Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
3.5 / 5
Value for Money
3.5 / 5
Customer Support
4.0 / 5
Functionality
4.0 / 5
Pros
"easy to use and straight forward to use each module"
"The modules are easy to use . The screens are easy to navigate and they are user friendly. there is excellent audit tracing for each module."
"Ease of use, lots of good features, simple reporting works very well. For the price it tracks job costing very well."
Cons
"Not extremely user friendly, but is better than some software. While reporting is stated as good, many customized reports are required."
"The price is a little high, although the product, is a very productive software. if you are a small company."
"few ready to go financial reports and tax functionalities"
Sage 300cloud Reviews
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March 2018
Dustin from DJ Construction Company, Inc.
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
March 2018
We have owned and used this software extensively since 2012.
Pros
Standardization. We were doing a lot of process work through excel, word, email, etc. This forced us to standardize how we operated and gave our clients a consistent experience over multiple projects. Job costing is capable of being more accurate than we need.
Cons
Lack of significant improvements to the software given the annual support and maintenance amount paid. Features tend to be minor with more significant improvements coming in the form of additional optional products for purchase.
May 2020
Patricia from Alliance Seafood Inc
Company Size: 2-10 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
May 2020
Sage 300
Overall the program is satisfactory.
Pros
The modules are easy to use . The screens are easy to navigate and they are user friendly. there is excellent audit tracing for each module.
Cons
The reports are minimal. The more useful reports require you to purchase a separate license for Sage intelligence which is very expensive. the stock reports require another software program (Crystal reports ) in order to modify them. The set up screens for the customer and vendor screen do not allow for more than one email address which reduces the ability to email directly from Sage. The payroll module does not email EFT check reports to employees. You have to buy another program in order to do this (Print Boss). Overall there is a hefty price tag to purchase all the modules and add on programs to use. If you can stay with Simply, then you should.
Reasons for Choosing Sage 300cloud
Local retailer convinced us that it could meet our needs.
Reasons for Switching to Sage 300cloud
For better inventory management
June 2017
Elastol from SOS Children's Villages Zambia
Company Size: 201-500 employees
Industry: Philanthropy
Time Used: More than 2 years
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
3.0
June 2017
The work of SAGE 300 ERP with Me in Lusaka, Zambia
We were trying to address the issue of going green meaning working in a paperless environment. We benefit in many ways as we had reduced on stationery cost, and work become faster as processes were integrated in the systems. It still requires improvement and the environment in which it works does not fully support or become compatible with local Vendors. The advice I would give to others is that they need careful planning so that they only ask for installation of packages suitable for their environment.
Pros
It automates manual work of processing purchase orders and eliminates physical postage of paper documents to third party (Suppliers). It integrates separate pieces of transactions into one, making work easy and shorten the overall time spent on processing one simple transaction e.g. Purchase requisition is generated by someone else then converted into a purchase order without altering many details. The system is able to make basic or advanced calculations of cost and taxes hence eliminating the burden of errors and omissions.
Cons
It is somehow expensive to run as it requires a perpetual subscription to be made. It is a system that cannot just be installed on the PC for a lifetime. Room for improvement is still available because it has a lot of steps (clicking is too much). We could not achieve the go-green aim as most of the time we were printing out physical copies of contracts as the environment in which we used the system did not have many vendors connected to the internet.
November 2020
Patricia from Vancouver Island Real Estate Board
Company Size: 11-50 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Sage Pros and Cons
I really enjoy it, other than the "insert" key. I haven't had to call much for support but when I have, they have been very helpful. I need to update to the next version and hope to do that in the near future.
Pros
The ease of use. I also like the importing/exporting factor to excel spreadsheets.
Cons
I HATE having to use the "Insert" button to complete a transaction. I would love to see Sage allow the enter key available to use. I have a Mac at home and Apple has taken the insert button off their keyboards so I am unable to enter Sage transactions from home I have to come to the office to complete entries. You would make my day and many others, I'm sure if we could use the enter key.
