All Replicon Reviews
1-25 of 513 Reviews
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Brad
201 - 500 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed June 2022
Replicon makes it easy to log time against multiple projects
Jerome
Verified reviewer
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2019
Useful and Completely Functional Timesheet System
The overall experience with Replicon is refreshing and positive. I rely on it extensively.
PROSI use Replicon to keep track of all time spent by most members of the company. It is a great system, easy to learn and it has helped improve most project's perceptibility. Replicon's interface is clean and friendly and ease of scheduling takes less time which is a better choice compared to manual timesheets we used to pass around everyday. The app is exactly what it needs to be as it provides a great deal of flexibility that allows easy matching of time spent on projects against budgeted hours.
CONSReplicon does not have a good deployment for mobile devices, its access is slow and has limitations in terms of reporting. Neither does it allow configuration of different scenario analysis nor allows manipulation over time. Its interface is too simple and I think there's more room for more functions so that we can integrate more work into the system, to improve reporting options for that is more versatile and manageable.
Vendor Response
Thank you very much for sharing this review! We are glad you find Replicon's solution user friendly, robust, and flexible. It is something we have worked hard on and we are pleased our efforts resonated with you. Thank you as well for your thoughts on our mobile interface. One of the founding pillars of Replicon is ease of use. As such, Replicon's interface for mobile devices was designed to be simple and straightforward. Please feel free to contact us for any questions or concerns.
Replied September 2019
Lisa
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great Time Recording for any size business
great business to work with
PROSA great time recording tool for any size business, scaled up as the business grows. Support team are always quick to respond and helpful. I'm currently using the tool for time sheets for a salon team so it is affordable and effective and makes payroll & time off requests so much easier to administer and track.
CONSTake a while to get used to the software especially on tasks that you do not do weekly ie onboarding new employees and setting up so I sometimes have a few tweaks needed by the support team which is never an issue and always quick to resolve.
Reason for choosing Replicon
quick to respond and demo, cost effective and liked the product
Reasons for switching to Replicon
A few quirks in their system made it harder to use
Vendor Response
Thank you for taking the time to leave us such a wonderful review. We take pride in providing outstanding service to each and every client, and we are overjoyed to receive your compliments and appreciation. Thanks for the proverbial pat on the back! We look forward to delivering more consistently great experiences your way.
Replied September 2019
Marie Josee
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2023
Replicon/Polaris
Good for small businesses who want to track time, expenses and vacations and manage small, non-complex projects. As soon as you talk about managing larger projects with tasks, resource allocations etc., you quickly come to the software's limitation.
PROSGood software for Time tracking, expenses et timeoff
CONSProject management, ressource management.All the project management modules that don't talk to each other cause problems in data analysis and management. The lack of flexibility, the impossibility of configuring it to our needs. The lack of customization according to our business policies opens the door to many errors. The way the software is designed to do its own analysis and interpretation of our data causes incongruities in the data, and it's impossible to turn these options off.
Roshawnda
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2023
Current user
Overall satisfied. The look and feel are appealing.
PROSCan access it from anywhere. User friendly.
CONSReporting could be better. Notifications sent to users when they are assigned to a project would be a nice feature.
Krista
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Easy to use
I like the reporting features, especially creating your own reports. It's much easier than the HRIS system I use in conjunction.
CONSI wish the bill rates didn't transfer over from project to project. It's hard to track.
Reasons for switching to Replicon
We didn't like the setup of the timekeeping. Too many buttons to click each day.
Malvin
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Robust and Flexible System
Great customer service, very professional, and very knowledgeable staff.
PROSLike my review title states, Replicon is a very robust and flexible system that can cater to a company's need whether you have office/field staff, full time/part time staff, and anything in between. Being able to customize the system for different use cases and for different types of employees is great. The ability to create custom reports is powerful for data nerds like me.
CONSIt does have some limitations in some very unique case uses, a bit pricey, and requires a yearly saas model. But overall I have no complaints.
Reasons for switching to Replicon
Not robust enough for what we need and development team very slow in adding features.
