SBS Financials is cloud-based software designed for multi-entity accounting. The system is flexible and adapts to an organization’s existing workflows. SBS Payroll/HR and SBS Procurement can be added to create a fully integrated financial management system.

Core accounting applications are general ledger, accounts payable, accounts receivable, bank reconciliation, billing, fund accounting, budgeting, consolidations, and expense management. Deployment of the modules can be customized and configured to meet the needs of any industry. Dashboards, budgeting, and financial reporting allow for efficient monitoring and analysis of financials by cost center, division, or region.

SBS Payroll/HR is a comprehensive solution used to process in-house payroll, budget wages/salaries, and track ACA compliance. Employee Self-Service and Time and Attendance modules are available as add-ons. SBS Procurement offers purchasing, requisitions, approvals, and inventory management. Both suites integrate seamlessly with SBS Financials.

The SBS system serves a wide range of industries including healthcare, real estate, and finance.



30 Reviews of SBS Financials

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 30 reviews

November 2018

Rick from EO Media Group

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great product with even better customer service from a team dedicated to helping you succeed.

I was very impressed with the team in that they viewed their role as business advisors and helped our company some best practice processes we had not thought of.

Pros

Full suite of software capability.
Intuitive ease of use.
Logical architecture.
Pleasant user viewing experience.
Ease at which data can be pulled in and out of the system.
Helped our company move closer to a paperless process flow.

Cons

Would like to see continued enhancements in the financial statement development tools.
When running some basic reports, once report is complete the software defaults back to original setting, which requires you to repeat steps next time you run report.

October 2018

Stephanie from Tampa Bay Times

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

The best customer service I've received!

We genuinely appreciate all the accommodations and support we have received in the last 2 1/2 years

Pros

- Ease of use of software
- Exceptional customer service/support
- Implementation projects have not only met but exceeded expectations

Cons

-That your office isn't in Florida : )

August 2018

Cesar from Airport Van Rental

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great Overall

People are great and helpful. System is easy to navigate, everything is related. SBS has a lot of great functions, many that I dont use, but Im sure are very useful for larger companies. Overall a great systems

Pros

Multiple functions and extremely helpful group of employees. Every time I call, everyone is always friendly and very willing to assist with my issue.
Most of my call are training or how to find certain reports.

Cons

Many functions that I do not use. I am sure that the other functions are extremely useful and beneficial. My focus is on AP

April 2018

Chris from Denton Record-Chronicle

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Easy to use software, but can be confusing at times

Pros

The quality of the team that assists me is above par. The team is very prompt and knowledgeable about the product.

Cons

There is no user manual and it is slightly confusing at times. There are times where it will freeze up when I do something wrong and I need to call in to get fixed.

March 2018

Mark from Navarro College

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2018

Would definitely recommend

Pros

This is very easy to use, it didn't take me long to figure it out. It does everything that I would need it to so I am very pleased with it.

Cons

I do not have any cons. One thing may be that it could have more features. While it does what I need, there could be room for a little bit extra. Still a great program though.

February 2018

Ginger from Cleveland Newspapers, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Great experience. Very helpful support staff.

Pros

It is easy to use. SBS works well for keeping the multiple companies that I have to maintain. The system is simple to use for running checks for accounts payable.

Cons

Consolidating the financials for the multiple companies can be difficult at times. There always seems to be an issue getting all the companies to load into the consolidated module correctly.

Response from Susan of Software Business Systems

Replied February 2018

Thanks for the feedback! Our support team will reach out to discuss the issues you're having when consolidating financials for multiple companies. As a long-time customer, your business needs likely have changed since the system was originally configured. We believe that our current approach and resources could resolve the issues.

February 2018

Diane from The Wenatchee World

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Quick learning curve

Pros

Ability to upload and store back-up documentation
Different modules work similarly, so easy to learn
Support is very responsive

Cons

Report writer is cumbersome
"Help" documentation included in the program tells more what each function is, and does not tell how to use the function - find myself calling for support instead of relying on help documentation.

