--- title: "SAP Business One Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SAP Business One. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SAP Business One is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/sap-business-one-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Enterprise Resource Planning Software](https://www.softwareadvice.com/erp/) / [SAP Business One](https://www.softwareadvice.com/accounting/sap-business-one-profile/) / SAP Business One Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/sap-business-one-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/sap-business-one-profile/alternatives/) # SAP Business One User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 346 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 159 reviews (46%) - 4 stars: 140 reviews (40%) - 3 stars: 35 reviews (10%) - 2 stars: 9 reviews (3%) - 1 star: 3 reviews (1%) ### Most mentioned pros - It gives strong inventory visibility and auditability while still allowing me to analyze data, build reports, and improve processes without heavy IT dependency. - It supports disciplined workflows across purchasing, warehousing, and finance, which is critical for inventory accuracy and operational efficiency. - It’s a reliable system for managing day to day business operations and keeps everything organized in one place. Once you get used to it,works pretty well, but the initial setup and learning curve can be a bit challenging. ### Most mentioned cons - Some of the locations of tools and documents are not very intuitive for a first time/new user. - Also, performance can feel a bit slow depending on how it’s set up - It can take a while to learn, especially if you’re not familiar with ERP systems. ## SAP Business One customer reviews Showing reviews 1-25 of 346 (page 1). ### Comprehensive Business and Inventory Management Solution - Overall rating: 5/5 - Reviewer: Nikitha Y. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, SAP Business One is a comprehensive business management solution that brings operational information into a centralized system. Its inventory management, security, and collaboration capabilities are useful for maintaining organized business processes. Customer support is helpful, although the platform can take time to learn and configure effectively, particularly for more complex workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SAP Business One provides a centralized platform for managing business operations, including inventory and team workflows. Its inventory management capabilities make it easier to track products and maintain organized records, while the platform provides useful controls for security and access. The overall system is well suited for businesses that need multiple operational functions connected in one place. #### Cons The platform can have a learning curve, especially for users who are new to ERP systems. Some workflows may require additional configuration, and occasional bugs or performance issues can affect the experience. The interface can also feel more complex than lighter business management tools. --- ### the smartest solutions for multi Transactions with SAP /B1 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall with this system it summarized as below : - it is completed solution for small & mid businesses. -yeas it is starting from complexity process but in end you will get system serve your multiple ERP operations in your organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros from my experience with this awesome soft I found the below helpful features : - Centralized database -Robust financial management -Customization. #### Cons yeas I found many helpful options and tools from SAP - B1 , But I found the below Disadvantages features : - Complexity , Because the system is deep. - Training costs is high. - Upgrade friction. #### Reasons for switching to SAP Business One because some of the files and reports are not running right without consolidated it data and reprocessing it in excel. --- ### SAP Business One - A perfect choice for any SME Manufacturer with Boyum Solutions. - Overall rating: 5/5 - Reviewer: Vipin K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I am a certified SAP Business One Functional Consultant. I practice a process-first approach for most implementations. We have an exclusive Boyum Practice and therefore work only with SAP Business One customers. Overall, if I rate the performance of SAP Business One for a standard business scenario other than deep manufacturing, it is 10/10. For manufacturing, it's 8/10, but with Boyum Solutions on top of it, it's 10/10 for any SME manufacturer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SAP Business One is a fully integrated SME ERP. It covers the full functionality an SME Customer Needs. The integrated modules work seamlessly across departments in any business. SAP Business One is one of the most reliable, easy-to-implement, and easy-to-get-support SME ERPs. It offers deployment options such as on-premises and cloud-hosted, with perpetual and subscription-based licensing models. It provides value for money. #### Cons From a manufacturing standpoint, SAP Business One's capabilities are rudimentary. Out of the box, it is useful for some assembly-level manufacturing companies. But for real manufacturing, it lags in areas like MRP II, Production planning and Scheduling, subcontracting, integrated quality, and production costing. That said, SAP partners provide add-ons through its partner ecosystem. SAP certifies its partner-developed add-ons, so customers can be confident in the functionality and hassle-free upgrades. In manufacturing, Boyum Solutions, one of the premier partners, has all its solutions certified by SAP. Most of their add-ons are for SAP Business One, and they have been in the market for more than 27 years. Solutions like B1UP, Beas Manufacturing, and Produmex WMS integrate well with SAP Business One. --- ### Solid ERP for small businesses but not very user friendly - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experiance with SAP Business One has been not bad. It’s a reliable system for managing day to day business operations and keeps everything organized in one place. Once you get used to it,works pretty well, but the initial setup and learning curve can be a bit challenging. Its not the most modern looking tool, but it gets the job done. