On pay is very helpful and reliable to help

easy to print checks and easy to create virtual card payment to the vendors.

Pros

The easiest way to transmit batch for virtual card and the report we get. Also it is easy to reprint checks.

Cons

the way it changes file for active vendors time to time. I had the hard drive gone wrong and new pc when we downloaded the active vendor file was changed to the last one instead of using the new one.

Much better. A huge difference over the previous software we used. Easier to use. Less steps.

Ease of use. Only have to use one program and less errors.

Pros

Easier to use. We don't have to use another program to send files. It can all be done through this. Faster and less errors.

Cons

Most of the time it works but when something goes wrong it takes a bit of research and trouble shooting to fix.

This software we use is very basic, but its simplicity is nice!

It makes it easy for us to pay vendors by credit card. It is efficient and simple to use to we get time savings over cutting checks too.

Pros

Simple to use and onboard new Accounts Payable employees to train and use the software. Lower cost than other alternatives too.

Cons

Installation is clunky to say the least. The instructions were incorrect and there is too much "update this file path and change this" kind of work.

review

Cons, complicated install

Really love the prompt customer service

Pros

The customer service is always prompt. The software is user friendly and easy to understand. I like the reporting tools available

Cons

The software appears to be a little antiquated. I wish it allow for better segregation of duties (ie the person who processes transactions can also submit payment)

Good customer service, product is not always easy to use.

Pros

Our main business goal was to have a partner that allowed us to pay our customers through both checks and ACH. OnPayConnect has met that business goal. The customer support is always very helpful (I tend to work with Tracy most closely).

Cons

Epaysignup. We use OnPay Connect for business to customer payments. We were set up with another service called epaysignup that is not very user friendly that linked to OnPayConnect. Specifically, we were disappointed when customer zip codes were used as passwords, as we found that to be a security concern. I also don't like the two part verification that requires authentication code every time I login.

Very good payment software

We have been using this software for 20 years to issue accounts payable and payroll checks. About 1 year ago we added the virtual card payment feature which allows us to make accounts payable payments via single use credit card numbers. We export the payment information from our ERP system and import it into SecurePayPlus (SPP). We have SPP configured to required 2 people to enter user names and passwords before a payment can be generated. Overall the software works well although it does have a few minor quirks. The customer support is very good and the response time is usually very quick.

SecurePayPlus has helped make our accounts payable function much more efficient.

Main advantage has been the ability to easily transmit all of the data from the purchase invoice in an electronic format acceptable to us and our vendors. We occasionally have to train our vendors but once they understand the process has worked well. The installation was easy and the support from OnPay was fantastic.