Shoeboxed vs TravelBank

RATING:

4.4

(225)

Shoeboxed has 225 reviews and a rating of 4.37 / 5 stars vs TravelBank which has 226 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (225)
4.7 (226)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 1, 2023
February 2, 2024
Pros/Cons
  • Pros

  • Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
  • Ease of uploading & categorizing receipts. Cost is low for service.
  • Cons

  • I hated how there's a cost to it. I literally can just take pictures of my receipts and make a folder to save money.
  • Customer service is HORRIBLE. I have called and emailed.
Read all user reviews
  • Pros

  • My mind is on getting the materials ready for the trip, not booking the trip itself. TravelBank always makes it easy and customer service helps me find the best options for where I'm going.
  • Very easy to use and user friendly. The back end customer service is bar-none.
  • Cons

  • Sometimes it takes longer or is confusing for me to upload a photo of a screenshot vs. just taking a photo of a receipt.
  • I think it sucks that if you want to book on Southwest, you can't really change it the same way.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos