SBS Financials software


28 reviews(4.5/5)
28 reviews(4.5/5)

SBS Financials is cloud-based software designed for multi-entity accounting. The system is flexible and adapts to an organization’s existing workflows. SBS Payroll/HR and SBS Procurement can be added to create a fully integrated financial management system.

Core accounting applications are general ledger, accounts payable, accounts receivable, bank reconciliation, billing, fund accounting, budgeting, consolidations, and expense management. Deployment of the modules can be customized and configured to meet the needs of any industry. Dashboards, budgeting, and financial reporting allow for efficient monitoring and analysis of financials by cost center, division, or region.

SBS Payroll/HR is a comprehensive solution used to process in-house payroll, budget wages/salaries, and track ACA compliance. Employee Self-Service and Time and Attendance modules are available as add-ons. SBS Procurement offers purchasing, requisitions, approvals, and inventory management. Both suites integrate seamlessly with SBS Financials.

The SBS system serves a wide range of industries including healthcare, real estate, and finance.

Supported Operating System(s):
Mac OS , Linux , AIX , Solaris , Unix , Web browser (OS agnostic) , Windows 10

28 Reviews of SBS Financials

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  • Cesar from Airport Van Rental

    Specialty: Other

    Number of employees: 201-500 employees

    August 2018

    Great Overall

    Ease-of-use
    Functionality
    Quality
    Support

    People are great and helpful. System is easy to navigate, everything is related. SBS has a lot of great functions, many that I dont use, but Im sure are very useful for larger companies. Overall a great systems

    Pros

    Multiple functions and extremely helpful group of employees. Every time I call, everyone is always friendly and very willing to assist with my issue.
    Most of my call are training or how to find certain reports.

    Cons

    Many functions that I do not use. I am sure that the other functions are extremely useful and beneficial. My focus is on AP

    This review was submitted organically. No incentive was offered
    Review Source
  • Chris from Denton Record-Chronicle

    Specialty: Media

    Number of employees: 11-50 employees

    April 2018

    Easy to use software, but can be confusing at times

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The quality of the team that assists me is above par. The team is very prompt and knowledgeable about the product.

    Cons

    There is no user manual and it is slightly confusing at times. There are times where it will freeze up when I do something wrong and I need to call in to get fixed.

    This review was submitted organically. No incentive was offered
    Review Source
  • Mark from Navarro College

    March 2018

    Would definitely recommend

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is very easy to use, it didn't take me long to figure it out. It does everything that I would need it to so I am very pleased with it.

    Cons

    I do not have any cons. One thing may be that it could have more features. While it does what I need, there could be room for a little bit extra. Still a great program though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ginger from Cleveland Newspapers, Inc.

    Specialty: Media

    Number of employees: 51-200 employees

    February 2018

    Great experience. Very helpful support staff.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use. SBS works well for keeping the multiple companies that I have to maintain. The system is simple to use for running checks for accounts payable.

    Cons

    Consolidating the financials for the multiple companies can be difficult at times. There always seems to be an issue getting all the companies to load into the consolidated module correctly.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Susan, Software Business Systems

    February 2018

    Thanks for the feedback! Our support team will reach out to discuss the issues you're having when consolidating financials for multiple companies. As a long-time customer, your business needs likely have changed since the system was originally configured. We believe that our current approach and resources could resolve the issues.

  • Diane from The Wenatchee World

    Specialty: Media

    Number of employees: 51-200 employees

    February 2018

    Quick learning curve

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ability to upload and store back-up documentation
    Different modules work similarly, so easy to learn
    Support is very responsive

    Cons

    Report writer is cumbersome
    "Help" documentation included in the program tells more what each function is, and does not tell how to use the function - find myself calling for support instead of relying on help documentation.

    This review was submitted organically. No incentive was offered
    Review Source
  • Michelle from Shaw Media

    Specialty: Media

    Number of employees: 201-500 employees

    February 2018

    I work primarily with invoice approvals, budgeting and gl inquiries.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The customer service is great. Everyone that we have ever had help us with issues have been very responsive and helpful.

    Pros

    Overall the software is good, reliable. The customer service is great. The budgeting package works well with the gl portion.

    Cons

    We have had a lot of difficulties with the budgeting for wages and salaries. General budgeting is good, but the wages and salaries budgeting is unreliable at times. Primary issues have been with splits and when an employee is termed and we copy records to another budget field.

    This review was submitted organically. No incentive was offered
    Review Source
  • Erin from Anchorage Daily News

    Specialty: Media

    Number of employees: 51-200 employees

    February 2018

    Solid Software Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We have been working with SBS for over three years. During that time, SBS has been very responsive to our needs as well as our ongoing training requirements. Whenever there is something new that we are trying to do or if we are having unexpected problems, SBS Support is very responsive in assisting us. Usaully they are able to go in on the back end and figure things out, but if we need to set up a traing session, they are always very quick to provide that service as needed.