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It covers a lot of core business functions in one system like accounting, inventory, sales, and purchasing. Its helpful having everything centralized instead of using multiple tools. The reporting is also pretty solid and gives good visibility into business operations. For small to mid-sized companies, it feels like a strong ERP option that can grow with the business #### Cons The interface feels a bit outdated and not very user friendly at times. It can take a while to learn, especially if you’re not familiar with ERP systems.Customization and implementation can also be complicated and sometimes requires external consultants. Also, performance can feel a bit slow depending on how it’s set up --- ### A Reliable, Process-Driven ERP for Inventory-Focused Operations - Overall rating: 5/5 - Reviewer: Gareth R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SAP Business One has been very positive. I’ve used it extensively for inventory control, purchasing, and warehouse operations, where it provides strong data integrity, traceability, and process discipline. I’m comfortable working with item masters, bin-managed warehouses, batch/lot tracking, and integrated purchasing-to-finance workflows. While some advanced reporting and automation require custom queries or add-ons, I’ve found B1 to be a reliable and flexible ERP that supports accurate decision-making and scalable operations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like about SAP Business One is how well it balances control and flexibility. It gives strong inventory visibility and auditability while still allowing me to analyze data, build reports, and improve processes without heavy IT dependency. It supports disciplined workflows across purchasing, warehousing, and finance, which is critical for inventory accuracy and operational efficiency. #### Cons What I like least about SAP Business One is that some processes can feel rigid and overly manual without add-ons, and advanced reporting or automation often requires custom queries or external tools rather than being fully native --- ### SAP B1 Review - Overall rating: 2/5 - Reviewer: Brian G. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been okay. We have SAP Business One through Seidor and their customer service is not the best/expensive #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The financial end of the application is helpful to our business. The system is powerful if used correctly #### Cons The system is difficult to use and slow. It is not easy to use and everything is a manual entry/set up #### Reasons for switching to SAP Business One DDI was holding us back and SAP offered alot more for us in our industry --- ### Robust, Flexible, and Scalable - Overall rating: 5/5 - Reviewer: Yev Z. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I don't mind it. We find it that SAP is trying to maintain and improve the product, even though this is not their flagship offering. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is robust and highly customizable. We also find it scalable, as we grow. Meaning, its functionality expands and is flexible. #### Cons The locally hosted desktop application can run a bit slow. Some of the locations of tools and documents are not very intuitive for a first time/new user. --- ### Versatile and Easy to Navigate - Overall rating: 4/5 - Reviewer: Cydrina E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it is a great platform for Business needs and that there is a lot of customization there to fit all different fields of work. Its very versatile and easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I definitely enjoy how in depth and easy to navigate the platform is. Using SAP has made checking inventory of certain parts, organizing service calls for our technicians and correcting billing issues on the back-end incredibility straightforward. Additionally, I like that I can customizability of the dashboard. #### Cons I think my one and only complaint is that SAP tends to freeze and crash often enough that losing the current work can be incredibly frustrating and tends to create errors on the back-end where things weren't able to process correctly, so then we have to go through and correct that. --- ### SAP business one for Mid-size company - Overall rating: 4/5 - Reviewer: Inbal H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a good experience. SAP gave us solutions to everything we needed, such as invoicing, reports, inventory and insights for financials questions. After getting used to the new system it was easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is a good solution for a mid size company to handle financials, sales and inventory in one system. #### Cons It took me some time to learn how to use it efficiently. I had to put some hours to sit with someone that SAP sent over to teach us hoe to implement the new system (back then...) --- ### Reliable ERP for Emerging Businesses - Overall rating: 5/5 - Reviewer: Nova O. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with SAP Business One has been great. It still delivers what a good ERP is expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about SAP Business One is it's fast learning curve. Professional users like us Accountants and Auditors tend to learn how to navigate around this software quickly which is very important and useful. #### Cons There is not much I dislike about this software but there are areas the can be updated or improve more like lagging issues when large databases are entered and limited features for Large scale companies. --- ### Powerful but expensive system - Overall rating: 5/5 - Reviewer: Andrea T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 5/5 #### Pros SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them. #### Cons The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity. #### Reasons for switching to SAP Business One The system was outdated and limited in it's capacity to do what my very organization needed it to do. --- ### Excellent for