Quickbooks Online vs Sage 50cloud

Quickbooks Online has 4520 reviews and a rating of 4.27 / 5 stars vs Sage 50cloud which has 250 reviews and a rating of 3.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.27 / 5 (4520)
3.76 / 5 (250)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
October 25, 2021
October 12, 2021
Pros/Cons
  • Pros

  • The ease of adding vendors and customers is great. Once you iron out the how to of the invoice templates they can be very useful to switch what is needed on each invoice per customer.
  • Up time is fantastic and they always send out down alerts immediately. Love the reports to Excel - works great.
  • Cons

  • I had a little bit of trouble navigating through my past transactions for previous years. Other people have been having the same problems.
  • The user experience was awful compared to Xero I just could not get on with it. Unfortunately it just didn't work for me.
  • Pros

  • The ability to use Sage for small business as far as daily accounting, accounts payable and receivable is vey good. It offers a lot of other useful applications if you wish to grow.
  • The ease in use of the program is a major factor for small business people who are not financially savvy. They can use the program without a huge learning curve.
  • Cons

  • The software is quite difficult to use, training online is confusing, and a newbie would struggle in places.
  • Horrible customer service. To support that statement: I've been on hold for 1 hour 43 minutes and I'm still on hold.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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