    Another thing that I like about this software is that it is competitively priced. This is a good value for the money, and I know that we are not wasting our money on the product. We are able to make a resonable payment monthly, and SBS takes care of a lot of the headache for us. As the software is hosted in the cloud, we don't need to worry about backups, etc. We have very rarely been charged for extra time that SBS has worked with us. And when we have, it has been because of a change that we have made as a company that has truly required more help from SBS.

    All of my staff have been working with this software for quite some time. We have gained proficiency with the software, which is intuitive to use, anyway. It is realatively easy for staff to pick up on and use, and SBS is extremely responsive to us when we need a little extra hand-holding.

    Cons

    Because there is a four hour time difference between us and SBS headquarters, we have to be very careful that if we need support, we are making the phone call prior to SBS shutting down for the day. This was frustrating when we were first learning the software, but as we have become more proficient with its use, this is hardly ever an issue.

    There are instances where the software seems to have bugs. If the user does something that the software doesn't like, it can lock the session up. As we have gotten better with the software, however, we have learned certain things to avoid to keep this from happening.

    This review was submitted organically. No incentive was offered
    Review Source
  • Simmons from Utah Media Group

    Specialty: Media

    Number of employees: 201-500 employees

    February 2018

    For the price the software is sound and easy to use and is pretty flexible. Customer support is excellent.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The learning curve is relatively short and the software is fairly intuitive to use. Support staff are knowledgeable and are willing to work through any issues you may have.

    Cons

    Navigation could be better and reporting could be made easier. The user guide also could be improved.

    This review was submitted organically. No incentive was offered
    Review Source
  • Josephine from BH Media Group

    Specialty: Media

    Number of employees: 1,001-5,000 employees

    February 2018

    Great System with a Support Team that goes the Extra Mile

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SBS works with us to ensure their product has the features we desire to run our business office efficiently. We have added on multiple applications and features throughout the years and have really enjoyed working with the team.

    Pros

    The system has so many great features! Our company uses the General Ledger, Accounts Payable, Budgeting, Expense Reporting and PO Applications.

    General Ledger Application: The ability to drilldown on Financial Statements to get to the detail and pull up the attaching support (invoices, etc.) is a timesaver during our financial reviews.

    Expense Reporting / Accounts Payable Applications: Online Expense Reporting system that is fully integrated into the Financial Desktop system works seamlessly for our end users that aren't as familiar with systems in general. Approvers having the ability to approve Expense Reporting and Invoices through email or through the system itself is essential in our environment where a lot of our approvers aren't at a computer for the majority of the day. Great feature!

    Budgeting Application: MUST HAVE! Our business office uses this application frequently to update projections. It has amazing features to compare account information, drill into detail, and quickly update Budget/Projection information. We give our department heads access to their individual department so they can update their projections/budgets on their own and only have access to their particular accounts.

    The Support Team really listens to feedback to make the system even better. If any problems arise, they are extremely quick to resolve.

    Cons

    The financial statement report writing portion of the software within the general ledger application could be more flexible but has all the features to get what we need.

    This review was submitted organically. No incentive was offered
    Review Source
  • Amy from Conley Publishing Group

    Specialty: Other

    Number of employees: 501-1,000 employees

    February 2018

    Easy to use but would like simpler steps for financial reporting set up.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The general accounting functions of Accounts Payable, Bank Book, and General Ledger are relatively easy to navigate and use on a daily basis.

    Cons

    The financial statement set up/parameters are hard to navigate and if something needs to be corrected, there are many steps and locations one must complete before it is done correctly.
    It would be more convenient if the reporting function would allow you to print multiple reports at one time rather than going back in and starting over to run the same report with different account parameters.

    This review was submitted organically. No incentive was offered
    Review Source
  • Shelagh from The Lebanon Publishing Co. / SNG

    Specialty: Advertising

    Number of employees: 11-50 employees

    September 2017

    SBS made my life easier.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SBS replaced an old clunky system we have had for many years. It was a great upgrade.

    Pros

    The system is very user friendly and stream lined. If you can't figure out something customers service is always willing to help and friendly.

    This review was submitted organically. No incentive was offered
    Review Source
  • David from Musicians Institute

    Specialty: Education

    Number of employees: 201-500 employees

    September 2017

    User Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like the most is that it is easy to correct my mistakes. I also like that it is User Friendly that you can get the same information different ways.

    Cons

    The printing from the remote desk top and saving from the remote desk top take a considerably long time.

    This review was submitted organically. No incentive was offered
    Review Source
  • Debbie from Adams Publishing Group LLC

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    September 2017

    My experience with SBS software and staff awesome.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I would recommend SBS to anyone looking for a new Accounting System

    Pros

    The product is user friendly and the Customer Service is exceptional.
    I love the AP invoice scanning feature (as do our auditors).
    I also love the ease of creating new custom financial reports and formats

    Cons

    I would like to be able to void a series of checks, instead of just one check at a time.
    I know that you can import a file to void, but an easier method would be helpful.

