All Sage 50cloud Accounting Reviews

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Duncan

Banking, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

Reviewed May 2023

Disappointing and overpriced

User Profile

Barry

Verified reviewer

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

28 Years and counting

Very good, have loved my interaction with some great cleint managers over hte years and we have all benefited.

PROS

I have used this software for 28 years from DOS to version 28. Its always delivered when required and good support when needed.

CONS

Recent prices changes have been a challenge and too much for some cleints.

Reason for choosing Sage 50cloud Accounting

Desktop based and interating with my add in software The Analyser.

Kevin

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Fantastic Product

A great product with a great level of customer service.

PROS

It's easy to understand and drill down to a transactional level. I'd say it's still built for people who have an understanding of accountancy rather then being built for day to day business user.

CONS

Has stood still for a period in time but seeing more improvements with each update and new features.

Reason for choosing Sage 50cloud Accounting

Offers a more accounting focused user experience.

Angela

Accounting, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Love Sage Accounting

It is an easy to understand software, account manger is always there as is the support team if you need them.

PROS

Easy to use, Logical in the way it works, Great reports and brilliant support.

CONS

I cant think of anything that would make me use another software

John

Accounting, 1 employee

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2018

Good...But A Little Expensive

I use the Canadian version of the software. I suspect it's basically the same as the American version, except for sales tax and payroll, but I would check a review of that version for any American users.

PROS

Sage 50 is an easy-to-use piece of accounting software aimed at SMEs (small and medium-sized enterprises), and it is one of QuickBooks' major competitors. It's fairly easy to find people who are familiar with Sage 50. That's a plus for small businesses looking to find an employee or outside service provider to take care of their books. If you are looking to do the books yourself, Sage 50 is relatively easy to learn. They have thorough tutorials available to walk you through the basics. Major transactions are grouped together under tabs on the left-hand navigation panel. The various workflows--receivables, payables, inventory and services, employees and payroll, and a 'company' category--are all shown graphically. Each task within a major area is represented as a labeled icon, making it is to start a new transaction from this screen. The 'company' link is a catch-all category, including general journal entries, the chart of accounts and tools for managing your data and accounting tasks. Virtually every report that a small business could need is available in Sage 50.

CONS

I found Sage 50 to be glitchy in the past. I have spent too many hours on hold or on a call with their tech support. I use the payroll-included version of Sage 50. I also have a support package. In all, that's not competitively priced. If it weren't for the fact that some clients have been using this software for years and are reimbursing me for the cost of the software, I would not be using it. QuickBooks is a better value.

Yongmei

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

All-in-One accounting software

PROS

It is comprehensive, covering all aspects of daily bookkeeping, invoicing, sales ledger and payables managing, bank reconciliation, all the way upto trial balance report in one software. You don't really need to keep other records or reconciliation. This is especially useful and efficient.

CONS

It is relatively expensive, especially for small business if they only use certain features or functions of the software but not all of them, however still have to pay for the whole package. That said, it is very good for a growing company, as when you need to use certain more advance features or functions, they are ready at hand.

Warren

Computer & Network Security, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Sage Accounts - The complete solution

We have used Sage for years, and have no intention of moving. We're used to it's GUI and it just works.

PROS

There's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.

CONS

The fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.

Reason for choosing Sage 50cloud Accounting

The support which our accountant is able to offer us as she uses it, was the main reason.

Reasons for switching to Sage 50cloud Accounting

Our accountant recommended it as she uses it with all her clients.

Biff

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed May 2022

Can't get up and running

My account isn't having any troubles but as the business owner, it troubles me that the program won't let me set it up in my computer.

PROS

It's nice when it works but it doesn't work on all my computers.

CONS

Getting it set up for a shared company is next to impossible. I've been working with support for three months now trying to get this to work. It still doesn't work.

Reason for choosing Sage 50cloud Accounting

Price and value

Reasons for switching to Sage 50cloud Accounting

Quickbooks took funds out of my bank accounts against my wishes.

Bonnie

Verified reviewer

Accounting, 1 employee

Used more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2020

Software backup headache

Causes anxiety attacks. I have more negative things to say then I do positive. If you buy the program and upgrade and then downgrade expect to have some sleepless nights.

PROS

The software is fairly user friendly as far as reports and posting goes.

CONS

Every year you have to pay to upgrade to file and if you don't upgrade in the same version. YOU CANNOT open your back up files. Sage does not want to help they want your money. I have paid them thousands of dollars over the past 15 years and now I don't want to use the same expensive software but have downgraded to a affordable version for my little business. The computer I had the version that I could open my old files on crashed during a Microsoft update. Even though I have the backups I phoned sage to see how I could get the software back to open my backups and they told me I have to pay the fee to upgrade. I do use QBO online and much prefer this program and the people their are understanding.

Reasons for switching to Sage 50cloud Accounting

I made the switch because QBO made a excellent offer. I still use Sage for some clients but downgraded to a more affordable version. I for the most part do not like the program.

Kira

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2023

Small Business Product Only

Overall we were not impressed with Sage as we became a mid-size company. Sage really only is useful for very small businesses.