February 2018

Michelle from Shaw Media

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

I work primarily with invoice approvals, budgeting and gl inquiries.

The customer service is great. Everyone that we have ever had help us with issues have been very responsive and helpful.

Pros

Overall the software is good, reliable. The customer service is great. The budgeting package works well with the gl portion.

Cons

We have had a lot of difficulties with the budgeting for wages and salaries. General budgeting is good, but the wages and salaries budgeting is unreliable at times. Primary issues have been with splits and when an employee is termed and we copy records to another budget field.

February 2018

Erin from Anchorage Daily News

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

Solid Software Product

Pros

We have been working with SBS for over three years. During that time, SBS has been very responsive to our needs as well as our ongoing training requirements. Whenever there is something new that we are trying to do or if we are having unexpected problems, SBS Support is very responsive in assisting us. Usaully they are able to go in on the back end and figure things out, but if we need to set up a traing session, they are always very quick to provide that service as needed.

Another thing that I like about this software is that it is competitively priced. This is a good value for the money, and I know that we are not wasting our money on the product. We are able to make a resonable payment monthly, and SBS takes care of a lot of the headache for us. As the software is hosted in the cloud, we don't need to worry about backups, etc. We have very rarely been charged for extra time that SBS has worked with us. And when we have, it has been because of a change that we have made as a company that has truly required more help from SBS.

All of my staff have been working with this software for quite some time. We have gained proficiency with the software, which is intuitive to use, anyway. It is realatively easy for staff to pick up on and use, and SBS is extremely responsive to us when we need a little extra hand-holding.

Cons

Because there is a four hour time difference between us and SBS headquarters, we have to be very careful that if we need support, we are making the phone call prior to SBS shutting down for the day. This was frustrating when we were first learning the software, but as we have become more proficient with its use, this is hardly ever an issue.

There are instances where the software seems to have bugs. If the user does something that the software doesn't like, it can lock the session up. As we have gotten better with the software, however, we have learned certain things to avoid to keep this from happening.

February 2018

Simmons from Utah Media Group

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

For the price the software is sound and easy to use and is pretty flexible. Customer support is excellent.

Pros

The learning curve is relatively short and the software is fairly intuitive to use. Support staff are knowledgeable and are willing to work through any issues you may have.

Cons

Navigation could be better and reporting could be made easier. The user guide also could be improved.

February 2018

Josephine from BH Media Group

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Great System with a Support Team that goes the Extra Mile

SBS works with us to ensure their product has the features we desire to run our business office efficiently. We have added on multiple applications and features throughout the years and have really enjoyed working with the team.

Pros

The system has so many great features! Our company uses the General Ledger, Accounts Payable, Budgeting, Expense Reporting and PO Applications.

General Ledger Application: The ability to drilldown on Financial Statements to get to the detail and pull up the attaching support (invoices, etc.) is a timesaver during our financial reviews.

Expense Reporting / Accounts Payable Applications: Online Expense Reporting system that is fully integrated into the Financial Desktop system works seamlessly for our end users that aren't as familiar with systems in general. Approvers having the ability to approve Expense Reporting and Invoices through email or through the system itself is essential in our environment where a lot of our approvers aren't at a computer for the majority of the day. Great feature!

Budgeting Application: MUST HAVE! Our business office uses this application frequently to update projections. It has amazing features to compare account information, drill into detail, and quickly update Budget/Projection information. We give our department heads access to their individual department so they can update their projections/budgets on their own and only have access to their particular accounts.

The Support Team really listens to feedback to make the system even better. If any problems arise, they are extremely quick to resolve.

Cons

The financial statement report writing portion of the software within the general ledger application could be more flexible but has all the features to get what we need.

February 2018

Amy from Conley Publishing Group

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

3 of 5

February 2018

Easy to use but would like simpler steps for financial reporting set up.

Pros

The general accounting functions of Accounts Payable, Bank Book, and General Ledger are relatively easy to navigate and use on a daily basis.

