--- title: "Dext Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Dext. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Dext is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/receipt-bank-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Bookkeeper Software](https://www.softwareadvice.com/accounting/bookkeeping-comparison/) / [Dext](https://www.softwareadvice.com/accounting/receipt-bank-profile/) / Dext Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/receipt-bank-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/receipt-bank-profile/alternatives/) # Dext User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 175 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 3.9/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 103 reviews (59%) - 4 stars: 45 reviews (26%) - 3 stars: 13 reviews (7%) - 2 stars: 4 reviews (2%) - 1 star: 10 reviews (6%) ### Most mentioned pros - It's ease of setup, flexible document submission options, and strong educational resources make it a valuable tool for both clients and internal teams, ultimately driving efficiency and improving the overall client experience. - What I like most about Dext is how much time it saves on day-to-day financial admin, especially when it comes to capturing and organising receipts and invoices. - The automation is reliable, integrations with Xero are strong, and the mobile app works well for on‑the‑go users. ### Most mentioned cons - Sometimes my clients would try to integrate Dext themselves and for what ever reason it would not work, however for accounts to implement this was done with ease. - Sometimes when I use Dext, if the software is unable to find the supplier. - MMM , I guess the interface is not that user friendly , compared to other app it would need a bit of a refresh ## Dext customer reviews Showing reviews 1-25 of 175 (page 1). ### Great Receipt and Invoice Management - Overall rating: 5/5 - Reviewer: Alexandra M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Dext seamlessly integrates with financial tools such as Plooto and QuickBooks online. I love how simple it is to forward invoices to my Dext email. #### Cons Dext doesn’t get 100% of the invoice categorization correct, but it is quick and easy to edit the expense category before submitting. --- ### Dext - A great solution to invoice capture - Overall rating: 5/5 - Reviewer: Steven M. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love the product, is my reccomended product to use in conjunction with other accouting software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use for the basics, but has a lot more functionallity if you spend the time to dig deeper. #### Cons The duplicate item checker & extraction of docs isnt always accurate #### Reasons for choosing Dext The interface isnt as user friendly and found too many issues / bugs --- ### Simplified a previously arduous process - Overall rating: 3/5 - Reviewer: Tom H. - Verified reviewer: Yes - Industry: Market Research - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Positive - made expense claiming a lot easier and you can easily view a summary to check against your payslip and bank statement to make sure you are paid #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The capability to upload any sort of receipt / order confirmation and it find the details for you to submit an expense claim #### Cons I found it difficult to submit a petrol claim with the manual entry element. It isn’t always clear whether an upload has been submitted ok. --- ### We couldn't be without Dext for our clients! - Overall rating: 5/5 - Reviewer: Talisa J. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We couldn't be without Dext for our clients! Even with the introduction of other similar apps on the market, Dext is still out go-to for the foundation of our app stacks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how user friendly it is, all of our clients have Dext subscriptions and it makes both our lives and theirs easier when completing their bookkeeping. Product updates, changes and new features are communicated to us by our account manager making it easy to implement efficiencies into our workflow. #### Cons We want to hold and review our internal finances to the same standards as we do our clients. The main practice being excluded from reporting means we can't create month-end bookkeeping dashboards as easily to track our internal KPIs. --- ### Great invoice capture tool - Overall rating: 4/5 - Reviewer: Zach L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Dext makes it quick and easy to capture, extract, and streamline purchase invoices and receipts, significantly reducing manual data entry. The automation is reliable, integrations with Xero are strong, and the mobile app works well for on‑the‑go users. #### Cons As there are a lot of settings available, you can't limit certain fields to be hidden for non-finance users, making it more difficult for them to use. --- ### Great platform, however not a must if you have a good accounting software. - Overall rating: 3/5 - Reviewer: James F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Overall easy to use software, with snap receipt feature that is slightly better than other software (including user allocation, categories syntonization etc) #### Cons A bit redundant since many accounting software have snap receipt features #### Reasons for choosing Dext Cheaper overall. Better snap receipt features #### Reasons for switching to Dext Dext had better algorithm with better user allocation for somewhat better pricing --- ### Forever and always... Dext - Overall rating: 5/5 - Reviewer: Reiss W. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Dext with my clients for years and will continue to do so. The automation and accuracy it provides my clients is invaluable to both them and me as their accountant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to onboard with my clients and automate their finance functions so the people could work on their business as opposed to in their businesses #### Cons Sometimes my clients would try to integrate Dext themselves and for what ever reason it would not work, however for accounts to implement this was done with ease. --- ### The Convenience of Reconciliation in hands - Overall rating: 5/5 - Reviewer: Charly R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since I started using Dext with Xero , my overall experience has been great , it makes things easier to be able to combine Text with other apps #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The convenience of the integration with Xero , take a picture and it reconciled straight away with Xero , great when you are on the go #### Cons MMM , I guess the interface is not that user friendly , compared to other app it would need a bit of a refresh --- ### DEXT review - Overall rating: 5/5 - Reviewer: Jasmine A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros DEXT is really easy to use and user friendly, it links in with Xero perfectly to create a very reasonably priced tech stack for small businesses. #### Cons There is little I don't like about DEXT to be honest! It does exactly what we need for a company of our size. --- ### You can never go wrong with Dext! - Overall rating: 5/5 - Reviewer: Tas B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think it's a really high quality app, I'd recommend it to people a lot as it's well-priced. Max Whitely is super helpful and approachable on any questions to do with it, it's clear he loves the product and is proud to represent it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Dext is extremely accurate at reading receipts, which I've noticed isn't as good in other products. I've rarely noticed a mistake in it. #### Cons There's nothing I dislike about Dext, it's technologically great, easy to use and affordable. I've no issues with it. --- ### Dext review - Overall rating: 4/5 - Reviewer: Pauline S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Above average, it is easy to use and does the job and makes the process efficient #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It makes data entry very easy and efficient through machine learning, and that it syncs with accounting software #### Cons when you add someone in your accounting practice as a team member with basic access (which shows that they cannot publish to software) - turned out they still can. i wish they update that. Also - we weren;t able to utilize the auto-fetch function #### Reasons for choosing Dext most of our clients do not use Xero (where Hubdoc is free) so we use Dext instead --- ### Incredibly straightforward even for technophobes - Overall rating: 5/5 - Reviewer: Ben S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall very seamless, I never have any problems and it gives me much better oversight of my numbers. It's also reduced alot of manual admin time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of use, very straightforward even for someone without a finance background. The team have always been very helpful with any questions too. #### Cons Nothing stood out but I have nothing to compare it to as its the only receipt scanning software I've used --- ### Dext use experience - Overall rating: 5/5 - Reviewer: Ali A. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Up to the mark, I am a very happy user with this software as it makes my chargeable time to be spent on high valuable jobs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros precise pick of data from invoices with fewer mistakes as compared to other softwares. #### Cons There is nothing i can say that i dont like. At the moment i am enjoying it very much. --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Emily A. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I am very happy with using Dext, it has made entering/tracking receipts much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use & simple. It does a lot of the work for you. #### Cons No complaints, Dext has been a great tool. --- ### Dext does the Job - Overall rating: 5/5 - Reviewer: Wendy D. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Dext for years and it is a great product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The accuracy and speed of the uploads, the conversion of bank statements from .pdf to .csv is very helpful with cloud based accounting software. #### Cons Nothing I do not like about the software, it has so many features that are useful. --- ### Highly useful management platform for multiple companies - Overall rating: 5/5 - Reviewer: Cody F. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Big process improvement! When I started, we had multiple individual accounts set up instead of a single account housing each client entity, so once we took that consolidation step, everything fell into place & the workflow started to churn without incident. Few to no issues with receiving documents from outside the org, the OCR is fairly capable, and the platform learns quickly & suggests supplier rules to set for item types with regular throughput. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It works exactly as advertised & is user-friendly enough that setup is simple & intuitive. There is a wide array of features on this platform, but everything is labeled & explained well, so while there is introductory training & ongoing self-support material, you often don't need it once you get going because the platform largely guides you toward whatever it is you want to do (which makes training new staff fairly easy). #### Cons The integrations can occasionally be a bit wonky--less so the accounting software integrations than vendors & bank accounts. I've had a few issues with bank accounts coming regularly decoupled, or with vendor accounts not connecting despite the credentials being validated. The lists for each integration option are also limited, so if you're using a smaller community bank or an industry-specific vendor, you may just be out of luck. --- ### My favour piece of software - Overall rating: 5/5 - Reviewer: Morna L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it. It’s so good that we were offered another provider as part of an existing subscription but I don’t want to change. I’d rather pay Dext and keep using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is amazing. We are a wholesaler with loads of monthly invoices from suppliers and out to customers. Dext strips all the information out in seconds, is so accurate and then can get seamlessly transferred to Sage. Considering the time this software saves us, the price is brilliant too. I already recommend this software to anyone I think would benefit. #### Cons No downsides. This software literally does everything I need it for. --- ### It’s been great so far, we will sign up when the trial ends! - Overall rating: 5/5 - Reviewer: Sean P. - Verified reviewer: Yes - Industry: Motion Pictures and Film - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dext is a great software with many features we haven’t even touched on yet. I have already recommended it to others to help with their bookkeeping and general records. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This will be an incredible asset for us to keep on top of our bookkeeping. It’s very easy to use and review the bills that we input. I feel like this will make us very organized and ease the life of our bookkeeper and accountant as a result. #### Cons No issues to really speak of so far. I guess our one issue is that Dext uses an authentication service to link our bank account but it doesn’t seem to work for our specific bank (BMO). --- ### Great data extraction software for clients willing to pay premium for a premium product - Overall rating: 5/5 - Reviewer: Daniel J. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent premium software for data extraction #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The data extraction worked great and the ability to also automatically mark payments to bills is also a timesaver. The ability to post multicurrency bills is a great feature. #### Cons It took quite a while to have everything set up, sometimes the data extraction did not work for an unknown reason. Does not work for extracting data from bank statements. #### Reasons for switching to Dext The client wanted to use the other software. --- ### Great Product Terrible Service - Overall rating: 3/5 - Reviewer: ron s. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Its easy to use for the most part. as usual with most software support is non existent so if you are not a technical person it might not be for you- like most online products online their FAQ section will not answer any question you have. also they really do not want you to contact support so its difficult Its a great idea and works with QuickBooks once you can figure out how to set it up. its not intuitive at all #### Cons while difficult to figure out with zero installation support it is a great idea and on its basis and awesome product- its price compared to others, but probably worth it. that being said if you have a problem with it- you are out of luck- you can try and contact support but that's a joke. they of course want an email. ive had a problem with their fetch service, which is another great idea- it will give you an error saying you are using the wrong credentials even though you can sign on the site with no problem using the same credentials. what you will get back will be endless emails with can responses using the very faq pages which are useless. they do not even log your complaint so each time their solution doesn't work you have to re explain again. even if you send the prior email in the body. they are clearly not equipped to support issues with their own software I will tell you its a nice product and if you are technical and can figure out how to set it up you will be good. but if there is an issue with a feature forget it #### Reasons for switching to Dext it was not easy to move to quickbooks --- ### Excellent company with easy to use purchase paperwork - Overall rating: 5/5 - Reviewer: Allie C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No hastle with simple use of data which is quick and easy #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Simplicity of recording invoices which is excellent for ease of yearly accounting when you are too busy for filing #### Cons Nothing as its a seamless product you can use on your phone, just take a picture of your receipt and send --- ### Deceitful billing and poor customer service - Overall rating: 1/5 - Reviewer: Shelby S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered I will never use this software again nor recommend it to others simply because the way their sales and customer service teams have handled things. I was signed up for an “annual” commitment unknowingly. I’ve been emailing support for almost 2 months to close the account due to their unethical practices and have gotten nowhere. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I used Dext years ago when it was Receipt Bank and thought I’d look into it now for my company. It’s definitely not the same company anymore #### Cons They just want to make a sale and don’t care about the experience at all. --- ### I use this to input all of my receipts for my business. - Overall rating: 5/5 - Reviewer: Boyd T. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease of inputting receipts into accounting software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I can auto-forward bills and invoices I receive via email to Receipt Bank, the ones which are consistent, I can even auto-publish to my accounting software (XERO) #### Cons I'm in Canada and have a few bills I pay in US funds. Occasionally a receipt will spontaneously switch currencies for no apparent reason. --- ### Waste of Money - Overall rating: 1/5 - Reviewer: Sam S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Ended up wasting more time then it was worth. Not cheap either. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Photo recognition is very accurate and customer service is helpful and existant. #### Cons Where do i start. The system is very clunky, looks great from the outside but there are better solutions out there especially for the price. Upload a reciept and approve it. Then wait 24 hours for it to enter your accounting software. Nightmare when your trying to reconcile. Doesnt link with QB Projects so have to go into each reciept in QB and add project. This defeats the whole purpose of the app. Oh and you have to wait for it to push to QB. #### Reasons for choosing Dext Promise of ease of use. --- ### Very Difficult To Cancel Your Subscription - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Unfortunately, my experience with canceling my Dext subscription has over shadowed any good feelings that I had about this company and program. The owner of the subscription should have full control of canceling the membership. #### Cons Canceling your subscription with Dext is nearly impossible. You can't cancel from your own account login. You have to reach out to your account manager and make an appointment. Appointment times are 3 weeks out. Once you do talk to them, you discover that there is a 30 day notice policy to cancel which is also not posted on your account. There are not pro-rated refunds of subscription fees. In my opinion this is very unprofessional on their part. I should have a way to cancel my subscription from my end. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/receipt-bank-profile/reviews/?page=2) --- Dext Reviews, Pros and Cons - 2026 Software Advice