About QuickBooks Enterprise

QuickBooks Enterprise is an accounting solution suitable for small to midsize businesses across several industry verticals including construction, distribution, manufacturing, and retail. The solution offers functionality to manage multiple users, locations, inventory workflows or large amounts of transaction data.

QuickBooks Enterprise offers customizable reporting tools that help users analyze data and make informed business decisions. The solution integrates with Microsoft Excel to expand its reporting capabilities. QuickBooks Enterprise also offers tools to scan and attach multiple documents including receipts and quotes. The tool enables businesses to arrange documents into categories and keep track of important accounting files. The solution also mainta...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

15,977 Reviews of QuickBooks Enterprise

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(9,375)

9,375

4 stars

(5,421)

5,421

3 stars

(964)

964

2 stars

(160)

160

1 stars

(108)

108

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15977 results

June 2019

Amber Elizabeth from Titan Analytical

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

June 2019

Discount Bookkeeper in your pocket

I've used quickbooks as the administrator for several small businesses. It's a powerful tool that can even be useful for forecasting so long as you keep up to date with it. In my own freelance business, I've started to use Quickbooks Self Employed which is not currently as useful as the Quickbooks I've used for small businesses, but the cost per year reflects the lessened capacity it offers.

Pros

Not only does quickbooks make bookkeeping seem accessible to anyone with the slightest grasp of numbers, the apps make it easy to keep books up to date on the road. It is only as useful as the the effort you put into the software. It's not exactly intuitive, but there are many resources to support you as you learn. It's very easy to find a Quickbooks bookkeeper to work with that can support your business if it's not your speciality while making the transactions easy for both parties. Specialty apps can add to the functionality of Quickbooks increasing the power of this software.

Cons

Because the detail pulled from the bank can sometimes be quite homogeneous, QBO will try to categorize "Wire" transactions or "checks" to the latest transaction payee. Creating rules to ignore the transactions is tedious and can be confusing to new users of the software that may not realize that its matching to previous transactions. The new model of "tiering" users and how many functions they access seems a bit suspect to me, but so far, we have not reached any limits so I don't know how this will impact us, if at all.

Response from Intuit

Replied August 2019

Thanks so much for a detailed review, Amber! We're glad to hear you've been able to easily keep track of each aspect of your business, and other businesses you manage, all while on the go. You can count on us to be there for each business endeavor. We recommend this article that provides a detailed explanation of how to set up and use bank rules (https://quickbooks.intuit.com/learn-support/en-us/banking-topics/how-to-set-and-use-banking-rules-for-downloaded-transactions/00/186468). Additionally, this link offers info about adding, deleting, and changing user access within the account (https://quickbooks.intuit.com/learn-support/en-us/delete-users/add-delete-or-change-user-access/00/185920). You'll find a hyperlink in the same article that will take you to a list of different types of user roles. Thanks for stopping by to leave a review! Morgan, The QuickBooks Team

January 2020

Scott from PM2 Strategies

Company Size: 2-10 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

January 2020

The Default Small Busines bookeeping software

We mostly like it. It dominates the market so much that it has become the default bookkeeping solution. I think the only reason to choose something else would be if your business far outgrows QuickBooks, or if your business type is particularly well-served by a niche product. Some add-on features are useful, such as 1099 reporting. There are many third party add-ons available.

Pros

The main thing to know about Quickbooks is that it is the dominant player in small business bookkeeping. That means that every CPA knows how to use it and can help you to set it up for your business. Nearly any bookkeeper you might hire has used it before, so their learning curve should be short. It is cloud based, so your data is much safer from disasters than if you stored it on your own server. User support, while less than perfect, is at least plentiful through the message boards and other sources you might find in bookstores or on the internet. Although it is not optimized for government contracting, you can set up a chart of accounts that complies with DCAA requirements, and use the "Class" feature to distinguish between government contracts / customers. With such a large user base and development team, it is reasonably bug-free and feature rich.

Cons

About once or twice a year, they seem to make a change to the user interface...notionally to improve the user interface, but for us it vexing that features we used to know where to find get hidden under some other menu. Some cursing ensues in the office, then we find where the feature is hidden, and work continues as normal. Sometimes they seem to push the add-ons we don't want, such as payroll or financing. The subscription price went up a lot after we had been loyal customers for a couple of years...meaning it is a lot easier to stay with them and pay the higher price than it is to go shopping for an alternative.

October 2019

Miguel from Plant With Purpose

Company Size: 11-50 employees

Industry: Environmental Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2019

Finance & Accounting Assistant

It's been great because of the online aspect. I can work from any computer and even work remotely. I've connected to some great apps like "Business Importer" or "Billpay" where i can import data into the system and have taken full advantage of the bank synching feature.

