QuickBooks Desktop Pro vs Zoho Books

QuickBooks Desktop Pro has 1305 reviews and a rating of 4.3 / 5 stars vs Zoho Books which has 445 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 / 5 (1305)
4.38 / 5 (445)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 19, 2021
October 11, 2021
Pros/Cons
  • Pros

  • I like how its simple to use and set up. I Also like how it integrates simple with other software we use.
  • I love that I don’t have to outsource simple things like payroll, expense reporting, preparation for tax time, and more. I have always found the customer service to be very helpful and understanding.
  • Cons

  • We continue to have issues, they want you to call them every time you get locked out or theirs an issue with this crappy software. Terrible terrible company at this point.
  • The support team used to be decent but last year I found it to be awful.
  • Pros

  • The setup is fairly straightforward, and the learning curve is very manageable. It's really nice to have a good (and reasonable) set of defaults for categories and account structure.
  • Through the Zoho Books software, our payments integration is always great and fabulous.
  • Cons

  • They call you at ridiculous times and then email to say they called and to call them back. You call them back and no one is available.
  • I was afraid to use it, no knowing who would be viewing our data.
Pricing Range
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular QuickBooks Desktop Pro Comparisons