About Sage X3

Sage X3 is a powerful ERP software solution designed for medium-to-large national and global manufacturers, distributors, and after-sales providers and can establish a foundation for your digital transformation. Sage X3 comes with industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries.

Sage X3 uses the latest technologies to provide an exceptional user experience and powerful analytics in a multi-company, multi-country, and multi-site ERP solution platform. Over 7,000 enterprises around the world use Sage X3 to economically and efficiently connect their people, customer data, supplier data, business processes, and devices in ways specific to their roles and tasks.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Web browser (OS agnostic), Windows 2000

29 Reviews of Sage X3

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(18)

18

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

July 2020

Hasan from Al Taff Construction Company

Verified Reviewer

Company Size: 201-500 employees

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

As a Senior Accountant experiment of using Sage X3.

Overall experiance using Sage X3 is good.

Pros

The financial analysis on the dash board helped me a lot to prepare my budget for the next year, and the reporting is very good on Sage X3.

Cons

It's not easy to learn as a end user on Sage X3.

May 2020

Michael from Miles Chemical

Company Size: 51-200 employees

Industry: Chemicals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

2.0

May 2020

Sage Review

Overall experience has been good with the exceptions listed above. Allowing us to consolidate software is our goal.

Pros

I like the look a feel of the system and ease of opening other functions from the same screen.

Cons

System isn't designed for the chemical industry. A lot of mods or customizations have to be made for the system to support our needs. There is always a solution but there is always a cost as well. will be well over budget once everything is working the way it was presented.

Reasons for Choosing Sage X3

Felt over time it would be a better solution based on the size of our company.

Response from Sage

Replied May 2020

Thank you for your review, hopefully Sage X3 will continue to help your business consolidate your enterprise software.

July 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

July 2018

Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies.

Pros

I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation. X3 has a very easy to understand and easily navigable user interface.

Cons

I do not like the limited capabilities of the canned reports and queries provided with X3. I also do not like the slow response time from the support staff. The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.

May 2020

Curtis from Ennis Fabrics Ltd.

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2020

Sage X3

Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

Pros

Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.

Cons

Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.

Reasons for Choosing Sage X3

Sage X3 was a better overall fit for our company.

Response from Sage

Replied May 2020

Thank you for your review, it is great to hear that you are able to save time through automation using Sage X3.

May 2020

MARK from The Broaster Company LLC

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

May 2020

Decent product, But Service and Customer Service leaves a lot to be desired

Product is decent, its a little pricey for our relatively small organization. The customer facing side of Sage is terrible. Cringe when have to use customer support. PSG group is either overworked or just plain unresponsive. Sage's view to charge customer for everything even when their consultants lead you down wrong path is very disappointing and the reason we don't recommend this product to our peers.

Pros

X3 is very versatile and lends itself well to adapt to businesses. Not as rigid as some other competitive products in the market.

Cons

The fixed asset module, not intuitive, repetitive and doesn't work. Support doesn't understand it either . There set-up and maintenance of the system is clunky, multiple layers, would be nice if Sage could look at streamlining some of this.

Response from Sage

Replied May 2020

Sorry to hear about the issues you have been having with your support of Sage X3. I will look into this for you if you are able to reach out to me at laura.hansford@sage.com