We first started using this back in 2003. we have used the different versions over time as they upgrade. It is great because our account is well versed in the program, and therefore it saves us time and money to do the year-end reports.

This program is very versatile. Our account appreciates the account version that we can send him to do our year ends or PPP. It saves from manually recording checks into the register, allows us to split receipts, and split how we pay. the program is easy to use, and our bookkeeper can find online help or customer service help quickly and accurately. This is a program that is worth the money, and you won't switch because the years build off of each other.

It takes a little time to understand how it works. You need to really pay attention to how you set your program up and enter the data to distinguish between vendors, clients, etc., overall a solid program accepted in the industry.

That software allows you to back up in the cloud and your computer. It has all the special effects at Quickbooks.

Ease of use and it allows you to add multiple businesses or personal accounts. The price is what it should be for accounting software. Excellent Support, I used the support two times and was very impressed with the customer service.

No way that I know of to recover the password vault.

This is the worst software and, as far as I can tell, none of their staff are interested in helping, nor are they anything other than simpletons without knowledge of their product. STAY AWAY.

relatively inexpensive as compared to other options.

DOES NOT WORK. Even when I did all it asked and upgraded - it is not able to use multiple files I provide.

Placed it on 2 units at first to try it out in our office and loved it so much we decided to switch everyone to it instead. Been using it daily for almost 3 years now. It's an excellent program!

It's very easy to self learn this program. It is equally as easy to teach to others too because it's simple to understand

I have no complaints. It was easy to set up, it was easy to convert info from the prior program we were using. It was easy to learn and easy to teach to others. 10 out of 10 far as I'm concerned!

Great experience. The technology is great. Just hard to keep up with the monthly fees for a small business.

I like it. I just don't like monthly fees or having to upgrade to be able to connect bank accounts for automatic upgraded on my financial statements.

Good software. Easy to use and practical. Helps you accomplish accounting needs in an easy way. Connecting directly to your banks helps you get things done faster.

Works really well for keeping track of spending across multiple accounts and offers simple solutions for designating expenses.

I was able to easily import out multiple business accounts into Quicken, something I was not able to do with Quickbooks. Updating accounts is quick and easy too. I like the simple flagging option that allows me to mark a transaction for later investigation.

Will not generate a simple profit and loss statement based on accounts. I understand Quicken is meant more for personal, than business use, but it would still be a nice feature to have.

Generally, a well-maintained piece of software, though from time to time features break and sometimes it takes a while for the bugs to get addressed.

Quicken is better suited for personal use, but we have been using it for our company for over a decade and it does what we need.

Payroll options are expensive, and not all the options are available.

Quicken is quirky, often frustrating, but there is nothing else I know of that can track finances comprehensively.

It allows tracking of bank accounts, credit cards, and investments. No other program that I know of can do everything Quicken can.

Quicken can be frustrating. It doesn't allow pasting into Register fields and it does not conform to many Windows conventions.

Basic checkbook maintenance is good. All the "whistles and bells" added are not worth the cost.

Easy to use

Used Quicken for 20 years for only Checkbook management - latest versions REQUIRES an annual payment for services not used. Per Quicken Support - while the software is usable without renewing, you cannot remove the full side banner (top to bottom screen) and banner on the top that insists you renew, renew, renew. This is so irritating I switched software. If you are looking for a simple tool to just manage your checkbook QUICKEN is NOT it.

It is a powerful accounting tool that can provide a visual overview of different accounts.

We need to reconcile frequently; otherwise, we will make mistakes easily.

Although I am sounding as though I am resistant to forwarding technology, I am not. There are just certain things that I feel should be more protected and so far, technology has failed to prevent hackers and identity thieves from accessing peoples information due to companies insistence in having our information all over the internet and web. There was nothing wrong with the old QUICKEN but greed is no playing a part in the new QUICKEN that separated from INTUIT.

I loved it when it was an actual software that could be purchased and had no yearly subscription fee. Prior to them separating from Intuit, this was my software of choice. Ease of use and the ability to choose to have your information inaccessible to internet hackers and not out there for anyone to see.