PROS

The pro of Sage is customization. You have the ability to customize everything you do which is good, but it can push the rules of accounting if you are not careful. I liked the ease of customization when it came to payroll.

CONS

There were a lot of cons for Sage especially when it came to becoming a larger company. The manual process of all actions were very time consuming. Our cloud operations also never worked and their support team was unable to help us.

User Profile

Rebecca

Verified reviewer

Accounting, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great product.

Great! No issues at all and would recommend to others with an accounting background.

PROS

Written for Accountants, but, not over complex to use.

CONS

Expense, but, you do get helplines which are super.

Heidi

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2018

Easy to use, nice reports; troubleshooting and updates can be a pain

I used this software for really basic accounting functions and used a separate CRM and ERP software that I just journaled information from into Sage. It was great for that and for the everyday AP, payroll and GL. Overall I really liked it and it gave me few problems. The issue was that when there was a problem, it was really time-consuming to fix and I often had to bring in outside tech support when Sage couldn't solve the problem, so it cost a lot of extra time and money a few times a year.

PROS

I loved this program in that it seemed to be made for accountants, unlike some software that seems to be made for non-accountants. There are a lot of great reports to choose from, and each can be easily formatted to whatever file type you need. The payroll is awesome and easy to use.

CONS

Updates can sometimes cost you functionality, which can be a real problem if you are in the middle of payroll. Payroll information is only available for the current and previous calendar years, which is tough when you are undergoing an audit or due diligence. Some reports have limited time range parameters, so if you have a fiscal year that doesn't fit into those parameters, it can be annoying to run more than one report and combine the information. Also, there was one formula in the tax functions that didn't provide the correct number for some states, you had to enter it manually, which made us provide incorrect information and pay penalties because of it. I tried to do a data transfer from one company in sage to another, and several files were corrupted and didn't make it over. At one point, I needed to have two companies open at once, and the windows did not title which company was which. I literally had to go into the the menu drop down to figure out which company was which. They looked identical, so it was a real pain.

Samantha

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2022

Has great potential but fails in it's execution

We have persevered with Sage because to change such critical software for a mature business of our size is not an easy task. The customer service is shocking. they simply aren't bothered that we having these issues. The software is not the cheapest but a switch isn't a cost saving exercise, it's a case of needing some software that functions the way it is supposed too!! We have lost all confidence in the system.

PROS

The software on paper looks impressive, there are many features within Sage that assist the smooth running of the financial side of the business. The ability to run multiple accounts and currencies is ideal for companies that trade internationally. The bank reconcile is straight forward and effective. The reporting options are comprehensive and can be configured to suit the needs of your business.

CONS

What really lets this software down is the implementation. We moved to cloud software to support more remote working and it has been an absolute nightmare. We have had daily issues. Data is continuously 'out of sync' which throws users off the system. We have found that we have lost data which for accounting is just unacceptable and not sustainable. We have lost quotes, invoices, bank reconciliations. Having to get staff to check their data entry and repeat work just defeats the point of having the software and undermines the principles of any book-keeping system.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2023

My Sage review

fair enough for the job

PROS

Is for small business and the accounting structure is perfect.

CONS

Not all the adding modules are on cloud, some modules are only on Premise.

Reasons for switching to Sage 50cloud Accounting

My client needs their software in the cloud

Andrew

Retail, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed February 2018

Bitterly disappointing

I have had many accountants sing praises of this program and many know it. It may well serve an accountant well. However, from the business owner point view it does nothing well. I suspect more businesses own this software than accountants. As such the focus should be for the small businesses that use it. The company is mostly concerned with selling addons or training. I might be interested if the program did anything well. Really, anything at all.

PROS

Full service package. Inventory, POS, Accounting, and Payroll all in one package. That's it. Didn't like much.

CONS

Does everything poorly. Menus lack consistency. Searches often missing or don't work. Inventory look up sorts invoice numbers as text. Customer look up window is different than others and does not scroll correctly. Paid stamp on invoices prints black square in stead of paid. Customer look up looks up from the start of a name not parts of a name. Reports do not report what you want. Dash board shows three months trend which is of little use. Excel exports are of a form that requires a lot of work before even filters can be applied. Location cursor in a new window is never where you would want it. Default menu selections are never convent

Omolayo

Accounting, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Review on Sage 50cloud Accounting

PROS

I enjoy using sage 50cloud because of its very easy to use interface. For accounting, you can perform all basic tasks to enable you prepare a financial report.Also it is built in such a way that there is some form of control to the activities users can perform simultaneously on the application.I recommend it 100%.

CONS

The interface does not have a friendly look so if you are not familiar with it, you may believe it won't be easy to use.

Pauline

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Good but it needs improvement

It makes invoicing, payroll and statements etc, easy to create and nice forms are printed for each area.

PROS

It is quite straight forward and easy to learn and use. The documents that it outputs are nice looking.

CONS

The one thing I find non appealing since a few updates are the colors of some of the screens. Makes it hard on the eyes and not easy to read some things

Reason for choosing Sage 50cloud Accounting

At the time it had better options

Sarah

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2018

It gets the job done!