Reasons for Choosing Sage 300cloud
See above comments
Reasons for Switching to Sage 300cloud
We only switched for the financial side - liked the presentation of the financial statements more. At the time our previous software would not allow to export to excel which was another feature we liked. Our CRM is still on our previous software.
May 2020
Martin from PTM
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Functionality
4.0
May 2020
Sage300 and why you should use it
We use it as our basic accounting package for dealing with all of our vendors and all of our clients.
Pros
It has all of the basic features of a full accounting system including AP, GL, AR, Sales order, Inventory mgmt.
Cons
Customization is not simple to do. It is not simple to add new forms or understand the table structures. Table names are very short and obsure.
Reasons for Choosing Sage 300cloud
The controller at the time felt that this product best suited our SMB company in terms of ease of use and functionality and price.
Reasons for Switching to Sage 300cloud
Sage DOS was old and obsolete.
November 2020
Ken from WR Display & Packaging
Company Size: 11-50 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Functionality
4.0
November 2020
Sage 300 Cloud - Works OK - Does not feel like true cloud software
Pros
It account principles are sound. It is fairly ease to use.
Cons
Clumsy to Use. Needs to be re written to be true cloud software.
Reasons for Choosing Sage 300cloud
At the time the cost of Sage 300 cloud fit our budget.
Reasons for Switching to Sage 300cloud
Needed and ERP solution.
October 2020
angele from rose hall dev ltd
Company Size: 51-200 employees
Industry: Recreational Facilities and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2020
Sage- Manage your inventory
At first we had to be trained and it took a couple of days to get savvy on this and that is normal. This product was quite helpful during the stock taking process as we now had the ability to see what our usage was like and took a really short time, which normally would have taken a couple of days to complete. It also assist us in the Procurement process. We are able to manage our spending more efficiently.
Pros
We use this software to manage our inventory. We have totally happy with this as the different departments which are not in the same area, can order, approve and have our Stores Department deliver with no hiccups. It also advises when items need to be reordered. Our Stock taking process and audit is so much more efficient with this software.
Cons
I would say that we do not have much issues other that you need to have the correct name of the item you are ordering. Once you become familiar with your stock it is much more manageable.
December 2020
Justin from Tle' Nax T'awei Group
Company Size: 51-200 employees
Industry: Business Supplies and Equipment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
December 2020
Sage 300 review
Positive, but needs more work on the "cloud" components to make them more functional, especially for reporting and querying.
Pros
Sage Intelligence is critical to our operations. We use it for all of our reporting and does a great job.
Cons
The web screens version is not quite functional enough, especially in regards to using Sage Intelligence. The only reports we can currently run in Sage Intelligence are financial statements. We use Sage Intelligence mainly for operational reports (Non GL reports) and have many customized reports however we cannot run any of these reports in the web screens. The querying features in the web screens are also much less functional than the desktop version.
November 2020
DaisyCheng from ROLLS RIGHT INDUSTRIES LTD
Company Size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
November 2020
User Friendly
Been using different version of Sage. Very easy to use and easy to train new staff with. Our company continues to upgrade to newer version when needed.
Pros
easy to use and display of icons are easy to access. easy to train new staff. The security features are easy to set up as well.
Cons
reports need to be customized by third party.
Reasons for Choosing Sage 300cloud
Worked with previous version of Sage and program meets our daily needs.
November 2020
Fazal from Doctors Without Borders Canada
Company Size: 201-500 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
November 2020
SAGE review
SAGE 300 need to add more ready to go financial reports.
Pros
power full and reliable database. Good controls in place.