consolidating multiple business areas/ reporting - Overall rating: 4/5 - Reviewer: Deserie N. - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors. #### Cons Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it. #### Reasons for switching to SAP Business One I am grateful that the company made the switch to SAP because it appears to be more user-friendly and adept at capturing reporting from our various locations. --- ### Business Administration - Overall rating: 5/5 - Reviewer: Hanane M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered A very wonderful experience and still like you #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its ease of Use and comprehensive functionality , scalability, integration capabilities, customization options, reporting and analytics tools, user-friendly interface, and powerful support system make it a popular choice for companies looking to streamline operations #### Cons From a financial point of view .It is expensive for micro companies #### Reasons for switching to SAP Business One Because it is intended for small companies with limited funds --- ### My sap experience - Overall rating: 5/5 - Reviewer: Lisa M. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience using SAP has been fantastic #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the most about sap business one that we have all the finance information #### Cons I like at least about Sap, easy way to create invoice --- ### SAP B1 Software - Overall rating: 4/5 - Reviewer: Monika k. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall its a great experience working with SAP B1 since 2006. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Order to Cash process is handled through one ERP software #### Cons Reports are not easily customizable as per standard we have to invest in Add-On --- ### SAP Business One for project visualization - Overall rating: 5/5 - Reviewer: Kasun M. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered As the overall picture, this is very useful tool when it comes to construction planning and visualization. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Used this software as a project planning and monitoring tool. It is impressive that this tool allows to input all data from stores, construction sites, offices etc and visualize total cost and the returns very effectively. #### Cons This interface is not mush user friendly. So most of new commers struggled a lot to get familiar with this. --- ### SAP Business One Review from User, and former SAP sales employee - Overall rating: 4/5 - Reviewer: Mauricio L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Despite the pros and cons of ERP, SAP Business One is one of the most reliable enterprise software solutions in the world. It provides a solid financial backing, which is essential for any company, regardless of size. So, my final conclusion is, if you have the money to invest, do it. If you don't have it and you plan to go into debt to do it, I would advise you to look at the market as there are several interesting alternatives for much less money. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SAP Business One is the best ERP in the world because it requires companies that adopt the software to change their processes and customs to align with the best practices that SAP has identified over years of working with the world's largest companies. This is a major step towards innovation and process digitization for effective business management. SAP Business One offers up to 13 native SAP modules, along with numerous proprietary and third-party applications that can be of great assistance in the effective management of your business. #### Cons The downside of SAP Business One is the cost. This would be the overall cost. The annual maintenance cost is usually between 17% and 20% of the value of the total licenses you have acquired. The cost of these licenses is usually between $1,750 and $2,500. So, if your company has 50 employees and your total license cost is approximately $85,000, your annual maintenance renewal is approximately $14,450. In addition, SAP consulting is the most expensive of all consulting or professional services in the ERP world. Without a doubt, due to the high costs, you can find a good ERP that can help you save more. --- ### Choosing an Enterprise Resource Planning (ERP) software like SAP Business One - Overall rating: 5/5 - Reviewer: Aileen M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I cannot think of any problems using SAP Business One but it's always a gain for me as a consultant as this product saves all the companies I implemented to reduce manual processing and improve daily activities when it comes to operations and financial aspects #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about SAP Business One is how intelligently designed it is and easy to use. SAP Business One has user-friendly configuration that can easily used for entire company and even individual users. #### Cons I like least about SAP Business One is the HR module, I believe this module can improve more due to luck of functionalities only but still easy to get additional fields and tables if needed as SAP Business One can do customization itself. #### Reasons for choosing SAP Business One Much cheaper and user-friendly product, flexible and well-known in the market as well --- ### Highly recommend SAP B1 - Overall rating: 5/5 - Reviewer: Andrea E. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We found the transition to SAP B1 to be unexpectedly easy. Visual business maps (workflows, relationship maps) helped new users both learn the system initially as well as audit and follow through with order to cash processes long after we had learned the system. SAP B1 (along with OptiPro WMS) allows us to have clear visibility to our inventory throughout our 4-warehouse network, which in turn helps us better manage our purchasing. Lot control is far simpler than with other similar systems. We have room to grow within SAP B1, as we know there are many features we haven't yet implemented. Very happy with the customer support we receive as well. #### Cons We don't find the standard layout for financial reports to align with our needs. While these reports can be customized, the output doesn't export well to Excel. Easy to work around this through a template we created. We feel that if this is our biggest "dislike", the product is pretty much a slam dunk for our business. #### Reasons for choosing SAP Business One We chose SAP B1 over the other products being considered because we felt SAP B1 had the most room to grow - we implemented only some of the features offered, with the expectation that we will grow into other features as our business grows and our needs become more complex. #### Reasons for switching to SAP Business One We had outgrown QuickBooks - needed a product that would allow us to have better inventory control, better auditing, better analytics. SAP B1 met (and exceeded) every one of our "asks". Our implementation was very easy (5 months from start to "go live") with not one even minor hiccup. Our team learned the product quickly, the OptiPro implementation team took the the time to understand our business and advise on specific features that would help us achieve our goals. We made the change and never looked back! --- ### All in one product for manufacturing firms - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use this software for order management, inventory tracking, financial matters such as tax purposes, and other accounting purposes and it has been great so far to work with. The only thing I would want is fewer modules and more flexibility in adding some fields in some scenarios. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It has the capability to handle all business functionalities including orders, inventories, invoices, and accounting management things as well. One can use this for both financial and non-financial purposes. #### Cons sometimes it has a limited number of fields that can be edited, which can be made better by allowing users to add those fields. Also, it has a lot of modules which makes it harder for beginners to understand and a professional has to switch between the modules back and forth to go from one to another. --- ### Good but expensive - Overall rating: 5/5 - Reviewer: Mohamed S. - Verified reviewer: Yes - Industry: Plastics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The Productivity, reporting and integration #### Cons The cost of the implementation and the Annual Maintenance contract are expensive --- ### SAP Business One - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Had a good Experience on the implementation of SAP Business One, which helps us to reduce the time by 50 percent in managing the business process. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The product which helps the Business individuals to manage and automate their business process. #### Cons Nothing as of now, Getting a right partner for implementation is bit difficult --- ### SAP business one takes control of your business - Overall rating: 4/5 - Reviewer: Elizabeth W. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered It is a practical solution for small businesses, it has the appropriate tools for the administration and management of a business from accounting, purchasing, inventory and to generate reports for your company. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros No other software comes close to SAP Business One in terms of features, such as the standard reports that come with it, the query builder tool, the relationship map feature, and the customizable widgets that you can tailor to your needs.Customized reports can be made for the time you need and by day, month and year. Both modules are easily interchangeable. Whenever I hear of a new business, I always suggest they use SAP Business one. When my company made the switch from Sap business one to MySap, I was pleasantly surprised to find that the data export process was simplified. #### Cons It is a software that takes time to adapt, I recommend using a short course for a quick adaptation. Since it's not easy to find all of its tools, another point that needs to be improved is its interface. I would like it to be more intuitive and visually comfortable. #### Reasons for switching to SAP Business One better integration and easy set up --- ### Solid mid tier ERP, with solid ecosystem, but likely needs add-ons or heavy customisation - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a hand on, technical lead / developer SAP B1 can be moulded to you needs and generally functions well. It has a good community and SAP seems to be investing in the platform for the long term. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Well featured and good fit for most businesses, even manufacturers. Has good functionality of the box. Good ecosystem and a wide variety of add ons and extensions. SAP is improving it integration capabilities and tools finally as well. Can work well cloud or on prem. Generally usable and appreciated by users. Good online support network of users, experts and partners. #### Cons SAP has its own way of doing things. This product was a acquired by SAP and has slowly been absorbing / adopting more of the SAP culture and ways of working. Can be expensive to do simple things, and additional licensing can ad up. Partner model can let it down. Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong. --- ### Not bad, could be better - Overall rating: 3/5 - Reviewer: Georgette R. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Simple design, easy to get the hang of using. Keeps invoicing and accounting organized. I can do everything in one place: entering card payments, ACH, check deposits, invoicing, collections, and customer credit holds, etc. #### Cons It has slow days and glitches/crashes monthly. Our IT guy is always having to reboot the server. Looks a bit outdated. Every hour it freezes for a few minutes on the top of the hour. Sometimes I am in the middle of a payment at this moment, and it processes the customers card, but doesn't post the payment in their SAP customer account and it's a pain to refund and rerun the card. I now avoid doing payments from 1:00-1:03, 2:00-2:03 etc. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/sap-business-one-profile/reviews/?page=2) --- SAP Business One Reviews, Pros and Cons - 2026 Software Advice