Ratings Breakdown

5 stars

(32)

4 stars

(42)

3 stars

(16)

2 stars

(1)

1 stars

(1)

Feature Ratings Breakdown

Ease-of-use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

Funtionality

4.0 / 5
  • Pros

  • "It has many functionalities & is great for tracking purposes. As a buyer, it's amazing how I can track everything so accordingly"

  • "It can handle a large amount of data, information can be access with ease and it can capture both quantitative and qualitative information."

  • "Functionality: Has many options available to ease the work flow process. Best feature is the relationship map."

  • "SAP does a lot. It's good software and has good functionality overall."

  • Cons

  • "Prices were higher than competition, both for the vendor and the software. I feel in the end it was money well spent so no regrets."

  • "When there is internet downtime, it also experiences downtime."

  • "SAP is complicated and requires a lot of hands on deck to get going and keep going."

  • "There are glitches very often. Not a great way to organize data, so it does get a little messy."

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Showing 1-20 of 92 reviews

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April 2015

Don from Mascidon


Ease-of-use

5.0

Customer support

4.5

Functionality

5.0

April 2015

12 year SAP Business One veteran

Pros

SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding.
The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product.
I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons.

Cons

SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex.

March 2018

Rom Rulida from Team Infopreneur

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2018

Easy to use with almost complete functionality

Easy-to-use ERP System with not-so-complicated functionalities.

Pros

SAP Business One is an ERP System that is designed for Small and Medium Entities.

With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it.

Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users.

Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions.

With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons

Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

November 2018

SAP Business One is a well featured and extensible ERP but with some signigant gaps

Over all very good, it is easy to get to grips with, it is open (at least more so on SQL server), and there is lots of support out there if you want to build capability in house.

Pros

SAP Business One is simple to get to grips with for users, with some exceptions. It has most common functionality required for most businesses and can pretty much be configured to do anything you can think of. If it doesn't come as standard there are ways to do by creating you own fields and adapting processes. There is a vibrant add on economy that allows you extend the product into new verticals and functional areas. However, be careful as it you can easily create technical debt if it is not managed carefully.

Cons

There is incomplete guidance and capability between on premise and cloud deployments in our experience, although that is changing fast. The software can be expensive and you need a partner, fingers crossed you find a good one. It is easy to proliferate add ons and make your environment more complex. WMS functionality sucks and demand planning is super basic. There is basically very little production planning stuff out of the box, so if you are a manufacturer make sure you assess this carefully as you'll probably need add ons.

March 2016

Anita from digad solutions


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

March 2016

Integrated Supply Chain to Omni-Channel Sales ERP

Pros

Wholesale trade companies need a global product to expand operations with minimal in-house costs. SAP's continued investment in the Business One ERP product extends functionality across 60+ countries, developing a best of breed product for companies of many sizes.

SAP Business One is designed to be affordable for both small companies and global subsidiaries who need real-time visibility across sourcing, manufacturing and distribution locations. The way the system handles lite production (especially kitting), connects Sales Orders to relevant Purchase Orders, facilitates dynamic Demand Planning and manages multiple warehouses simultaneously; it is the most affordable concept-to-cash solution of its class. Integration to industry specific apps and company websites maximize the usability and adaptation of the system. Allowing for a complex software package to be just the right fit; not too complex, not too large (or small!) and not too expensive.

Cons

If you like cloud applications with simple URL logins, this couldn't be any further from that. Business One ERP is a traditional software installation product which has been proven in a hosted environment however, its best installed on the company's onsite server. Remote desktop allows for off-site users to access the system but again, it's not your easy-peasy SaaS experience.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

December 2018

Best for Small Business

Middle of the road. It is much better than QuickBooks and others of that ilk. It can work well if you don't have 500 SKU's and a lot of production and order volume. You can make it work but it really needs outside help to get the most out of it.

Pros

It has some of the functionality of the higher level SAP offerings. It is excellent at a smaller transactional quantity. In other words, if you have a single order for $100,000 as opposed to ten orders for $10,000 it works really well. Many of the ancillary processes and features are very limited in the program itself and for any real "power" you need to purchase bolt on systems to really get the best use. Some examples are Warehouse management, production management.

Cons

It is difficult to write reports. Many functions that would streamline use for mid size companies, particularly in the warehousing, shipping and manufacturing worlds require bolt on systems.

April 2018

John from PNE LLC

Company Size: 201-500 employees

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

April 2018

Can do almost anything, but it's not easy (or cheap) to learn or set up

I have used SAP in two previous jobs. I love what it can do, but a common issue I have seen are companies wanting what it offers, but balking at the cost to implement and/or maintain. A poor implementation can be a disaster - make sure the "experts" you rely on have a good track record. Also, lack of training and/or in-house experts (post implementation) can result in poor use of the system, excessively complicated processes, and offline processes (thus defeating much of the real value of the system).

Pros

Very powerful software, very reliable, very good documentation, good training courses available, and an extensive user group (very helpful to get involved with)

Cons

Not easy to just sit down and figure it out, training can be very expensive, implementation and on going in-house support are critical and can also be very expensive

October 2018

Angie from CandyRific, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2018

All in one ERP!

Pros

This system allowed us to combine everything into one place. No longer did we have an order entry software, an accounting software, and an EDI software all separate. We were able to merge everything into one. We have used this for 8 or so years and are continuing to grow into the system and learn new things all the time.

Cons

Out of the box it's not 100% ready for a more complex company set up. We have had to purchase third party add ons to make it work the way we needed it to work. It's also so complex that even 8 years later we are still learning new things about how it works. Can take a while to learn.