The software is pretty self explanatory meaning I don't believe new users would require additional training in order to use the product. I think if they would develop a better adjustment scenario (ie. Journal Entry adjustments) I think this product would rate up there with QuickBooks. This product is definitely worth the look!

PROS

The customer service at Sage is extremely helpful! I have had to call multiple times, and each and every time they patiently help me through my problem. I think it's great if you have a small to medium sized manufacturing business and want something to keep track of everything.

CONS

Comparing the software to QuickBooks, I think there is a lack of efficiency in entering Journal Entries especially when you happen to find a problem that originated in a prior year. Other than that, I think the software is great for recording daily transactions and keeping track of inventory (for small to medium businesses).

Shelley

Accounting, 1 employee

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

SAGE 50 Rips you off

Horrible.

CONS

Customer Service - When you cancel your subscription, they keep charging your credit card for Months! I've been charged for 6 months after I cancelled my subscription, I've called more than once, and they just keep charging. Very unprofessional, fraudulent behaviour in my opinion. Wouldn't recommend to anyone!

Christine

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

My favourite accounting software by a clear mile - Sage is in its own league

I love using sage, i use daily in our business, if ever i need assistance from a Sage expert they are available by phone, online chat, or you can jump in daily webinars that run all day for a quick bit of help/ advice. I would never use a different accounts programme, sage has no limitations.

PROS

Its so user friendly, its so easy to teach people how to use it when they are new to sage. It has an incredible amount of detail in its reporting features - it is very clever, it links with outlook - you can get very inexpensive add ons to aide with credit control. Its so cheap compared to other systems yet so much more efficient. Sage will always be in its own league when compared to others.

CONS

I have no cons to report, I have found zero issues/ cons whilst working with it for over 10 years.

Kenatu

Computer Software, 2-10 employees

Used more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2018

My Best Friend

For all of us who stuck with Peach Tree from back in the day, our time has come. I simply love this application. Its my best friend. As a small business owner I can tell you the ability to have my accounts at my fingertips while I am on the go blows my mind. I am tickled pink. I have to pinch myself. I am able to see my inventory, check prices and stock and give clients discounts and assurances that I can reliably trust in real time. The subscription cost is almost nominal for the value it gives me.

PROS

Access to my Accounts in real time on my mobile device. Easy to use and covers all that I need for a small business owner who is the the head cook and bottle washer. I can process payments and check on outstanding receivables while on the go. check stock and see sales. the reports are exactly what I need to know to make informed decisions I can communicate with my customers and suppliers with built in correspondent templates. based on the information at my finger tips I can have a better relationship with my supply chain and customers. requires very little setup.

CONS

I am sure that I will think of one in the future but for now I am at a loss. the speed could be better when searching a large record set, buts thats on me and my resources.

Rosie

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

Very poor customer service no support for issues which affect the business

we have a number of companies and the customer support for issues is very poor i am told have to wait 2 days to get access for the software i am paying for so i have to stop my business for two days so sage can help me get access the online help chats just keeps going in circle's

PROS

unable to comment as 9 out 10 times does not work

CONS

if we are paying for a service we should not wait day to access the sevice

Reason for choosing Sage 50cloud Accounting

the cloud never works with more than one person and yet my companies has been paying for it

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed July 2020

Worst experience ever

I had one call and because the tech rep could not stay on the phone while I did as he asked, he did up a ticket...which he immediately closed. When I called back in they could not / would not reopen that ticket. I got pushed to sales and they would not give me back my one support call. That rep said I could speak with a supervisor, then pushed me back to tech. When I called in, someone took my name for the supervisor to call me back, and that never happened. This is the worst customer service I have seen in years. Meanwhile my newly purchased upgrade, is not doing what it is supposed to. Thanks for nothing Sage!

PROS

Fine once you get used to it; it is not as user friendly as Quickbooks

CONS

Functionality between computers has been a problem and tech did not help; read below

Faith

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

How brilliant Sage Software is.

Accuracy, and speed beneficial to the business.

PROS

I love bank feeds and the reconciliation is done for you and you just have to finalise. No usual ticking one by one which is time consuming. I can also use projects and departments for my clients dealing with various projects. Having features that cut down on time is such a great integration with our business as you can work on many clients which enables you grow the business.

CONS

The only lease aspect is not being able to amend a few items especially if you have used bank feeds, you have to un reconcile then unclear items delete and amend. This is then time consuming and perhaps sage can improve on that.

Reason for choosing Sage 50cloud Accounting

Seems to have more features than the other competitors

Jaime

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed June 2021

Not user friendly

Since implementing the cloud service it is easier to retrieve information away from the office. It does take a while to upload and it is not easily trainable. I wouldn't recommend it, especially for companies with many years worth of data.

PROS

We do like that it makes vendor and contractor management easy. We are able to pull data to review past pay history easily and pull these items into a report rather quickly as well.

CONS

It is not user friendly and not easy to train someone. There are many reports to pull but you have to know exactly which boxes to select and missing one can throw off the entire report. It does not read easily.

Showing 1 - 25 of 363 Reviews