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  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is SentricHR?

SentricHR is a cloud-based Human Resources (HR) and payroll software designed for midsize and large businesses. It offers core HRIS, benefits, recruiting, talent management, time and attendance, absence management and payroll. SentricHR empowers you with features to help your small to medium-sized business (35 to 1500 be strategic and simplify your HR processes. Transform your workplace with complete HR software that includes Paperless Onboarding, Document Management, E-Signatures, Payroll, Benefits, and more. SentricHR lets you do more than manage data. It offers a secure, web-based HR software that is mobile-friendly. That means your employees can manage their information anytime and anywhere. SentricHR features Document Management and E-Signature funct... read more

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Sentric HR - Web and Mobile
Sentric HR - Web and Mobile
Sentric HR - Employee Dashboard
Sentric HR - Employee Dashboard
Sentric HR - Manage Payroll
Sentric HR - Manage Payroll
Sentric HR - Document Management
Sentric HR - Document Management
Sentric HR - Electronic Signatures
Sentric HR - Electronic Signatures
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User Review Highlights

4.3

145 Reviews

5
75
4
47
3
16
2
6
1
1
4

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4

Value for money

out of 5
4

Functionality

out of 5
  • icon"We recently added the recruitment module and that has been very helpful for our recruiting and compliance efforts. Customer support is very prompt and helpful."
  • icon"I no longer have to handle my payroll which makes it much easier to conduct and run my business. Given the pricing and strong customer support, it has been a welcome addition to our processes."
  • icon"Ease of use, thoroughness by implementation team, integration of talent, personnel and payroll information."
  • icon"This is probably also a lack of knowledge on my part."
  • icon"As a recent new user of this software it is hard to define any true cons that could not be attributed to my own user error or inexperience at this point."
  • icon"Not able to integrate with other HR Software, No Onboarding and no areas to confidentially store personnel file information."

Read user reviews

Which features does SentricHR offer?

Core features:

360 Degree Feedback401(k) TrackingActivity DashboardActivity TrackingAd hoc ReportingAPIApplicant TrackingAttendance ManagementAttendance TrackingBudgeting/ForecastingShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is SentricHR to use and deploy?

SentricHR supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about SentricHR

4.3/5 out of 145 Reviews

Showing 1 - 5 of 145 reviews

Suzanne

Verified reviewer

Company size: 11-50 employees

Industry: Machinery

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Fully integrated HR platform and exceptional customer service!! Unheard of combo until SentricHR

Sentric has consistently offered a manageable platform form for integrated HR services (payroll, benefits, etc.) combined with easy to use self-service features but the greatest value Sentric provides is in their customer service. They offer proactive training sessions and respond quickly to any and all issues. They truly offer best in class service in addition to a strong HRIS platform.

Pros

Ease of administration for a full integrated HRIS platform...payroll processes seamlessly based on the time and attendance module, open enrollment is no longer painful, data is easily accessible through standard and custom reporting features, and tax filings are completed faster than ever assuring compliance.

Cons

The only "negative" which really isn't a negative is the implementation process. It can feel overwhelming to have so many options, particularly when you are a small organization, but the implementation team is there every step of the way to guide you and ensure you are set up for success on the system for your current and future needs.

Reasons for choosing SentricHR

Sentric was comparable in price to the final contenders but won out based on their exceptional customer service model.

Reasons for switching to SentricHR

Primary reason for making a change was previous provider was managing tax and benefit payments erroneously.

Response from Sentric

Thanks so much, Suzanne! We appreciate you taking the time to leave a thoughtful review.

Replied October 2020

Shannon

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

August 2020

SentricHR Review

I would say it was mostly favorable, however the implementation process was much more labor intensive on the customer end than we had anticipated, and there were a few miscues in the implementation that did cause some audit/cost issues on our end. The ongoing struggles with the support response time have also been a concern.

Pros

The search and filter capabilities are a positive. The integrated time system and additional functionality of the upgraded time software is much better than what we had before.

Cons

The customer service setup is not as quick and efficient as our setup on the old software. The availability of certain demographic/employment information is no longer available in the pay entry screen as it was in M3, thus there is a lot of toggling back and forth to verify information when we proceed payroll.

Reasons for choosing SentricHR

The cost effectiveness of Sentric in addition to it being the platform we were mostly already familiar with.

Response from Sentric

Thanks for your feedback, Shannon! Our team continues to work diligently to make the software easier to use, and we will submit your comment on toggling back and forth to our product team.

Replied September 2020

Jessica

Company size: 201-500 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Sentric is Amazing!

Sentric has streamlined all of our benefits. The carrier connection options have made it easy to keep benefits up to date and has eased the burden of HR to manually send updates to each benefit plan company. It is also easy to pull data reports to reconcile employee balances.

Pros

The ease of reports and pulling the necessary data out of Sentric has streamlined all of our internal processes.

Cons

The performance section has some minor glitches when trying to print.

Reasons for switching to SentricHR

The added time management and ease of pulling out data.

Response from Sentric

Thanks for sharing your experience with SentricHR, Jessica! We are happy to hear that SentricHR has helped streamline your internal processes and benefits - we appreciate the review and look forward to our continued partnership!

Replied December 2021

User Profile

Derek

Verified reviewer

Company size: 51-200 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
2

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

May 2018

The entire platform needs an improvement from web portal to mobile application.

Adding data into a central location.

Pros

I like that I can see my PTO and W2 information. I can easily review my teams hours for the previous and current pay period.

Cons

* Mobile application on android is flakey and disconnects constantly even though GPS /location services are enabled. * There are many times I used the mobile app and it caused multiple punches which in the end annoys me and HR to fix. * Everytime I submit a review for an employee, I get an error to contact the system admin. By the way I am the director of IT and this is super annoying to have managers call my department for software that is not managed by us. * after submitting a review the format is stripped and becomes a huge paragraph and hard to actually conduct a review. You should keep the format or all HTML. * Employees that are salary should be able to manage there own time and fix there mistakes in punching in and out. I have to review and approve anyways later for payroll. This is an extra step that causes distractions for both management and employee. * The web interface is not responsive. * the home page should nit display any sensitive information, because when I am conducting a review, I have to login to my account. Employees should never see my PTO. * Its easy to see how much hours my employee works in time and attendance, but its harder to see my own time per pay period, Why? * It was not intuitive to find how to create additional punches or modify segments. having an icon or visual display would help. I have more to add, you can give me a call.

Misty

Company size: 51-200 employees

Industry: Religious Institutions

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Great Team

Started with [SENSITIVE CONTENT] - her knowledge and services were exceptional. [SENSITIVE CONTENT] were awesome during the implementation period. They went the extra mile to ensure we were up and ready by our desired deadline! Great teamwork

Pros

User Friendly, convenient and much better for obtaining reports, as well as accessing employee informaiton.

Cons

Not connecting with our Accounting Software so we have to manually input data! This is not a Sentric issue, we are currently in an accounting software conversion and looking forward when the two will interlink. Would be nice if employees could modify their time for missed-punches, so all the supervisor had to do was approve the time at the designated pay period.

Reasons for choosing SentricHR

Prior positive working relationship with [SENSITIVE CONTENT] gave me the confidence that this product would be best for our company!

Reasons for switching to SentricHR

To upgrade and outsource

Response from Sentric

Thanks so much for your review, Misty! We are happy to hear that implementation went smoothly and our team continues to meet expectations.

Replied November 2021

Showing 1 - 5 of 145 reviews

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