Cons
few ready to go financial reports and tax functionalities
Reasons for Switching to Sage 300cloud
we thought SAGE 300 is more powerful and user friendly
May 2020
Michael from Schacht Spindle Company
Company Size: 11-50 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
May 2020
Fustrations
Not used
Pros
Wide arrange of functionality. Data is well protected from wandering fingers. Security seems good as well. A solid platform that rarely has issues
Cons
Lack of systems administrator training, outside of the use of your consultant. Little to no self-learning of the real nuts and bolts of the system. The consultant tells me it is to complex to learn that way. This is incorrect I can learn Microsoft SQL that way, the possibility of being way more complex. Data tables are old in structure and hard to function with. For example, I have to use address line 4 for emails because the email field is in a different table. Shipping software integration can read from both. Expensive website integration because of the complexity and lack of standards in the SQL database. It can get expensive because many things require expert assistance and new modules. It does lack the ease of use for retail sales. Opening modules can be slow.
Reasons for Choosing Sage 300cloud
Upgraded from a dos version of Accpac. Was the cheapest option and require what seemed like the least amount of work.
November 2016
Kenatu from TPDCo
Company Size: 51-200 employees
Industry: Government Administration
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
November 2016
Getting the Most out of your (ACCPAC) Implementation
SAGE 300 ERP Accounting (ACCPAC) is on of the simplest accounting platforms to use out there; however, make sure you have proper guidance when setting up your source files; messing those up or not setting them the way you want exactly upfront can be a real pain when it comes to getting your financial reports. Also make sure to enter all required fields - it won't tell you what all of those are until you see gaps in your data on the financial reports. Hardware requirements won't break the bank and its a simple client-server installation that most can do in their sleep. Training can be accomplished in a few days to a matter of hours depending on your skill level (acumen). The standard package is your GL, AP, AR and your SM. If you have those you are ready to run your business. Add the PO module and you can deal with purchasing as well. This application is for small to medium size businesses. If you reach fortune 500 status or have more than 20 users start looking else where or be prepared to purchase a mega load of third party add-ons.
Pros
Easy to use Simple hardware requirements Semi-decent financial reports out of the box
Cons
After 20 concurrent users, cost of ownership becomes pricey To get enterprise level controls and process flow - you must purchase third party add-ons. Not enough levels of security for larger accounting departments No built in auditing - third party add-on required
May 2020
Odaine from Supreme Chemicals
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
5.0
Functionality
4.0
May 2020
Supreme Chemicals Limited Accounts
We currently use it for Accounts Payables/Receivables/Bank Recon and to produce Invoices. Overall the software is easy to learn, pending issues within the software itself; however, it is a relatively nicely developed product that has the potential to do so much more!
Pros
I like the potential the software has; my issue is that my company has not paid for all the relevant applicable features and as such the software has not been utilized to its full capacity and thus makes some aspects/modules harder to deal with. (Integration). The Accounts Receivables Modules are perfect!
Cons
The Accounts Payables modules: does not allow for proper vendor account viewing (Cannot open an account to see details such as in Accounts Receivables). (Payment schedules are haphazard to use as it does not allow for flexibility). Do not like the Bank Recon Module at all!
May 2020
Ed from Stein Industries Inc.
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
May 2020
Solid Product but poor after sales support
Pros
Product is excellent. It is reliable, easy to use and meets the need of the organization which includes foreign currency and project costing.
Cons
Report are tied to crystal reports. Should have a more dynamic report writer where user can pull different data points and relate the data. The PJC costs tab is far too manual. As importing data into this tab is not easy or user friendly. We do not use timecards, even if we did it would only allow entry by individual employee into the various projects as opposed to by department where there are many employees at different pay rates. It would be handy to be able to import into PJC costs to deal with these issues.
Reasons for Choosing Sage 300cloud
Previously as ACCPAC user and moved forward with its progression to SAGE 300.
