great

the interface of sage x3 is very user friendly

usage badges should be available as per the role of the users

We have been using X3 for 6 years now, and we have not had any major problems. X3 is easy to learn and understand. Access to certain functions are easily restricted to give only access relating to job functions of the users. Upgrading to newer versions are very easy, and the constant development ensures the software keeps getting better all the time.

Production lot tracking for quality control purposes works very well. There are no differences between the ERP/production and the accounting balances like sometimes happens with add on accounting software.

The financial reporting software in X3 is not very good at all, but with SEI as an add-in, that problem is solved.

Wide ranging solution which allows flexibility in processes

When items which seem like they should be business standard are not included and bespoke is required at additional cost

I like that X3 works really well for corporations that are made up of many different companies. X3 has the ability to handle multiple separate companies that each one of can be further separated into stock and financial sites that can all share customers, suppliers, G/L accounts, etc., providing smooth consolidation. X3 has a very easy to understand and easily navigable user interface.

I do not like the limited capabilities of the canned reports and queries provided with X3. I also do not like the slow response time from the support staff. The program does not work well with customization because it causes a lot of problems when it comes time for patching and upgrading.

Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.

Customizable features allow us to get the most out of the product. Workflows allow for controls for authorization where required.

Adding in some features required a lot of custom coding. Most notably was allowing for automatic allocations of product that is being cut.