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Dext Prepare vs SaasAnt Transactions

Dext Prepare vs SaasAnt Transactions

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Overall Rating
4.2 (143)
4.8 (265)
Ease-of-Use
4.2 / 5
4.7 / 5
Value for Money
3.8 / 5
4.8 / 5
Customer Support
3.7 / 5
4.8 / 5
Functionality
4.1 / 5
4.7 / 5
Last Review Written
September 4, 2024
June 11, 2024
Pros/Cons
  • Pros

  • Ease of use is key here to minimise any further hassle from bookkeeping. RB is super easy to use, very quick to upload documents via the app or the desktop.
  • I have several clients that I have signed up to use Receipt Bank and they are all satisfied. Customer service is better than their competitors.
  • WE like the extraction/invoice fetching ability. For the most part, the tax extraction is correct.
  • Cons

  • The source of the invoice which appeared in my payment list was a fishing scam. ReceiptBank refused to make any security improvements on the platform.
  • Some during processing its happens that wrong currency and tax code are mismatched, which leads to errors also in processing.
  • Hard to contact customer service, when I have questions is hard to get in touch with them because they are located outside of the US.
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  • Pros

  • I am a programmer/IT consultant/Software engineer. Not having to write a tool to fix the data is a very nice win.
  • The user experience is amazing. But what is even better is there customer service.
  • But SaasAnt fills this void beautifully, and the customer service is always top notch - even when it turns out that my questions have easy answers.
  • Cons

  • I confirm, from moment you buy (you get no refund, no trial), no support, only chat with waste of time, and even if you open tickets, and wait, no one will come.
  • VERY limited ability to translate input or output data if it does not match Quickbooks fields. When informed their software was inadequate they refused to give a refund.
  • Then tried to upload template after entering in test data and failed to upload.
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Pricing Range
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$
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$
$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos