--- title: "SAP Business One Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SAP Business One. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SAP Business One is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/sap-business-one-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Small Business Manufacturing Software](https://www.softwareadvice.com/category/490-small-business-manufacturing/) / [SAP Business One](https://www.softwareadvice.com/accounting/sap-business-one-profile/) / SAP Business One Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/sap-business-one-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/sap-business-one-profile/alternatives/) # SAP Business One User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 345 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 158 reviews (46%) - 4 stars: 140 reviews (41%) - 3 stars: 35 reviews (10%) - 2 stars: 9 reviews (3%) - 1 star: 3 reviews (1%) ### Most mentioned pros - It’s a reliable system for managing day to day business operations and keeps everything organized in one place. Once you get used to it,works pretty well, but the initial setup and learning curve can be a bit challenging. - It gives strong inventory visibility and auditability while still allowing me to analyze data, build reports, and improve processes without heavy IT dependency. - It supports disciplined workflows across purchasing, warehousing, and finance, which is critical for inventory accuracy and operational efficiency. ### Most mentioned cons - Some of the locations of tools and documents are not very intuitive for a first time/new user. - Also, performance can feel a bit slow depending on how it’s set up - It can take a while to learn, especially if you’re not familiar with ERP systems. ## SAP Business One customer reviews Showing reviews 1-25 of 345 (page 1). ### Comprehensive Business and Inventory Management Solution - Overall rating: 5/5 - Reviewer: Nikitha Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, SAP Business One is a comprehensive business management solution that brings operational information into a centralized system. Its inventory management, security, and collaboration capabilities are useful for maintaining organized business processes. Customer support is helpful, although the platform can take time to learn and configure effectively, particularly for more complex workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SAP Business One provides a centralized platform for managing business operations, including inventory and team workflows. Its inventory management capabilities make it easier to track products and maintain organized records, while the platform provides useful controls for security and access. The overall system is well suited for businesses that need multiple operational functions connected in one place. #### Cons The platform can have a learning curve, especially for users who are new to ERP systems. Some workflows may require additional configuration, and occasional bugs or performance issues can affect the experience. The interface can also feel more complex than lighter business management tools. --- ### the smartest solutions for multi Transactions with SAP /B1 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall with this system it summarized as below : - it is completed solution for small & mid businesses. -yeas it is starting from complexity process but in end you will get system serve your multiple ERP operations in your organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros from my experience with this awesome soft I found the below helpful features : - Centralized database -Robust financial management -Customization. #### Cons yeas I found many helpful options and tools from SAP - B1 , But I found the below Disadvantages features : - Complexity , Because the system is deep. - Training costs is high. - Upgrade friction. #### Reasons for switching to SAP Business One because some of the files and reports are not running right without consolidated it data and reprocessing it in excel. --- ### Solid ERP for small businesses but not very user friendly - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experiance with SAP Business One has been not bad. It’s a reliable system for managing day to day business operations and keeps everything organized in one place. Once you get used to it,works pretty well, but the initial setup and learning curve can be a bit challenging. Its not the most modern looking tool, but it gets the job done. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It covers a lot of core business functions in one system like accounting, inventory, sales, and purchasing. Its helpful having everything centralized instead of using multiple tools. The reporting is also pretty solid and gives good visibility into business operations. For small to mid-sized companies, it feels like a strong ERP option that can grow with the business #### Cons The interface feels a bit outdated and not very user friendly at times. It can take a while to learn, especially if you’re not familiar with ERP systems.Customization and implementation can also be complicated and sometimes requires external consultants. Also, performance can feel a bit slow depending on how it’s set up --- ### A Reliable, Process-Driven ERP for Inventory-Focused Operations - Overall rating: 5/5 - Reviewer: Gareth R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SAP Business One has been very positive. I’ve used it extensively for inventory control, purchasing, and warehouse operations, where it provides strong data integrity, traceability, and process discipline. I’m comfortable working with item masters, bin-managed warehouses, batch/lot tracking, and integrated purchasing-to-finance workflows. While some advanced reporting and automation require custom queries or add-ons, I’ve found B1 to be a reliable and flexible ERP that supports accurate decision-making and scalable operations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like about SAP Business One is how well it balances control and flexibility. It gives strong inventory visibility and auditability while still allowing me to analyze data, build reports, and improve processes without heavy IT dependency. It supports disciplined workflows across purchasing, warehousing, and finance, which is critical for inventory accuracy and operational efficiency. #### Cons What I like least about SAP Business One is that some processes can feel rigid and overly manual without add-ons, and advanced reporting or automation often requires custom queries or external tools rather than being fully native --- ### Robust, Flexible, and Scalable - Overall rating: 5/5 - Reviewer: Yev Z. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I don't mind it. We find it that SAP is trying to maintain and improve the product, even though this is not their flagship offering. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is robust and highly customizable. We also find it scalable, as we grow. Meaning, its functionality expands and is flexible. #### Cons The locally hosted desktop application can run a bit slow. Some of the locations of tools and documents are not very intuitive for a first time/new user. --- ### SAP B1 Review - Overall rating: 2/5 - Reviewer: Brian G. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been okay. We have SAP Business One through Seidor and their customer service is not the best/expensive #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The financial end of the application is helpful to our business. The system is powerful if used correctly #### Cons The system is difficult to use and slow. It is not easy to use and everything is a manual entry/set up #### Reasons for switching to SAP Business One DDI was holding us back and SAP offered alot more for us in our industry --- ### Versatile and Easy to Navigate - Overall rating: 4/5 - Reviewer: Cydrina E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it is a great platform for Business needs and that there is a lot of customization there to fit all different fields of work. Its very versatile and easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I definitely enjoy how in depth and easy to navigate the platform is. Using SAP has made checking inventory of certain parts, organizing service calls for our technicians and correcting billing issues on the back-end incredibility straightforward. Additionally, I like that I can customizability of the dashboard. #### Cons I think my one and only complaint is that SAP tends to freeze and crash often enough that losing the current work can be incredibly frustrating and tends to create errors on the back-end where things weren't able to process correctly, so then we have to go through and correct that. --- ### SAP business one for Mid-size company - Overall rating: 4/5 - Reviewer: Inbal H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a good experience. SAP gave us solutions to everything we needed, such as invoicing, reports, inventory and insights for financials questions. After getting used to the new system it was easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is a good solution for a mid size company to handle financials, sales and inventory in one system. #### Cons It took me some time to learn how to use it efficiently. I had to put some hours to sit with someone that SAP sent over to teach us hoe to implement the new system (back then...) --- ### A Solid ERP for Insurance Company Use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used it for 8 months in a financial reporting and operations oversight role. Once the initial learning curve passed, it made routine processes more efficient. It’s not flashy, but it gets the job done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s surprisingly versatile. For a midsize operation, it covered most needs—reporting, inventory, financials—without feeling bloated. I appreciated the clean integration between modules. #### Cons Customization can be a bit rigid unless you bring in technicall support. Some of the features felt hidden or not intuitive at first. --- ### Reliable ERP for Emerging Businesses - Overall rating: 5/5 - Reviewer: Nova O. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with SAP Business One has been great. It still delivers what a good ERP is expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about SAP Business One is it's fast learning curve. Professional users like us Accountants and Auditors tend to learn how to navigate around this software quickly which is very important and useful. #### Cons There is not much I dislike about this software but there are areas the can be updated or improve more like lagging issues when large databases are entered and limited features for Large scale companies. --- ### Sage One - The BEST Accounting Software to go with - Overall rating: 5/5 - Reviewer: Jaquelene D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoy working with this software, it is very easy to use, and very easy to learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The feature i like the most is the bank feeds. You can link your bank with SAGE, and the bank transactions will refresh on a daily basis, leaving you only to allocate the transactions and sparing you time to manual process the bank! But that is not all....you can map the transactions to the correct accounts, which leaves you only to review the transactions and balance the bank! Pretty easy right?! #### Cons There is absolutely nothing I do not like about this program #### Reasons for switching to SAP Business One Because Pastel license fees are expensive, and Pastel is complex. --- ### Best Flexible ERP system in market - Overall rating: 4/5 - Reviewer: Rajiv G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Overall a good tool to work since it can be even be deployed in a private cloud or on premise #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros one of the best flexible ERP system i have seen where it can be customized easily. Also it can be used for both small and mid sized companies #### Cons Auto upgrade is a lag...if that can be included it will be one of the best in market --- ### Best ERP option for small or medium companies - Overall rating: 5/5 - Reviewer: Holdrin D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SAP B1 can be used as the first ERP for starting companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a wonderful ERP option for small and medium-sized companies. #### Cons Don't support highly complex business or processes. --- ### Fantastic ERP solution for small/mid-size manufacturing operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error #### Cons It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running --- ### Solid Business Management Solution for Growing Operations - Overall rating: 5/5 - Reviewer: Katerina W. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using SAP BO for about two years and I can say that it's one of the most powerful business management solutions you can have as you expand your operations. We rely on in for inventory, order management, fulfillment, and a lot more. It's very customizable and integrates well with outside tools. All in all, it's definitely driven value for our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how customizable SAP products are. Most of the time, with other tools, you're conformed with the boundaries of the product, whereas with SAP, we've been able to customize everything that comes with it to fit our needs, and even set up the product to work in tandem with processes we have that rely on other tools. #### Cons I think the support aspect needs a bit of improvement. We could definitely benefit from having people to help with issues and councel us as to how else we can use the product. --- ### SAP Business One is a stable and reliable solution for small and medium sized organizations - Overall rating: 5/5 - Reviewer: George O. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to handle the implementation and make the best use of the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - We have used SAP Business one for almost 3 years now. It's a comprehensive ERP solution that meets various of our needs. The fact that SAP is a global leader as far as ERPs are concerned, there is great credibility associated with SAP Business One.- It is an all round system that is used across all our departments to manage the various aspects of our organization. Financial management is key. The main financial management aspects like the general ledger, accounts payable, accounts receivable, bank reconciliation and financial reporting work perfectly well.- SAP Business One can perfectly handle the entire sales cycle from CRM stage( Customer relationship management) to the point where you invoice your client for services delivered. At the CRM stage, you can onboard a lead into the system and manage all the activities in a pipeline related to the lead upto the point where they become a customer. Once a lead becomes a customer, you can send them an official quotation after which upon approval and acceptance and making an order, you can can generate the sales order in the system, and eventually when you supply the intended goods, you post a delivery note in SAP together with the sales invoice and later once the customer pays for the goods, you post the incoming payment which marks as the completion on of the sales cycle. #### Cons SAP Business one can be expensive for some small businesses to afford. Also, the whole process of implementation needs to be driven by the right team of consultants for the implementation to be successful. We are Lucky to have had a good team who would work around the clock to make sure that our implementation was a success. #### Reasons for switching to SAP Business One We needed a more robust system with various functionalities and ability for customization which SAP Business One provided. --- ### Powerful functions and good results as it is a complete software. - Overall rating: 5/5 - Reviewer: Idaly M. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered It is the perfect software to keep our finances in order, it improves and optimizes our work, it has allowed us to improve our resources, we easily improve positive results, it allows us to increase our profits in the short term and offers good integration in each of the departments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity and integration that is SAP Business One is what attracts the attention of this software, the large number of modules is good, perfect for inventory, finance, it is a good ERP, CRM, it is excellent for accounting transactions, it is very customizable to our different needs. #### Cons We have had no problems since we used it, nor has the price been an inconvenience nor have we had errors at any time. --- ### Comprehensive Business Management for Small and Medium Enterprises - Overall rating: 4/5 - Reviewer: Zobaida A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered SAP Business One provides SMEs with a comprehensive and scalable business management solution, offering real-time insights, customization options, and integration capabilities. While the software's upfront costs, complexity, and resource requirements may pose challenges for some businesses, its robust functionality and ability to support growth make it a valuable investment for organizations looking to streamline operations and drive business success. With proper planning, implementation, and support, SAP Business One can help businesses improve efficiency, agility, and competitiveness in today's dynamic business environment. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SAP Business One offers integrated modules for various business functions including accounting, CRM, inventory management, purchasing, and sales, providing a comprehensive solution for small and medium-sized enterprises. SAP Business One provides real-time data analytics and reporting capabilities, allowing users to make informed decisions based on up-to-date information, improving agility and responsiveness. Also, SAP Business One integrates seamlessly with other SAP products as well as third-party applications, facilitating interoperability and data exchange between different systems. #### Cons The software can be complex to implement and configure, requiring specialized expertise and resources. Training and change management efforts may also be necessary to ensure effective adoption by users. --- ### For Automation - Overall rating: 5/5 - Reviewer: Joel Neil W. - Verified reviewer: Yes - Industry: Media Production - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Real time reporting, fast and efficient, helped a lot during the times when we prepared reporting to managers even in the meetings. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Excellent in end to end automation and critical in real-time reporting. Integrates with every SAP product, especially data from Concur transfers easily and smoothly. Haven't seen any mistakes and every transaction can be traced. And on the other hand, getting support from customer service works, also lots of users in forums helps when stuck somewhere. #### Cons Instead of personalisation, making a default screen for everybody in the same company, and even in the same team would be better. Each time I see another user with same system, it feels like I am using another system. Even the colours may vary, that's frustrating sometimes. --- ### Easy to use with almost complete functionality - Overall rating: 5/5 - Reviewer: Rom Rulida -. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy-to-use ERP System with not-so-complicated functionalities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries. #### Cons Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts. --- ### My personal view of SAP Business One - Overall rating: 5/5 - Reviewer: Kenneth F. - Verified reviewer: Yes - Industry: Import and Export - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business. It was also extremely customizable, allowing me to tailor the system to my specific requirements. Finally, the assistance I received was outstanding and extremely beneficial. #### Cons The cost of SAP Business One is the least like feature. SAP Business One is a powerful enterprise resource planning (ERP) software, but it can be costly to implement and maintain. Furthermore, the software requires a certain level of technical knowledge and understanding to be used properly, which can be a challenge for some businesses. --- ### Sap business one – Grow your business - Overall rating: 4/5 - Reviewer: Adam G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered A standout quality is its exceptional in-app customization capabilities through user-defined fields. It truly serves as an all-in-one solution making it the best option for businesses looking to optimize their operations. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros In my experience SAP Business One is a fairly versatile ERP software designed for small and medium-sized businesses. What impresses me most is its wide range of functions, from procurement and inventory management to production suport, I personally have used it mostly for sales and accounting. #### Cons In my experience with SAP Business One, there are several factors that need to be improved. First of all, the cost is expensive, It represents a substantial initial investment, especially for smaller businesses. --- ### One of the best business ERP solution - Overall rating: 5/5 - Reviewer: smit s. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very good ERP solution, it is also to be noted that 90% of fortune 500 companies uses SAP for their all business solutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SAP AG is Germany based company who has developed business integrated ERP software which cater all your business requirement. 1. SAP has different modules within the software like material management, sales and Distribution, fixed asset etc which very well integrates with each other and helps to provide in depth solution for all business requirement. 2. SAP has ability to maintain complete audit trail, which helps the business user to fix the accountability of each user. 3. Data analysis is the one of the best feature that ultimately helps the business to take effective decisions. 4. User security, user authorization system is also added advantage which helps in managing authorized access to any system data. #### Cons 1. SAP is mainly suitable for large enterprises having employees strength more that 300-400, and where all roles and responsibility of the uses is clearly identified. 2. Its implementation cost and maintenance cost is high and sufficient training is also required to be given to all concerned users. 3. it is essential to have separate team who can help the user to solve all the issues related to SAP or some agency needs to be hired for such problems, which ultimately increases the cost of company. 4. Unless the roles and responsibility are not clearly identified there is no much benefit of the so called ERP solution. 5. In nutshell unless the company has good employee size and business then only SAP is suitable. --- ### Review SAP B1 09.08.23 Ireland - Overall rating: 4/5 - Reviewer: Katarzyna W. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love SAP, very useful and amendable software. Best I worked with #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Extraction from majority of places into excel,pdf. Copying and pasting for uploads. Tracking #### Cons SAP does not work backwards (none of changes can be applied retrospectivaley). Amending details for Item Master Data sometimes erases other details. Many users can be in this same record at the same time in edit mode - SAP is not tracking it #### Reasons for choosing SAP Business One research on the market #### Reasons for switching to SAP Business One Old software didn't allow us to progress --- ### SAP Business One ERP - Overall rating: 3/5 - Reviewer: Zyad W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros SAP B1 is SAP's most popular and mature SMB ERP product in the market for 18+ years and with over 75000 customers worldwide. available on-premises and hosted, B1 is exclusively distributed by partners and includes broad functionality beyond finance in areas such as CRM, inventory, and MRP. #### Cons Implementation of B1 can have significant hidden costs including hosting, testing, custom reporting, and significant extra consultancy hours needed for upgrades and updates. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/sap-business-one-profile/reviews/?page=2) --- SAP Business One Reviews, Pros and Cons - 2026 Software Advice