About Sage X3

Sage X3 is a powerful ERP software solution designed for medium-to-large national and global manufacturers, distributors, and after-sales providers and can establish a foundation for your digital transformation. Sage X3 comes with industry-leading functionality for the chemical, distribution, equipment, fashion, food and beverage, and industrial manufacturing industries. Sage X3 uses the latest technologies to provide an exceptional user experience and powerful analytics in a multi-company, multi-country, and multi-site ERP solution platform. Over 7,000 enterprises around the world use Sage X3 to economically and efficiently connect their people, customer data, supplier data, business processes, and devices in ways specific to their roles and tasks. Sage X3 ca...
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Sage X3 User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 49 reviews

Somari

Company size: 11-50 employees

Industry: Mechanical or Industrial Engineering

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

ERP system with integrated accounting software for medium size business

We have been using X3 for 6 years now, and we have not had any major problems. X3 is easy to learn and understand. Access to certain functions are easily restricted to give only access relating to job functions of the users. Upgrading to newer versions are very easy, and the constant development ensures the software keeps getting better all the time.

Pros

Production lot tracking for quality control purposes works very well. There are no differences between the ERP/production and the accounting balances like sometimes happens with add on accounting software.

Cons

The financial reporting software in X3 is not very good at all, but with SEI as an add-in, that problem is solved.

Reasons for choosing Sage X3

Larger company, better reporting, fulfilled all of our company needs for quality control and lot tracing.

Reasons for switching to Sage X3

PFW put to pasture.

Curtis

Company size: 51-200 employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2020

Sage X3

Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

Pros

Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.

Cons

Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.

Reasons for choosing Sage X3

Sage X3 was a better overall fit for our company.

Reasons for switching to Sage X3

Our previous ERP was holding us back from taking advantage of certain capabilities. EDI was a bring one. As was expanding our E-Commerce.

Response from Sage

Thank you for your review, it is great to hear that you are able to save time through automation using Sage X3.

Replied May 2020

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2021

Great cost-benefit ERP

Pros

Easy to learn Easy to adapt company needs High capacity of develpment and adding new features Great product management Wharehouse management Production management Web app

Cons

Lack of some contry legislations Non centralized update management

Anonymous

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

July 2018

Sage X3 ERP has been a useful asset for our company, is great for stock/dropship companies.

Pros

I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation. X3 has a very easy to understand and easily navigable user interface.

Cons

I do not like the limited capabilities of the canned reports and queries provided with X3. I also do not like the slow response time from the support staff. The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.

Sheila

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Functionality

out of 5

December 2020

Sage 500 to X3

Sage X3 has allowed us to streamline several processes which improves operational efficiencies and effectiveness. The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue.

Pros

Overall, the system is more user-friendly as far as data entry is compared to Sage 500. We were able to customize what was needed, which have improved processes from the previous software.

Cons

The software is a bit overwhelming with many options that don't pertain to our business and finding tasks is a bit cumbersome and time-consuming, although given more time using the software may improve this issue. We did have to customize quite a bit that we didn't initially think we would have to, and much of what was customized can't be (or not easily) modified by regular users (crystal reports).

Reasons for choosing Sage X3

It seemed to have all the features, functions, and capabilities our business needs. The ability for customization was also feasible.

Reasons for switching to Sage X3

Needed a cloud supported software that would still allow the integration and customizations our business requires.

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