April 2017
George from Kenya Literature Bureau
Company Size: 201-500 employees
Industry: Government Administration
Time Used: More than 2 years
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
1.0
April 2017
Functionality
Pros
Strong Data entry features - Sales order, ICT, AR, AP Customer Inquiry reports drill down - flexible
Cons
Negative stock quantity can be entered at order detail line and goes undetected so long as the order total remains positive Lack of restriction on Stock Warehouse selection during Order Processing-- There is l no control in place to restrict users to access stocks in specific system warehouse that they are assigned. A user can receive, transfer, sell stock in any warehouse in the system without any restriction How to handle PO Cancellations not available Reporting (supplier activity reports) not detailed as like provided in Accounts Receivable Difficulty is posting of Discount allowed to customers into General Ledger Suppliers Inquiry reports drill down -NOT flexible
May 2020
Harris from Gemini Packaging
Company Size: 51-200 employees
Industry: Consumer Goods
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
May 2020
Average performance
It is an average accounting system but need to offer more user-friendly reporting features,
Pros
It is good upgrade from ACCPAC when we moved over to Sage 300. Some sort of continuity is allowed for the users. It performed generally satisfactorily.
Cons
Need to do more customization on financial reporting and daily transaction processing reports.
Reasons for Choosing Sage 300cloud
Easier conversion process.
Reasons for Switching to Sage 300cloud
Because it is out-dated.
December 2018
Karen from Central Industrial Solutions
Company Size: 2-10 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
December 2018
Room for improvement but does what it needs to & reliable! Excellent customer service
We have worked with Sage for many years and will continue to. They are always improving and building on existing features. Customer service is excellent.
Pros
Design / layout is organized, easy to find what you're looking for. I love the items wizard for adding in parts. It catches errors or omissions very well. Customer service is always excellent when troubleshooting. They have helped us recover lost data when errors were made.
Cons
Difficult to customize features. Can't email invoices or order confirmations directly from this program, have to export every single time which is more time consuming than it needs to be for accounting. Notes function is very buggy, freezes often. Also freezes often when creating an invoice or receiving a PO.
April 2018
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
April 2018
Good enterprise accounting software
Pros
Sage 300 is a fairly easy accounting software to learn, especially if you are required to train persons within your company. The report feature is quite good with lots of option for creating charts. This is a good tool to invest in if you want to take your business to the next step. The installation of the client side application is easy, with a few click and the application is installed. System Administrators will have no problems deploying this application.
Cons
The application user interface needs an overall to a more modern looking interface. Sage 300 interface does not scale well with high resolution monitors because the menu buttons become very smaller as the resolution increases.
December 2016
David from Freelance
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2016
Full Ledger Accounting Package
I work in the IT Industry and I've worked at a company that sold Sage Products to multiple customers. Sage300 is a great system for workplaces that need a Full Ledger accounting package. It is sold in the standard modular state, if you need a feature, you buy it and add it on. AR, AP, GL, Bank Reconciliation, etc. It can integrate with multiple database solutions if I recall. They started out producing for Pervasive SQL, but I think you can get it for MSSQL now too. A bit of a learning curve to get used to it. One of the nice features is the security of it. You can limit any user's rights to a very fine level.
Pros
Modular, great security, solid product. Fantastic support from the manufacturer.
Cons
A bit of a learning curve for both use and administration.
May 2020
Ryan from DIEMOULD SERVICE CO
Company Size: 11-50 employees
Industry: Mechanical or Industrial Engineering
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
May 2020
REVIEW
Pros
RECEIVING-PAYMENT EASE USING THE SOFTWARE FOR THESE FEATURES IS EASY
Cons
REPORT FEATURES i WISH IT HAD MORE REPORTS AND FASTER LOAD TIMES
Reasons for Switching to Sage 300cloud
NOT ENOUGH DATABASE
May 2020
Mindy from Annadale Finishing Systems
Company Size: 2-10 employees
Industry: Business Supplies and Equipment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
2.0
Functionality
3.0
May 2020
Unfortunate Decision
There has really been no benefit and I greatly regret sticking with SAGE vs looking at other options.
Pros
The reason we went with SAGE was we had purchased a business with an existing, but badly outdated system. Features we like are the access to historical data. Processing receivables and payables is simple and quick. Fully integrates our inventory and order processing systems.
