No usable security at all so there is no way to control when employees access system or from where.

RepairShopr has so much functionality. Personally I strongly believe RepairShopr has increased the ability of smaller businesses to exist.

The software runs very smoothly, and where we have come across issues, the support has been excellent. Syncs with Quickbooks and constantly gets improved.

A bit confusing and limited functionality. The platform is mobile-friendlyish.

Software is Great and the Price is Great as well.

The features, job tracking, inventory tracking, integrations with EVERYTHING, the time saved and ease of use.

Repairshopr gives a much more modernized feel while maintaining an easy-to-use UI than some of our previous solutions.

It is the best software for customer relationship management I have come across so far. It is reliable and easy to use and I wound recommend my business partners to try it.

Seamless integration for our inventory, ticketing, billing, and payment solutions.

Overall, it's a pretty decent tool with good value for money. Gets the job done really.

We have been using it for 4 years and it has made business better for us and our end users. Compared to traditional paper systems it is a life and time saver.

From the deep hell that is ConnectWise to the limitations of ZenDesk, we kept running into roadblocks and compromises. Not to mention terrible UI's, high costs, and so on and so forth.

Lot's of time can be wasted if accounting is done improperly.

I was always amazed at how often new useful tools were being added. I'm pretty sure they don't have a huge team, but it felt like there must be hundreds of them with what was being accomplished.

Email only, slow response and no actual action taken.

The thing I disliked the most was the mobile app.

With an abundant choice of integrations, a low cost, top-notch support and good speed, RS is a great product. And from what we've seen thus far the folks at RS are working hard to make it even better.

I've had their support team do very specific customization of the API and the end result turned out great. Added functionality for what I need to do.

Terrible service when requested for issue fix. Inventory system not to par.

A great inventory management tool that's easy to use for all employees.

The ability to keep track of customer records, comments and progress tracking are just a few.

Some of the features are limited and payment gateway options are somewhat limited.

Has all the features I need (so far). Great weekly or biweekly updates, fantastic customer support when I have questions.

RepairShopr suits both of our needs well. They are improving the MSP side of things pretty frequently and we are happy for it.

I find that it's not intuitive enough to call some functions in the app and that leaves us to frustration and frustration leave us to abandon the app.

Making the portal both client friendly and easy to use for myself. Also the ability for clients to put in work requests that can populate direct to an invoice, makes getting payment so easy.

The ability to do everything in one platform is nice. I don't have to use everything to get the greatest use out of it either.

The client portal customisation is awesome - the best I've used. The tool is so feature rich that it will take me a long time to truly implement and use all of them - so cool.

Overall a great CRM + Billing + Project Managemet + Client Portal. High quality product with excellent customer support and an impressive roadmap.

Our biggest problem was keeping track of customer communications. Between email, text, slack to name but a few channels it was a mess.

Nothing I honestly can not fault it. Every time I think to myself “I wonder if this software can do this.

The layout need to be upgraded. The team need to develop some drag and drop feature.

I am happy with the implementation. Price is Okay, more like in affordable side.

Stripe integration is awesome since clients can pay the invoices online. Eventhough there is a slight learning curve, the platform is super easy to use once you figure it out.

Set up is very intuitive and their service has really been outstanding, in terms of turnaround time and quality of help.

This is an amazing web application and, contrary to one may think, it is also very affordable. The team also seems very solid, and overall, I feel confident about the future of SuiteDash.

I can set up payment plans or subscription plans, which are awesome and very important for an agency when on ongoing retainers.

It even intergrates with Accounting software like Quickbooks online, which is awesome. This has really simplified the onboarding for me as I am a Solopreneur.

It was a little frustrating at first to figure where to get started because I had no prior experience with CRM management system. So a few months later, I spent an entire weekend completing the setup.

The documentation is great - you will find answers to most of your questions. And if it's not enough - there is excellent support, ready to help you.

There's so much to love about it. As a small business owner, I love how integrated everything is.

A great addition that SuiteDash is the great customer service they provide and the care they provide to their users is second to none.

US Dollar

RepairShopr is designed to help businesses manage ticketing, invoicing, point of sale (POS), CRM and marketing operations. It is designed for computer repair shops, plumbing businesses, auto repair, watch repair, HVAC service and painting contractors.


Key features include a customer web portal, ticketing and invoicing, estimation tools and inventory management. RepairShopr’s CRM tools enable users to manage a contact database, take notes, maintain histories of emailed invoices and billing summaries, track customer credits and create barcodes.


The RepairShopr customer portal allows customers to check service statuses and invoice histories, as well as approve or decline estimates. The inventory management module offers batch tracking, return tracking and vendor information. The POS system provides automatic charge calculation, manages multiple cash registers, supports barcode scanning and integrates with the inventory module. RepairShopr offers integration with Stripe, Paypal, Authorize.net, Quickbooks, Google Calendar and more.



LongDescription

Cataloging/Categorization

Invoice History

Barcode/Ticket Scanning

Internal Chat Integration

Payment Processing

Document Storage

Dispatch Management

Customer Service Analytics

Referral Tracking

Contract/License Management

Repair Tracking

Electronic Signature

Retail POS

Calendar/Reminder System

Knowledge Management

Customer Accounts

Customer Database

Repair Tickets

Job Management

eCommerce Management

Scheduling

Customer Support

Multi-Location

Self Service Portal

Contact Management

Appraisal Management

Technician Management

Lead Management

Email Marketing

Mobile Access

Online Invoicing

Sales Reports

Routing

Ordering Automation

Marketing Automation

Wholesaler Management

Request Escalation

Pricing Management

Service History

For HVAC Companies

Email Management

Multi-Store

Segmentation

Invoice Creation

Barcode/Label Management

Returns Management

Work Order Management

Mobile App

Billing & Invoicing

Interaction Tracking

Discount Management

Commission Management

Inventory Control

Contact Database

Online Time Clock

Supplier Management

Intake Management

Payment Collection in the Field

Quotes/Estimates

Customer History

Point of Sale (POS)

Maintenance Scheduling

Inventory Management

Web-based Deployment

Email Response Control

Search/Filter

Web browser (OS agnostic)

This price is subject to change. For the most up-to-date pricing please visit https://www.repairshopr.com/pricing.

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

RepairShopr

Live Online

Webinars

Documentation

SuiteDash is a business management solution that helps organizations streamline operations related to workflow optimization, subscription management, feedback collection, file storage and more on a centralized platform. The project management module provides a built-in kanban board, which lets employees visualize task status and progress.


SuiteDash allows staff members to create online client proposals and automatically convert them into invoices to receive payments. Administrators can track time spent by employees on tasks or projects and generate estimates or bills based on pre-set hourly rates. It offers an internal instant messaging tool, which lets team members establish two-way communication in real-time. Additionally, supervisors can create recurring profiles to auto-populate items, taxes and discounts across invoices generated on a weekly, monthly or tri-monthly basis.


SuiteDash facilitates integration with several third-party solutions, such as Zapier, Quickbooks, Stripe, Braintree and PayPal. It is available on monthly and annual pricing and support is extended via documentation, video tutorials, FAQs and email.



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