--- title: "SAP Business One Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SAP Business One. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SAP Business One is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/sap-business-one-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Management Software](https://www.softwareadvice.com/business-management/) / [SAP Business One](https://www.softwareadvice.com/accounting/sap-business-one-profile/) / SAP Business One Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/sap-business-one-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/sap-business-one-profile/alternatives/) # SAP Business One User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 344 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 157 reviews (46%) - 4 stars: 140 reviews (41%) - 3 stars: 35 reviews (10%) - 2 stars: 9 reviews (3%) - 1 star: 3 reviews (1%) ### Most mentioned pros - It’s a reliable system for managing day to day business operations and keeps everything organized in one place. Once you get used to it,works pretty well, but the initial setup and learning curve can be a bit challenging. - It gives strong inventory visibility and auditability while still allowing me to analyze data, build reports, and improve processes without heavy IT dependency. - It supports disciplined workflows across purchasing, warehousing, and finance, which is critical for inventory accuracy and operational efficiency. ### Most mentioned cons - Some of the locations of tools and documents are not very intuitive for a first time/new user. - Also, performance can feel a bit slow depending on how it’s set up - It can take a while to learn, especially if you’re not familiar with ERP systems. ## SAP Business One customer reviews Showing reviews 1-25 of 344 (page 1). ### A Reliable, Process-Driven ERP for Inventory-Focused Operations - Overall rating: 5/5 - Reviewer: Gareth R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SAP Business One has been very positive. I’ve used it extensively for inventory control, purchasing, and warehouse operations, where it provides strong data integrity, traceability, and process discipline. I’m comfortable working with item masters, bin-managed warehouses, batch/lot tracking, and integrated purchasing-to-finance workflows. While some advanced reporting and automation require custom queries or add-ons, I’ve found B1 to be a reliable and flexible ERP that supports accurate decision-making and scalable operations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like about SAP Business One is how well it balances control and flexibility. It gives strong inventory visibility and auditability while still allowing me to analyze data, build reports, and improve processes without heavy IT dependency. It supports disciplined workflows across purchasing, warehousing, and finance, which is critical for inventory accuracy and operational efficiency. #### Cons What I like least about SAP Business One is that some processes can feel rigid and overly manual without add-ons, and advanced reporting or automation often requires custom queries or external tools rather than being fully native --- ### the smartest solutions for multi Transactions with SAP /B1 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall with this system it summarized as below : - it is completed solution for small & mid businesses. -yeas it is starting from complexity process but in end you will get system serve your multiple ERP operations in your organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros from my experience with this awesome soft I found the below helpful features : - Centralized database -Robust financial management -Customization. #### Cons yeas I found many helpful options and tools from SAP - B1 , But I found the below Disadvantages features : - Complexity , Because the system is deep. - Training costs is high. - Upgrade friction. #### Reasons for switching to SAP Business One because some of the files and reports are not running right without consolidated it data and reprocessing it in excel. --- ### Solid ERP for small businesses but not very user friendly - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experiance with SAP Business One has been not bad. It’s a reliable system for managing day to day business operations and keeps everything organized in one place. Once you get used to it,works pretty well, but the initial setup and learning curve can be a bit challenging. Its not the most modern looking tool, but it gets the job done. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It covers a lot of core business functions in one system like accounting, inventory, sales, and purchasing. Its helpful having everything centralized instead of using multiple tools. The reporting is also pretty solid and gives good visibility into business operations. For small to mid-sized companies, it feels like a strong ERP option that can grow with the business #### Cons The interface feels a bit outdated and not very user friendly at times. It can take a while to learn, especially if you’re not familiar with ERP systems.Customization and implementation can also be complicated and sometimes requires external consultants. Also, performance can feel a bit slow depending on how it’s set up --- ### most powerfull ERP for fast growing mid sized businesses and corporates - Overall rating: 5/5 - Reviewer: Andrii L. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered If you want to do impementation once - you have to choose you buy SAP. SAP Business One fits needs even small fast growing business. Consolidation works for intercompany acounts localised globally, no additional tuning needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most popular ERP solution. SAP count all experience received though years to deliver maximum of reliability and industry standarts. Starts with CRM, it includes ever service worksheets and time management. IFRS compliant general ledger book and reporting capability. Reliable inventory data and estimate creation. #### Cons It is expencive twice of average but worth of every penny. Native web browser could be sometimes issue to be notified you local network security rules. Good to have integration not only Microsoft 365 emails but probably custom SAP domain. #### Reasons for switching to SAP Business One It was evolutionary choice to skip and start new journey with more reliable provider like SAP --- ### Robust, Flexible, and Scalable - Overall rating: 5/5 - Reviewer: Yev Z. