--- title: "Dext Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Dext. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Dext is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/receipt-bank-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Bookkeeper Software](https://www.softwareadvice.com/accounting/bookkeeping-comparison/) / [Dext](https://www.softwareadvice.com/accounting/receipt-bank-profile/) / Dext Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/receipt-bank-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/receipt-bank-profile/alternatives/) # Dext User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 175 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 3.9/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 103 reviews (59%) - 4 stars: 45 reviews (26%) - 3 stars: 13 reviews (7%) - 2 stars: 4 reviews (2%) - 1 star: 10 reviews (6%) ### Most mentioned pros - It's ease of setup, flexible document submission options, and strong educational resources make it a valuable tool for both clients and internal teams, ultimately driving efficiency and improving the overall client experience. - What I like most about Dext is how much time it saves on day-to-day financial admin, especially when it comes to capturing and organising receipts and invoices. - Dext has saved me many hours of manual input for invoices into accounting softwares. ### Most mentioned cons - Sometimes my clients would try to integrate Dext themselves and for what ever reason it would not work, however for accounts to implement this was done with ease. - Sometimes when I use Dext, if the software is unable to find the supplier. - MMM , I guess the interface is not that user friendly , compared to other app it would need a bit of a refresh ## Dext customer reviews Showing reviews 1-25 of 175 (page 1). ### Great Receipt and Invoice Management - Overall rating: 5/5 - Reviewer: Alexandra M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Dext seamlessly integrates with financial tools such as Plooto and QuickBooks online. I love how simple it is to forward invoices to my Dext email. #### Cons Dext doesn’t get 100% of the invoice categorization correct, but it is quick and easy to edit the expense category before submitting. --- ### Dext - A great solution to invoice capture - Overall rating: 5/5 - Reviewer: Steven M. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love the product, is my reccomended product to use in conjunction with other accouting software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use for the basics, but has a lot more functionallity if you spend the time to dig deeper. #### Cons The duplicate item checker & extraction of docs isnt always accurate #### Reasons for choosing Dext The interface isnt as user friendly and found too many issues / bugs --- ### Simplified a previously arduous process - Overall rating: 3/5 - Reviewer: Tom H. - Verified reviewer: Yes - Industry: Market Research - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Positive - made expense claiming a lot easier and you can easily view a summary to check against your payslip and bank statement to make sure you are paid #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The capability to upload any sort of receipt / order confirmation and it find the details for you to submit an expense claim #### Cons I found it difficult to submit a petrol claim with the manual entry element. It isn’t always clear whether an upload has been submitted ok. --- ### Worth it, use Dext! - Overall rating: 5/5 - Reviewer: Chloe S. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Dext has saved me many hours of manual input for invoices into accounting softwares. The price isn’t the worst either. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dext helps me with all my daily bookkeeping needs. It integrates into the appropriate softwares I use perfectly #### Cons Honestly I don’t dislike anything about Dext. I use Dext prepare and the only thing it could build in is that it could assume categories better upon the first step of integration with the accounting softwares chart of accounts. --- ### Great invoice capture tool - Overall rating: 4/5 - Reviewer: Zach L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Dext makes it quick and easy to capture, extract, and streamline purchase invoices and receipts, significantly reducing manual data entry. The automation is reliable, integrations with Xero are strong, and the mobile app works well for on‑the‑go users. #### Cons As there are a lot of settings available, you can't limit certain fields to be hidden for non-finance users, making it more difficult for them to use. --- ### Great platform, however not a must if you have a good accounting software. - Overall rating: 3/5 - Reviewer: James F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Overall easy to use software, with snap receipt feature that is slightly better than other software (including user allocation, categories syntonization etc) #### Cons A bit redundant since many accounting software have snap receipt features #### Reasons for choosing Dext Cheaper overall. Better snap receipt features #### Reasons for switching to Dext Dext had better algorithm with better user allocation for somewhat better pricing --- ### Forever and always... Dext - Overall rating: 5/5 - Reviewer: Reiss W. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Dext with my clients for years and will continue to do so. The automation and accuracy it provides my clients is invaluable to both them and me as their accountant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to onboard with my clients and automate their finance functions so the people could work on their business as opposed to in their businesses #### Cons Sometimes my clients would try to integrate Dext themselves and for what ever reason it would not work, however for accounts to implement this was done with ease. --- ### The Convenience of Reconciliation in hands - Overall rating: 5/5 - Reviewer: Charly R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since I started using Dext with Xero , my overall experience has been great , it makes things easier to be able to combine Text with other apps #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The convenience of the integration with Xero , take a picture and it reconciled straight away with Xero , great when you are on the go #### Cons MMM , I guess the interface is not that user friendly , compared to other app it would need a bit of a refresh --- ### DEXT review - Overall rating: 5/5 - Reviewer: Jasmine A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros DEXT is really easy to use and user friendly, it links in with Xero perfectly to create a very reasonably priced tech stack for small businesses. #### Cons There is little I don't like about DEXT to be honest! It does exactly what we need for a company of our size. --- ### You can never go wrong with Dext! - Overall rating: 5/5 - Reviewer: Tas B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think it's a really high quality app, I'd recommend it to people a lot as it's well-priced. Max Whitely is super helpful and approachable on any questions to do with it, it's clear he loves the product and is proud to represent it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dext is extremely accurate at reading receipts, which I've noticed isn't as good in other products. I've rarely noticed a mistake in it. #### Cons There's nothing I dislike about Dext, it's technologically great, easy to use and affordable. I've no issues with it. --- ### Dext review - Overall rating: 4/5 - Reviewer: Pauline S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Above average, it is easy to use and does the job and makes the process efficient #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It makes data entry very easy and efficient through machine learning, and that it syncs with accounting software #### Cons when you add someone in your accounting practice as a team member with basic access (which shows that they cannot publish to software) - turned out they still can. i wish they update that. Also - we weren;t able to utilize the auto-fetch function #### Reasons for choosing Dext most of our clients do not use Xero (where Hubdoc is free) so we use Dext instead --- ### Incredibly straightforward even for technophobes - Overall rating: 5/5 - Reviewer: Ben S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall very seamless, I never have any problems and it gives me much better oversight of my numbers. It's also reduced alot of manual admin time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of use, very straightforward even for someone without a finance background. The team have always been very helpful with any questions too. #### Cons Nothing stood out but I have nothing to compare it to as its the only receipt scanning software I've used --- ### Dext use experience - Overall rating: 5/5 - Reviewer: Ali A. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Up to the mark, I am a very happy user with this software as it makes my chargeable time to be spent on high valuable jobs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros precise pick of data from invoices with fewer mistakes as compared to other softwares. #### Cons There is nothing i can say that i dont like. At the moment i am enjoying it very much. --- ### Time saver app for busy owners - Overall rating: 5/5 - Reviewer: Maurizio R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great, definitely a time saver especially with my restaurant schedule where I need to cover the kitchen and manage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As I constantly need to send invoices of purchases to my accountant after I buy groceries for my restaurant, I find Dext super practical for its instant feature to send them immediately, it makes me save so much time with a single picture! #### Cons The only thing is that sometimes it might not recognize well the images when I take a picture (the OCR) so you may need to correct the information manually after uploading. --- ### Dext is perfect for small startups - Overall rating: 4/5 - Reviewer: Andrew W. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. To be perfectly honest, it was 'fair' at best, we had a good run but outgrew the cost which became very exorbitant after the last company buyout Really poor customer support options, don't expect a reply for up to a week. Not good when you have to pay your workers and nothing functioning. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Dext has a potentially daunting array of choice at first setup, the beauty is you can just leave sit what you do not need until you need it. Our staff used the software with ease and were able to confirm 90% of the time, to the required use of the software making it less time consuming to chase receipts. It is simple to use and allows multiple levels of authorisation. Scales slightly to cost for small business. They do offer discounts to NFP/RC organisations. Compliant with ATO tax reporting requirements. Fully customisable categories table. #### Cons Technical support were good, but not great, often the replies were cryptic or were minimalist, often resulting in confusion from them or us. Not a solution once you go over the affordable tier of 80 employees, there are then much better solutions out there. Some limitations in the software framework, but nothing crippling. No training option for staff, assumed you will do that. --- ### Forget the rest Receipt Bank is the best! Save time and gather more data! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have been using Receipt Bank alongside Xero for at least 5 years now and I have tried the alternatives but for me RB is the best! It is easy, accurate and intelligent. Its super simple app alongside the emailing in, drag & drop, dropbox link etc makes adding receipts and bills easy so you are more likely to capture more items. The OCR works well and learns (it is however worth keeping an aye on things as sometimes it can go awry!). The supplier rules work well, it has a great user interface and is simple to navigate. I know that they do line by line splits on some supplier invoices and I would like to see that get more accessible. Overall Receipt Bank saves so much time and I think that they are still developing more and more features. I have had clients that hate it and there are a few nuances that you should pay attention to at the start but once you have it works brilliantly!! I have tried Datamolino, Autoentry and Xero direct for the day to day receipts & invoices but have always come back to Receipt Bank. Customer support has always been good, friendly and relatively speedy. I use Receipt Bank with all my clients - we insist upon it! #### Cons I would probably say the thing that comes up over again is the price (I argue that rather pay them that than me for data entry!) but maybe if there was a lower starting price? I would love to see a Bill to client button and the option to break an invoice into lines as a standard option. --- ### Dext Customer Service - Overall rating: 4/5 - Reviewer: Marilynn B. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered My overall experience with dext was horrible, customer service was nonexistent, there is no phone number to call a person and when I canceled my monthly subscription well before the 15-day cancelation period, I was still charged for the next month. I received no response from my customer manager who was on holiday and was told I had to meet with the manager before I could cancel. This made no sense to me. Canceling my monthly subscription was one of the most stressful, time-consuming things I have done regarding an app, I do not recommend this app. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros What I liked most about this software was it was able to import receipts #### Cons What I liked least about this software were the customer service and the price. #### Reasons for switching to Dext Plooto offers both the receipt fetching feature as well as payment set up for the same price. --- ### Smart Solution to manual bookkeeping entry - Overall rating: 5/5 - Reviewer: Brett G. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Time. This saves time . It also provides peace of mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The AI behind this software is smart and adaptive. The OCR recognition can identify the debit/credit card used on a submitted receipt and match that receipt payment to the specific bank account in your accounting software so you can avoid sending payments to the wrong account. For accounting firms, the bundled pricing is a great value to share with your clients. It does not just push the data to your accounting software, but will search your transactions in the software to try to find matches and will sync up the payments with ease. #### Cons While they are doing good with the fetch option for online invoices (they can pull the statements and invoices from online billers, such as cell phone or internet), they do not have the capability, currently, to pull bank statements. Add this feature and we have an unmatched solution to this expense capture sector in my opinion. --- ### Easy expense tracking - Overall rating: 4/5 - Reviewer: Andrew W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to use, and integrates well with Xero and out bookkeeping and accounting practices. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Capture expenses is really easy with Dext. As a team we use a combination of photos, for physical receipts, and emails where we just attach a PDF. Both methods work really well, and it takes away the pain of tracking expenses. #### Cons The accuracy for digitisation is excellent, however, it can be slow at times. To be honest though, I would rather it take a longer time to process and be accurate than being fast and inaccurate. #### Reasons for choosing Dext We were recommended Receipt Bank, which became Dext, by our bookkeeper. We didn't evaluate other options, as the recommendation was made based on experience. --- ### Useful app that makes bookkeeping much more efficient - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software makes bookkeeping very easy, even when on the go. The mobile app is perfect for tradespeople and those on the road. The dashboard feature is particularly useful to us a bookkeeping business as we can monitor that activity level of our clients as well as ensuring the correct uploading of their documents. #### Cons We have found ourselves paying over the odds for this software on behalf of clients whose business sees peaks and troughs in terms of activity and so some months can be charged at a higher rate because they reflect the previous month's activity, despite little to know uploads taking place in the month following. We would much prefer to pay for the software on a credit system whereby we pay for what we use. --- ### Does exactly what it needs to - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros So simple and automatic. Makes submitting expenses painless #### Cons I’m not an admin so can’t test those features. But for regular user it’s great --- ### Overall superb - Overall rating: 4/5 - Reviewer: Graham L. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The accuracy really is superb! It is amazingly how accurately it gets the information required from what is often messy, crumpled or poor quality receipts #### Cons The main criticism is that I need a totally separate account per business. Would be better to handle multiples from one login. Also seems bonkers to have to pay extra for more users, has no bearing on the required server time or functionality's...eg zero benefits to just sharing a login .so to charge for it seems wrong. Lastly, the GUI could be modernized slightly --- ### I use this to input all of my receipts for my business. - Overall rating: 5/5 - Reviewer: Boyd T. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of inputting receipts into accounting software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I can auto-forward bills and invoices I receive via email to Receipt Bank, the ones which are consistent, I can even auto-publish to my accounting software (XERO) #### Cons I'm in Canada and have a few bills I pay in US funds. Occasionally a receipt will spontaneously switch currencies for no apparent reason. --- ### Waste of Money - Overall rating: 1/5 - Reviewer: Sam S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Ended up wasting more time then it was worth. Not cheap either. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Photo recognition is very accurate and customer service is helpful and existant. #### Cons Where do i start. The system is very clunky, looks great from the outside but there are better solutions out there especially for the price. Upload a reciept and approve it. Then wait 24 hours for it to enter your accounting software. Nightmare when your trying to reconcile. Doesnt link with QB Projects so have to go into each reciept in QB and add project. This defeats the whole purpose of the app. Oh and you have to wait for it to push to QB. #### Reasons for choosing Dext Promise of ease of use. --- ### Very Difficult To Cancel Your Subscription - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Unfortunately, my experience with canceling my Dext subscription has over shadowed any good feelings that I had about this company and program. The owner of the subscription should have full control of canceling the membership. #### Cons Canceling your subscription with Dext is nearly impossible. You can't cancel from your own account login. You have to reach out to your account manager and make an appointment. Appointment times are 3 weeks out. Once you do talk to them, you discover that there is a 30 day notice policy to cancel which is also not posted on your account. There are not pro-rated refunds of subscription fees. In my opinion this is very unprofessional on their part. I should have a way to cancel my subscription from my end. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/receipt-bank-profile/reviews/?page=2) --- Dext Reviews, Pros and Cons - 2026 Software Advice