Cons
Very cumbersome, entering new accounts, updating price list very tedious. The licensing fee is exorbitant. Reports modules are the worst I have ever seen. Requires expensive consultant support in order to customize what should be readily available reports.
April 2018
NICK from Cycle Force Group LLC
Company Size: 51-200 employees
Industry: Sporting Goods
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
4.0
April 2018
We switched from Sage BusinessWorks to Sage 300 last year at the office with very mixed results.
Ultimate the primary reasons we upgraded to Sage 300 were to automate the receiving of EDI orders from our largest customers (Walmart, Amazon, etc) and to facility an automated shipping label generation process and it has accomplished those things relatively well.
Pros
It makes things like receiving and bulk printing sales orders via EDI channels much faster and easier than they were before during our 20 year run with Sage BusinessWorks.
Cons
It's made some things much easier, in fact things that we needed to become easier in order to continue in business, but has added a layer of complexity to manual order processing functions making these much more difficult to manage. The consensus at the office is that BusinessWorks was easier to use for purposes like keying in orders, invoicing orders manually and then bulk printing or emailing those invoices, etc.
May 2020
Dharmika from Impact Transportation
Company Size: 2-10 employees
Industry: Logistics and Supply Chain
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
May 2020
Not a user friendly system, not even close to Quickbooks
Pros
Well capacity and no crash, love the look
Cons
Not so much user friendly, posting a batch everytime is painful
Reasons for Choosing Sage 300cloud
Well capacity
May 2020
Robert from Athabasca Catering
Company Size: 51-200 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
May 2020
SAGE 300
Generally happy with Sage. Support has been good and our SAGE partner is knowledgeable and helpful.
Pros
Some areas of the software are easy to use while others not so much. We require a lot of add-ins to get the full functionality of what we need, there by significantly increasing our cost. Core SAGE does require a lot of work arounds depending on your needs. Reporting is good, some of it could be improved, but generally happy with reporting.
Cons
Not extremely user friendly, but is better than some software. While reporting is stated as good, many customized reports are required.
April 2017
Scott from NGC Group
Company Size: 51-200 employees
Time Used: More than 2 years
Ease-of-use
3.0
Functionality
4.0
April 2017
Sage for Contractors
The construction company I work for migrated from a small outdated accounting software to Sage over the past few years. Learning to use it has been challenging and if it wasn't for having previous users on our staff, I would still be struggling to learn it. However, now that I have started to master the basics of job cost management in Sage, it is becoming more useful. It is a very powerful piece of software and will continue to provide additional features for me to use as I further develop my skills using it. It is accurate and robust software.
Pros
Powerful, lots of built in reports and forms, relatively easy to use after some training and time.
Cons
Complicated, expensive and takes a very concentrated effort to learn.
September 2017
Judith from Stoneleaf Construction, LLC
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
September 2017
How Sage 300 Help us in Daily basis
Sage 300 can improve its integration process with Microsoft products as well as Procore
Pros
Reporting tool help us to understand day by day how is our company working. With business intelligence we can explain to our principals how their investment in working. The tax reporting calculates directly in the currency source doing very easy our account work
Cons
Sometimes when we try to edit data the program tends to be so slow that makes terrible do our simple job. When you try to get support from the support team, the process is archaic and not effective.
May 2020
Violet from Family Day Care Services
Company Size: 501-1,000 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2020
SAGE 300 Review
Using SAGE over the past ten years have been good, the upgrade to SAGE 300 is great. It has better features and better aspect to use.
Pros
The General Ledger, Payable, and Receivable and bank module are very useful and fit out needs. I like new upgraded features. The reports are more powerful
Cons
Not able to produce customized reports we can only used the reports that are produced by SAGE. it would be valuable if we customized some reports.
Reasons for Choosing Sage 300cloud
We are accustomed to using SAGE and like the features
March 2018
stephen from Blindtex
Company Size: 51-200 employees
Industry: Retail
Time Used: More than 2 years
Review Source
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Sage 300 epr
An advanced software that any account must have in the business
Pros
Sage was recommended to once implemented it was easy to use from day one. Fast and simple to use. clear useful data which instantly made a positive impact on our business. it saved us time and money within its first month of use brilliant software a must-have for any company.