2007 saw the end of exceptional quality. Went from a software that you can purchase and utilize without having to pay a yearly subscription to a for profit only software with yearly subscription in 2017-2018 update. Now if you want to use this software you have to pay for it yearly. 2007 utilized an update that caused major issues with previous versions. The font became too large to fit in the windows that popped up, the reconciliation failed to work properly, did not give accurate numbers.(Quicken blamed this on the PC Operating system....Funny, no other software on my PC had these issues). They refused to fix the issues they created and then came out with a new update that once you applied the update, 2017-2018, you had to start paying yearly or live with the issues that were created by the previous update. I now have fuzzy font, like old school DOS systems, and a yearly subscription for more bells and whistles that I will ever utilize. Not everyone wants to use mobile access and expose themselves to more and more risk of hackers to steal information.

Since late 2022 it has been horrible.

I have always liked how easy it was to learn and use Quicken. Getting started is easy.

In the last year Quicken changed their product so it only works on one computer. I have used Quicken for over a decade with OneDrive as the main storage for the database and more recently my own personal server. This made using Quicken essential for travel between my office, my home and on my laptop during travel outside the country or on family vacation.Quicken no longer allows this type of functionality and only allows you to store the main database on a local 'C' drive. Yes, you can copy and paste the database onto another computer (if you remember to do so before leaving), but then you need to re-sign into all your financial institutions. Unfortunately, the product is no longer business friendly and has rolled back to twentieth century technology when people only had one computer to use.Why programmers made this horrible decision is beyond me since almost everything has moved to cloud based programming or allows you to store and use a database from an online storage platform.

These days we all have multiple accounts: checking, savings, investing, real estate, retirement, etc. All these accounts are necessary in today's world, however, keeping track of them all is a serious problem. Quicken is a tool that will bring all of these accounts into a single dashboard and help you stay on top of all the changes. While Quicken is an older piece of software and will probably never see a full rewrite to make it more modern, it is the only option for serious personal finance and it works well enough to get the job done.

It allows me to stay on top of my finances by downloading transactions from all my accounts into a single dashboard. It allows me to answer any question I have about my finances.

It is slow! Simple tasks like reconciling an account can be aggravating as the hourglass icon comes up way more often then it should for a simple task. I have run this on a modern Intel Core i7 processor and it is still a dog. You definitely need to be patient with this software.

Great experience.

The software has a solid UI so it is easy to see where your money goes. Easy to use and practical. Great for small to medium businesses because it is not very expensive and has many features.

The interface can look a bit outdated to some, but al the information you need is there. In 1 place. Very convenient.

Works well for personal finances - checking, savings, credit cards

Easy to learn, set up account. Can also use the software for my other businesses and personal stuff. Lots of ways to run reports that are useful. Nice to be able to download transactions from my bank and credit card accounts.

End of year tax schedules have bugs, Income reminders for rent payments do not show up correctly, Support is through a forum and they mainly tell you to run a file validation and that's it, Option to "Link a bill reminder to an online account" has never worked, New Zillow feature to asses value of property does not work. The only way I got good support was to pay another dollar for premium support and spent hours on the phone with a tech as he had me restore old backups trying to find a file that didn't cause the error... We never did find one that didn't cause the error. I am limping along with how it is working and currently looking for other software for my rental properties.

Puts all your finances in one place, updates all accounts with minimal keystrokes rather than having to go to each website yourself (Saving lots of time) works like an on-screen checkbook. See your net worth accounts and liabilities in one place. Navigation is easy as a click of the mouse.

Intuit, the author, recently sold Quicken to an Investment Group. When Microsoft dropped MS Money, Quicken became the Monopoly in the market. Now the new company made some changes and icons are different, some screens have pop-up windows that don't work right, and the internet is full of complaints from long time users. Most of the glitches I found are minor, but changes were made so that everyone had to renew in-order to be able to access all your accounts online with Quicken, a strategy they may use to continually force upgrades and fees! Watch for this. This is what happens when someone sees a chance to capitalize on a monopoly!

I really love using Quicken. I would definitely recommend it for use for personal bookkeeping.

Quicken is very, very easy to use. It is great for bookkeeping for personal accounts. The basic Quicken does not track debt and investments, so if you want to do that you have to upgrade to the more expensive one.

This software cannot really be used for business use. Also, I used to be able to buy the CD and install it on my computer and use it for 3 or 4 years. Now you have to pay a yearly fee to use the software. Also, when I bought the CD I could keep up with my loans and investments. Now you have to pay quite a bit more to do that.

Up until my purchase last year, Quicken served me well.