Pros

We use Quickbooks Online and below are the pro's: 1. It's online and comes with cloud storage for attachments and other 2. Great admin management controls. Not super sophisticated but very useful indeed. 3. GREAT GREAT apps that work and synch with QBO 4. Bank synching that allows you to match expenses and income to the bank to help reconciliations go quicker

Cons

1. Limited reporting formats. It has several custom reports that you can customize but sometimes it does not have the option for specific reports you would like to see. For example P&L by transaction detail. 2. Customer support is limited, hard to get a hold of, and not the most helpful all the time. A lot of times they refer you to a link 3. Would be nice if you could also customize columns in the entry side of things with customs menus or dropdowns. You have the basic and essentials but would be nice if it was more customizable.

Response from Intuit

Replied October 2019

Hi there, Miguel. Maintaining organization is key to running a successful business. We're thrilled to know you've been able to do this with QuickBooks! You've got some great suggestions. To keep up with ways we're working to improve the software, we recommend checking out our Blog (https://intuit.me/2L2zqTv). Additionally, to receive tailored info about specific questions, the Community is available as an alternate route to reach support (https://community.intuit.com/). Thanks for your review! Morgan, The QuickBooks Team

December 2017

Andrea from Self Employed

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

December 2017

Please don't buy this. It's really, really bad.

Pros

Cons

The multi-store is awful. It uses a third party email client to send the exchanges. Both computers must be using the same email client, or it causes bugs. Then sometimes the store exchange doesn't actually update anything so you have to do it several times. This is super fun when it won't include employee hours from a satellite store and it's payday. In addition to that, if you're setting up a new store, it must be the same version as the other stores, or it won't work. This becomes a problem when they stop supporting the older version after 12-24 months, which means you have to pay to upgrade every single machine in all of your stores. This software has been a complete nightmare for me, and if you try to call for support you better speak Hindi, otherwise, you're screwed. You don't get a native English speaker on the phone until about the third level of support. An average for me has been a half hour of hold time, plus 20 minutes per level of support, with 10 minute hold times between each "support professional". So generally, it takes an hour and a half of dealing with low-level employees with questionable language skills, asking you the dumbest questions you can imagine before you get someone who can understand what your problem is. I have to do this at least once a month. If you watch it like a hawk; and by that I mean you check you do a physical inventory count and check your items weekly, and you double check every store exchange, it can work. This is probably the worst point of sale software on the planet. I've been fighting it for three years, and I'm happy to say I've dumped it for something much better. The inventory management is not good. It deletes items on its own. It changes the quantity of stock for no particular reason. It loses transactions. It generates duplicate items and prices them at $0, so if your employees aren't paying attention they give stuff away for free. It is impossible to keep an accurate inventory unless you do a physical count about once every two weeks. Sometimes it simply loses data. For example, in 2014, it lost all records of the sales, inventory receiving and employee hours for February, March, and April. It was really a true joy to sit down and try to explain that to the IRS. The multi-store is awful. It uses a third party email client to send the exchanges. Both computers must be using the same email client, or it causes bugs. Then sometimes the store exchange doesn't actually update anything so you have to do it several times. This is super fun when it won't include employee hours from a satellite store and it's payday. In addition to that, if you're setting up a new store, it must be the same version as the other stores, or it won't work. This becomes a problem when they stop supporting the older version after 12-24 months, which means you have to pay to upgrade every single machine in all of your stores.

January 2020

Antonio from Mustard Seed Systems Corp.

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2020

Best Accounting Software for SMBs

With Quickbooks I can see the overall health of my business. I can track my expenses, sales, inventories, financial reports and other vital information for intelligent decision making.

Pros

The thing I like most about Quickbooks is its completeness. For a small to medium sized business one gets to have a user friendly accounting and inventory system all rolled into one. Add to that its customizable reports suited to ones needed data. Some of these reports which are very vital to a business owner are Daily/Weekly/Monthly and even Annual Sales Report, Inventory related reports, Expenses Reports, Accounts Payables and Receivables, Banking and many more.

Cons

Like any software, or for whatever product that is, Quickbooks also have some flaws. Personally, I would prefer the customization of forms to be more flexible where the user can have more control. An example of this is the addition of additional fields aside from those that are built-in. Another thing i don't like about Quickbooks is its limitation on the number of items and the size of its company file. In a previous company I worked at, I have reached the maximum number of items, thus I was faced with deleting some items, and those items had transactions connected to them. Finally, I suggest Intuit increase the maximum company size because in my experience, when I reached the maximum company file size, the system totally lagged big time.