Cons
Sage is too complicated to both install and set up we have to get an outside company set up and install apart from this additional cost everything else was perfect.
May 2020
Michael from Cascade Aqua-Tech Ltd
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
May 2020
Its ok.
its works for us day to day and after 3 years of customizing this software its at a place where we like it. However I'm not sure it is something we will stick with long term.
Pros
It has great security features and can include a lot of customization.
Cons
All these customizations are very expensive and some features feel like they should be out of the box but are not.
Reasons for Choosing Sage 300cloud
The support from sage was better.
Reasons for Switching to Sage 300cloud
we needed more functionality / business vision we were told would be discontinued.
February 2018
Dylan from Flash Mobile Vending
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
February 2018
Easy to navigate and understand, good for a medium size company where pastel is to small.
Pros
We have quite a complex business and as such required alot of custom setup luckily we had a very good company called Devote who could assist us with it. Being able to work anywhere at any time with a central server and handle the number of transactions with our reporting requirements is very handy.
Cons
The batch system can be frustrating at times if someone incorrectly deletes a batch. The crystal reporting system can also be hard to work with but if you intelligence reporter its fine.
May 2020
Carol from AUTOTEK ELECTROPLATING LTD.
Company Size: 51-200 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Proven Reliability Over The Years
We are very happy with Sage 300
Pros
We have used Sage since 1996 and have been part of and used most of the upgrades throughout the years. Realiability comes to mind and the ease of the overall upgrade process.
Cons
The only aspect of the software was in the issuance of reports that can be considered one-time only printing. With the last few upgrades, I noticed that this has now been removed for most of the reports which is great for historical ease of reference.
May 2020
Anonymous
Company Size: 1 employee
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
1.0
Functionality
3.0
May 2020
Sage 300Cloud review
Pros
Pros: Solid audit trail, Easy to use, Reliable business logic
Cons
Virtually No capability of exporting Master Data (Customer, Vendor, Items) to Excel Virtually No capability to import transactions (Orders, Purchase Orders, Invoice, Payment, etc) from Excel. Not enough default report (Most of the reports are there from Accpac DOS!!!!, where there was no capability to store the data more than 1 year.) Frequent price increase (Netsuite is cheaper than Sage 300)
November 2020
Jean-Marc from Consultants de l'Arctique
Company Size: 51-200 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
November 2020
Great of custom Coding
I Like how to configure and how all is easy for a programmer to add some software to help end-user, if you not add custom coding it will respond our demand
Pros
I like the possibility to link Custom coding to sage with AVB macro
Cons
Slod product by unit or by full case, it seen not very user friend to understand doing this
Reasons for Choosing Sage 300cloud
we have Sage for about average 11 years now, and our warehouse management and Order and finacial departement is setup around Sage 300 (ACCPAC)
May 2018
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2018
Sage 300 is a good accounting software for job costing and capturing an enormous amount of data.
Pros
The ability to quickly search through data using conditions and parameters is what I like most. If you're unsure of how to retrieve data, the Knowledgebase gives a wealth of How-to information.
Cons
While you can customize a tab with specific fields, you cannot organize those fields. A new field is automatically added to the bottom. If you want to regroup fields at a later date, it is not an option. However, it did not prevent me from using this tool.
May 2020
Stephanie from The Family Centre
Company Size: 201-500 employees
Industry: Individual & Family Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
May 2020
Unreliable, frustrating, and not a true cloud system
Sage 300cloud is not really a "cloud" software system since it is still in essence an onsite ERP. Overall our experience has been frustrating with both the product and the product support from Sage. If you are looking for a cloud-based software or accounting system, Sage 300cloud is NOT what you want to go with. Also, if you are looking for a software that will reliably function as it should, Sage 300cloud is NOT a product I would recommend to anyone with a business larger than 50 employees or with more than $5,000,000 in revenues.
