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Overall Rating
4.51 / 5 (425)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
December 1, 2021
Pros/Cons
  • Pros

  • Very intuitive and easy to use. Perfect software for us to manage the time reporting for our Customer Solutions departments.
  • It is very user friendly. Running different types of reports help us keep track of the hours on each project.
  • Cons

  • Difficult figuring out administrative features.
  • I could not integrate this with our budgeting software, so had to run a report for each and use Excel to do comparisons. I found the report library and search functions a pain to use.
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Ideal Customer Size
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Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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