Is Shoeboxed right for your business?

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best for

  • Accounting
  • Best For Most Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
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Frontrunner 2020

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What is Shoeboxed?

Fetch Expense Reporting is a cloud-based expense tracking and reporting solution suitable for small and midsize businesses. It allows employees to upload expense receipts from their smartphones and claim reimbursement from their employers. Employees can download Fetch Expense Reporting mobile app on their Android and iOS devices to submit expense and mileage details. A process-driven workflow takes and submits the employees' reimbursement request to their approvers. The approver can then verify the submitted claims, request for additional information and supporting documents and reject or make payments for approved claims. Managers can process reimbursement claims of their employees in batches or on the need basis. Businesses can create multiple expense catego... read more

Jump to:

Upload receipts for approval
Upload receipts for approval
Pull reports
Pull reports
Customize expense categories
Customize expense categories
Mobile access
Mobile access
Upload receipts from mobile device
Upload receipts from mobile device
Upload expenses from mobile device
Upload expenses from mobile device
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User Review Highlights

4.38

221 Reviews

5
122
4
70
3
22
2
4
1
3
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4

Functionality

out of 5
  • icon"Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments."
  • icon"I like the ability to capture receipts/information via e-mails. Integrates well with Quickbooks."
  • icon"I love being able to digitize my life, starting with receipts. I've saved lots of money through warranty reimbursement and such because I've been able to find the receipts."
  • icon"Customer service is HORRIBLE. I have called and emailed."

Read user reviews

How much does Shoeboxed cost?

Starting price

$29.00 per month

Free trial

Not Available

Free version

Not Available

Which features does Shoeboxed offer?

Core features:

APIExpense TrackingMulti-CurrencyOptical Character RecognitionReceipt ManagementReimbursement ManagementTax Management

People who reviewed this software give it a 4 star rating for functionality.

How easy is Shoeboxed to use and deploy?

Shoeboxed supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Mac.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Shoeboxed

4.38/5 out of 221 Reviews

Showing 1 - 5 of 221 reviews

Anonymous

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

Love it and couldn't live without it

Jessica

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: GetApp

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2017

The Best Thing Since Sliced Bread

Maybe there are other solutions out there that compete, but I haven't found them. Shoeboxed has been my go to application for a couple years now and I tell everyone about them. It's the simplest concept that I cannot live without. You take pictures of your receipts and it directly imports them into my accounting software. It let's you know in the phone app when it cannot read certain data but otherwise it's pretty dependable. I cannot live without this app.

Pros

I get an email with each submission so I know it went through. I can categorize receipts and even add notes when I submit. The pictures are always saved.

Cons

Sometimes it does the wrong date or wrong amount but it's rare. working with email receipts can sometimes be annoying.

User Profile

Nyla

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2019

Super easy to use. One little annoyance.

Overall, I was looking for a way to stop keeping receipts in a literal shoebox in my filing cabinet. This fit the bill. Ultimately, I used the mail-in service only once, and the app occasionally. My primary usage was for digital receipts. Because of my minor annoyance with forwarding emails, I do think the app is mostly useful for those with paper receipts, so I would probably only highly recommend it for that purpose.

Pros

The ease of use is probably the highest pro of this software. Simply forward emails to your dedicated shoeboxed email address, and that's it. For me, it became a habit. Pay for something online, and the next time I check my email I simply forward the payment receipt to Shoeboxed. I like having everything in one place (Shoeboxed dashboard), easy to view and search. When you need to, you can export spreadsheets broken down by category when you need to review your expenses or pass it on to the accountant at tax time. I don't have a lot of paper receipts, but when necessary, just snap a photo in the app, categorize it, and done.

Cons

When using the email option, every single receipt is (I believe) reviewed and categorized by a real human being. This means I have to trust that they are categorizing things properly. Unfortunately, I encountered a pretty frequent problem of my receipts being mislabeled. When I logged into my dashboard to review recent submissions, I would commonly encounter receipts labeled as being from MY company instead of the company that I had paid. I deduced this was likely happening due to my email signature being automatically appended at the top of all forwards, so I simply started erasing my signature before forwarding. Annoying to have to do so, but it fixed the problem. But to me that seems to indicate that they are either rushing through or not paying attention (I'm clearly forwarding from my company email -- why would I be paying myself?).

Richard

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2019

No more paper filing with Shoeboxed

I like it. It saves me a lot of time. It's the best service like this that I know of (and I'm not likely to want to switch at this point anyway).

Pros

I can stuff all my invoices, receipts, statements or anything (except valuable documents) that I would otherwise have to file into an envelope and ship it off. Everything is stored online at the Shoeboxed website (and in Evernote) in case I need it. And they ship back the original receipts, all flattened out and organized, in case I ever need them.

Cons

The envelopes that I get back from Shoeboxed are hard to open (the glue is really strong), and it's sometimes a bit of work to find out which envelope number I have received back so that I can note it on the envelope. This is frustrating because it should be an unnecessary task. Shoeboxed already knows the envelope number, and could have printed it on the outside, or on the inside, but they don't. So I have to search for an invoice. Also, the data is not very clean when it gets into Shoeboxed. There are scanning errors and inconsistencies. Sometimes when I search for an amount, the invoice doesn't show up. It usually works OK, but it's not 100%.

Reasons for choosing Shoeboxed

It's the only one that eliminates all of the work associated with dealing with paper invoices and random papers.

User Profile

Jacquleen

Verified reviewer

Company size: 51-200 employees

Industry: Environmental Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2018

Shoeboxed has helped cut down cost, time, and errors associated with tracking employees' purchases!

Time and cost effectiveness!

Pros

I love that Shoeboxed is so simple, it took me less than 5 minutes to understand the entire process and all the features. Uploading is so easy, and I know that my information will be digitized correctly because every receipt is human verified--so I don't have to spend time double-checking. Shoeboxed also makes finding a specific receipt easy by allowing the user to search by date, vendor, category, payment method--and more! Since using this software, my company has seen a significant decrease in the amount of lost receipts, unapproved employee purchases, and time wasted by administrators compiling monthly credit card reports.

Cons

There are a few functionality/user friendliness issues, albeit very minor. First, we've noticed that the iPhone app is better quality than the Android one. There are more features available (like creating and choosing custom receipt categories), the design looks more modern, and editing is easier. Second, when on the desktop website, selecting multiple receipts over a long stretch of time can be a hassle because it will not allow you to combine selections on different pages. For example, I cannot make a report that contains newer receipts and more than 100 receipts ago, because that would require me to move to page 2, and my previous selections would be lost. Lastly, I feel like my price of a month is a little steep for only having one user and less than 50 receipts a month.

Showing 1 - 5 of 221 reviews

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