Replicon

Replicon

RATING:

4.50

(441)

About Replicon

Replicon's advanced timesheet functionality lets businesses track valuable information including check-ins/outs, task progress, and billable/non-billable hours. The invoice module allows users to build custom invoices, examine payment terms, track overdue bills and handle multi-currency payments. Additionally, users can define approval workflows and collaborate with project managers, clients and other stakeholders on a centralized platform. Replicon comes with an application programming interface (API), which allows businesses to integrate with multiple third-party solutions. It is available by monthly subscription and comprehensive support is extended via phone, live chat, email, documentation and other online measures. Replicon is a cloud-based solution that...
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Replicon Reviews

Overall Rating

4.50

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 432 reviews

Brad

Company size: 201 - 500 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2022

Replicon makes it easy to log time against multiple projects

User Profile

Daniel

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

December 2019

Projects vs finances in a view

We have used the solution for two years. At the beginning feels that it is an application to control the work but when you understand that the solution helps to improve the efficiency in the finance for the projects, with the rationalisation of the resources, all the days add your contribution inside.

Pros

You can impute the hours per project, initiatives, or detailed tasks in these. It depends on the detail of the information added by the administrator in each of these. Is possible to add a detail of the tasks in the box for the hours with a little text. At the end of the week, the information of the hours is sending to the approvers. The users have the possibility to show reports by projects or teams members. Also, is possible to set the hours dedicated for the BAU and projects.

Cons

At the beginning is not much intuitive. The option to show the reports is not easy to find and the information in these is complicated to understand if you don't know how the application is set.

Response from Replicon

We really appreciate the time you took to leave such a thoughtful review! We take pride in Replicon's robust, user friendly, efficient and productive solution. We are sorry that you found some aspects of reporting confusing initially. We appreciate you bringing this to our attention, and will work on the feedback provided for you and other clients in the future.

Replied February 2020

Malvin

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2020

Robust and Flexible System

Great customer service, very professional, and very knowledgeable staff.

Pros

Like my review title states, Replicon is a very robust and flexible system that can cater to a company's need whether you have office/field staff, full time/part time staff, and anything in between. Being able to customize the system for different use cases and for different types of employees is great. The ability to create custom reports is powerful for data nerds like me.

Cons

It does have some limitations in some very unique case uses, a bit pricey, and requires a yearly saas model. But overall I have no complaints.

Reasons for switching to Replicon

Not robust enough for what we need and development team very slow in adding features.

Randy

Company size: 11-50 employees

Industry: Telecommunications

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

4

April 2021

Decision Replicon

Very professional and accommodating, our issues and concerns were properly document and addressed. I found the team "listened to hear, not listened to reply". This was a refreshing change from the typical sales cycle

Pros

Replicon provided a complete package to better manage our backend activities that directly affect our forward facing deliverables to the customer

Cons

Little to early to tell yet, we need time to shake out the implementation

Reasons for choosing Replicon

Better fit for the organization and meet our new requirements as the our organization continues to change over time.

Reasons for switching to Replicon

Replicons product addressed our requirements for managing and controlling our activities.

User Profile

Carol

Verified reviewer

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2018

I Love this product. It makes my job, keeping track of employee, easy.

It makes running payroll very easy, check on current hours and where everyone is on their vacation and sick time. I also love the fact that if you have an issue, customer service is on top of it. They are easy to get a hold of, they are fast and then solve the problem the first time around. I don't know of any company that has this type of customer service.

Pros

It is very easy to use and is not time consuming, the reports are clear, direct and detailed. I get everything I need.

Cons

I have a hard time setting global (for all employees) values. I don't have to do this often, so I forget what to procedure is and I have to call customer service. I do love customer services, so it isn't bad.

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