Sage One Software


 

Sage One is a cloud-based accounting and invoice management solution for small businesses. It offers core accounting, project accounting, expense management and compliance management within a suite.

Sage One manages all the documentation and processes required in business payments such as price quotes, estimates, statements and invoices. The solution offers integration with major banks across the US, allowing users to import all payment transactions automatically. All information is available in a single dashboard, which allows users to stay up to date on their cash flow and pending payments.

Sage One also features tax management, which calculates applicable taxes using the transaction data. The product also offers cash flow forecasting, which allows users to estimate the cash requirements in the future based on historical transactions.

The product also includes payment services, which allows users to make payments directly using Sage accounts. Users can also make payments using their Paypal accounts.

 

Sage One - Bank reconciliation
 
  • Sage One - Bank reconciliation
    Bank reconciliation
  • Sage One - Banking module
    Banking module
  • Sage One - Budget report
    Budget report
  • Sage One - Dashboard
    Dashboard
  • Sage One - Incoming transactions
    Incoming transactions
  • Sage One - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

73 Reviews of Sage One

 

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Software Advice Reviews (4)
More Reviews (69)

Showing 1-4 of 4

Susan from CVC
Specialty: Accounting / CPA
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Sage is the absolute worst company when it comes to poor customer service and deceptive business practices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The accounting package works reasonably well. It is fairly logical and intuitive. It is fairly easy to set up.

Cons

Customer service is poor. They do not respond. They do not provide a straight answer. They auto debit without explanation and then are non responsive to questions. They made a mistake and rather than work with me for the company to correct it, they turned it over to a collection agency. They are the absolute worst company to deal with

Review Source
 
 

Danielle from buepoint consulting
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Good for basic accounting.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fairly easy to use and navigate.
Good reporting features.
Clean and simple dashboard.
Connecting to your bank option is very helpful.

Cons

Limited in format, not a lot of freedom to customize.
Online help seemed not that informed - I found a way to do something they said wasn't possible.
Slow to refresh and change pages.
Going back a page erases the previous search.

Review Source
 
 

Jason from Yellowridge Construction
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Terribly put together

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Makes accounting data "cloud" accessible. Can be useful for certain professions and industries depending on your use.

Cons

Finicky at best. I had purchased this in order to use in Conjunction with Sage 50 to have my accounting data accessible via an app. The software was clearly an attempt to have just that, but without any real thought behind the usability. Feels more like a quickly slapped together piece of software for marketing rather than something that has any real world usefulness. The software had difficulty uploading and updating and the App had only a handful functions. Basically, you were only able to invoice with the App but were not able to access any information. what's the point in that?

 
 

Emeka from Afro
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Sage One is awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

At a point we chose Sage One over other great software. We so much like the summary tabs on the dashboard that gives you a graphical overview of your business's sales, expenses, cash flow and forecasted cash flow.

Cons

It lacks timesaving automation offered by competitors. At the time of writing this is a huge money for small businesses.

 
 
 
Showing 1-20 of 69

Lucia from Symphony World Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Great all round product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and quick administration of the payroll

Pros

Relatively easy to use with a good support network. Very pleased that I can speak to someone if necessary and find that they are always very helpful and knowledgeable. I prefer to deal with a person than use the help pages.

Cons

Sometimes not so easy to navigate the help pages - I cannot always find the information required. However I do prefer to speak to a person.

Review Source: Capterra
 

Karen from Bailey Wright & Co.

February 2018

February 2018

As someone for whom maths and number related work is something of a challenge, Sage is a real help!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
Value
Support
Pros

Sage is very easy to use and there is excellent support when you get stuck on anything. Provided you input the information correctly, you can rely on Sage to churn out the correct information as you need it, with just a few clicks. It has really taken a weight of my mind in terms of dealing with the financial aspects of the business. I would recommend it to anyone with a small business.

Cons

The fact that it does not know when you have put the wrong information in! I honestly can't think of anything that I do not like apart from the inability to spot human error - and it even does that sometimes. This is a real quality product.