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I don't mind it. We find it that SAP is trying to maintain and improve the product, even though this is not their flagship offering. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is robust and highly customizable. We also find it scalable, as we grow. Meaning, its functionality expands and is flexible. #### Cons The locally hosted desktop application can run a bit slow. Some of the locations of tools and documents are not very intuitive for a first time/new user. --- ### SAP B1 Review - Overall rating: 2/5 - Reviewer: Brian G. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been okay. We have SAP Business One through Seidor and their customer service is not the best/expensive #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The financial end of the application is helpful to our business. The system is powerful if used correctly #### Cons The system is difficult to use and slow. It is not easy to use and everything is a manual entry/set up #### Reasons for switching to SAP Business One DDI was holding us back and SAP offered alot more for us in our industry --- ### Versatile and Easy to Navigate - Overall rating: 4/5 - Reviewer: Cydrina E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it is a great platform for Business needs and that there is a lot of customization there to fit all different fields of work. Its very versatile and easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I definitely enjoy how in depth and easy to navigate the platform is. Using SAP has made checking inventory of certain parts, organizing service calls for our technicians and correcting billing issues on the back-end incredibility straightforward. Additionally, I like that I can customizability of the dashboard. #### Cons I think my one and only complaint is that SAP tends to freeze and crash often enough that losing the current work can be incredibly frustrating and tends to create errors on the back-end where things weren't able to process correctly, so then we have to go through and correct that. --- ### SAP business one for Mid-size company - Overall rating: 4/5 - Reviewer: Inbal H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a good experience. SAP gave us solutions to everything we needed, such as invoicing, reports, inventory and insights for financials questions. After getting used to the new system it was easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is a good solution for a mid size company to handle financials, sales and inventory in one system. #### Cons It took me some time to learn how to use it efficiently. I had to put some hours to sit with someone that SAP sent over to teach us hoe to implement the new system (back then...) --- ### A Solid ERP for Insurance Company Use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used it for 8 months in a financial reporting and operations oversight role. Once the initial learning curve passed, it made routine processes more efficient. It’s not flashy, but it gets the job done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s surprisingly versatile. For a midsize operation, it covered most needs—reporting, inventory, financials—without feeling bloated. I appreciated the clean integration between modules. #### Cons Customization can be a bit rigid unless you bring in technicall support. Some of the features felt hidden or not intuitive at first. --- ### Reliable ERP for Emerging Businesses - Overall rating: 5/5 - Reviewer: Nova O. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with SAP Business One has been great. It still delivers what a good ERP is expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about SAP Business One is it's fast learning curve. Professional users like us Accountants and Auditors tend to learn how to navigate around this software quickly which is very important and useful. #### Cons There is not much I dislike about this software but there are areas the can be updated or improve more like lagging issues when large databases are entered and limited features for Large scale companies. --- ### Best Flexible ERP system in market - Overall rating: 4/5 - Reviewer: Rajiv G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Overall a good tool to work since it can be even be deployed in a private cloud or on premise #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros one of the best flexible ERP system i have seen where it can be customized easily. Also it can be used for both small and mid sized companies #### Cons Auto upgrade is a lag...if that can be included it will be one of the best in market --- ### Best ERP option for small or medium companies - Overall rating: 5/5 - Reviewer: Holdrin D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SAP B1 can be used as the first ERP for starting companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a wonderful ERP option for small and medium-sized companies. #### Cons Don't support highly complex business or processes. --- ### Fantastic ERP solution for small/mid-size manufacturing operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error #### Cons It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running --- ### Solid Business Management Solution for Growing Operations - Overall rating: 5/5 - Reviewer: Katerina W. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using SAP BO for about two years and I can say that it's one of the most powerful business management solutions you can have as you expand your operations. We rely on in for inventory, order management, fulfillment, and a lot more. It's very customizable and integrates well with outside tools. All in all, it's definitely driven value for our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how customizable SAP products are. Most of the time, with other tools, you're conformed with the boundaries of the product, whereas with SAP, we've been able to customize everything that comes with it to fit our needs, and even set up the product to work in tandem with processes we have that rely on other tools. #### Cons I think the support aspect needs a bit of improvement. We could definitely benefit from having people to help with issues and councel us as to how else we can use the product. --- ### SAP Business One: A powerful integrated management tool for SMEs - Overall rating: 4/5 - Reviewer: Sekou Djibril S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered SAP Business One is a powerful and complete integrated management software for small and medium-sized businesses. Although it can be required and complex to set up, it offers complete integration of all business functions, scalability and customization according to business needs.SAP Business One offers a wide range of functionality, including accounting, sales, purchasing, inventory, and production, allowing users to manage all of their business processes from one place. Customizable features allow businesses to configure custom reports, dashboards, and workflows to meet their specific needs.However, high costs, complexity, setup time, and reliance on external resources are drawbacks to consider before deciding if SAP Business One is right for an organization. Despite these drawbacks, SAP Business One remains a popular choice for companies looking to improve operational efficiency, productivity, and profitability. In summary, SAP Business One is a solid integrated management solution for SMBs looking to streamline their operations and achieve their business goals. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SAP Business One is a leading integrated management software (ERP) that offers a full suite of features for small and medium-sized enterprises (SMEs). Here are some of the major benefits of SAP Business One:Complete integration: SAP Business One integrates all business functions, including accounting, sales, purchasing, inventory and production, into a single platform. This allows businesses to manage all of their business processes from one place, reducing costs and improving operational efficiency.Customizable Features: SAP Business One offers a wide range of features and can be customized to meet the specific needs of each business. Users can configure custom reports, dashboards, and workflows to meet their business needs.User friendliness: SAP Business One is easy to use and has an intuitive user interface. Users can easily navigate the software and quickly access the information they need.Scalability: SAP Business One is scalable and can be scaled as the business grows. Businesses can add additional features as they grow, helping them stay competitive in an ever-changing marketplace.Quality support: SAP offers quality technical support for SAP Business One. Users can contact support for assistance with any issues or questions, which ensures a smooth user experience.In summary, SAP Business One is a robust and customizable integrated management tool that can help SMBs improve their operational efficiency, productivity and profitability. #### Cons Although SAP Business One is a leading integrated management software for small and medium-sized businesses, there are also some disadvantages to consider. Here are some of the major disadvantages of SAP Business One:High cost: SAP Business One can be reserved for small businesses that have a limited budget. In addition to licensing costs, there may also be additional costs for software customization, training, and maintenance.Complexity: SAP Business One is complex software with many features, which can make it difficult to use for inexperienced users. Training may be required to understand all features and get the most out of the software.Setup Time: Setting up SAP Business One can take time due to the customization and configuration required to meet business needs. This can cause delays and disruptions to the business during the transition period.Dependence on external resources: Small businesses may be dependent on external resources for setting up and maintaining SAP Business One, as they may not have the necessary internal resources. This can increase costs and make the business dependent on third parties.In summary, SAP Business One is powerful integrated business software, but it can also be price-compensating, complex, and require time and resources to set up. Small businesses should weigh the pros and cons before deciding if SAP Business One is the best solution for them. --- ### Overall SAP Business review - Overall rating: 4/5 - Reviewer: Andrés Felipe M. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Overall for SAP Business One I will give 4 out of 5 stars #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like that you can automate accounting processes, and create financial reports, and also that it keeps track of sales leads are really useful, manages the customer database and monitors sales activities #### Cons the price you pay monthly for me is a little expensive although it helps a lot with business so I continue paying, also I don´t like that for an upgrade or new feature you have to pay --- ### perfect for business - Overall rating: 5/5 - Reviewer: KERI C. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SAP Business One has been positive. It greatly improved our business operations from accounting and inventory management to sales and reporting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros ts comprehensive suite of integrated business management tools. The system offers a wide range of functionalities.. #### Cons The cost of licensing and ongoing maintenance can be a drawback for some organizations.. --- ### Best Business solution - Overall rating: 5/5 - Reviewer: Khadir M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent solution for enterprise management software requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have a great features with this product. And we have successfully integrated with our existing business solution SAGE ERP as well. Yes we do implement in awscloud as well. #### Cons If Inventory management and cost control with a single module that will he good thing . Yeah during intigration with Existimg SAge we feel like difficult but it's manageable. Nothing to worry. --- ### Fantastic UI and a stable and effective economic system - Overall rating: 4/5 - Reviewer: Dheeraj U. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, this programme is nice, although it may be expensive and has a reasonable learning curve. streamlined every procedure and obtained complete responsibility for every single transaction. Process monitoring in real-time and the capacity to obtain useful managerial information. Reports and management reports are often well-liked by business managers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Comparing the program to other local programs, it offers a reasonable price-performance ratio. The solution is quite adaptable and may be tailored to your company plan as well as to each department's unique needs inside your organisation. If you are willing to invest a lot of money over time, your potential to alter for your personal usage is practically endless. Because it seamlessly connects with other SAP systems, it is perhaps the greatest robust, dependable, compliance solution for corporate and large companies. #### Cons Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting. Its main components do not include an embedded HR Module. Instead of adding fees for each upgrade, they ought to incorporate additional features in the base package. --- ### Driving important changes in your company with SAP B1 - Overall rating: 5/5 - Reviewer: William A. - Verified reviewer: Yes - Industry: Chemicals - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SAP B1 has been able to give a significant boost to operations within the company. Practically going from basic controls to more complete controls, visualizations and traceability of operations is something that is basic that every company should have. But it is key that the company is clear about its internal processes and where it wants to go. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SAP B1 allows companies to make an evaluation of each of the processes and to improve them in the best way. SAP B1 can become a great ally of the company for the control and management of the processes. #### Cons It is important to note that what an ERP software cannot do or does not adapt to the company's model does not mean that it is not good. For this reason, it is important that companies that decide to implement SAP B1 do a prior process analysis to know how the company is doing and compare it against SAP B1 and in this way the best decision can be made about which ERP to implement. #### Reasons for switching to SAP Business One our internal development limited operations. and the business requested a more robust tool. --- ### My personal view of SAP Business One - Overall rating: 5/5 - Reviewer: Kenneth F. - Verified reviewer: Yes - Industry: Import and Export - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business. It was also extremely customizable, allowing me to tailor the system to my specific requirements. Finally, the assistance I received was outstanding and extremely beneficial. #### Cons The cost of SAP Business One is the least like feature. SAP Business One is a powerful enterprise resource planning (ERP) software, but it can be costly to implement and maintain. Furthermore, the software requires a certain level of technical knowledge and understanding to be used properly, which can be a challenge for some businesses. --- ### Sap business one – Grow your business - Overall rating: 4/5 - Reviewer: Adam G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered A standout quality is its exceptional in-app customization capabilities through user-defined fields. It truly serves as an all-in-one solution making it the best option for businesses looking to optimize their operations. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros In my experience SAP Business One is a fairly versatile ERP software designed for small and medium-sized businesses. What impresses me most is its wide range of functions, from procurement and inventory management to production suport, I personally have used it mostly for sales and accounting. #### Cons In my experience with SAP Business One, there are several factors that need to be improved. First of all, the cost is expensive, It represents a substantial initial investment, especially for smaller businesses. --- ### One of the best business ERP solution - Overall rating: 5/5 - Reviewer: smit s. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very good ERP solution, it is also to be noted that 90% of fortune 500 companies uses SAP for their all business solutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros SAP AG is Germany based company who has developed business integrated ERP software which cater all your business requirement. 1. SAP has different modules within the software like material management, sales and Distribution, fixed asset etc which very well integrates with each other and helps to provide in depth solution for all business requirement. 2. SAP has ability to maintain complete audit trail, which helps the business user to fix the accountability of each user. 3. Data analysis is the one of the best feature that ultimately helps the business to take effective decisions. 4. User security, user authorization system is also added advantage which helps in managing authorized access to any system data. #### Cons 1. SAP is mainly suitable for large enterprises having employees strength more that 300-400, and where all roles and responsibility of the uses is clearly identified. 2. Its implementation cost and maintenance cost is high and sufficient training is also required to be given to all concerned users. 3. it is essential to have separate team who can help the user to solve all the issues related to SAP or some agency needs to be hired for such problems, which ultimately increases the cost of company. 4. Unless the roles and responsibility are not clearly identified there is no much benefit of the so called ERP solution. 5. In nutshell unless the company has good employee size and business then only SAP is suitable. --- ### Review SAP B1 09.08.23 Ireland - Overall rating: 4/5 - Reviewer: Katarzyna W. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love SAP, very useful and amendable software. Best I worked with #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Extraction from majority of places into excel,pdf. Copying and pasting for uploads. Tracking #### Cons SAP does not work backwards (none of changes can be applied retrospectivaley). Amending details for Item Master Data sometimes erases other details. Many users can be in this same record at the same time in edit mode - SAP is not tracking it #### Reasons for choosing SAP Business One research on the market #### Reasons for switching to SAP Business One Old software didn't allow us to progress --- ### SAP Business One ERP - Overall rating: 3/5 - Reviewer: Zyad W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros SAP B1 is SAP's most popular and mature SMB ERP product in the market for 18+ years and with over 75000 customers worldwide. available on-premises and hosted, B1 is exclusively distributed by partners and includes broad functionality beyond finance in areas such as CRM, inventory, and MRP. #### Cons Implementation of B1 can have significant hidden costs including hosting, testing, custom reporting, and significant extra consultancy hours needed for upgrades and updates. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/sap-business-one-profile/reviews/?page=2) --- SAP Business One Reviews, Pros and Cons - 2026 Software Advice