Quickbooks Online vs Quicken

Quickbooks Online has 4236 reviews and a rating of 4.27 / 5 vs Quicken which has 283 reviews and a rating of 3.82 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Quickbooks Online

Quicken

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.27 / 5 (4,236)

3.82 / 5 (283)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.0 / 5

3.5 / 5

Functionality

4.0 / 5

Last Review Written

April 6, 2021

March 11, 2021

Pros/Cons

Pros
This program has been easy to learn and saves me a ton of time. It is very organized and gets me paid faster with customers. Great program!
I love the ease of use of this program. I also really appreciate that I can pay most of my taxes by pressing a simple button. Their customer service is exceptional most of the time.

Cons
Some things still need a bit of development, like their banking integrations, these are sometimes troublesome to set up, but the support via online chat helps with that pretty quick.
It's not particularly intuitive and although the customer support is good it's not particularly easy to set up and use

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Pros
Easy to use
Upgraded with no issues. Improved features. Great product. I would buy this product again. A must have for any landlord/property manager.

Cons
The product could use more mobile friendly features. The product is missing ability to attach pictures, have tenants direct deposit, etc. Great value though!
exporting reports isn't as details as they could be but it still served my purposes especially since I have the basic (cheapest) version

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Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2020

Advisor Recommendations

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Pricing Guide

2020 Accounting Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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