Randy
Telecommunications, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2021
Decision Replicon
Very professional and accommodating, our issues and concerns were properly document and addressed. I found the team "listened to hear, not listened to reply". This was a refreshing change from the typical sales cycle
PROSReplicon provided a complete package to better manage our backend activities that directly affect our forward facing deliverables to the customer
CONSLittle to early to tell yet, we need time to shake out the implementation
Reason for choosing Replicon
Better fit for the organization and meet our new requirements as the our organization continues to change over time.
Reasons for switching to Replicon
Replicons product addressed our requirements for managing and controlling our activities.
Lisa
Verified reviewer
Mining & Metals, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Replicon simplifies and automates
Very happy. We have only gone live in last few weeks and are working through existing projects to update. Over the next 6 months we expect to see major improvement in business operations.
PROSThe team at Replicon have bent over backwards to assist us with implementation. We have implemented Replicon to consolidate the tasks of around 10 other tools and improve our internal user experience (people completing timesheets). The Replicon install team have helped to implement our current workflows using Replicon functionality.
CONSInvoicing is proving challenging. Still working on how to make this workflow work for our accounts team.
Reason for choosing Replicon
Looked for 10 years. Replicon is the only product that met all requirements. Brings together all aspects of Project Administration and Time and Attendance. Provides the ability to allocate people specific tasks with set time and deadline for delivery. Reduces risk in our business as does not require developer support and is easy for end users to create reports and manage project data.
Reasons for switching to Replicon
Existing system used multiple applications and few people knew how to use thus was a risk to the organization. End users had limited visibility to projects and timesheet entry was not user friendly.
Samer
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Great for time keeping
Time keeping, helpful and friendly customer support, ease of use, certain aspects of customization.
CONSCertain aspects of customization are not straightforward or have an additional cost.
Lisa
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Replicon -
Good, very easy to use and no real need to training end users
PROSAbility to track project worked on by client
CONSnone, everything is fine
Reason for choosing Replicon
good fit and flexible in finding a solution
Geoffrey
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2017
Useful full-functionality timesheet system
We use the Replicon system to record all time spent by most members of the company. It has a web interface and everyone in the company has a logon. Each department has an admin user who can assign people to projects. Projects can be set up by admins, and users log time against each project. At the end of each week/month every user has to submit their timesheets, and anyone who does not receives an alert that their timesheet is overdue. It is also possible to configure warnings that the deadline is looming, which we find very useful. After submission all users' time is submitted to the relevant project manager/owner, who then approves or rejects the time. Projects can be subdivided into many categories and sub-categories, and each can be marked as billable (or not) and different billing rates can be specified. Admins can allow or deny time entry for their projects and also set time limits, whereby no time can be added to the project after a certain date. All approved time is totalled up by the system and forwarded to the finance team, who can then use the system to prepare bills to send to customers. The Replicon system allows this to be run smoothly and we are very happy with it. The web-based interface means that it is available everywhere and so no one has any excuses to not filling out their time. There is also a facility to manage annual leave but we have not used it so cannot comment on this. Overall I would recommend this system.
PROSWeb interface, granularity of project specification, full workflow from time submission to billing, auto-save when you forget to press save(!)
CONSFor long and complicated timesheets I would like a useful search
Vendor Response
Thank you Geoffrey for taking the time to provide your feedback about Replicon. I'm looking into your query regarding the quick search feature on the timesheets and will get back to you.
Replied April 2017
Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Full-featured and user-friendly timesheet system
Replicon is the best online tool to keep track of company's activities, vacations and projects. I had used it for 3 years in my previous company, and after evaluating many alternatives I chose it again for my current company. You cannot go wrong with Replicon!
PROSThe user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality. No more excuses for employees complaining that filling timesheet systems take too much time and effort! A lot of customization options for the administrator: Replicon can be completely tailored to company's needs. Powerful reports. SSO and email notifications are extremely useful. Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.
CONSThe administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed. Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.
Vendor Response
We are very grateful that you took the time to leave this review. We are thrilled to hear that you find our solution robust and agile, and that our solution has helped to provide you with the quality experience we strive to provide to all our customers. We are sorry your experience regarding the interface and validation rules did not meet your expectations - we are always disappointed when we miss the mark. We would like to make this right for you - please refer to the link below or alternatively, feel free to reach out so we can assist you further. https://www.replicon.com/help/setting-up-timesheet-validation-rules/
Replied September 2019
Daniel
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Replicon
Excellent. The Replicon support staff is very helpful in helping with my requests and any customized reports.
