--- title: "RealPage Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of RealPage. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RealPage is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/realpage-accounting-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Digital Asset Management Software](https://www.softwareadvice.com/cms/digital-asset-management-comparison/) / [RealPage](https://www.softwareadvice.com/accounting/realpage-accounting-profile/) / RealPage Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/realpage-accounting-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/realpage-accounting-profile/alternatives/) # RealPage User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 131 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 3.7/5 - Value for money: 3.8/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 52 reviews (40%) - 4 stars: 44 reviews (34%) - 3 stars: 24 reviews (18%) - 2 stars: 3 reviews (2%) - 1 star: 8 reviews (6%) ### Most mentioned pros - What I liked most about RealPage was security, customer support, performance and speed, tenant management, and small business use. - It helps me keep my work organized and it’s an overall great software. - The thing I like the most about the RealPage app is it helped me keep different properties organized. ### Most mentioned cons - Heavy discussion threads, where long technical posts can be hard for casual users to follow - The issue is that directly competes with their best features - bulk settings. - RealPage was one of the more confusing programs to learn. Once you've learned how to do something it gets easier, but it wasn't as user friendly as other similar products. ## RealPage customer reviews Showing reviews 1-25 of 131 (page 1). ### “Simple and Practical, but Limited in Scope” - Overall rating: 4/5 - Reviewer: Sajid F. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Positive experiences: Easy and fast payments or salary processing Simple user interface for basic transactions Useful for businesses managing payroll or bulk payments Convenient tracking of payment history #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Active discussions about trains, rail networks, and transport updates Real-time sightings and updates from members across different regions Photos and trip reports that give a ground-level view of rail operations Knowledge sharing between hobbyists and industry professionals #### Cons Outdated interface design in some areas, which can feel less modern compared to newer forums or apps Strict moderation at times, where discussions can feel tightly controlled depending on topics Niche focus, meaning it’s excellent for rail enthusiasts but not very useful outside that interest Heavy discussion threads, where long technical posts can be hard for casual users to follow --- ### RealPage provides Options - Overall rating: 5/5 - Reviewer: Bryan H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My experience over the last 20 years has been great. They have continued to develop and improve their products for their customers and the industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros RealPage provides an entire suite of products for a property management company to utilize to manage the properties, which can streamline processes and reduce overall training and increase adoption of products. #### Cons At times, responses can be slow or the expectations of implementation time frames are not communicated appropriately. #### Reasons for choosing RealPage More options and the selection of different integrations --- ### Easy peasy - Overall rating: 4/5 - Reviewer: Carol Ann B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bill page is user friendly. Although it always has been, again I will assume that continued use and makes things even easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Not sure if it is easier to navigate or if i have just gotten better at navigating. I guess it's like most things the more you use it the easier it is #### Cons I don't really have any dislike. As property managers we are programmed to acclimate ourselves with various programs. --- ### A Decent Industry Standard for Unit Pricing, But Needs Improvement - Overall rating: 3/5 - Reviewer: Gloria H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's alright! It syncs with our other systems and website for pricing but it feels a bit clunky to use overall. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I use the LRO "lease rent options" portion of RealPage for our daily unit pricing. I like how it synthesizes the unit prices and details and is always accurate with our Yardi system. I like that you can look at the detailed breakdown prices with different lease lengths! #### Cons The pricing is not always accurate, and it does not have accurate square footage for each unit. It is a bit slow and refreshes and signs me out frequently. I am unsure of what a lot of the main screen means, even after a year of using it. --- ### A trusted companion for 13 years - Overall rating: 4/5 - Reviewer: Shana S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Real Page for 13 years now and although the format has changed, the ease of use remains. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that everything is streamlined and it's efficient. It is the perfect solution for the small business I mange. #### Cons From time to time there are technical issues with rolling the date forward, but Realpage is always quick to resolve the issues. --- ### review for Real Page - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered The tools are not always comprehensible but learning the systems taking baby steps to do the job efficiently #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros security reliable safe easy to navigate, tenant mgt, property mgt function speed goes without saying #### Cons customer support sometimes the wait is long and the tools to navigate are much to be understood and apply --- ### Friendly and Easy to use for Everyone - Overall rating: 5/5 - Reviewer: Meghan A. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with RealPage is an excellent one. Being a property manager has become easier with this app it keeps many things in one place so you don't lose important information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like the most about the RealPage app is it helped me keep different properties organized. #### Cons The thing I like the least about RealPage was it was hard to access one time in the country there was no service to access the app, other than that it is great to use everyday. --- ### Love this software - Overall rating: 5/5 - Reviewer: Tina W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I have had a great experience and could highly recommend this software to others. 