All Reckon One Reviews
1-25 of 90 Reviews
Sort by
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Accurate and reliable
It was a great app or system since I use it for Billing of invoice, sending statement of accounts to our clients, receiving payments and reports. It is very useful for those with small businesses. All the tasks for accounting is in Reckon One.
PROSReckon One is the system I use wayback when I was in New Zealand, it is my first time using the system and I can say that I can easily cope up with the functionality.
CONSI am not sure If I am the only one experience the glitch of the system if you click too fast, but I believe they already update the system so hopefully no more glitch.
Linda
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
How Reckon One meets all our Business requirements and is great value
Cost effective business tool. Only pay for what you need. Sensational reporting options.
PROSSimple to use on a daily basis meeting all our business needs and ATO compliance.
CONSNeed a Superannuation integration with clearinghouse to upload Super from Reckon payroll.
Reasons for switching to Reckon One
Compliance tool with ATO and easy to manage bank feeds.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2019
They did try
I really wanted Reckon one to shake up the market but all they did was shake up the user. I have been really disappointed with the performance (or lack of) with Reckon One. Their servers were slow making it painfully slow to try to use this software. I couldn't find repeating invoicing, or several other basics. They were full of hope and promises but just failed to deliver.
PROSIt did look cheap until you add up the cost of each module, then you realise, it's not cheap at all.
CONSIt's very late to market and decades behind the competition. It takes a lot of time and money to compete with the big boys and sadly this isn't something thatReckon One has. It has very little basic functionality and sadly, very little prospect of developing even the basics, any time soon. It's not nice to use, it's clunky and awkward and just frustrates me.
Marie
Mechanical or Industrial Engineering, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
All So Good
All very easy to use and the staff are always helpfull when I need help.
PROSI Have only ever used Reckon so I do not know how to compare with others.
CONSI do not have any complaints all very easy to use.
Reason for choosing Reckon One
I have only used Reckon and have continued to use it because I know how how it works.
Henry
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Excellent Packaged Software for SMB Accounting
Over support (online and with a technician) has been execellent. The Data migration process to move from prior accounting package is execellent
PROSWith Module based options depending on your business needs and the overall simplicity of using the software make this an excellent SMB package
CONSCurrently doesnt include a inventory system for managing stock
Reason for choosing Reckon One
Over Module based options, ease of use and price point
Reasons for switching to Reckon One
Prior software was not a good fit for the Business Size and Reckon One offered a better price point
Rakesh
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Hassel free software
Single touch payroll
PROSService. Any problem they help and fix
CONSWe use STP only and have no problem in the usage
Reasons for switching to Reckon One
The previous software company did not provide the service.
Daniel
Construction, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Easy to use
Customer support is amazing, helped me with all my questions.
PROSA very easy to use app that helps make my company compliant with the ATO tax rules.
CONSThe change over from STP phase 1 to Phase 2
Reason for choosing Reckon One
The trial version made me realize it's a much easier product to use and saved me a lot of time that I can now spend with my family.
Reasons for switching to Reckon One
Reckon was a much cheaper option and also a much easier program to use
Roy
Civil Engineering, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Management Access correction
Generally we have very few issues and occasionally we "lose" our access. Support and technicians are very good for offshore service providers.
PROSAfter learning the program it does what we need
CONSSome quirkiness with management of reports but generally it is good to work with for our purposes.
Reasons for switching to Reckon One
Needed a cloud based system to allow remote access. Also not further support for Quicken was offered.
Mark
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Reckon One. A program you can bank on!
I've been a Reckon One user since 1994 and I wouldn't use anything else!
PROSReckon One is simple to use, accurate and reliable. I trust it to do all my cashflow, superannuation and financial planning.
CONSI don't have any cons. I like everything about
Sheryl
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Outstanding system
Brilliant and very easy for a novice user to operate and navigate
PROSEase of use and excellent technical support
CONSThe customer list not able to choose a letter and it goes quickly to that letter and customer
Sharon
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Not for profit club
Found it easy to learn, and adapt to our needs.
PROSImport bank statement and code to chart of accounts, as we go.
CONSOur financial year runs from Jan to Dec, and that's not an automatic drop down selection option. We have to put in the exact dates.
Reason for choosing Reckon One
Not applicable
Reasons for switching to Reckon One
Prefer Reckon Products. Have used Reckon for my business for over 30 years.
Fiona
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great for specialty business
We have a lot of long-term customers and I have had to find a way to deal with this in Reckon, by myself, as all attempts by consultants have not been user friendly. I would have liked mor training at the beginning to be more efficient,
PROSI like how you can either do a straight invoice or create sales orders.
