QuickBooks Desktop Pro

QuickBooks Desktop Pro vs Wave Accounting

4.33

(1488)

QuickBooks Desktop Pro has 1488 reviews and a rating of 4.33 / 5 stars vs Wave Accounting which has 1280 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.33 / 5 (1488)
4.43 / 5 (1280)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 2, 2022
October 4, 2022
Pros/Cons
  • Pros

  • I like how its simple to use and set up. I Also like how it integrates simple with other software we use.
  • I love that I don’t have to outsource simple things like payroll, expense reporting, preparation for tax time, and more. I have always found the customer service to be very helpful and understanding.
  • Cons

  • We continue to have issues, they want you to call them every time you get locked out or theirs an issue with this crappy software. Terrible terrible company at this point.
  • The support team used to be decent but last year I found it to be awful.
  • Pros

  • Accounting by Wave is super easy to navigate and use. It helps with bookkeeping and makes my job a little easier.
  • It is so super easy to use, integrates with my Stripe account so clients can easily pay by credit card and even better - it's free.
  • Cons

  • The customer service is useless. They say the transaction issue is due to their third party and that they have no control over this.
  • It sometimes would get messed up. Transactions were doubled and it wasn’t always in sync with my accounts which made my accountant nervous.
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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