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Web browser (OS agnostic)About Asset4000
Series4000 is an on-premise and cloud-based fixed asset accounting solution for small, mid-sized and large enterprises. It caters to commercial, education, government, healthcare and not for profit industries. Primary features include asset management, asset accounting, asset auditing, flexible asset depreciation, cost control, reporting and forecasting.
Other features include lease management, project management, maintenance management, document management, tax and financial compliance. Asset accounting features allows users to manage disposals, transfers, reliefs, revaluations, cost adjustments and asset splits.
Other modules include lease accounting, computerized maintenance management and facilities management. Series4000 is compliant with various...
47 Reviews of Asset4000
Average User Ratings
Overall
4.55 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2019
Anonymous
Verified Reviewer
Company Size: 5,001-10,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2019
The fixed asses management tool that you should definitely try
We use Asset4000 mainly for our asset tracking. Asset4000 have lived up to our expectations.
Pros
Can work on Mobile/web seamlessly Integration with Timely support: Customer support is really good.
Cons
Initially it will take some time to explore the interface. This is something that I have face. Nothing as a disadvantage.
October 2019
Nicholas from TEAM SELECT HOME CARE
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Fantastic Fixed Asset Software
Implementing this software has made reconciling the sub ledger to the general ledger extremely simple. It also allows me to generate rollforward style reports automatically, which will make audits very simple.
Pros
A lot of customizable reports, and the canned reports are very well designed. Once you've mastered the overall process, this system is a breeze to use. You can set up RAM to spit out functional journal entry uploads based on your ERP systems' needs, or if you use Intacct, it can directly interface with that ERP and do the upload for you automatically.
Cons
They have not done much work to make the interface very user friendly for today's "standard" users, but if you are used to the older Windows style of program layouts, this will feels like home.
Reasons for Choosing Asset4000
Price, and RAM has a LOT more the customization options than FAS.
Reasons for Switching to Asset4000
AssetEdge had zero reporting functionality and managing the assets was a pain.
September 2016
Beinda from SRPMIC
Industry: Government Administration
Time Used: Free Trial
Ease-of-use
2.5
Functionality
2.5
September 2016
Review of Series4000
Pros
It was a little difficult to view the product as the links that were sent required me to register for a full demonstration.
Cons
It was a little difficult to view the product as the links that were sent required me to register for a full demonstration.
August 2016
Fu from Evergreen
Industry: Transportation/Trucking/Railroad
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2016
Easy to use, great user support
We've been using Real Asset Management's fixed asset software for around 10 years. Their approach to customer service is second to none. I haven't ever had problems contacting support for help. Always contactable and no "press 1 for sales"...
Pros
It's easy to use and very logical. Once you get the idea of where to find things, everything fits into the same format So you don't have to learn different ways to solve different problems.
Cons
It does look a little old fashioned, maybe needs a face lift to bring it into the teenies. It has a graphical interface, yet you're still unable to drag and drop things to save you from having to type the same things again and again.
Response from Real Asset Management
Replied August 2016
Hello Fu, an advisor will contact you shortly as there is a session time out and we can set this up for you in a second. We can also find out your queries on drag and drop as it may already be available. If not, RAM always acts on customer feedback. The new version in Autumn 16 will bring a new look and feel so we'll make sure we get you updated asap.
November 2019
Michelle from Jensen precast
Company Size: 501-1,000 employees
Industry: Building Materials
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2019
Customer service that can ease any situation
I have had nothing but positive experiences with Asset4000. I was thrown into using this program with no real training on what to do and what the software could do. Every time I have called support they have always been helpful. They walk me through how to do things, while never getting frustrated. I love that I get the same 2-3 people who help me. You are never thrown into a que of a large call center. The people you talk to always know your name and your industry and act accordingly.
Pros
It is very user friendly and any error made can be reversed and corrected easily.
Cons
Length of time it takes for reports to process