10/10 way to go! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use. It was an easy platform to learn and I am all about making my life easier. Highly recommend #### Cons There are time the software didn’t sync right away with the other software we use, so I would like it to work a little faster --- ### Good resource - Overall rating: 3/5 - Reviewer: Jessica L. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like that I can fine templates for things in my industry and they are great things to use. Also a lot of good information found. #### Cons Sometimes what I like the least is that I have to sift through a lot of things that aren’t relevant. --- ### It could work better. - Overall rating: 2/5 - Reviewer: Clarice L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It could be an overall value for your money with the right tweaks from the software builder instead of paying more for things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I liked most about RealPage was security, customer support, performance and speed, tenant management, and small business use. #### Cons What I liked least about RealPage was the property management portion of the software that was implemented. --- ### Realpage for the win - Overall rating: 5/5 - Reviewer: DONNA B. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When I have had issues their customers service was very helpful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the visibility of my user status, being able to see all my customers #### Cons learning to navigate the site was a bit tricky but once I learned it its a breeze --- ### Perfect for all of your apartment pricing needs - Overall rating: 5/5 - Reviewer: Jeremy H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In the three years that I have been using RealPage, I have had few gripes with the software. We have used 2 separate iterations of RealPage Yieldstar and both have strengths and weaknesses. Everyone at my office has had a great experience using this software. Their team is also very helpful if you have any questions or problems. Minus the few small gripes I would happily recommend RealPages products to anyone in the property management industry. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts. #### Cons Pulling reports is quick, but the formatting on most of the reports you pull make them pretty hard to print, or easily go through without quite a bit of searching for what you need. in our use case (We only use Yieldstar) It is pretty pointless for us to be put in the home page when we only one option to go to. I wish there was a way to have the default home page set to the dashboard. --- ### RealPage OneSite Leasing & Rents and Accounting - Overall rating: 3/5 - Reviewer: Devin K. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After using Yardi, OneSite, and AppFolio, I've feel AppFolio far and above is the more successful software. Their portal is SO user-friendly. In the one year, I've been using AF, they've really made a ton of improvements as well. They really seem to listen to their users and try to make adjustments based on our needs. If you're able, I'd suggest taking some tutorials on how their software operates and take some notes. I think AppFolio users are very happy. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros The ability to store all relevant information, schedule follow up, attached scanned files, and link from Leasing & Rents to Accounting. At first, we had to have 6 different property groups, but eventually, they were able to combine all six into one. I worked at Landmark Properties, for reference, when this occurred. #### Cons The navigation was a bit out-dated when I used it. (To be fair, I have not used the software in a few years. My current company uses AppFolio). The accounting portal and the leasing & rents portal were not as well-integrated as they could have been. There was a lot of manual "pushing" reports from one to the other. It would make more sense for both to be in the same portal. --- ### Grass is greener? - Overall rating: 3/5 - Reviewer: Justin H. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It would be great to get a Functionality Audit team together and finally fix a lot of the issues we face on a daily basis. the software is great but needs the attention to detail on a property level. Some of the "enhancements" are not enhancements for the community, in fact makes it more difficult most times. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Accounting products are great. They have most if not all solutions for property management software to help onsite teams and management companies get their job done. They see good products and buy them. #### Cons Most of the products Onesite purchases and projects they take on are completed to about 80% then the 20% lacking functionality leads to inefficiencies on most of their products. The products they buy are not 100% integrated ever and the customer service and promises are always unfounded. The company is so big they lack in communication. --- ### Simply the BEST! - Overall rating: 5/5 - Reviewer: Jennifer H. - Industry: Commercial Real Estate - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Keep being awesome! Customer support is so helpful too and they deserve all the stars! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been working in property management for 7 years and have used several different software programs, can say hands down that OneSite is simply the BEST! It's user-friendly and if you can use a smartphone you can easily navigate the pages in and out to find what you need. It's like using a smartphone - it just makes sense. Reports are where you expect they would be and it makes my life so easy. Then, when something isn't clear their support team is there to help you and they sound like they like their jobs and are actually pleasant and eager to help and please!! A HUGE PLUS!!! The best part is that it is integrated with so many other programs that make my job easy so I can spend more time with current and prospective residents. I LOVE OneSite and would recommend it to anyone!!!! --- ### Love the software, customer service and solution solving made us change - Overall rating: 5/5 - Reviewer: connie C. - Industry: Commercial Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Use Rent Roll when it was DOS based, fought my company for 10 years! to get the software, due to continued issues had to change to new software after 5 years and take the entire company through new software set up and training! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Easy to use/easy to learn and good software. Long term Rent Roll DOS based user, did not want any other software and fought hard to convince my company and property owners Onesite was the way to go..... #### Cons Many many issues, hidden add on costs not explained thoroughly at time of purchase, new sales reps, new reps for each module at a minimum every quarter. Issues resolved with prior reps not communicated and had to start over. on one item resolved a minimum of 10 times ALL with new reps. --- ### switched to Entrata after learning what was missing - Overall rating: 3/5 - Reviewer: Nicholas T. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall it was not a good experience and the reason we no longer use them is that some issues we were having almost cost us a multi-million dollar deal. When we used it, I didn't realize everything we were missing until we switched to another product #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros fairly intuitive software even with limited capabilities. Reports were generally accurate and clea and easy to generate. Resident management and ledgers were easy to follow and train. #### Cons I used it a few years ago and after switching to a newer software my eyes were opened to the flaws with Realpage. Functionality was extremely limited and the system worked best on only internet explorer. You couldn't use multiple tabs which made some projects very difficult and time-consuming. The interface looked dated and if you ever had any issues, customer support was almost non-existent and you were left to fend for yourself. Overall the system is just 5-10 years behind other competitors. --- ### OneSite: It covers all the basics - Overall rating: 4/5 - Reviewer: Blake S. - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a great choice for properties who need flexibility with rentable items, lease terms, and lots of foot traffic. This is a bad choice for properties that allow lease assignment or reletting. Also, properties with a lot of online traffic might have better results using a third-party lead managing software! #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Search functionality is great, best I've ever used! A report for almost anything you can think of. The functionality for each account individual account is great. #### Cons Packet management is clunky and buggy at times. There is no way to merge accounts, and each account has SEPARATE 'prospect' and 'applicant/resident' portion. Follow ups are confusing and counter-intuitive. The resident interface is dated. --- ### Needs improvements, but does a decent job - Overall rating: 3/5 - Reviewer: scott s. - Industry: Real Estate - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros All in one system/Integration of items- (ie: service request, applications, make the ready board.) Ease of creating prospect information, DocuSign integration for lease signing is great #### Cons Lag in processing from task to task, always seems to freeze and we have to close out and re-launch, inability to multitask deleting of application when signed through Onesite via Docusign, the separation of the application and resident log in's makes things very difficult at times. --- ### Onesite Review - Overall rating: 5/5 - Reviewer: David W. - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Onesite tutorials made it easy to find answers to overlooked issues. The ease of software made it simple for training new employees adapting to a new system. #### Cons Initially, there were triggers that would slow down the process for move-ins/move-outs. Accounting department had to wait for Leasing to close moved out files. This was a perfect storm at the beginning of the month, with all sorts of new move-ins for the Leasing staff to balance. --- ### OneSite is very user friendly - Overall rating: 4/5 - Reviewer: Bradley C. - Industry: Commercial Real Estate - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use. There are many reports that can be generated and functions that can be completed that you can't necessarily do in Yardi, MRI, etc. #### Cons The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it. --- ### Property Management 101 - Overall rating: 4/5 - Reviewer: Cory L. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software truly allows you to do your daily necessities with ease. What you don't realize is how much it helps with all the extra bc it can interface with so many additional software programs to help make it even easier for you. #### Cons bumps in the road for interfaces at times or utilites going in incorrectly but those are things with all systems. --- ### Used Onesite in the past and found it to be very user friendly! - Overall rating: 5/5 - Reviewer: Shannon J. - Industry: Real Estate - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've used many types of software applications and this has to be one of the most user friendly applications! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the automatic data backup, smart search and customizable reports. This all helped to enhance the customer service experience for tenants and landlords. #### Cons It was slow when saving data but I think that was more of an Internet connection issue. Other than that, there were no other issues. --- ### Decent program but difficult to use - Overall rating: 3/5 - Reviewer: Claire M. - Industry: Real Estate - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used OneSite for 2 years and found myself having a lot of issues with it. This could have been due to older computers but it would constantly freeze while I'd be in the middle of working. I use Entrata at my current job and find it to serve all (if not more functions) while being more user friendly. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros -compatible with a wide range of other software -serves its basic purpose -customer support -quality FAQ and forum online for questions on functionality #### Cons -difficult to navigate -Can only fully be used on Internet Explorer -freezes easily -antiquated interface --- ### OneSite - Overall rating: 5/5 - Reviewer: Cathy R. - Industry: Commercial Real Estate - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It was impossible to miss a daily task using OneSite since it would not let you go to the next day without taking care of any issues. It was user friendly and easy to learn. #### Cons Just learning the names of the reports needed. That's about all the cons I can come up with. Once I knew the name of the report, I could easily get around. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/realpage-accounting-profile/reviews/?page=2) --- RealPage Reviews, Pros and Cons - 2026 Software Advice