Review Source: Capterra
 

Melanie from Knox Scaffolding

February 2018

February 2018

Very good service and helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy to use system. Easy to understand. Everything explained. Like pension set up. Would recommend the system to others

Review Source: Capterra
 

Richard from Care Designed For You

February 2018

February 2018

Support is very good, always sorted my issues promptly. Long wait times at times is negative

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Made accountancy records easier to keep track of.

Pros

Once set up, easy to use and can customise invoices etc. Link to accountant is a good addition and use on different pc's has been handy for our usage.

Cons

Need to have book keeping experience or higher to understand fully, online help doesn't always understand your query.

Review Source: Capterra
 

Andrew from Poppy's

February 2018

February 2018

Very happy using Sage One. Always easy to use with very little problems.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Was able to complete my payroll recently whilst on holiday in Australia. There is always someone on hand if there's a problem

Cons

Sometimes end of year is a bit confusing but I usually get there. Also when asking for a P45 the employee seems to stay on the system for some time

Review Source: Capterra
 

Paul from Rushworth's Auto Repairs Ltd

February 2018

February 2018

Fantastic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support
Pros

Easy to use, available 24 hour a day, makes difficult tasks easy.
When i took over the payroll, I was amazed how easy it was using Sage. It has saved me a lot of time and money and made me more confident.

Cons

Help line can be busy during the day, so I tend to always telephone in an evening. Get through in an evening no problem at all.

Review Source: Capterra
 

Karin from Scream Blue Murder Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

It's made my financials, more interesting and easier to understand, so much more to get from it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Greater understanding of the company's financial situation

Pros

The number of reports and access to detail from within the reports just makes looking at the data very interesting.

Cons

The videos at the home page are distracting, A simple static image would suffice, this is the only things that irritate me and I rush to get past that section... small thing but you did ask!

Review Source: Capterra
 

veronica from LC Artisan Ltd

February 2018

February 2018

easy straightforward system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

The basic system itself is straightforward easy to use and ideally suited to my needs. All templates required for invoices receipts etc are easy to find and set up.

Cons

sometimes I feel that certain questions i have are not fully answered on the FAQ or help page. I am not 100% confident on bookkeeping but I have basic skills but some things need a bit more information.

Review Source: Capterra
 

Andrew from SG Automation Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Sage has made a big improvement on managing our accounts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
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Support

Improved recording of accounts and better organisation of data.
Ability to generate reports and forecasts.

Pros

As a small business this has helped us to manage our both payroll and accounts. The initial motivator to look at online packages was for auto-enrolment. Having used the accounting package as well it's helped us to organise our accounts better and it is a lot easier to get information and reports from it.
The technical support either via self help, web chat and telephone is excellent. I've made a few mistakes initially and these were easily resolved with support line help.

Cons

This will be common to all packages. I now feel that using this software is making us do some tasks that our accountant used to do. Unfortunately I feel that some of this relies on a bit of an understanding of accountancy principles that I didn't have. I needed the support to help explain this and how to find some options. Once done though it's easy to find again.

Review Source: Capterra
 

Ros from RMC Book-keeping Services

February 2018

February 2018

For someone who is not trained in payroll this program and support provided makes payroll do-able

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

To be able to run payroll with minimal knowledge and at minimal expense

Pros

Easy and quick to use or review and support always helpful and provides resolution the updates mean users do not have to worry their payroll is running on current HMRC ruling and employees can be confident tax,ni & pension info is up to date

Cons

pressing the incorrect key when you have several pages open can occasionally kick you out of the program so you have to sign in again

Review Source: Capterra
 

richard from dobell cgi and event support

February 2018

February 2018

slick and easy to use software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allows me to see, within a few clicks, everyone that owes me money, and everyone I owe money to. Simple reporting for profit and loss and year end tax reports

Cons

Can't think of any right now. I'm a one-man-band, and this does exactly what I need it to do... Possibly, bring the self-assessment form more into line with there HMRC website requirements, this would make life a bit easier and quicker for end of year reporting

Review Source: Capterra
 

Alan from A.K. Inspirations
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Excellent software that is very easy to get the hang of

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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The benefit of being able to access my accounts whilst on the move has helped me no end. I can continue to operate my business from anywhere in the country which fits in ideally with my work.