CONSI find refunding customers a tricky process and feel that it was a difficult program to learn how to use effectively.
Reason for choosing Reckon One
This felt easier.
Louise
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Excellent support network
Generally very good, I particularly like the tracking and reporting ability. Being able to compare my sales figures annually with previous years. It helps me track seasonal trends.
PROSI have used Reckon (formerly Quickbooks) for almost 19 years. I find it easy to work with, and the customer support, or technical support is excellent.
CONSOnly that each upgrade makes it a nuisance to have to relearn things - but that is just because I prefer to work with - if it is not broken dont fix it.
Reason for choosing Reckon One
At the time, it must appeared to have been the easiest to use, with the most logical functions for our needs.
Steven
Hospital & Health Care, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Book keeping for beginners
Over the years the system has been very helpful doing my book keeping and the ease of sending information to my accountant.
PROSThe program reminded me of my bank statements which I found easier to use. The financial reports were detailed and easy to create.
CONSI found it difficult to transfer data from my bank accounts into QuickBooks . This meant It was more time consuming to transfer data.
Reason for choosing Reckon One
Ease of use
willa
Construction, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Best choice of accounting software
It is the most cost-effective accounting software! Perfect for small business owner. Easy to read and show, immediate customer service team, cheaper than Xero, user-friendlier than MYOB.
PROSAffordable, easy to learn, user-friendly surface, love BAS function in Tax.
CONS1. I hope I could group process some functions, for example accepting bank transactions in banking.2. It’s not user friendly in mobile devices, but if this will rise the cost, then I can live without it.
Reasons for switching to Reckon One
Too expensive
Amanda
Financial Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2023
Reckon Personal Plus Review
Growing my investments so I can hopefully retire one day; and knowing that I am living within my means and income most of the time.
PROSKnowing exactly where my finances and investments are at. It's easy to use; can print reports and lets me budget.
CONSAlways find the end of year when having to download after paying subscription a bit of a pain, as I think it should happen automatically once subscription is paid.Also don't like having to use community rather than someone from the company.
Paul
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Reckon One
no issues
PROSThe ease of use and the backup support available.I use this software to run my business and keep our stock inventory up to date.
CONSIf it automatically did my GST it would be great.The invoice and other templates could be easier to use
Reason for choosing Reckon One
n/a
Attila
Construction, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
renewal of software
Product easy to use with interface for most tradies with minimal accounting experience
CONSHelp section could be easier to find and explained, also emailing invoices and quotes made easier
Mandeep
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Amazing software
Very good experience of this software
PROSThis software is very friendly and easy to use
CONSOnly some time it feels that the page is slow
keith
Management Consulting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Reckon - has all the answers for a small business
i am very happy with the product and have taken advantages of the new developments as they appeared.
PROSthe ease of use in recording and drawing out the detail in reports
CONSi have not found any problems in it yet. Everything i have wanted to achieve with reckon i have been able to do.
Reason for choosing Reckon One
I had used another product for a short period while preparing a report. I found it was a little cumbersome and some procedures were awkward to follow
David
Hospital & Health Care, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Reckon One for Wages
It is used for wages and Super for compliance with the ATO.
PROSIt’s easy to follow once setup. If you can’t understand any changes to your process the contact and follow up to assist you is immediate.
CONSNothing at all. The product was fit for purpose.
Reason for choosing Reckon One
Accountant advised it was easy to use, manageable, integrates with his information and economical.
Charles
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Always at hand when I need help!
Never too simple a problem to ask for help nor too hard that Reckon cannot solve. Tech support is also well trained and its great that they would check with their team if they werent too sure.
PROSEasy to navigate and can handle multiple entities.
CONSNo weekend tech support though understandable in these days and age. Costs for provding weekend support may be prohibitive.
Rita
Wine and Spirits, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2023
Good for what I need
The best part of using Reckon One is that the Customer Support people are very helpful. The explanatory videos are also very good, but are sometimes a bit difficult to understand
PROSAll I require is basic payroll functionality & STP. Reckon One is capable of much more than I need or want to use.
CONSConsidering that I am using so little of the functionality I was unimpressed that the cost rose by 20% in the first 6 months of use
Reasons for switching to Reckon One
Because the previous product was too difficult to use & Customer Support was non existent
Trevor
Farming, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
happy user
good
PROSgood to work with, easy to manage has what I need for my recording
CONSbill payment section I find this can be a problem where the payment goes.
Reason for choosing Reckon One
easy to use
Mark
Executive Office, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
My Reckon review
Accounts receivable and payable are easier to manage
CONSReckon not having automatic annual renewal