Is Billtrust right for your business?

We’re here to help you make the best Accounting Software choice.

best for

  • Accounting
  • Best For Medium Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Billtrust?

Billtrust is an A/R automation suite for B2B companies. This software provides automated order-to-cash solutions that meet diverse buyer requirements, secure multi-channel payment enablement, and intelligent matching and payment posting. This platform also includes features such as invoicing, collections management, and an eCommerce web store platform.... 

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User Review Highlights

4.86

29 Reviews

5
25
4
4
3
0
2
0
1
0
5

Ease-of-use

out of 5
5

Customer Support

out of 5
5

Value for money

out of 5
5

Functionality

out of 5
  • icon"Moving around the Billtrust web-site is very user friendly. Training our people on how to use was very easy."
  • icon"It can be difficult sometimes when customer's lock themselves out of the software by forgetting either their password or user name."
  • icon"I really have not con's maybe the longer hours of operation if we were to have a problem later at night."
  • icon"I suppose the delay in uploading invoices which is vary minimal but I had to write something."

Read user reviews

How much does Billtrust cost?

Contact Billtrust for pricing details.

Free trial

Not Available

Free version

Not Available

Which features does Billtrust offer?

Core features:

Billing & InvoicingBilling PortalContact DatabaseContact DatabaseCustomizable InvoicesDunning ManagementInvoice HistoryMobile PaymentsMulti-CurrencyOnline InvoicingShow more features +

People who reviewed this software give it a 5 star rating for functionality.

How easy is Billtrust to use and deploy?

Billtrust supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 5 star rating for ease-of-use.

What do verified users say about Billtrust

4.86/5 out of 29 Reviews

Showing 1 - 5 of 29 reviews

User Profile

Lisa

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

BillTrust is so easy!

Easy online payments & customers can view/print invoices/statements themselves without needing to call each time.

Pros

Ease of use for Client Connect; online payments are a breeze for customers. Including One-Time Payments where customers don't even have to log in.

Sherri

Company size: 51-200 employees

Industry: Import and Export

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2016

Best Vendor Partner

Billtrust has been a valued vendor partner since 2006. Our invoicing process was time consuming, labor intensive, and very expensive before partnering with Billtrust. With Billtrust, the process is automated, the invoices look professional, and we've realized savings in every area -- labor, postage, forms and envelopes, etc. Most of all, our customers are extremely happy with their invoicing and the flexibility provided by using Billtrust.

Pros

Invoice delivery to our customers is quick, efficient, and accurate. We are notified automatically and immediately if an electronic or fax delivery fails so we can fix it quickly. It's easy to resend either a single invoice or multiple invoices. Our customers have many options and can choose what is best for them -- Invoice Gateway, Invoice Central, Ebills, email or fax copies. For those that still want invoices via USPS, we have the ability to select the criteria to maximize savings.

Cons

Hmmm, can't think of anything.

Jamie

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2017

Reliable service.

Pros

The Billtrust service is very reliable. We do not experience issues very often. When there is an issue they are fast to respond.

Cons

I wish it was easier to modify the forms for the end user on the fly. If there was a template the end user could modify on the fly it would be a nice addition.

Deanna

Company size: 201-500 employees

Industry: Import and Export

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2016

Decrease your FTE

When I started working for this company we had just begun to look at Billtrust for a distribution tool. To acclimate myself I began to review the company and what it offered and realized that they were a great value add for things that we weren't even considering at the time.

Pros

The distribution tool enabled us to more effectively utilize our resources. Instead of having an FTE sitting at a desk, folding and stuffing envelopes all day, we were able to use them to perform other tasks that needed to be done.

Cons

The things I like the least is having to talk to so many different people throughout the business to accomplish a task.

Staci

Company size: 51-200 employees

Industry: Import and Export

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2016

Accounts Receivable Automation

We have been using Billtrust for over 7 years to process and distribute our invoices and to manager a AR portal. Our E-billing % is up to 72% saving us postage and the time it takes our customers to get our invoices. More of our customers are using the portal to retrieve invoice copies and make payments. This cuts our administrative cost. Their marketing tools have helped us to be successful.

Pros

When customers get our invoices faster then we get paid faster and we have a higher customer satisfaction. Our customers love that they can see their account, get invoice copies and make payments on their schedule.

Cons

Our experience is most very good. I would only say that sometimes special projects or form changes can take a little long.

Showing 1 - 5 of 29 reviews

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