Pros
Sage 300 is fairly easy to use and can do basic accounting transactions. The costs of the software are reasonable and there are a number of add-on applications that make it a little more automated then it has as a stand alone ERP system.
Cons
Reporting options are limited and customizable reports need to be written in Crystal Reports, which makes it hard to find support and the support can be expensive. We have regularly occurring problems where the Sage 300 system does not function properly and the system makes major errors such as not deducting income taxes for payroll even though the employee profile was set up correctly. Sage customer and tech support has never been able to explain or solve these multiple errors. Very frustrating and makes Sage 300 very unreliable.
August 2019
Anonymous
Company Size: 1 employee
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
August 2019
Best accounting software for enterprise resources planning
Due to my experience in using this application, I can recommend this for intended users.
Pros
This application is important for the small and medium scale business entities who are engage in retail or wholesale, distributing companies, trading companies as well as other private and state organizations. The transactions from multiple currencies is a great advantage for the organizations who are engage in different types of currency for their operations. This application is facilitating its users to manage their inventory levels at different locations effectively. It will help them to maintain a proper stock levels and decide the time for ordering. Month end bank reconciliations can be easily done.
Cons
Nowadays, women employment is increasing. Hence, they are willing to work with home through logging in to their smart devices such as mobile. However, it is not possible with the AccPac. It takes a considerable time to generate reports when users requiring more information It need to have a proper knowledge on the application when generating reports It can easily import the files from other formats such as excel. All the required changes may not done by the users, some changes need to be implemented by obtaining the service assistance from the experts.
January 2018
Donnetta from Red Rock Realty Group
Company Size: 51-200 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2018
Sage - A great way to begin the year.
I have been using Timberline/Sage since the "gold" product. I have been impressed with Sage's continual improvements throughout the years. I am hopeful as more property management company's hear about the product that additional R&D will go into the PM module.
Pros
Sage 300 is an excellent product for both the Construction the Property Management Industry. The PM module integrates extremely well with GL, AP and CM. It's easy to enter rent, charge fees and view tenant balances. The ability to add custom fields is superb. They are easy to add and easy to include on inquiries. I really like Inquiry Designer and the ability to export to excel.
Cons
Setting up properties requires that you set them up in both GL and PM. I understand the need for each but it would be great to set them up in PM and then the system interface with GL.
May 2020
Denise from Niagara Falls Memorial Medical Center
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Sage 300
Pros
We use the General Ledger/ Accounts Payable & Purchasing / Asset Management modules of the Sage 300 product and everyone in are organization that works with this product responds on how easy it is to work through. My favorite part is the transfer of data to excel for reconciliations and reporting.
Cons
have not found anything that we do not like yet.
April 2017
Robin from Blackbird interactive.
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Ease-of-use
2.0
Value for money
1.0
Customer support
5.0
Functionality
3.0
April 2017
Sage 300 name change only
Thought you would have updated better drill down functionality and better reports in the system.
Pros
Hopefully once fully set up the reports in buisiness intelligence tools will save me time. Otherwise more cons than pros.
Cons
System set up is tedious and arduous and ever step of the way is manual. Reports still terrible I was expected much updated and improved from 7 years ago when I first worked with it.
May 2020
Don from Athens Stonecasting, Inc.
Company Size: 51-200 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
3.0
Functionality
2.0
May 2020
Sage 300 Review
Pros
Easy of use with numerous business types.
Cons
Changes are needed to save time in data input. The software should retain the vendor code when entering invoices in accounts payable. You have to reenter the vendor code each time a group of invoices are entered for the same vendor. You are only able to pay 14 invoices to a single vendor with one check.
May 2020
Kimberly from Scamp Transport Ltd.
Company Size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
2.0
Functionality
4.0
May 2020
Works well for our accounting purposes
Pros
I like that it is intuitive and easy to use for an accountant. The system is reliable.