PROSSparx USA has been using Replicon for over 2 overs. Sparx was looking for software to automate time and attendance for the staff. The software implementation went smoothly and used on a daily basis by the staff. The software allows the staff to have full visibility of their time and attendance either thru a mobile app or log-in into the website.
CONSSetting up the annual employee vacation time. It is confusing for a end user based on the validation rules to accrue time correctly. Replicon support was excellent in helping me set-up the staff vacation time.
Reason for choosing Replicon
The cost was very affordable for our company of Sparx size and the features the software offers.
Vendor Response
Thank you for taking time to leave this wonderful review. We couldn't be happier to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We're also thrilled to hear that we've been able to simplify time tracking for your organization. We look forward to continuing to provide you with the highest quality Replicon experience possible.
Replied February 2020
Helene
Verified reviewer
Public Relations and Communications, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Replicon, an easy way to monitor employee time
It has helped us with monitoring the hours of remote employees. It is a simple way to monitor that each member of the organization is working the hours stipulated. It is very easy to use and when the employee needs to take a break, he/she only has to stop the timer and at the end of the break, start it again. It is the solution to improve the performance of remote employees and closely monitor their daily activities. It is an easier and more effective way to make payments when the day is paid per hour worked. I highly recommend it because I have been using it for several months and so far it has not failed me.
PROSVery easy to install and follow, very intuitive and all our employees know how to use it without any problems. It takes screenshots from time to time to better monitor the activities of our remote employees. Can be paused at any time during the workday and continue without any problem.
CONSSome employees reported that their computers felt a little heavier after the installation of the program and sometimes it shut down suddenly and without explanation. Technical support was called and the issue was resolved. There have been some inconveniences when adding the weekly hours, but everything has been solved.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Perfect Timing
It gave the company a central place to manage time and working hours for 250+ employees, across facilities that operated under normal business hours and some that were 24/7.
PROSReplicon makes keeping track of your time in the office very easy. Entering your in and out times is very easy. The ability to input expenses and mileage makes things easy for our accounting department.
CONSThe few things that gave me trouble were the input of time when not using a 24 hour time format. If you put in 3:00, before you could type pm, it would add am to it and go to the next entry module. Adding mileage was a bit overinvolved than it should be. You created the entry, then had to do another entry within that entry to actually input your mileage.
Vendor Response
Thank you for taking the time to leave us such an honest and thoughtful review. Our team of professionals is dedicated to providing our clients with the best there is to offer. We're sorry to learn that you've had a frustrating experience regarding time format and adding mileage. Please feel free to contact us so we can make this right.
Replied September 2019
Irene
Individual & Family Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Replicon at Jewish Family & Children's Service
My experience has been absolutely positive. We used Replicon for time tracking until we went with ADP. We continue to use it for expenses. The reports are simple can be imported and exported into other software with ease.
PROSThe software is intuitive and user friendly.
CONSThere should be a report that has the integrity to determine user log in and usage so renewing licenses can be accurate for the amount of staff.
Reason for choosing Replicon
price and simplified use
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2019
Timesheet review
Overall experience has been very good. I've used Replicon at two difference companies and it fit both companies requirements.
PROSAbility for users to submit time against multiple projects and labor categories. Also ability for user to track Paid Time off through the year. Technical support is very good. Typically always get through on my first call and there is no wait time.
CONSReporting capability is a bit confusing but this could be due to our use of a new version and reports are different.
Vendor Response
Thank you so much for leaving this review, and even more for giving us a shot. It makes us happy to know that providing our clients with the most efficient timekeeping and project services we can offer is paying off! However, we're sorry to hear that your experience with the reports fell short of expectations. We want to make this right. Please refer to the link below, or alternatively, please don't hesitate to contact us: https://www.replicon.com/help/choosing-a-report/
Replied September 2019
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
It's a great choice in a competitive landscape
This was a program that was first implemented to be used by our human resources employees as well as our internal staff and contractors to keep track of hours and time off all in one place. The solution has been really good at being able to lookup information based on the status of employees, and where the approval process stands if an employee is waiting for a response back from their HR counterparts. The process of training and new employees to understand it was very easy and I would recommend to anyone.
