All QuickBooks Desktop Premier Reviews

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Karla

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2018

Depends on what you need

I have used this for many, many years and still like it a lot. But I don't know how long desktop solutions will be around given the stampede to cloud-based subscription software.

PROS

You are not dependent on internet to make use of it, and as it has developed over the years it has many easy to use features, and special accountant tools. I like the desktop data flow reminder for clients to help them understand how to use the product. Each year they release a new version with new or improved features, and there are regular maintenance releases. You can choose one of the industry specific versions of QB Premier that best meets the needs of your business. Setting up a company file can be very easy if you know what you are doing.

CONS

This is a desktop software that you have to replace with updated versions. After 3 years you no longer are able to get support or updates (each May a year gets "sunsetted") though it will still work. It is not easy to work with your accountant without sending files unless you pay for a hosting solution. Naturally, if you don't have it backed up frequently away from your local computer, you can lose your data in a crash and may not be able to recover it. Bank feeds for automated data entry usually incur bank charges, which is not true in QuickBooks Online.

Michael

1 employee

Used weekly for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2017

QB Premier Desktop

Quickbooks (QB) Premier is the top line version of QB and has many industries that it customized for. Sometimes you can buy one then select your industry in which you'll be lock in or buy the specific one for your industry. It's also the most expensive version of QB. The accountant edition is the Top line version and has access to all industries but it doesn't necessarily work that well when switching between industries. People using the 'cash basis' will find QB easy to use. Once you use the 'accrual' method along with invoicing, things get messy VERY EASILY! PEOPLE MUST LEARN HOW TO USE QB PROPERLY BUT DO NOT!! THE FAULT OF A MESSY QB FILE IS THE OWNER(S), NOT THE BOOKKEEPER/ACCOUNTANT! PAY SOMEONE TO FIX YOUR QB FILE IF POSSIBLE! Payroll module is available at an cost but it's NOT very good. Outsource to an external payroll company for payroll instead! When people say that they only use QB to track their expenses/income like a check book but DO NOT use it for anything else, then there's TROUBLE!

PROS

Relatively simple to use, though users MUST LEARN how to use QB PROPERLY!! Ready made Generic reports

CONS

EXPENSIVE! Garbage in, garbage out! Don't blame software when MAJORITY of mistakes are done by Users NOT KNOWING WHAT THEY WERE DOING!! MUST learn to use the software properly! Software support/life has been reduced to ~3 yr cycle. Online bank feeds don't work 100% so must pay attention to what is (not) imported from online banking account! Many features are BURIED within menus and submenus!! Client files are ONLY compatible with the previous yr's version instead of ALL Years versions (i.e. 2017 file may be opened in 2016 but not any older year versions) like it used to be YEARS ago! Compacting files do NOT work well as it screws up the beginning balance after it compacted and many client accounts are messed up as well. Need this feature to remove MANY Years worth of OLD financial data! Payroll module is available at an additional cost with an ANNUAL fee!

Michael

1 employee

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2018

Same as QB Desktop but top-line version

The premier versions are basically the SAME as the basic versions but adds industry specific features. The Accountant's version is the best, though priciest, version.

PROS

Same functionality/features as QB Desktop but adds some specific industry features. The best version is the Accountant's version which has many of the industry features (switch to different industries formats).

CONS

Same as the QB desktop version previously previewed. Intuit is making the software obsolete ~3 years as it's dropping support and updates. The price is MORE expensive than the basis versions. People STILL NEED to learn how to use QB Desktop regardless of the version to avoid many issues caused by the Users themselves. AVOID the payroll subscription and hire an external payroll company esp. if there's lots of benefits involved! Can NOT read QB files from the previous version and MUST upgrade them to the current version so be Careful If the client WANTS the accountant's copy back!

Kim

2-10 employees

Used less than 12 months

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed July 2017

Quick books looks after (almost) everything I could possibly need for me to run a business, it is just taking me a bit of time to learn.

