we've been able to scale up so easily. I highly recommend it for your business!

Pros

-I really like how easy it is to navigate the dashboard. I can quickly go in and find whatever I'm looking for at that time. -QuickBooks' ability to interface with Apps such as Expensify, that allow us to keep everything in one place is a great feature as well.

Cons

-We initially had a difficult time syncing it up with our bank account. We were able to eventually set it up, but it took some back and forth to figure it out.

Reasons for Choosing QuickBooks Desktop Enterprise

Quickbooks seemed much more user-friendly, and also was accepted by our online scheduling system.

January 2020

Scott from PM2 Strategies

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

January 2020

The Default Small Busines bookeeping software

We mostly like it. It dominates the market so much that it has become the default bookkeeping solution. I think the only reason to choose something else would be if your business far outgrows QuickBooks, or if your business type is particularly well-served by a niche product. Some add-on features are useful, such as 1099 reporting. There are many third party add-ons available.

Pros

The main thing to know about Quickbooks is that it is the dominant player in small business bookkeeping. That means that every CPA knows how to use it and can help you to set it up for your business. Nearly any bookkeeper you might hire has used it before, so their learning curve should be short. It is cloud based, so your data is much safer from disasters than if you stored it on your own server. User support, while less than perfect, is at least plentiful through the message boards and other sources you might find in bookstores or on the internet. Although it is not optimized for government contracting, you can set up a chart of accounts that complies with DCAA requirements, and use the "Class" feature to distinguish between government contracts / customers. With such a large user base and development team, it is reasonably bug-free and feature rich.

Cons

About once or twice a year, they seem to make a change to the user interface...notionally to improve the user interface, but for us it vexing that features we used to know where to find get hidden under some other menu. Some cursing ensues in the office, then we find where the feature is hidden, and work continues as normal. Sometimes they seem to push the add-ons we don't want, such as payroll or financing. The subscription price went up a lot after we had been loyal customers for a couple of years...meaning it is a lot easier to stay with them and pay the higher price than it is to go shopping for an alternative.

January 2020

Theresa from Rodenstock USA

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Accounting software for beginners to experts

We're a small-medium sized business, and Quickbooks is the best option for us to do our own accounting. Once a year, we'll send the file (it even has "send an accountant's copy" options) to our professional accountants to look over.

Pros

Quickbooks is honestly the easiest, most straight-forward accounting software I've encountered. And if there's something you can't find, they have an awesome how to section online, where you can find professional advice or even advice from other users! Their home screen has little arrows pointing you in the right direction (like Sales Order -goes to-> Invoices -goes to-> Receive Payments). Makes it easy for even computer illiterates to use! It follows a very easy structure, so if you have any common sense but no accounting background, you can still figure out what to do!

Cons

Quickbooks sometimes has little glitches or shuts down when you're trying to do something. It's not that big a deal, doesn't happen very often, but when it does, it's usually when you have someone on the phone waiting for you, and you're trying to get QB working again.

Reasons for Choosing QuickBooks Desktop Enterprise

Xero was extremely expensive, though it does have more extensive accounting capabilities. We went with Quickbooks because it's affordable and really does have everything we need to run this business day to day.

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