Pros

I especially like the summary dashboard which gives me an instant view of my accounts. This means I can immediately see things like cashflow and outstanding invoices

Review Source: Capterra
 

Sue from Delos Bakery
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy to understand and to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Everything is worked out for you. Especially now we have to provide pension contributions.

Pros

Everything is worked out for you. The wages is something I have to do but have no training so find this is easy for me to work with.

Review Source: Capterra
 

Patrick from Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Very good and easy to understand and if you do have a problem help line is very helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Every benefits that any account would need to do their accounts.

Pros

Very good for accounting reports and it let you know if you made an error or mistake.
I would recommend this Software to other Treasurers and accountants.

Review Source: Capterra
 

Mike from Fruition First Limited

February 2018

February 2018

It does the job but a number of processes seem rather laborious

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to learn to use it at the basic level.

Cons

In terms of value, it competes unfavorably with Quickbooks and Xero and lacks functionality eg being able to amend entries and journals.
Overall it not at the cutting edge

Review Source: Capterra
 

Gordon from Gordon Tulloch Joinery LTD

February 2018

February 2018

I've had 2 other programmes for my bookwork but this one is by far the best with no contest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that my accountant can log in to my account and get what ever information she requires.
The ease of use, the way it is all set out is very intuitive.
The help that is available is excellent

Cons

there's nothing really that I dislike about it apart from the cost as I am only a small business but I suppose you get what you pay for and this feels like a very well thought out bit of kit

Review Source: Capterra
 

Heather from Greenock Golf Club
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Sage one is a dream to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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easy to use concise software

Pros

Accessible anywhere any time. Very easy to operate. The appearance of the screens is great and very easy to read.

Cons

The only thing I can think of is the reports - our finance convenor has advised that they don't really suit our requirements

Review Source: Capterra
 

Adam from Greenman Embroidery & Print

February 2018

February 2018

Great customer service powerful product. undoing mistakes / and editing can be counter intuative

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Value
Support

Despite its steep learning curve and being a bit of a faff on to set up - this saves me hours ever single week now that the system is fully implemented.

Pros

The ability to see finances on one dashboard and report producing capabilities. I was especially impressed by how helpful the call centre staff were.

Cons

The online help leaves much to be desired, it is written using technical language that accounting professionals would be familiar with but is either confusing (or at worst meaningless) to the average sole trader user. I would improve this by making articles based on particular scenrios ie - 'You have invoiced a customer but now they have cancelled the order - Heres what to do' - 'You have returned part of a supplier order for a partial refund - here is what to do' etc

Review Source: Capterra
 

Charmaine from Bellmans Yard Garage Ltd

February 2018

February 2018

Reliable software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Well-known and respected company. VAT Return module is easy to use and works well. Inclusive updates are much better than old year end routines.

Cons

inability for imported payments and invoices to be matched up automatically,even when they share a reference number. Having to manually allocate every single payment is time consuming and frustrating.

Review Source: Capterra
 

Danielle from Articlave Daycare Nursery
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Easy to learn, hard to find some details for end of year accounts. It also crashes on paydays

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

PAYE is done accurately and pension contribution is worked out easily for you.

Pros

Easy enough to learn how to use and makes payroll stress free and easy to deal with. It works out pension contribution and PAYE is done automatically as it's linked to HMRC databese. Better than doing it manually.

Cons

It crashed on paydays which left me feel nervous. It worked after 5.20pm last month which meant staff didn't get paid until the first of next month which isn't good for my accounting system.
It takes a long time to figure out how to print payroll summary for your end of year accounts and HELP section is not good at all.
It could be made much easier to navigate.

Review Source: Capterra