Cons
Customer service has not been able to answer 99% of our questions. We are often referred to a sage business partner - even when we had paid for gold level support. I wish there were detailed user manuals available - especially for SAGE intelligence.
May 2020
Ieshia from basys LLC
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Robust - taylored system that grows with your business
Great experience. Thorough training videos, technical support, and user/shared knowledge community
Pros
Sage 300Cloud is a robust system that can be tailored to your current business needs. As your business/staff grows additional modules and licenses may be added to suite your needed.
Cons
the enhanced reporting features aren't quite user friendly.
May 2019
Samantha from Beusa Energy, LLC
Company Size: 201-500 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2019
User Since 2012
Pros
I like the interface of the software that makes it easy for the person inputting information to navigate the screens.
Cons
If I am both an approver and an data entry employee I can approve my own GL, AP, etc entries. This has proven to be an internal control issue when our auditors are documenting our systems and controls.
May 2020
Sylvain from Drain Bros. Excavating Limited
Company Size: 201-500 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
May 2020
sage review
reporting is not as friendly as I would like. You need to know how to export to excel and manipulate from there. internal sorting only lets you sort 1 field. AR customer inquiry for example
Pros
it is a simple software. it can me thought fairly quick to a new user
Cons
not enough in depth functions. internal linking of AP and AR
Reasons for Choosing Sage 300cloud
just upgraded our current product
January 2018
Jene from Inner Circle Hotels
Company Size: 201-500 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2018
We began working with Sage 300 in June 2017
More detail reporting. Also the ability to personalize the reporting to the property and company. Bank Reconciliation is quicker. JE are easier to use.
Pros
I like the idea that the Software can grow with our company. After a short learning curb I am able to create reports that are needed with little assistance. With Acumen assistance it was a pleasant change from our previous software. Many things are just easier to get done in less time. Bank Reconciliation is a major factor.
Cons
It took a a couple of months for our staff to feel comfortable with the change. Looking for information in reports and understanding the software. But once they got over the change all has been smooth.
July 2018
kelli from Banjo
Company Size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Functionality
4.0
July 2018
Doesn't work on a Mac
Pros
- Lots of different reporting - Easy to put orders in - Once you know how to use it, it is easy to use.
Cons
- Does not work on a Mac. I have to remote in to a PC to use it on my laptop. - I wish the reporting worked where you can run everything in one report and select what you needed. I tend to have to run multiple reports and do vlookups.
May 2020
Trevor from KBM Commercial Floor Coverings Inc.
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
May 2020
Sage 300 - More than just a software
Great!
Pros
Sage has been our go-to software for accounting and financials for the last 10+ years. The updates that came with 300-cloud are incredibly efficient and easy to use.
Cons
The layout and feel is very dated. An update to the look would make a huge difference, especially with the younger-users.
July 2018
Jene from Inner Circle Hotels
Company Size: 1,001-5,000 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Full Year as a End User
Easy Reporting. Can send different for different uses. Hotels want certain information different than a our Corp Investment Team.
Pros
I love the ability to get the information immediately. I like the report setup and the ability to customize reports for different groups with out alot of hassle. Also Acumen does our support and they are fantastic when needed.
Cons
It took our staff a few months to feel comfortable about the change in software but after a year using it they find it easier than previous software.
May 2020
Spud from Boomer Solutions
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2020
Sage Acc Pac Review
Overall a fine experience
Pros
For our company the aging trial balance and customer transaction history report are most commonly used features
Cons
Wish the customer transaction report had a slightly different presentation. Appears many times if we present this format to our customers they are confused
May 2020
Jessica from Simpson Land Company
Company Size: 51-200 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
2.0
Functionality
4.0
May 2020
Easy to use, but not supported
Its convenient to be able to access remotely, when there is a major problem you get tossed between who is hosting it and the sage support which is frustrating.
Pros
Easy to use, does a lot of the major accounting work for you with simple data entry.
Cons
Difficult to get support unless you are hosted, help section could use work.
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