Overall, I am very happy with quick-books. I miss the simplicity of WAVE sometimes, but love how quick books manages my inventory, ordering needs, purchase orders, sales receipts, email, logo's, etc. I would probably have benefited from a class first. Having started using it, I would never go backwards again and give it up. It is part of the company now. One of us!

PROS

Pretty much everything needed to run a business is in quick books. Love how everything is mapped out on the home page. Was trying to run small business with "WAVE" and Excel. We were doing it but it was hard to keep track of everything. Love having a program that manages everything you could possibly need all in one place. Lots of help available on line (great), if you know what the problem is and where to look for the answer.

CONS

When a mistake is made, trying to find the mistake and fix it can be quite difficult. My Mistake: Figuring out what has to be voided or deleted before I can void or delete something else. Figuring out what the mistake was, knowing where to look for it ( I have entered a couple of entries twice. One as an invoice that was paid, and one as a sales receipt. When I was doing a search for the sale, because they were entered differently ...when I did a search for the sale amount both transactions wouldn't show at the same time. They only looked for INVOICE, or BILL etc- It wouldn't search for amount in two different ways of billing. Both of them had been deposited before I realized I was wrong. Boy did I spend a lot of time 1st figuring out what had happened , then 2nd figuring out how to fix it so everything reconciled. There is a lot of "help" available on line, so long as you know what you are looking for. Would be great if there was free learning available on line in video form to watch while you do.

Susan

Utilities, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2021

Makes it easy to run a small business

PROS

Reporting features available in this software program are what give it such a good value. The reporting tools are a must for following up on past-due open invoices and gives you an opportunity to follow up on estimates that were given, but not created into a sales order yet. This ability is invaluable to our small business and helps us maintain a continuous stream of revenue. We are able to export a QuickBooks file every year for our tax accountant, who can retrieve everything they need from the file without taking up our time to gather information.

CONS

A feature that would be helpful would be another column in the reporting section that assigns the estimate or invoice to a contact from a multi-select list, for example, which Project manager or Estimator is the owner of the job at that customer's company. As of now, there is only an option to assign someone from our organization to an estimate/work order/ invoice.

Barrie

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2023

Quickbooks Premier - User Friendly, Versatile, Affordable

Overall, I have a great opinion of Quickbooks Premier. I originally began using it 20+ years ago with zero bookkeeping experience for our small business—It’s very user friendly. Now that I have Accounting training and have full bookkeeping responsibilities for a non-profit, I appreciate its time-saving features and robust report capabilities.

PROS

I love that Quickbooks is user friendly with an easy-to-understand interface. I like that the features and reports can be easily customized. My favorite features are the reconciliation process , versatility of reports, and the ability to Memorize transactions—these features save so much time.

CONS

What I like least is the difficulty to speak to a live customer service member. I ended our Intuit payroll subscription due to this. Also, although the software is very affordable at the base level, the add—ons (such as payroll, bill pay) are over-priced. I wish they would decrease their pricing for those features.

Jaunett

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Really good value

QuickBooks has a "double edge sward" in that it is easy to manipulate. If you know accounting, it is a good thing. If you do not know accounting, is is a bad thing.

PROS

The different modules are designed so that tricks in one module work in other modules. Reports are easily manipulated to produce the information I need. I can easily adapt chart of accounts to fit the needs of my client. I love the accountant transfer system. I can work on client's books from my office. They release updates often and are always improving the software.

CONS

My clients can make changes to accounts and reports that messes up the financial statements. QuickBooks allows changes too easily for people who do not have an accounting background. QuickBooks does not produce an Income Statement, I have to adapt a Profit and Loss statement if I want that report. The financial are not formatted so that they look nice.

Jen

2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2018

Quickbooks Premier

It's a very easy to use software. You can easily customize reports, comment on reports, export reports in Excel format, customize all types of needs. It integrates with Outlook easily. I would highly recommend this software if you are an accountant or bookkeeper or in need of a specialized set up of a type of business. If you don't need these items, I would then go to Quickbooks Pro which will do everything you need and cost 1/3 of the money yearly for renewals.