    This review was submitted organically. No incentive was offered
    Review Source
  • Raynard from THE WASHINGTON TIMES LLC

    Specialty: Media

    Number of employees: 51-200 employees

    September 2017

    My experience using this product has been excellent!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have had an excellent working relationship with SBS for many years (at least 15 years I believe). The team at SBS is top notch, always receptive to our needs from any system issues to pricing.

    Pros

    The number one thing about this product is its ease of use. It is very intuitive. After the training phase, it has been nothing but smooth sailing. There was some apprehension when the switch to the cloud occurred but it too went off without a hitch.

    Cons

    There are occasionally transactions which happen which we are unable to explain, however your customer service team is always available to correct any of our mistakes.

    This review was submitted organically. No incentive was offered
    Review Source
  • Natallia from CSS

    Specialty: Real Estate

    Number of employees: 51-200 employees

    September 2017

    SBS Finanicals/Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using this software for about a year and have nothing but good things to say about it.

    Pros

    This software program is easy to learn, very user-friendly and comes with a great technical support.

    This review was submitted organically. No incentive was offered
    Review Source
  • sharon from berkshire eagle

    Specialty: Manufacturing

    Number of employees: 201-500 employees

    August 2017

    customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    customer support is outstanding, especially whom I deal with more than she would probably like! haha!

    Pros

    easy to navigate thru the program and tasks, really like how it takes thru the task steps with ease and lets you know what is open,closed,or optional

    Cons

    not sure what I dont like about SBS, have only really positive things to say, have been using the software for over a year now

    This review was submitted organically. No incentive was offered
    Review Source
  • Victoria from CHASE Professionals

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    August 2017

    Keeping records is easier with SBS Financial Accounting Software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    a few of the staff member at SBS that I have had the pleasure of working with) are amazing. Although, we have been using the software for about 3 years and they still treat us like new customers by providing OUTSTANDING customer service. When we have a problem or question, we simply send an email to the SBS support group and a friendly staff member will typically respond in less than 24 hours our question and sooner if it is an emergency. SBS Financial Accounting Software has proven to be a wise and sound investment for our company.

    Pros

    The software is flexible and can be customize to meet your company’s needs. The products comes with a very knowledgeable, helpful, attentive, and friendly staff. They listen to their customers’ comments thereby providing enhancements to the software throughout the year, which improves the customer’s experience. Most modules are easy to navigate through. The documentation is useful and easy to follow. You can set the dashboard to your preference: Favorites, Documentation, Recent Task, etc.

    Cons

    Creating reports has proven to be a challenge for me because there is so much information available, but I'm not always sure which table to use to retrieve the desired information. However, this is still not a problem because the excellent staff at SBS will quickly guide you through the maze. They will (when necessary) even create the report for you.

    This review was submitted organically. No incentive was offered
    Review Source
  • Natasha from United Communications Corporation

    Specialty: Media

    Number of employees: 201-500 employees

    August 2017

    Outstanding Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Once again the customer service you receive when you have a question is wonderful. Customer service agent will take the time to really understand the issue you are having or what you are trying to do to fine the best and most efficient solution. You can reach them by phone or email and will always return your call in the same business day (it is normally within one to two hours).

    Pros

    The customer service that SBS provides is by far the best service I have see from a software company. There are different modules to the program however, they are all set up similar for ease of use. I started using this system in February of 2017 and it was very easy to learn.

    This review was submitted organically. No incentive was offered
    Review Source
  • Matt from Ogden Publishing Corporation

    Specialty: Media

    Number of employees: 51-200 employees

    August 2017

    Great Support and Customer Service

    Ease-of-use
    Functionality
    Quality
    Support

    For all of the accounting software I have used they by far and away have the best support, training and customer service.

    Pros

    SBS provides great support and customer service. They are quick to respond and provide help and walk-through training's and there staff is very knowledgeable in multiple areas. Also their software developers do a nice job of communicating with accountants, which I have found very refreshing.

    Cons

    Documentation on processes and procedures is not easily available in the software, however if you call SBS they email the information right over.

    This review was submitted organically. No incentive was offered
    Review Source
  • Wendy from The New Mexican

    Specialty: Media

    Number of employees: 51-200 employees

    August 2017

    LOVE SBS - Does everything i NEED it to do

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love Kim and the support team. Always helpful and rarely have to wait an excessive period to get responses/assistance.

    Pros

    I like that it is entry based so that any changes to anything have to be done by entry so everything stays in the correct period. Also great that multiple companies can be set up. Like being able to run checks on blank stock and the functionality of paying people ACH pretty easily.

    Cons

    In Bank book you make a bbti (in) entry or a bbto (out) entry for banking. Makes total sense - BUT that "I" and "O" are right next to each other and one can accidently get the entry reversed of what was wanted.

    This review was submitted organically. No incentive was offered
    Review Source
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