I have used Quicken for 20+ years for personal and business needs. After my 2006 Mac crashed, I bought a new 2022 MacBook Pro and installed the latest version of Quicken. I spent considerable time setting up accounts, bank imports and entering data for the year 2021, and for one reason or another did not enter any new data after tax day 2022. On opening the program today, I installed the most recent update, as one would usually do, after which, I discovered that all my newly entered financial data on this brand new laptop and newly installed program no longer existed. I praise the technical support team for at least attempting, but failing, to help me.The checkbook feature of Quicken for Mac 2007 that this awful program replaced was bullet proof and never failed me in the many years I had used it until the computer itself died. I do not trust that this couldn't happen again, so I am going to switch to a simpler checkbook accounting system that does not nickle and dime you with "membership" fees. Be warned that running their update could cost you.

That I lost precious data that technical support was unable to retrieve.

poor

Able to keep tax records weekly for my small business.

Quicken arbitrarily changed the rules after purchasing this software. I have used this software for 8 years and purchased the program in 2016. After purchasing a new computer this week, and being unable to transfer my program to it, I was told I had to now pay for a yearly subscription of $60/year. Initially, I was given the option of purchase vs subscription and chose purchase. I now am told I have to pay for subscription yearly. If I had known this at the intial purchase time, I would have chosen another software or set up my own on excell. This is poor business practice by this company and I would never recommend them to anyone. I was never notified of any changes with my initial purchase. This would be considered malpractice by most other businesses. They should honor past agreements.

After about two decades of relying on this software for myself and some clients, I am now reluctantly looking for a replacement program.

It's super easy to utilize if you have basic bookkeeping experience and you are not accounting for investments. Menu options are sensibly grouped. Back up and restore super easy if you want to move copies of file(s) to different computers.

Although this software has been very predictable and adequate for a long time, it has become less desirable since split from Intuit. Good luck getting thru to customer service, there have been so many complications to their change over that they are drowning in calls. Their operators are overwhelmed and seem to 'accidentally' hang up on a call all too frequently, after exhaustive hold times. I have been prompted repeatedly to change my passwords during the transition, and rather annoyingly, each time it is updated a different verification email is sent with a code that must be entered, that quickly expires. Don't get distracted, or you have to start all over! Just really inefficient, non-intuitive programming.

Great until Placeholder entries were added.

Great for managing bank accounts and credit card accounts.

There needs to be a way to stop Placeholder entries. I check my own investment accounts an like to make corrections. Placeholder entries make it very difficult to correct input errors. If you input income for an investment account and use the reinvest action, the investment performance report can't be used. The amount is added and subtracted for the report. To remove cash from an account, three or more actions (XOU, Withdraw and Withdrawx) can be used. Unfortunately, some reports only have one of these actions and that hasn't been used in the database.

Someone had best get control of the QA of the software. I would really hate to see this product die after all these years.

It used to be easy to use and very helpful. It can track your personal bills as well as track rental expenses.

Extremely buggy. Features that used to work are broken or just removed entirely. There used to be a cool interface showing what bills were coming up - that's been removed and replaced with a simple list. Linking to bill accounts just blows up the whole program and it crashes. Some of the totals don't appear to update when you make changes. All of this, and they've changed to a subscription model, so you can still pay full price, but just receive a year's worth of buggy mess.

If Quicken can't get something as simple as postal code v/s zip code correct when a new customer is trying to purchase, how can I trust them with my banking information?

Customer service was prompt and really tried to help me with my purchasing issue.

It is impossible to purchase this product in Canada. I spent well over an hour (~50min with customer service - both through chat and a personal phone call) trying to purchase. Every solution lead me back to the issue that when I tried to submit my order, the purchasing page forced me to enter a zip code, with no option for a postal code. I created an account with my Canadian address, downloaded the software, cleared my cache and cookies, restarted my computer, worked with [SENSITIVE CONTENT] from customer support to approach the purchasing page from various links and browsers, nothing would allow me to purchase the software. If Quicken can't get something as simple as postal code v/s zip code correct when a new customer is trying to purchase, how can I trust them with my banking information?

Quicken just doesn't care about good customer service. It is now unusable, so I didn't renew my subscription. It's better to just do things manually than use software that doesn't work. I have gotten zero value out of it since November 2021.

updates of financial companies data (banks, credit card, Investing).

It now doesn't work with Schwab to download investing data. On or about 11/19/2021 when Schwab introduced an enhanced security process, which Quicken was totally unprepared for, Quicken just doesn't function with Schwab updates. I've spent 50 hours trying to get it to work and been on the phone 3 times (total of 6 hours) to no avail.