PROS

Overall the product has more reports than Quickbooks Pro, but otherwise they are very similar. It allows for more specialized types of companies to set up such as Contractor version, Property Management version etc... If you set up as an accountant or bookkeeper with Intuit, they will refer business to you.

CONS

It's about 3 times the price of Quickbooks Pro costing per year to renew. There aren't really any downsides to the product otherwise.

Jody

Philanthropy, 2-10 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2018

Has basic functionality, not very intuitive and somewhat buggy.

The software works okay, but I feel it is lacking in many respects. And the bugs and data errors are extremely frustrating.

PROS

Allows you to categorize sales and expenses by class. Can export data for manipulation and reporting in Excel. Does direct deposit payroll.

CONS

Bug: doesn't let user select "check" as payment type. Not very intuitive for a lot of it. For example, if you issue a credit to a customer, you can't apply it to any of their invoices unless the credit is issued through the same receivable account. It should at least recognize that there is a credit available for that customer. Lacking in reports. We use it for a non-profit and have the non-profit version - but there is no report, out of the box, that allows you to quickly see what is available to spend for each project (identified as a class). You can start with the balance sheet, but have to calculate what's available. And donor contribution reports are also not readily available in a format ready to send, or export. Frequently has data issues and needs to rebuild the data files.

Aleshia

Mechanical or Industrial Engineering, 2-10 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

3

Reviewed December 2017

Overall Good

Generally happy

PROS

Has lots of additional features within the payroll section, like using weekly timesheets to enter payroll hours, that if used properly can help streamline invoices and ensure accuracy with billable hours. There's lots of other apps that are compatible and sync up with Quickbooks too. Love being able to add Classes to separate out the divisions in our company.

CONS

Unfortunately some records don't allow or don't carry over the class function. For example, a classified invoice gets paid but the payment doesn't get classified, so when you try pulling balance sheets by class the A/R only has the invoices and not payments, giving a super off number and in a big company you're not about to calculate that manually. Can also be touchy when looking at old payroll records so you need to be trained on what not to do or what to watch for.

Steve

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2020

QuickBooks Pro for any Pro

Regardless of any deficiency it is still the unquestionable leader in accounting software for small and medium sized businesses.

PROS

It's very easy to navigate. It performs just about any function needed for proper accounting and bookkeeping.

CONS

Customer service is near impossible to contact. The company uses a "community" of other users rather than provide its own staff to field inquiries and resolve issues. Much cheaper but responses are not always prompt and/or accurate.

Reason for choosing QuickBooks Desktop Premier

There really is nothing else comparable.

Steffiny

Building Materials, 11-50 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2019

QB Premier Contractor Edition 2016

Overall QuickBooks Premier is a great program for your needs.

PROS

The company I work for has the QuickBooks Premier Contractor Edition 2016. My favorite aspect is the ease of use to handle daily accounting tasks and the features to pull reports.

CONS

There are certain functions that are a bit more difficult that a CPA or the customer service team cannot assist with. A couple of examples include the inability to create contra-accounts and ordering W-2c forms through the software.

Eliel

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Best bookkeeping software

I have used QBD Premier for over 6 years and still use it for some companies alongside with QBO for others. I love how fast and reliable this desktop version is. I feel like I can perform at my best.

PROS

QBD Premier is reliable, extremely fast and robust. The reports you need and the customization anyone would like

CONS

Cannot access remotely such as QBO and cannot have multiple companies opened as QBD Enterprise.

Tracy

Management Consulting, 11-50 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2017

2017 Quickbooks Accountant Edition

Excellent program for the price!

PROS

Very easy and straight forward to use. Can manage any size business with ease. Great flow of information within the system.

CONS

Although I like the help button, with a direct download was not given a manual so it was a matter of using the new version and trying to figure out the new changes and quirks. Updated from 2011 version. Customer service wait time is still a bit long.

Heather

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Perfect for small business with in house accounting team

So many great tools that can be used. I really love the reports Premier gives. Can easily be customized.