PROSWhat I really found most attractive about Replicon is that the interface is very simplified for both managers and employees tracking their time sheets, as well as payroll managers going in to manage and track information inside the portal. The interface being quite simple and easy to navigate is one of the things that makes it stands out to me, for the type of solutions our team wants to get out of it.
CONSWhile customer service can be good sometimes with responding to inquiries, getting a complete and accurate response can be hard to see in a response at times when we can't find the answers online.
Vendor Response
Thank you for giving us a shot, and once more for taking the time to leave this wonderful review. Ease of use is one of the founding pillars of Replicon, and we are thrilled to know that we hit the mark. When we hear positive feedback like yours, it only inspires us to work harder. We're sorry to hear that your experience regarding complete and accurate responses from our end did not match your expectations. This is not typical of our customer service, and we assure you we can do better. Please do not hesitate to contact us at any time for further assistance. Thank you once again for your valuable business.
Replied September 2019
Algernon
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Great Product
We have solved our time management problem.
PROSReplicon allowed us to bemore efficient and accurate.
CONSAt this time we haven't had any problems using Replicon.
Reason for choosing Replicon
Better Product
Vendor Response
We are so grateful that you took the time to leave a review. Our goal is 100% customer satisfaction, and it sounds like we hit the mark with you. We look forward to continuing to provide you with the same quality of service that you have always enjoyed.
Replied October 2019
Carol
Import and Export, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Office Manager / Admin
Exceptional quick assistance
PROSSupport help and training provided and really great service
CONSToo many different reports - I only use this program for vacation time
Vendor Response
Thank you for taking the time to write about your experience. Hearing that you experienced ease of use with our solution and great support from our dedicated team is the best thing we could hope for, as "hassle-free" is one of the founding pillars of Replicon. We're sorry to hear that you find our reports confusing. However, we have a convenient feature that allows you to schedule automatically generated reports directly into your inbox at regular intervals. Please feel free to contact us for further assistance, or learn more at this link: https://www.replicon.com/help/scheduling-a-report-to-be-emailed-regularly/
Replied February 2020
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Replicon
The support system is great, the team will go above and beyond to help you and ensure your needs are taken care of, the ease of use, made this partnership a no brainier for us.
PROSThe ease of use, the system is superb in the way it allows our employees to clock in and out from the fields, the different activities, departments are a great help for our business that has many areas in which we separate our labor. It is of simple use and we love that the app can be downloaded into mobile phones and tablets for our team to carry with them into the different areas of our work.
CONSthe reporting is not as detail as we would like it, meaning, it does have many reports and they will customize whatever you need, is just the having to go through support to have them do that for you, but Support system is Amazing.
Michelle
Mechanical or Industrial Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Replicon Review
We have had an excellent experience with Replicon and the utilization of this software has dramatically improved our Project Management capabilities and streamlined project financial tracking.
PROSOnce we used the software enough, it provided the means to accurately manage our project financials.
CONSIt would be beneficial for Replicon to offer one-on-one training on customizable forms. There are alot of forms provided and many more available. Helping clients understand how these forms can be modified to suite their needs would be beneficial. Our experience has been that then online help offered is generic and it is difficult to learn on your own.
Reason for choosing Replicon
Replicon was recommended to us by another consulting firm. We are extremely happy we have invested in this software.
Daragh
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2018
Easy to use. User Friendly. Great Support. Makes payroll very fast and accurate.
As I've said before the best thing about this product is that it saves payroll a huge amount of time, which for a business could mean many things, from becoming paperless to saving general costs across the business.
PROSThe best things about this product is that time sheets are processed by the individuals and once approved we in payroll can run a report to download the information we need. From there we can import the data into our payroll software in very fast and accurate manner. Doesn't take long at all compared to the old days where we'd have piles of paper time sheets, and we'd have to manually input them. Now the individual spends a min a week filling in their time sheet online.
CONSThere really isn't many cons. All I'd say is that every business is different and it could take up to a year to have it doing exactly what you need. From permissions to how it extracts to your payroll. Once you have it how you want it you won't look back.
Karen
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2021
Time reporting
Easier to let them take over to fix problems
PROSTime reporting for employees software works well and everyone can see what everyone else is doing.
CONSHard to add new hires, need to create a way to default the company rules to every new hire
Reasons for switching to Replicon
Time