December 2017

Vipul from Mint Pharmaceuticals Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Sap business one for SMEs

Pros

Low TCO. Easy to implement, easy to use and east to maintain. Reporting with SAP Hana is so very easy.

Cons

Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price.
Accruals for charge backs, rebates cannot be accounted for at the time of AR invoice.
Serialization for track and trace to meet with US FDA requirement is though a challenge.
Pharmaceuticals quality management functionalities are not available in standard version however there are some add-on are available at extra cost.

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

SAP Business One will offer you total value for your money

SAP Business one if a very efficient ERP system for small l and medium-sized businesses. The biggest benefit I got from the software is the reporting module which offers reporting capability to pretty much aspect of the business.

Pros

What I like most about this software is the business reporting capability. The software makes it easy to generate financial reports. The other thing about this software is that is it an all in one solution to small and medium sized business. The all important modules like the finance, sales, purchasing, banking, accounting modules are all integrated in the software.

Cons

The only con about the software is that it is that the licence is a bit expensive for some small businesses to afford.

December 2018

Kanishka from Pristine Solutions (Pvt) Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

December 2018

Why you should select sap

The software have all most all features of a ERP. good for medium and small scale business and this best software for rapidly growing business. system is capable taking care of functions such as manufacturing, finance and customer relationship management of an organization

Pros

user friendly screens and the flow of the modules which makes easy for users to use also with help of add on the customer are cable of developing their need in to the system

Cons

no petty cash and doesn't contain a good HR module ,but still can be integrated with 3rd party software

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Review on SAP Business One

SAP B1 is a good ERP system to use for Small and medium size companies. It has flexibility to expand in future.

Pros

Its a 360 degree visibility about the operations in the organization. It is well integrated solution for all the departments. From Finance to Sales to Manufacturing, production etc.

Cons

Its HR module is not all country ready and production module is not for very complex manufacturing. But can still sort it with their Add On solutions.

February 2017

Vivian from Jamaica North South Highway

Company Size: 201-500 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

SAP Review

I have to use the accounting module of SAP. However, this system is a very dynamic ERP software that can gather data from various areas of your business. This allows for easy access to information in terms of sales, customers service quality and many others.

Pros

It can handle a large amount of data, information can be access with ease and it can capture both quantitative and qualitative information.

Cons

It can be expensive to implement, therefore look at the cost benefits analysis. Also, this is a software for mostly medium to large firms

May 2018

NELSON from Gerencia y Outsourcing

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

SAP Business One is the best ERP for any size companies.

Pros

The key is the implementation and SAP Business One will be the best tool in your work, all kind of transaction have a traceability and you have your information on time. I like SAP Business One.

Cons

NO cons with the provider, No cons with SAP Business One, the real problem is with the people that want to made the old procedures in a new tool with the bests practices.

May 2018

Luigi from Sansottera SAS

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2018

A complete & easy ERP suite

Pros

SAP Business One is the "little brother" of main SAP ERP, but it has nothing less of the big one. In addition it's easy to implement and use and also with an effordable price. All the business areas are well covered as per the "big brother".

Cons

Support in my opinion, can be improuved; there are too long queues for having an answer from local/remote support.

March 2015

Robert from Saint Vincent College


Ease-of-use

4.5

Functionality

4.0

March 2015

SAP Business One Review

Pros

SAP Business One is a very user-friendly ERP system for small to medium sized organizations. SAP continues to enhance the product and add more robust functionality with each new release. New users will be surprised at how easy the system is to learn!

There is also a very large add-on base for additional functionality not currently offered in SAP Business One. Many organizations will find SAP Business One, with a few add-ons, will meet their requirements.

Cons

Overall, it's very strong. However, SAP Business One is not yet robust enough for a large or complex manufacturing organization!

May 2017

Kate from Seirus Innovation

Company Size: 51-200 employees


Ease-of-use

3.0

Functionality

3.0

May 2017

SAP Business One

Pros

The flexibility to modify the product/modules without having to pay a programmer. End User capabilities are good.

Cons

The support structure is through a reseller, so if you have questions/issues there can be a delay in getting in contact directly with the software developer. We have a great reseller (now) so that's not a problem but it is a business model that can be challenging.

August 2015

Cris from ECL (UK) Ltd


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

August 2015

SAP Business One - Ideal for SMEs

Pros

We were lucky enough to select an exceptional partner to implement SAP B1. They assisted us from ID& Assess phase and helped achieve our timeline objectives for the entire duration of the implementation.
We adopted a virtualised environment with IBM brand new server array with was matched very well to the performance required by SAP B1.
In B1, I personally liked the opportunity to customise the product to our requirements. Although it is not a complete bespoke solution it has flexibility designed it to allow a vaster customisation compared to other COTS out there.

Cons

Prices were higher than competition, both for the vendor and the software. I feel in the end it was money well spent so no regrets.

December 2018

Greg from Carwash Services of Southeast

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2018

SAP

It is great software to use along with third party add-ons to keep track of inventory, pricing, etc..

Pros

SAP Business One is a great software to automate our business financials along with using third party add-ons it works great for warehouse inventory management.

Cons

Biggest issue I have with the software is the license pricing. It gets very expense to implement.

April 2019

Thanuja from SML

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Very good App

SAP business one having more analytical functions and this application can be used to get business decisions and useful. And also it can improve business processes very fast. It will gain competitive advantages to organizations.

Pros

It's having more analytical functions and easy to get business decisions.

Cons

Some times cloud access get struct and its will gain some bad image to the application.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

1.0

Functionality

4.0

July 2018

Overall my experience has been good but I would expect much more from this software

Pros

I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Cons

What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.