PROS

Easy to use, easy to navigate. Great reporting tools. LOVE THE JOB COSTING for Contractors. Great "at a glance" feature.

CONS

Only available on-site. Not cloud based. There aren't a lot of cons to this product really. It is a desktop version and you will have to purchases licenses.

brien

Construction, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2021

Old standby. Gets it done with tired old quirks.

It helps you remember who owes you money. For very small businesses speeds up accounting chores like paying bills and invoicing.

PROS

Its easy to set up. It's pretty intuitive for new users.

CONS

It makes it very difficult to sell materials at a markup. This is an easy fix that they should made years ago and they just never do.

Kara

Religious Institutions, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

Easy to use accounting software

PROS

Super easy to use for non-profit accounting. Easy to track all donations and payables. One of the most user friendly accounting software's out there.

CONS

That you are constantly having to upgrade to the newer versions to stay relevant to technology.

User Profile

Philip

Verified reviewer

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2021

Quickbooks Premier

Excellent overall for many and many years....................

PROS

This was actually my first Quickbooks software and I was able to run my entire accounting from it. .

CONS

No critic for me. As the company grew, we had challenges doing multi company reconcilaitions, so we stop using Quickbooks.

carla

Accounting, 1 employee

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2017

QuickBooks Premier

I have used QB since the first DOS program. I like the Premier version.

PROS

Love the affordability of this product, all basic functions needed, ease of use, improved modules, 99% reporting

CONS

There are glitches in some reporting, limits on accounting functions-wish they were more comprehensive, expensive upgrade

Audrey

Accounting, 51-200 employees

Used weekly for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2017

QuickBooks Premier accounting system.

QuickBooks premier is a great system to have. Whether you're doing simple accounts and cash flow or you're just wanting to keep all your accounts in one place and organized. I would recommend the QuickBooks suite.

PROS

I am really enjoy using QuickBooks Premier it's an easy-to-use system and keeps my accounts in one place. Our CPA has everything they need for the end of the year and it's a great time saver.

CONS

The biggest con about QuickBooks Premier is the updating every year and having to buy new software unless you use the cloud-based system. For this reason we have moved over to cloud-based system that QuickBooks offers since thE price point is easier to swallow.

Danielle

Farming, 11-50 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

For small businesses, this makes it easy

PROS

Very easy to use. The functionality is existent and reminds me why so many users are still on Quickbooks. You don't need that much accounting knowledge to work with double entry systems. It's a desktop software and not SaaS, so we can access it even when the internet is down.

CONS

Multicurrency support is still lacking. Can't do payroll when your main currency is not the currency your payroll is in...

Donna

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed November 2018

QuickBooks Premier does the trick

PROS

QuickBooks Premier has all of the bells and whistles you'd want in a bookkeeping software program.

CONS

It's a bit expensive. The customer service could be better. If you want to add another user, you need to buy another one.

Mohamad

Accounting, 1 employee

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Has been using QB since 1995

PROS

Easy to use , flexible to fix wrong data entries, can import almost any transaction type , cover core functions

CONS

Not accessible because it is on site , you need to do backup to protect your data from any loss or problem

Alex

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Quickbooks Desktop is great but online seems to be the future

PROS

Quickbooks Desktop is great accounting software. There are powerful tools to adjust the books quickly such as adding transactions in batches, recategorizing multiple transactions, full access to various report and filters, etc.

CONS

The bank feed compared to Quickbooks Online is clunky. Intuit is moving more towards online and the QB desktop product is moving towards a saas model which makes the savings of buying a product outright compared to the the QBO subscription model less important.

Richard

Non-Profit Organization Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2023

QB Desktop

It is served its purpose. We are a non-profit with Govt, Foundations and other funding that requires us to track individually.

PROS

Ease of use. Also, if good or bad to make edits, if necessary, without leaving an audit trail.

CONS

Unable to upload files from computer as attachments directly.

Showing 1 - 25 of 102 Reviews