Cons

The financial statement set up/parameters are hard to navigate and if something needs to be corrected, there are many steps and locations one must complete before it is done correctly.
It would be more convenient if the reporting function would allow you to print multiple reports at one time rather than going back in and starting over to run the same report with different account parameters.

September 2017

Shelagh from The Lebanon Publishing Co. / SNG

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

SBS made my life easier.

SBS replaced an old clunky system we have had for many years. It was a great upgrade.

Pros

The system is very user friendly and stream lined. If you can't figure out something customers service is always willing to help and friendly.

September 2017

David from Musicians Institute

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

September 2017

User Friendly

Pros

I like the most is that it is easy to correct my mistakes. I also like that it is User Friendly that you can get the same information different ways.

Cons

The printing from the remote desk top and saving from the remote desk top take a considerably long time.

September 2017

Debbie from Adams Publishing Group LLC

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

My experience with SBS software and staff awesome.

I would recommend SBS to anyone looking for a new Accounting System

Pros

The product is user friendly and the Customer Service is exceptional.
I love the AP invoice scanning feature (as do our auditors).
I also love the ease of creating new custom financial reports and formats

Cons

I would like to be able to void a series of checks, instead of just one check at a time.
I know that you can import a file to void, but an easier method would be helpful.

September 2017

Raynard from THE WASHINGTON TIMES LLC

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

My experience using this product has been excellent!

We have had an excellent working relationship with SBS for many years (at least 15 years I believe). The team at SBS is top notch, always receptive to our needs from any system issues to pricing.

Pros

The number one thing about this product is its ease of use. It is very intuitive. After the training phase, it has been nothing but smooth sailing. There was some apprehension when the switch to the cloud occurred but it too went off without a hitch.

Cons

There are occasionally transactions which happen which we are unable to explain, however your customer service team is always available to correct any of our mistakes.

September 2017

Natallia from CSS

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

SBS Finanicals/Review

I have been using this software for about a year and have nothing but good things to say about it.

Pros

This software program is easy to learn, very user-friendly and comes with a great technical support.

August 2017

sharon from berkshire eagle

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

customer support

customer support is outstanding, especially whom I deal with more than she would probably like! haha!

Pros

easy to navigate thru the program and tasks, really like how it takes thru the task steps with ease and lets you know what is open,closed,or optional

Cons

not sure what I dont like about SBS, have only really positive things to say, have been using the software for over a year now

August 2017

Victoria from CHASE Professionals

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Keeping records is easier with SBS Financial Accounting Software.

a few of the staff member at SBS that I have had the pleasure of working with) are amazing. Although, we have been using the software for about 3 years and they still treat us like new customers by providing OUTSTANDING customer service. When we have a problem or question, we simply send an email to the SBS support group and a friendly staff member will typically respond in less than 24 hours our question and sooner if it is an emergency. SBS Financial Accounting Software has proven to be a wise and sound investment for our company.

Pros

The software is flexible and can be customize to meet your company’s needs. The products comes with a very knowledgeable, helpful, attentive, and friendly staff. They listen to their customers’ comments thereby providing enhancements to the software throughout the year, which improves the customer’s experience. Most modules are easy to navigate through. The documentation is useful and easy to follow. You can set the dashboard to your preference: Favorites, Documentation, Recent Task, etc.

Cons

Creating reports has proven to be a challenge for me because there is so much information available, but I'm not always sure which table to use to retrieve the desired information. However, this is still not a problem because the excellent staff at SBS will quickly guide you through the maze. They will (when necessary) even create the report for you.

August 2017

Natasha from United Communications Corporation

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Outstanding Customer Service

Once again the customer service you receive when you have a question is wonderful. Customer service agent will take the time to really understand the issue you are having or what you are trying to do to fine the best and most efficient solution. You can reach them by phone or email and will always return your call in the same business day (it is normally within one to two hours).

Pros

The customer service that SBS provides is by far the best service I have see from a software company. There are different modules to the program however, they are all set up similar for ease of use. I started using this system in February of 2017 and it was very easy to learn.