ReliaBills Software

4.90 / 5 (20)

About ReliaBills


ReliaBills is a web-based billing and invoicing accounting system that is suitable for companies with an annual revenue up to $100 million. The system is available to the following industries: advertising, construction, consulting, education, maintenance, marketing services, media, non-profit, property management, and software/technology.

 

The system provides users with a step by step to-do list in order to complete and send professional invoices. Users can add or import an unlimited number of customers to the system. Customizable fields assist users in keeping track of pet names, case numbers, or other specified fields relating to the business. There is no maximum on the number of invoices created and sent by a company.

 

The Virtual Terminal allows users to accept payments from emails, over the phone, or in person. Automated messages inform customers when a payment is due, when a card has expired, or when late fees have been accrued.



Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

20 Reviews of ReliaBills

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(18)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 20 reviews

Do you use this product?Write a review

July 2018

Mike from Liquid Medical Office, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Reliabills goes the extra mile

We have a small company and had struggled with an old version of Quick Books that was totally inflexible for our company's unique requirements and business model. I tried one other "highly rated" billing software for a week and could not get comfortable with it and the support was not good either. I started over and signed up with ReliaBills and used their introductory video to get started. I set up my accounts and then had a few questions so I reached out to customer support and IMMEDIATELY received responses and even personally generated videos to deal with my specific area of concern. For the first several months there were growing pains, to be expected, but the support was unbelievable and they always got to the heart of my issues with solutions and helped me grow in my understanding of the software. They are, in my experience, utterly without peer when it comes to customer support and HAVE told many friends and associates about them. On top of all that, in less than one year the number of delinquent invoices has been dramatically reduced to the point where it's rare to have any unpaid invoice that is older than 45 days. THEY ARE THE BEST VENDOR I'VE EVER DONE BUSINESS WITH!

Pros

Intuitive, for the most part, flexible, dependable

Cons

Honestly, I can't think of anything and I've been with Reliabills for a year now.

July 2018

Rick from APPsolute Marketing

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2018

Set it and Forget it - Easy Invoicing and Follow up

I deal with a lot of clients most of whom pay small monthly fees. Using Reliabills to handle the details has been a real savings of time, energy and concern. And this added service doesn't push their price out of bounds. It's still a very reasonable and reliable platform.

Pros

The automated email communications that come with the platform makes following up with clients on the whole accounting piece very easy. I would also say that the support is among the best I've experienced. Quick responses, hand-holding when needed and they don't make you feel like you're a burden.

Cons

I would like to be able to have multiple variations on Welcome letters, etc. because I have different types of clients for different products or services and rather than customizing it each time, it would be nice if you could do it once and have the option to save it with a different name and then when you create a new client record you choose what type of client they are.

July 2018

Ben from Skol Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

ReliaBills Has Helped Me Get Paid and Streamline Invoicing

I absolutely LOVE ReliaBills and highly recommend it all my clients and colleagues. The ease of use of the system and automation to remind clients to pay, not to mention making it easy to pay, really helps me run my business while not getting bogged down with chasing open invoices.

Pros

The customer portal for all clients
Customization in invoice reminders and invoice setup/design
Invoice reminders
Accepts all credit cards
Very easy to use

Cons

A basic ReliaBills mobile app would be great

July 2018

Kerri from Lucky Vitamin

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Great AR Solution!

Reliabills has helped us transform our AR process into something that was very time consuming and manual to something that merely requires monitoring and has supplied us with reports and support that we never had. The support team is extremely helpful and thorough.

Pros

User friendly and the support staff is top notch, available all the time and quick to respond. The email communicator schedule makes it easy to keep in contact with accounts with very little maintenance. Software is easy to navigate and allows users to get to places different ways without having to go back.

Cons

The invoice format that contains the statement info seems to be a little confusing to customers. We have seen some over payments or duplicate payments.

August 2018

Tom from GarMel Properties LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

ReliaBills always has our back!!

Their crew is awesome to work for. They take care of any issue that arises in most cases same day!

Pros

Makes our invoicing for our company quick and easy!

Cons

Having to create a different platform for multiple companies to accommodate the late fee structure and accepting credit cards for only certain invoices.

July 2018

Stacia from Children's Museum of Tacoma

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Reliabills is a great tool.

Amazing!

Pros

Easy to set up and manage. Professional delivery. Once a customer is set up there is very little I need to remember to do because it is all automated.

Cons

The fact that when issues are refunded they are not reflected in the invoice. This can be confusing for clients and make reconciling and year end statements challenging.

July 2018

Nate from Green & Black

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Product Review

Pros

The ease of use of the online platform. It is super easy to navigate through the menus and accept payment.

Cons

I would like the ability to accept payments from a parent company for multiple accounts at the same time.

July 2018

Laura from Shani's Office

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Review for ReliaBills

WONDERFUL, EXCELLENT, HAS MADE MY JOB SO MUCH EASIER!!!

Pros

Capability to meet our business needs. Invoices, Reports, Client log in

Cons

Recurring Templates take a long time to load

July 2018

Noah from Priority:Strength

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Reliabills to the rescue

Highly recommend, particularly for any business that relies heavily on recurring monthly invoices.

Pros

Ease of use. Set it and forget it. As a small business owner with way too many things to do, it's super helpful to be able to schedule recurring invoices and just get paid automatically. I used to cost myself money by forgetting to send things out, struggle to collect, or any other number of complications. Now, super easy.

Cons

Very little to not like. As far as I know there's no point-of-service functionality (I confess I haven't looked all that hard). Not a huge deal for me, but it could be helpful.

April 2018

Chad from One Click Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

This support changes everything for recurring invoices and collections in general

Cleaned up collections, streamlined billing, and make recurring invoicing a breeze for our subscription based business.

Pros

The list goes on....

- The support for this software is unlike we have ever seen (ive been in the IT industry for a decade)
- Its VERY clean, simple, and easy to get going fast
- Extremely effective and good approach to collections and accounts receivable
- Supports snail mailing along with emailing, critical in the collections processes.

July 2018

Michael from Think Investments LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Billing the easy way with ReliaBills

My Accounts receivables​ are done with very little involvement from me. Thanks for making my life easier!

Pros

Easy to use and can handle a multitude of different scenarios.

Cons

The login screen should not require your business name. If you have more than one business then you can present another screen that you can select which business you want to work with that session.

April 2015

Tamara from Anytime Travel Agency

Review Source: Capterra


Ease-of-use

<